Just purchased a vehicle from DCH Kia of Temecula. Jesse Chavez worked with us. He got my wife and I a great deal on a brand new 2027 Kia Telluride. Ask for Jesse that's your man to talk too . read more

DCH Kia of Temecula - 2027 Kia Telluride - Car Dealers Near Me - Temecula, California

I fully intended to purchase an EV9. I wanted to get a KIA specifically because my husband received great care from the service department. My cousin also works for KIA corporate. Unfortunately, I was left feeling misled by the sales team. The Kia Temecula website lists the price of an EV9 Wind at $55,250 (which included a $10k rebate) and on the same page, lists a Combo APR Offer of 0% for 60 months (see attached image). I did not see this offer listed anywhere on other local KIA dealerships, which I why I scheduled an appointment with Kia Temecula. Even though I made an appointment and communicated which vehicle I wanted to see, my car was not ready upon arrival. Noel, a salesperson, had to go pick up the car from another lot and it arrived dirty. When it came to talk finance, the sales manager claimed (I never met this person - only communicated through Noel) that I could not receive both the $10k rebate and the APR 0% offer. They could not be combined. I showed Noel what was posted on Kia Temecula's website, and he reiterated that the offers could not be combined and claimed this was direct from KIA corporate. I was provided with a chart of different APRs and rebates, none of which were the offer posted on the website. I see now why KIA Temecula was the only KIA dealer in Southern California to post the rebate in conjunction with the 0% APR for 60 months - it wasn't something KIA Corporate would back. Thankfully the SB 766 CARS Act goes into effect on Oct. 1, 2026 which requires total price transparency in advertisements and conversations with the customer. It will be illegal for KIA Temecula to post misleading advertisements such as this going forward. read more

DCH Kia of Temecula - Misleading offer - Car Dealers Near Me - Temecula, California

I went here to test drive a used Telluride. The sales guy was absolutely fine but the finance guy was a complete jerk. Here is the email I received from the sales guy followed by my response: "Dear Richard, I enjoyed meeting you, and hope I was able to answer all your questions effectively. At DCH Kia of Temecula , we are committed to exceeding the expectations of our customers, and I will do everything possible to ensure that you are completely satisfied. We know that buying a new vehicle is an important decision, and we are committed to helping you make the right choice. Please do not hesitate to call, or stop by, with any questions you may have concerning the vehicle we discussed. Sincerely, Thanks, Carlos" My response: Hi Carlos, You were totally fine. I really liked the car and was hoping we could have made a deal. Unfortunately, your finance guy was not so accommodating. In fact, I found his attitude and demeanor quite demeaning. I felt that he did not respect my wife or me at all. He was quite dismissive and rude. After we left your dealership, we ended up buying a 2026 Subaru from down the road from you. We drove almost 3 hours to test drive that car and your finance guy couldn't even be bothered to actually use his voice and talk to me. He had to push pieces of paper in my face. He came off as arrogant. How dare he not have the minimal amount of tact to at least talk. Just rude. At any rate, I ended up with a new car instead of a used one, I could have gotten a new car from you. Maybe he thought I wasnt serious about getting a car but when someone drives from that far away, they're serious. read more

We have a 2016 Sedona. We have taken it here a few times for general service since we moved to the area 2 years ago. My wife just had the oil changed a little over a month and the oil was over a quart low when I checked the oil level. The van does burn oil. It seems every time we take our cars here we leave with a new issue read more

4/6/26 I brought my niece here looking for a decent used car. Our preference was Toyota or Honda but we came across Dennis (Salesman) who found us a 2023 Kia Forte. It had low miles and looked very clean. We went on a test drive and ended up buying this vehicle. Dennis is very knowledgeable with the KIA lineup. He is professional, patient, and willing to work for a deal. My niece was happy. I would advise anyone looking for a car, to know your credit worthiness and be prepared to haggle, as this seems to be the way this dealer operates. Finance department, Daniel, was nice but sent me negative vibes. I'm not sure what it was but I didn't like the vibe, in there, at all. Spare tire was missing and so far Dennis promised he would get her one. Funny, as this was a CERTIFIED PRE-OWNED KIA. If I were to ever buy another car from KIA OF TEMECULA, I would definitely ask for Dennis. You should too! 5 STARS FOR DENNIS! read more

DCH Kia of Temecula - 2023 KIA FORTE IN DODGER BLUE FROM DENNIS .... ASK FOR DENNIS! - Car Dealers Near Me - Temecula, California

