Thank you Brett for always going above and beyond. You have helped me many times with my S4. And you really really bent over backwards for us when my daughters A3 was stolen. You helped us with the new identity and worked with the insurance company. You provided her a loner and took care of multiple issues with her car under warranty. You worked with my daughter's busy schedule to return the loaner and pick up her car. I cannot thank you enough for what a great job you do, you are a tremendous asset to Audi. Michael read more

Audi Temecula - A3 - Car Dealers Near Me - Temecula, California

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Bought a used vehicle from out of state off the internet. The team of people I dealt with Millard, Brandon, and Priscilla were totally awesome. I was very nervous but it was great to be in honest people's hands. Excellent experience all the way down to John the delivery driver. Very respectful and that is so pleasing to see. read more

Audi Temecula - My baby. - Car Dealers Near Me - Temecula, California

Bought a brand new Audi here 6 years ago took great care of it. Today they tell me the engine is no good and we need to trade in the car. What kind of car company is this. Cars only last 6 years then the engine blows up. Plus the service team acts like this is a normal occurrence. It should be illegal to sell cars that can't even make it to 70,000 miles read more

Not too happy with this place I came in looking for a Ford Explorer ST we made a good deal on it and I was ready to take it home that day paperwork was ready. I was pre approved. Had the check ready once they got the paperwork done they basically told me it had a recall, and it would only take a day. I started questioning why the recall wasn't already done on the vehicle and why they would even put it on the lot mind you I bought another vehicle from the Ford dealership down the road and they literally told me that should've been done before it was on the lot when you go into a dealership to spend quite a bit of money and they don't have it ready for you. It makes you want to look around so that's exactly what I did the salesman Daniel Was very pushy. On me buying this vehicle, I am younger and active duty military member so that probably played a factor in it. I finalize the paperwork on Sunday. Today is Wednesday and the car was ready today, but I ended up buying a different vehicle from a different dealership in the meanwhile, I was looking at other vehicles at other dealerships. When Daniel called me this morning, he told me the vehicle is ready but I told him I had finalized a different vehicle the night before he wasn't too happy that I Got A different vehicle he started asking personal questions like why, how much, and if it was even a good deal I honestly don't think that's a salesman Business if I conduct my business elsewhere, they should say I'm sorry this didn't work out. I wish we could've done more, but thank you for keeping us in mind. By the way I did work at Mercedes-Benz of Ontario for quite a while. We never did this to any of our customers even with used cars that are not Mercedes when I came in this morning to sign the release paperwork I was met by Daniel telling me "you didn't like the Kia?" mind you I never told him I went to the Kia dealership i'm not sure if he was calling other dealerships making sure I wasn't making a different deal or just following me around but kind of suspicious. I am looking for a vehicle for My Wife so of course I'm gonna have my options available looking for the best deal as any good man would do. The hostility that Daniel brought to me was very unnecessary and very pushy. They ran my credit two times and didn't even have the car ready. I just want to let everybody know that is planning to purchase a vehicle from here to steer clear of Daniel if possible everybody else at this dealership was pretty much great. Nobody had a problem with me not taking the vehicle and also in the state of California if you do not take delivery of the vehicle. nothing is final read more

Just turned in the A4 for a BEAUTIFUL Q5 45 Premium Plus in Chronos Grey with Okapi brown interior, black optics package, and loads of fun features like ventilated seats. My A4 was not without a few issues, but the dealership handled any problems we had promptly and professionally--and I have to say that it drove beautifully, was nimble and fast. I have nothing but positives to say about the folks at this dealership. Several months before my lease was due, Michael called me (not just an e-mail, but a call that demonstrated he knew who I was, and what car I had, etc.) and I gave him my honest feedback about the A4, and I realized that a lot of my complaints were because I really wanted an SUV and needed more comfort--so we talked about the Q5. But before I went any further with Audi, I test drove a Lexus NX 350h at the local dealership and I was SOLD on that vehicle. But WHAT a different dealership experience! Despite driving the car and following up by calling and literally saying, get me the right car at a fair deal, and let's go--I never heard from them again! Low energy, no initiative. My husband went down there TWICE afterward looking to see if they had anything on the lot, but their answer to us was that their cars sell before they even arrive. I kept looking to see other Lexus dealerships who might have what I wanted in stock and it seemed that no one did. I also tried to find a Toyota Venza to drive, went to the dealership that for the second time didn't seem interested in selling cars, and looked at some Mercedes GLCs, but they didn't grab me. Ultimately it was the professionalism and persistence (without pressure) of Michael and Brandon that brought me back to Audi. I thought I wanted a hybrid vehicle, but I'm not ready to deal with the lack of infrastructure yet--we like our road trips. Maybe next car. Once again Michael had three options ready for me to try. Michael is extremely knowledgable about the mechanics, features and technology of the cars, and Brandon will find you what you want and craft a deal that is fair for everyone. None of their stock was just right but we figured out what I really wanted. The car that most closely matched what I wanted in my price range was at the Port of San Diego. With a minimum amount of hassle we reached what we feel was a great deal (at a time when other dealerships act like they are doing you a favor taking your $$) for a gorgeous, well-made vehicle--and within days I drove it home. Audi has a few disappointments here and there (no wireless charger in my model, tiny rear-seat bottle holders), but they pale in comparison with their competitors (IMO), such as offering that amazing feel of the Quattro drive with 19" wheels and REAL leather (sorry cows) seats, and lumbar support on the passenger side. Too many beautiful features to really list. I took the Q5 home on Sunday, and yesterday Michael came by my house to program the garage door feature and answer the various questions I had about the vehicle. We kept him for at least an hour, and that's the kind of service you get from this dealership! I'm hoping they new Q5s will have hybrid engines and I guess I'll see these guys again in 3 years. :-) read more

