I actually did not end up using them--because I couldn't. I think they deserve a good review for 2…read morereasons: 1. Michael called me within 10 minutes of my sending them a non-urgent request through the website. 2. He asked me what I wanted (rekeying several locks for the same key), and then walked me through the process of verifying whether it would be possible. It turned out it wouldn't work due to different raceways on the locks. They could have made an appointment, come out, and charged me for checking, but they didn't.

Michael was extremely efficient, responsive, and offered fair pricing for a car key replacement -…read morecan't ask for anything more!

Extremely fast!! My car keys for my 2018 Chevy Malibu has been falling apart and the battery was…read morelow so I've been holding it off for a bit to get it replaced. Under an hour on a rainy day, Tony responded to my inquiry on Yelp (took less than 5 mins), came to where my car was (took only 20ish mins) and then created an exact replica of my key (20ish mins). The pricing is affordable and since he's a mobile locksmith, so he came straight to my home (perfect for wfh haha). Tony made this process super easy. I didn't realize how fast this can be and feel quite silly for waiting so long to finally fix it haha. I was also writing a pretty lengthy email for work and Tony came by and finished the job before I finished the email lol! Definitely gonna save Tony in my contacts for any future locksmith work !

Tony is very quick to respond and highly effective at getting the job done. I also appreciated his…read moretransparency along the way. He's my go-to locksmith in the area now (although hoping I don't need one again soon, but that has nothing to do with Tony!)

Thank you Henry for saving the day and helping me get my keys out of the trunk while I was out in…read moreAustin! He was responsive and timely which certainly saved me a lot of headache. After calling him, he was thankfully 15 min away from my location. Super quick and smooth service!

We have used Henry multiple times over the years and are always impressed with his speedy,…read morecompetent service. As a highly irresponsible ADHD-er, I have managed to lose multiple car FOBs and Henry's replacements work perfectly for a fraction of the dealership cost. His team has also rekeyed our house and saved us a couple times from locked keys in our cars. It's been true 5 star experience with stellar communication every single time.

I hired these guys to repair a broken lock. Prompt, professional, fair and honest. I would hire…read morethem again in a heartbeat.

Quick and thorough...We got all the doors rekeyed. He was on time and got right to work.read more

Dennis provided excellent service! He quickly cut the lock off my storage unit and made the whole…read moreprocess stress-free. He was professional, communicative, and the job was completed without any issues. Highly recommend if you need a reliable locksmith!

Deniz was great. He was very communicative and quickly resolved our lock out. He came at 9pm after…read morea long day because we really needed to get unlocked. Made our day. Would definitely recommend!

Responsive and great customer service! I needed an additional key for my car. He was fast,…read morecommunicative and a problem solver. Highly recommend!

First time getting their service. Daniel is great, good…read morecommunication. Came as promised and get the job done. Thank you

I've used Mister Key's fantastic reliable service twice now and will be recommending him to local…read morefriends. The first time he helped us change multiple locks after a move-in, plus he adjusted a very crooked doorknob and put in a peephole at a height accessible for a wheelchair user. (I really appreciated that he asked me for my input and had me test the height before drilling. He never once commented on or asked about my disability, just treating me with friendly respect like any other customer.) He also tried to rework a smaller lock system for us with multiple trips to the hardware store and was honest with us about why it wouldn't be possible, with suggestions for what else to try that was beyond his scope. Though I suspect that was frustrating for him, he never got angry but stayed level-headed and kind. Weeks later he came by to fix a mistake I made in buying an extra key at the Minute Key at the hardware store. Though he'd given us plenty of good quality extra keys, I was tempted by the pretty design. I had even splurged on whatever extra pricey service the Minute Key offered to buff the edges of the key so it'd be "guaranteed" to work better. And what did it do? The very first time I put it in the lock, it got so stuck it wouldn't even turn! A family member experienced in these things tried graphite on it and it wouldn't budge, but I knew John would be able to help. He came out promptly, didn't give me a lecture or anything about using the Minute Key (I was already so embarrassed) and made sure I knew he could always provide me with good quality extra keys. After he got the bad key out, he did a good job explaining why the lock was technically useable but might be damaged and at risk for getting stuck again. He knew we're on a budget, so I appreciated having an affordable option with the risks explained, but in the end I decided to have him re-install a new deadbolt. He got the job done quickly and carefully at a very reasonable price. I feel safer with new locks in place and also safer knowing John is just a text or call away if I make another mistake (though I promise I've learned my lesson)! Thanks, John!

Amazing! Did such a great job and was so fast and easy to work with. Can't recommend enoughread more

Recently used Mr Rekey to perform service on same residence several years later (rekey 7 doors, 9…read morelocks). Wow. The franchise has grown. The first time it was the owner operator and that was it. He is now retiring and has a massive crew. No worries. Fast and simple scheduling. Able to come within a week. Arrived on time. Courteous and incredibly fast service. Price increased ever so slightly, but after over a decade I would have expected it to be a lot more. Bravo! HIGHLY RECOMMEND

Our management company hired Mr. Rekey to come repair some locks on our back door. Our security…read morebolt was coming off and our door handle was sticking, sometimes turning, sometimes not. The employee he sent was terrific. He determined the problems with the pieces and replaced them. He also tightened the other locks on the other external doors. I hadn't realized how some were showing a bit of looseness. I appreciated that he went that extra step. We feel a lot more secure in our home now. I highly recommend Mr. Rekey!

Speedy and concise response for scheduling once request for help retrieving car keys locked in…read moreminivan was submitted. Ray called ahead and arrived on time. He was very personable and definitely knew what he was doing. He had the car door open in a matter of minutes!! I recommend this service without reservation and will certainly call them the next time I foolishly lock my keys in my vehicle.

Ray saved the day and saved me money as well. Turned a $1500 job into a $400 job with fast…read moreefficient quality locksmith service at an excellent value. Ray is the Best in Austin!

David was prompt and courteous. He responded quickly, came the same day within a couple of hours of…read moreresponding, was on time, and gave me a great price. He worked efficiently, provided great service and rekeyed the new lock to our existing key. He also helped me with another lock that was stuck. We have used him and Cobra in the past and will continue to do so. Thanx David!

Drove 30 minutes to have some company key copies made on a Saturday, and they decided to close 2…read morehours earlier than advertised.