I just leased my third vehicle from DCH Kia of Temecula and had the best experience yet. Steve went above and beyond to ensure I received the exact car and leasing experience I wanted at a fair price. I was very specific about the year, model, trim package, and color of my desired vehicle and within a short period of time, Steve found the only one of its kind in Southern California and drove 3 hours round trip to complete a dealer trade for me. HUGE thank you to Steve and DCH Kia of Temecula. I couldn't be happier. read more

This is another review for the service dept only. First of all I just want to say the people are always really nice when I come in for service. Nick my advisor has always been upfront and polite. Always smiling ask us how we doing. He's been our advisor most of our services. I had to bring my Sportage in for noise the a/c was making. They did find out it was the air compressor. It is covered under warranty. This is the second issue this year where I had to have a service covered under. warranty. My complaint is this. I brought my car in on Thursday, was told they needed to order the part and it should be in by Friday by noon. I was warned by Nick that he was working by himself. We assumed the car would be done around noon or at least by closing. No phone call, no text, no email, we called at least 10 times and no answer from noon to 4pm at the service dept. I called sales and ask that I be transferred to the service manager where I left a message. No call back, no text, no email NOTHING. It is Saturday, we thought for sure they are just busy and didn't have time to call right? So we head on over about noon to pick up my car. It isn't ready. Poor Nick, there he was by himself working getting yelled at by a customer. He sees us and we say we are picking up our car that I assume must be done, he says I thought I told you it would be over the weekend. But he didn't. He offers to get me into a rental that I'm so glad they have now. We sign the paper work I get into the car but upon inspection, the car is filthy, super dirty on the outside. Obvious signs it was not cleaned prior to me getting this car. Tire pressure light on and blinking which I didn't notice until I drove to Costco. My husband put air in it but the light didn't go away. I mean it is a free rental but at least rinse the car down check for service lights and clean the trash out. With everyone looking for jobs around here in Temecula how can they be short staffed? Your employees deserve help. Thank you to Nick for keeping his cool. You can tell on his face he was frustrated but tried very hard to not let that get to him. I wanted to buy him lunch. Please give him the praise he deserves and get your service dept some help. And wash your rental cars! I do have a video of how dirty the car is but not going to post it. read more

DCH Kia of Temecula - Tire pressure light on. - Car Dealers Near Me - Temecula, California

If I could have gave a 0 I would I 0 you purchase a vehicle here, do not do business with gerald ewell... Please file a INV 172A with the DMV..... CROOKS scam. paid 5k down tax license registration scammed. didn't pay nothing, do not do business here. this guy is a complete scammer. please watch her back.. This guy is a complete crook. Stole my money, didn't process the proper paperwork. My loan purchase paper is different from the DMV purchase number, which is different from what we agree upon. And I signed, Gerald is a complete crook. I would not recommend no one coming to this business. I am filling at read more

Third dealership worked a charm ! Great experience at Kia of Temecula. My partner purchased an EV6 GT and couldn't be happier with how smooth everything went. Rose, the salesperson, was wonderful--very knowledgeable, patient, and clear in explaining all the details, including the out-the-door pricing. The finance team was also great: professional and not pushy at all with extras, which I really appreciated. Overall, a straightforward and pleasant buying experience. I would definitely recommend Kia of Temecula. read more

DCH Kia of Temecula - Rose (Sales) on left - Car Dealers Near Me - Temecula, California

I've used the Service department mainly for oil changes for years. Our KIA Telluride has been awesome and KIA of Temecula has been awesome. We had a broken ABS Sensor due to snow chains that were older and a failed Big Bear trip right after a huge snowfall. After everything was said and done, Chris the Service Manager made everything perfect. Angela was our Service Advisor and she was excellent on communication and getting the job done. Thank you! read more

The most incompetent people , they have had my 2025 Kia for 7 days already for the dash that keeps going blank this is the 4 time it has done and they can't figure it out . This dealership is a joke , I will never buy another vehicle from them it seems like the only way to get this fix is get a lawyer under the lemon law.. they can't even put me in to a rental cause they can't tell me if it's under warranty.. what a joke read more

I am writing to provide detailed feedback concerning a recent visit to your DCH Kia dealership on July 31st, 2026. Our intention was to explore a specific vehicle, and we engaged extensively with your sales team. We proactively communicated our budgetary constraints from the outset. After a comprehensive discussion and evaluation, it became clear that the vehicle regrettably fell outside our established financial parameters. We respectfully conveyed our decision not to proceed and expressed our appreciation for the time and information provided by your staff. However, the conclusion of our visit took an unexpected and unfortunate turn. We were genuinely taken aback when, following our polite departure, the sales manager uttered the remark, "Well, you can't have champagne with a beer budget." This statement was immediately followed by a discernible snicker from one of your sales associates, Noel. This particular exchange left us feeling profoundly uncomfortable and, to be candid, somewhat belittled. It is our earnest belief that all customers, irrespective of their financial standing, merit treatment imbued with kindness and respect throughout their interactions. Such commentary, especially from a member of the management team, is unprofessional and significantly detracts from what should be a positive customer experience. While we fully understand that not every inquiry will result in a purchase, the standard of courtesy and professionalism maintained by your team in all engagements profoundly influences perceptions of your dealership and brand. We trust that this observation will be received constructively for future interactions. read more