I have now owned my eTron nearly five years, and we are still pleasantly amazed by the vehicle and the dealership. I've never paid a penny for any servicing, no need to buy gas, no hassle, no problem. I love Audi and the staff & service people. Great job, folks! read more

Consistently receive great service at Audi of Temecula. Thank you for not dropping the ball like some other dealerships/service centers.

General Manager, Max Johnson, is a great dealmaker and knows how to treat a customer. I've done business with him for many years and will continue to do so. His great qualities are reflected in his entire team, so the dealership is a very pleasant to visit for a new car and for service. read more

Stopped by there on Thursday and sat in a particular Audi. Gave the salesman my phone # so he text me. I asked him to put together some lease #'s for and got no response. I guess the don't need the business ‍ read more

I cannot say enough good things about this dealership. Mo & sales team are the best!! My salesman greets me and remembers me every time I go there. Service is outstanding. Car was delivered to me after purchase and Mike went through everything about the car so I'd be comfortable. Test drive beforehand was a selling point with husband taking hairpin turns and driving on gravel. Michael (salesman) just laughed and wanted us to really test the car. One of their neighboring dealerships would barely let us test drive more than four blocks from the dealership. Took my baby for her 10k service and that was, once again, a very pleasant experience with video updates from the service staff. I think a sign of the reliability of Audi's is when scheduling a service they ask you when you want to come in vs. my Chevrolet which has to be scheduled at the dealership based on their availability. I'm a convert to the Audi cult thanks to my experiences with the vehicle and the dealership. read more

Audi Temecula - Audi - Car Dealers Near Me - Temecula, California

Audi in Temecula is a class act dealership. The Manager Moe is the most amazing person I have ever meet. When you go in it is like you're treated like an old friend. No high pressure , and Moe really cares about you and he will never push you. I have bought a lot of vehicles in my lifetime , when the Manager comes out you always think here we go! Not here and not this man. I would give 10 stars if I could . Do yourself a favor and go there. read more

Well, I have to change my five stars review because after these people sell you the car, they are nowhere to be found. First of all, the car came with one of the speakers damaged, they made us go there to check the speaker 5 minutes and we've been waiting the longest to get the replacement. Also they owed us an equity check that it seems to me that they are keeping my money hostage. My old car has a GPS location that still active, the old car is paid off and it is sitting on a auction location, and they say they haven't received the title to pay the check. When we signed, finance lady said it was 10 days from paying off the car to get the check. Today she is saying 4 weeks after they get the title of the car... Since the beginning I had my doubts about that lady, but now I know she is a complete liar. Too bad things had turned this way. I'll say, avoid buying cars from this place. Also, in the picture I show the answer of the service advisor after my car came with a damaged speaker, a month later and he couldn't even setup an appointment to get the issue fixed. The manager called and was very rude about the whole situation and instead of listening he was talking over. Very unprofessional. Avoid this place if you can. And I thought I've seen everything on car industry, but this dealer really surprised me with all the incompetent people that work there. Not buying from Hoenn ever again. read more

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I'd like to say my first experience with Audi was a good one but it was not... we had a broken trunk latch so we took it in to get fixed... their service technician thought that it was appropriate to move sandy (possibly rusty) beach chairs, umbrella, and cooler from the trunk and put them on the rear leather seats... no plastic, no paper just on the leather! They offered to come back for a detail that I refused and it's more of a hassle than it's worth to come back for! How about you just offer to vacuum it right then and clean up the mess you made! For a high end dealership I'd expect way more! read more

