5-Star Review for Austin Key Guy…read more Chris at Austin Key Guy delivers true customer service and absolutely stands behind his work. I had two remotes go out from a new supplier, and without hesitation Chris changed suppliers, came back--twice--and made sure everything was fixed and working perfectly. That level of commitment to customer satisfaction is rare these days. Chris went above and beyond, and it shows why his veteran-owned business is one I'll continue to support and recommend. If you want quality, integrity, and someone who truly takes pride in doing things the right way, Austin Key Guy is the only call you need to make.

I locked the key fob in an electric vehicle. Daniel was quick to respond, quick to arrive, and was…read moreable to quickly pop the lock for me.

I could not be more than impressed by Daniel Y.. He completely stuck it out and put in the extra…read moreeffort and got my old beat up van working I cannot believe what just happened . Fully impressed.... . I Will always recommend and use this company ...

Received a prompt response, was quoted a very reasonable price, and the work was completed in a…read morehighly professional manner. Communication was clear throughout the process, and the quality of the job met my expectations. I would definitely recommend their services.

Recently used Mr Rekey to perform service on same residence several years later (rekey 7 doors, 9…read morelocks). Wow. The franchise has grown. The first time it was the owner operator and that was it. He is now retiring and has a massive crew. No worries. Fast and simple scheduling. Able to come within a week. Arrived on time. Courteous and incredibly fast service. Price increased ever so slightly, but after over a decade I would have expected it to be a lot more. Bravo! HIGHLY RECOMMEND

Mr ReKey is a HORRIBLE company and I will never use their services again. Ever since they became…read morecorporate owned they seem to have zero sensibility (and frankly humanity). I used this company for a few different re-keys and and security measures as required in Austin for rental properties. I have been a customer for almost twenty years (seriously, twenty years). In all fairness I have gone through the leasing company but I have paid every invoice directly to Mr ReKey. I recently locked myself out of my house. So of course, being a long time client of Mr ReKey, I called them for assistance. They insisted I provide a credit card number or they couldn't (and wouldn't) help me. I explained that all of that was inside the house but noted that they have me on file - which he confirmed. So in my hour of desperation they failed me. Remember, almost twenty years and they have my address and telephone number on file ... okay then, can you please recommend another company that might be able to help me. NOPE, "we don't do that". Of course I turned to the internet and found an amazing locally owned company who actually still offers real and decent customer service. I encourage you to do the same. You'll actually get better customer service and some humanity, something that Mr ReKey no longer can provide. **Please note, I really dislike and rarely write negative reviews. But when a company is so egregiously gross I will. And here you have it.**

Thank you Henry for saving the day and helping me get my keys out of the trunk while I was out in…read moreAustin! He was responsive and timely which certainly saved me a lot of headache. After calling him, he was thankfully 15 min away from my location. Super quick and smooth service!

We have used Henry multiple times over the years and are always impressed with his speedy,…read morecompetent service. As a highly irresponsible ADHD-er, I have managed to lose multiple car FOBs and Henry's replacements work perfectly for a fraction of the dealership cost. His team has also rekeyed our house and saved us a couple times from locked keys in our cars. It's been true 5 star experience with stellar communication every single time.

Kyle was simply amazing! I had lost my fob in my car and had contacted him to sinc a new fob I had…read morepurchased online. Best decision ever! Not only was he super fast and professional, he actually found the lost fob as well! Trust me when I say I had turned this car upside down multiple times... Couldn't be happier with the experience!

That time when you do something dumb and lock yourself out of your car... yeah that's the morning I…read morewas having! went to google and searched "locksmiths" only three came up (it was early) and I went with the highest rated one-Noble Locksmith. Kyle is a true lifesaver! He picked right up, we went through the requirements, Kyle said he'd be there in about 20-25 mins (8am morning traffic rush), he arrived in just under 20 mins and had me in my car and on my way in less than 3 mins! Totally worth the cost (which was less than others I priced when I got to work). Kyle was prompt, professional, was friendly, and had a really nice attitude considering the time and distance he traveled to help me. Kyle- you are awesome! And if I ever find myself in a jam again with being locked out- you will be my go-to! Thank you for all your help!