I have never been more disappointed with a vehicle manufacturer than I am with Kia. My vehicle has been at the dealership for nearly 50 days for a serious issue that has been documented on three separate occasions with video evidence. Despite providing clear recordings of the problem, I have now been told the dealership "cannot duplicate the concern" and wants me to take back a vehicle that I no longer have confidence is safe to drive. Meanwhile, I continue making monthly payments on a vehicle I haven't been able to use. The most frustrating part is not just the defect--it's the lack of accountability. Instead of honoring the warranty by resolving the issue, I feel like Kia is more interested in avoiding responsibility than standing behind its product. As a customer, that's unacceptable. I purchased this vehicle believing Kia would stand behind its warranty and prioritize customer safety. Instead, I've spent weeks without my vehicle, countless hours communicating with the dealership and corporate, and I'm still no closer to a resolution. This has been, without question, the worst vehicle ownership experience I've ever had. I expected far better from Kia. I hope someone in Kia's executive leadership sees this because your frontline customer service has failed. Your customers deserve better than being told to accept a vehicle back with an unresolved issue after nearly two months in the shop. Do the right thing. Stand behind your warranty. Stand behind your customers. read more

Lithia is lucky to have this job as she is a liar, rude and totally incompetent. I mean she will say anything just to get rid of you, how does a dealership have people interacting with customers like this??????I have a big family, alot of friends and none will ever deal with Kia again as long as she works there. Never!! read more

This place was strange. it was difficult to find a salesman and took a while to even get started when we knew exactly what we wanted. Sergio finally came and helped us and he was very friendly but he was constantly interrupted, saying he was the only one there he knew things. We finally agreed on a price and everything, only to find that the price did not include some of the things he told us about. Thst was fine, we didn't want them anyway, but it was a chance for them to get bonuses on them when all they really needed to do was give us the value of KBB for our trade in. When we got to Daniel, he acted like we didn't have an agreed upon price and continued to deal, saying he needed to feed his family, which seemed wholly inappropriate. Here's the final major red flag. we left something in our trade in. When we called, they wouldn't talk to us, return our calls, or even deal with us. There was zero follow up, as if they didn't care about us anymore. they got our money. Compare this to my experience at Subaru Orange Coast where I also left something behind...the salesman drove it back to my house himself. That's above and beyond and not expected, but these guys won't even take our calls or emails. Plus with my Subaru, I received texts and videos to watch and even a super friendly thank you card. Nothing from DHC KIA...nothing at all. So my initial reaction was to rate this place highly, but the inability to get back to us or thank us or just be decent to us has soured our thoughts on this place. And by just straight comparison with Subaru Orange Coast, this place failed. read more

Maybe they should answer the phone or return calls for service appointments. Do they even want business? On-line chat was just as useless. I'll stick with independent garages that want my business and charge less! read more

Lilliana Ramos was absolutely amazing to work with. As a first-time car buyer, I was honestly nervous about the whole process, but she made everything easy and smooth from start to finish. She was able to get us approved for a 2019 Kia Optima and worked hard to make sure we got a great price. What really stood out to me was how much she genuinely cared about us as buyers. She didn't treat us like just another sale -- she wanted it to work out for us, and you can tell she truly cares about helping people. If you're going to Kia, ask for Lilliana Ramos. You won't regret it! read more

DCH Kia of Temecula - Car Dealers Near Me - Temecula, California

Get rid of the whole service team. They lie and try to take advantage of people. They first try to charge you instead of filing when something is covered under warranty. Caught them trying to say that it wasn't cover and when I called warranty company they said that KIA never filed. Terrible mechanics. Rather drive to the next city for service. read more

Title: Misleading Financing Practices and Unprofessional Experience My experience at Kia of Temecula was extremely disappointing and concerning. I came in with multiple lender approvals already in place, including Westlake, yet the dealership repeatedly misrepresented the lenders' decisions. I was told that Westlake denied me due to my income and that I needed a co‑signer -- information that directly contradicted what Westlake and other lenders told me when I contacted them myself. Instead of being transparent, the dealership blamed the lenders for issues that were clearly related to how they structured the deal. When I asked for clarification, I received inconsistent explanations and pressure to add a co‑signer despite having the credit and approvals needed. No customer should have to call lenders directly to uncover the truth or feel misled about their own financing. This experience raised serious concerns about honesty and professionalism. I will be reporting the situation to the appropriate agencies so other customers don't go through the same thing. I strongly recommend that anyone considering this dealership double‑check all financing details directly with their lender and proceed with caution. read more