Audi Temecula - All the sandy stuff they moved from the trunk to the leather seats - Car Dealers Near Me - Temecula, California

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Megan Brüning provided exceptional sales service today when my husband and I visited the Temecula dealership. She was extremely knowledgeable, friendly and helpful. I highly recommend her as your sales associate. read more

I found this Audi Q5 on Autotrader that is located in Temecula, CA and I live in Washington state. I sent out a request and received a response from their Sales Manager, Brandon Schulze. His email was very friendly and he shared details on the vehicle I was interested in. Being that I am out of state (site unseen), Brandon was great on the phone answering any questions and even took some videos and did a walk around for me. When he was away from his desk Megan Bruning who works in Internet Sales took over and was up to speed on everything that was needed. Service was above and beyond from this team, and I felt very comfortable working with Brandon and Megan. They even got me setup with a carrier to transport the Audi up to Washington making this transaction smooth. I absolutely highly recommend working with Brandon and Megan over at Audi Temecula! read more

After a very discouraging process in transitioning from a Honda Accord to Audi, I finally found the salesman who made it all happen for me. Millard Suan went above and beyond my expectations of basic Customer Service. He continuously worked deals with me get me the payments within my budgets. The excitement and loyalty he has for Audi and it's brand is contagious, and he was almost as excited as me! He set everything up once I got there so that I was done with all the paperwork within two hours and on my way home with my new Q5 Sportback. I still can't believe it's mine and Millard made that happen for me. Forever grateful! Thank you!! read more

Audi Temecula - Q5 s-line sportback - Car Dealers Near Me - Temecula, California

I just want to thank Moe, Mike, Michael, and Priscilla so much for this absolutely amazing effortless experience. I have had such a beautiful morning getting my brand new car. I am so lucky, grateful, thankful, and blessed to have worked with them. Smooth sailing, quick, easy, and so so kind. Idk what I did right for me to be so extremely blessed today. There isn't any sharky salesperson pressure from ANYONE. This is my first Audi and maybe another one in the future. A million thank you's wouldn't suffice for Moe and Mike. I highly recommend this place. A trillion stars out of a trillion stars. THANK YOU AGAIN for all your help, time, and efforts. read more

Audi Temecula - Car Dealers Near Me - Temecula, California

The Audi family is impeccable no matter what my needs are. They have excellent services enveloped with professionalism. They're informative, fast thorough and efficient. Some say that customer service is obsolete. I totally disagree. It all depends on who you extend your business with. read more

Came in for a TTS and left with a S5 Cabriolet. We walked into the showroom and met the sweetest salesman, Shawn. What a personality!!! He definitely made me feel like I was talking to my favorite uncle who knows everything about cars. (We all have one of those guys in our families ) The part I hate about buying a car is the long time it takes to fill out paperwork, BUT this time, my husband and I felt like we were making new friends. No joke... they didn't pay us for this comment! (Kinda wish though, I could have put it on the down payment!) I will forever and always do business with hard working people who love their jobs! Great team, Audi Temecula! Shout out to Priscilla and her purple boots! read more

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I purchased my Audi S5 on 12-31-23. I got a decorative license's plate frame for Christmas yesterday . Today, December 26th, 2024 at 1:30 pm, my husband drove to Audi Temecula because when he used a screwdriver to remove the screws that hold the plate on, the plastic housing broke apart. He spoke to someone in the service department and he said, "You either used a power tool and you broke it or the manufacturer put it on too tight and it broke. Either way, we can't bother with you so just go back to Audi in Ontario where you bought the car and see if they'll help you." WOW. They ARE an Audi dealership with a service center are they not? This is a pretty minor problem but now I think it's a big problem. The customer service from this individual is epic, and not in a good way. It seems unless you're giving them money they simply don't give a crap. To put it lightly, I will never be back....not to pay for an oil change and certainly not to ever purchase another Audi. To be clear....this is a ZERO star review. read more

Deceptive business practices. A formal complaint with VW USA and Audi USA corporate has been filed. Additionally, a formal complaint with the Federal Trade Commission has been filed regarding the deception involving the denial that a windshield had been replaced and improperly installed and failure to rectify the issue. Furthermore evidence is currently been gathered from multiple sources proving these claims. Attached is a picture proving the windshield had failed the inspection when a employee of Audi Temecula brought it into VW of Murrieta. read more