Jon was professional, friendly, and informative throughout the entire process. He repaired a door…read morethat had ongoing issues with closing properly and locking with the deadbolt. He even returned my call promptly while he was on his honeymoon and scheduled us as soon as he was back in town. His responsiveness and commitment to customer service were exceptional.

First of all I have to say that Jon was immediately very friendly and responsive to my concerns…read moreabout missing keys for a small home safe. He handled the job quickly and expertly and all I can say is thank you, thank you, thank you! The service was exceptional!

Lifesavers! Highly Recommend Carter's Locksmith…read more I rarely write reviews, but Carter's Locksmith truly deserves it. I got locked out of my house late one evening and was honestly panicking. I found them on Yelp, gave them a call, and they were at my place in less than 30 minutes--super fast! Elijah the locksmith was professional, friendly, and clearly knew what he was doing. He had me back inside in minutes without damaging the lock or door. He even gave me a few helpful tips on how to prevent future lockouts and improve my home's security (without upselling anything unnecessary, which I really appreciated). Pricing was very reasonable, especially for an after-hours call. No hidden fees, no surprises--just honest, reliable service. If you're looking for a dependable locksmith who shows up when they say they will and treats you with respect, Carter's Locksmith is it. Bookmark them--you'll be glad you did!

As a heavy Thumbtack user for years who gave only 5-star ratings in the past, hiring Carter's is by…read morefar the worst decision I've ever made and I am regretting so much, because they are so unethical by 1) lying about things, 2) trying their best to charge me more than necessary, and to make things way worse 3) complaining to my tenant about me who has nothing to do with the service. Let me explain in details below. 1) Lying about things: they said the will do a free onsite estimate and share with me the cost before doing anything. They lied! They went ahead and did the work and asked me to pay them for the service without confirming with me in advance. 2) Trying their best to charge me more than necessary: honestly, with 1) above, I'd be fine if they do a decent job. Unfortunately, that was not the case. I was so confused when the technician told me that "hey, I have good news and bad news. Good news is I was able to fix it (so you need to pay me for the service), but bad news is the fix doesn't work because the lock is old and you will need to replace with a new lock, which is usually $120 by itself but I can charge you for another $65." What the heck??? If that's the case, why bother "repairing" it first? I followed up with their customer service (the lady), and she started by trying to explain that the reason for the temporary fix was because it takes a few days for the lock to arrive. This makes zero sense to me, and after telling her that I am a handyman and do things myself and this is just a regular sliding door with a regular lock that can be picked up from HomeDepot same day, she agreed that a new lock can be installed on the same day. I cannot think of any good intention here other than the conclusion that they are trying their best to charge customers more, especially for those who are not handy. 3) To make everything significantly worse, the technician complained to my tenant when I refused to hire them for the follow-up installation job. They first complained to my tenant for not willing to pay for the serivce, which was once again a lie. Even though I was pissed off when on the phone with them because of 1) and 2) above, I told them that I will pay them for the "repair" but just can't trust them to do anything beyond. I paid them a few minutes after them sending over the invoice. Funny enough, my tenant told me that she was told I am not willing to pay for the service. Even worse, even though my tenant was neither invovled in hiring the technician nor paying them, the technician followed up with my tenant complaining about me! What the heck??? This significantly damaged the trust between my tenant and me because she now feels I am being insane because of what she heard from the technician. I regret for not taking a close look at the actual reviews earlier, because I thought they got a 5 score then they must be good. But then when I was composing my review, I saw someone else mentioned exactly what I mentioned above in 2)! I urge you to think twice before hiring them for any project, even though their listed price may feel appealing to you.

The service was fast and quality was great. David was professional and made the whole lock change…read morego easy!

Our front door lock had been giving us problems for a while, and I contacted them for help. He…read morearrived on time and was done in 10 minutes. I couldn't ask for more.

My son and I were going to the movies and when we closed the door at the movies we forgot about the…read morekeys. Get inside the movie and checking online and found these team.. Send in my information and that I would be free in 2 hours. Getting a text around 1:30 time on the movie... This is Dounia from the locksmith company I can be there in 20 minutes Return my text and as soon as we got outside she was there. 15 to 20 minutes later we are inside the truck. Everyone was working around our time!!!

great service just call them the make all automotive keys and you wont regret you be glad you calledread more