Audi Temecula - Original owner aka employee of Audi Temecula, had knowledge and deferred replacement. Audi of Temecula denied all this proof. - Car Dealers Near Me - Temecula, California

I bought a CPO Q3 here, got a great deal, and trusted the sales and finance departments completely. The transaction was fast, as was my return to get my windows tinted. If you're looking for an Audi in So. Cal, this is the place to go. read more

It is the second time that we buy an Audi there. It was again a very pleasant experience thanks to the three musketeers of excellence: Michael, Brendon and Priscilla. We got a beautiful car and a wonderful experience! Great dealership, highly recommended ! read more

We have now purchased 2 vehicles from Audi of Temecula. The experience has been 100% a pleasure. The staff at all levels could not be more professional, while going above and beyond to make the buying experience wonderful. Their level of teamwork, resolving all requests and details, and efficiency in not making the purchase an overly time consuming process exceeds our past experiences and expectations. Thank you especially to Michael (Sales), Brandon (Management), and Priscilla (Financing/Contracts). read more

Fairly new Audi Dealership, probably been open 6-8 weeks max. We came in for the Grand Opening. They had Valet parking. Came inside the show room and was greeted with champagne....nice start right. All employees were very courteous and nice. They had Akash Winery, Wilson Creek Winery and a beer and wine drink station. Enjoyed a blanc and a zinfindel from Kasha. Didn't care for the Wilson Creek. Enjoyed a nice chardonnay from the carneros region of Sonoma. Devilicious Restaraunt was there with pork tacos and a caprici pasta salad. Nothing Bundt cakes was in the house, and they brought many varieties. One of which was my favorite red velvet. They had a photo op with props which we did. We were thinking of doing a couple test drives of an A5 and A8 but decided after two glasses of wine it might not be the best time. Real nice showroom, all new and nicely decorated. Off the beaten path for auto row. Located North of Winchester on Ynez. Great hospitality during their grand opening. We be back for some test drives. read more

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By far one of the worst experiences I've had at a dealership in my life. They tell you anything you need to hear over the phone to get you to come in just to waste your time. They lied to me on the phone saying I was good to go and was all set to purchase my car. By the time I had got in to the dealership they had came up with instant excuses. Brandon the sales manager was very rude and conducted business very poorly. Smart remarks and snarky attitude. I was surprised how they've even been able to sell cars with how poor his marketing skills were and not being able to calmly mediate a situation. That simply told me off the rip this was not a salesman that deserved the commission of my purchase. He seemed offended that someone younger than him could afford such a vehicle. Hopefully this warning shows you guys enough about this place. STAY AWAY FROM THIS DEALERSHIP/ DONT DO BUSINESS WITH BANDON read more

I live in the Bay Area, but I purchased by Audi Q3 through Millard Suan at Temecula Audi because nowhere else in the country had the exact model and exact color combo I was looking for. Buying a car without physically seeing it in person first or test driving it can be a little nerve racking but Millard and the whole Audi Temecula team made the whole process SO easy. Millard is very responsive, knowledgeable, and overall so easy to work with. I would recommend if you are looking for an Audi to go through the Temecula dealership. Even though I had to drive 7 hours to pick up my car, I would do it again in a heartbeat! read more

Audi Temecula - Car Dealers Near Me - Temecula, California

We could not have had a better experience at Audi Temecula. We worked with Michael and Brandon and both were extremely helpful and efficient. In the past, I have avoided car dealerships because I hate the run around, trying to wheel and deal instead of just getting to the point. We had the complete opposite of that, we came to see the Q7 and Michael brought it up, explained it's features, took it on a test drive and then straight to the point to try to put a deal together. We had both of our kids with us and were in and out in 2.5 hours including the test drive. We were running short on time and had to leave before the car was ready so they graciously delivered it to our home that evening. The following day I had a few more questions regarding the car and Michael was more than happy to walk me through the system and answer my questions. I cannot recommend this dealership enough and are so happy with our experience and our new car! read more

I had a great experience at Audi for the purchase of my car last summer and recently at their service department. On all fronts there seems to be a collective effort to exceed expectations. The members of the sales team which included Brandon, Moe, Pricilla (contracts) were all so helpful and so extremely thorough. It took me 20 minutes to go in and wrap up the purchase. A literal dream team. Their service department is no different. Jerry in the service department was excellent and helped me with my service visit. 5 stars there too. From start to finish he made sure the car was taken care of and got me into a loaner. Overall this dealership is top notch and I mean that about the people. Couldn't be happier to be their client. Thank you team Audi Temecula. read more

I had a great experience at this location with two very professional and friendly Service Managers

I have bought and sold so many cars in my life I couldn't even give you a number, so my experience with different dealership is all over the place. However, I can say for certain that my experience with Audi of Temecula was one of the BEST! I personally dealt with Moe and Brandon, and they both were fantastic! Not only did they give me a good deal, but they were very honest nice guys. I HIGHLY recommend Audi of Temecula for anyone in the market looking for a great luxury vehicle! read more

Audi Temecula - Car Dealers Near Me - Temecula, California

We had a great experience and Millard took care of us he even came in on his day off! We will definitely be coming back he and made sure we got a great deal. Thanks again Millard I hope your bosses see this review your great customer service has to be recognized! read more

Michael, Brandon & Priscilla were all very professional, knowledgeable and a pleasure to do business with during our recent purchase of our Audi! Highly recommend! read more

Our experiencing buying a 2023 eTton was the best automotive purchase experience we've ever had. Megan Bruning was the most prepared sales person I've ever met and she was very thorough in explaining the vehicle and knew the answer to every question (unlike what we've experienced at other dealerships). We were extremely satisfied! read more

Horrible experience. Brought my wife's car in for pre-paid 60k service and to have brakes checked on 9/15/22 because car was shaking while braking. They recommended new rear brakes and I agreed to replace them. Car had a slightly different feel, like a rattle my wife said, but I thought it was just the new brakes. A couple weeks later it's worse and the car starts shaking in reverse. Bring it back on 10/11/22 and they say the motor mounts are bad, going to cost $1,876.39. I say, isn't it under warranty? Service advisor looks it up and says, your warranty expired on 9/18/22, no warranty now 3-weeks later. Motor mounts should not fail at 60k, but it can happen I'm told by another mechanic. Problem is, they also may have missed it when they did the service (while it was under warranty!!). Or, maybe something they did at time of service stressed the mounts, I'm not saying intentionally, but it's very possible during a big 60k service. Long story short, a 10%discount is what I received, no consideration of all of the facts above. I call Audi of Escondido for a quote on replacing all motor mounts and am quoted $1,600!! So, after my 10% discount that the manager approved, I'm still overpaying. Good customer service Managers do what is right to retain customers and grow the business, at all cost. You didn't lose just my business, you are Managing your way to loosing lot's of business. read more

This is the second time I am taking my E-Tron in for the same problem. Hope they can fix it this time. Don't get me wrong, the E-Tron is a much better looking car than the Tesla X inside and out. The suspension is head and shoulders better and the ride is like a Mercedes GL 550 but much better in the corners. So why does it leak water from the roof and how can someone live with a roof leak in a car? no matter how great everything else is? Don't fail me again Audi Temecula. read more

If I could give zero stars I would at Audi Temecula. I had a engine check light come on yesterday knowing that it was Sunday I waiting till today. First thing in the morning I came in without an appointment, I was checked in by Adam the service "advisor" he opened the hood and right away he spotted the problem. I had it checked out and waited for a good 2 hrs, it was "Rodent Damage" that supposedly chewed on 2 little connection wires that led to the coolant temp sensor to malfunction. They finally text me back and said it was going to be $543.59 FOR TWO LITTLE WIRES?! I was so upset, I said For two little wires?? I told him no way but still had to pay $199. for "checking" Just for the Tech to tell him what he already knew... Unbelievable! I came home and fixed it myself for $6.00 for new wiring, the check engine light went off and like new. My first time and now my last time going to this highway robbery dealership. read more

Audi Temecula - 2 little wires - Car Dealers Near Me - Temecula, California

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I popped into Audi Temecula on New Year's Day and Millard helped us look for exactly the vehicle we wanted, but with the car market the way it is, there weren't any on the lot and none at none nearby dealerships. He worked diligently over the last two weeks (while I changed my mind about vehicle color and other features about a million times) to not only find the car that I wanted with all of the extra packages that I fell in love with, but manage to get it from another dealership as it was arriving from the factory. We picked up our new Q3 last night and Brandon helped us with the final paperwork and we were in and out in under an hour. This is our fourth purchase with Audi Temecula and we are definitely customers for life! read more

Audi Temecula - Car Dealers Near Me - Temecula, California

Easy to work with , got a great deal on used ETron!!! Staff takes good care of customers!

We went Temecula Audi to look at a used 2021 Audi Q3. Mo, Brandon, Mike, and Rick were absolutely awesome to work with. By the time we left, we had worked a deal on a brand new vehicle, and ended up leaving with a new 2023 Q3. These guys are super low key and low pressure, and I highly recommend this dealership. read more