Rose was fantastic to work with throughout the entire car-buying process. She was knowledgeable, patient, and never made us feel pressured. She took the time to answer all of our questions, kept us informed every step of the way, and made what can often be a stressful experience feel easy and enjoyable. We truly appreciated her professionalism and kindness and would gladly recommend her to anyone looking to purchase a vehicle. Thank you, Rose! read more

Had an amazing if not phenomenal experience at Kia, it was my first time car shopping and was a bit nervous because everyone was telling me to be careful for those tricky car salesmen's. But I was lucky enough to have met Chris, and he made sure to explain everything thoroughly to my parents and I, because of chris I made my first big girl purchase!!! read more

I hope that they will make sure that they repair the cars correctly without rushing through it since the line there is so long read more

DCH Kia of Temecula - OIL! Had Kia in Temecula do my oil change!!My biggest problem is why is my oil so black and gooey if they just changed it. - Car Dealers Near Me - Temecula, California

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I bought my pre-owned Kia a few days ago from DCH Kia of Temecula, my first full EV. My salesman was Chris (Christian Barreto). He was very pleasant, helpful, non-pressuring, and the negotiations were relatively painless. So he's a good guy to ask for if you go in. Although I did not buy a new car, I sure enjoyed checking out their new models. They seem like such solid cars and when I notice cars I like when driving around, a lot of them are Kias. read more

Horrible service scammer management and fees for incompetent work done with ugly attitude namely Ian at servive side and Adrian at regular / sales BEWARE AND STAY AWAY read more

I would give zero if I could. Horrible dealership. Horrible with communication. The only person nice there was Christian but he's no longer there. They had me start working with Lily, she wasn't the greatest. Tons of empty promises and not honest about deals they get "approved". It's so hard to get ahold of anyone. Adrian promised a deal wouldn't change and then it changed. Nothing but lies. I ended up going to a dealership next door and got into a car I love. So I guess thank you for being such a bad dealership because it led me to the best dealership where I purchased my new car. read more

Dane Hanson was extremely helpful and friendly. He answered all of our questions with ease. He never made us feel uncomfortable or pressured like some other salespeople might. Every person we encountered at this dealership was pleasant overall, but Dane is a total rockstar. I absolutely love my new 2024 Kia Sportage X-Line! Can't wait to continue familiarizing myself with my shiny new baby. read more

DCH Kia of Temecula - Car Dealers Near Me - Temecula, California

I had an issue and Adrian is personally handling it. Thank you for your assistance. I will follow up with the resolution as it comes in. read more

Great experience with the service department after transferring from a different dealership. Christopher Koontz was my service advisor and highly recommend him! He was very attentive to my concerns and was very communicative. I appreciated his customer service skills. read more

My wife and I went to DCH with a specific vehicle in mind. After arriving we were told it had been sold but they had another one in Los Angeles that they could bring to Temecula. We said fine and sat down to do the paperwork. When they brought over the price sheet I noticed they had four "add ons" listed on top of the MSRP. I told the sales lady I wasn't interested in any add ons and the look on her face was priceless. She told me she would ask her manager if he would sell the car to us without the add ons. She came back and said. "Good news, we can get the car here from LA but the add ons have to stay". Why that was good news befuddled me. DCH showed no desire in helping a customer buy their car, mind you it was for their highest line SUV, and only in increasing their bottom line by forcing the buyer to accept something even if they didn't want it. As it turned out we were able to find the exact same vehicle with NO ADD ONS the next day. I asked the salesman why there were no add ons and he said we don't make the buyer take something they don't want. We off er the add ons and it is up to them to accept or decline. What a concept! If you are thinking about buying a car from DCH beware of the forced add ons! read more

Do NOT do business with this dealership. Worked out a deal via email. Then spoke over the phone where I was told that we could lower the price even when I was there in person. So I drove 1 1/2 hours to have that email completely disregarded and the person I emailed with sat silent the entire time offering zero assistance. Total bait and switch. read more

The best sales experience I have had. Carlos in Sales and Daniel with Finance were fantastic. The low key, zero pressure style of Carlos was very much appreciated. He was patient, knowledgeable, and really took his time to explain all the differences between the cars we were interested in purchasing. There was no question he could not answer. Daniel was welcoming and knowledgeable as well. This was our second purchase from DCH Kia in Temecula and we could not be more pleased with the outcome. Thank you! read more

I came here on Wednesday already knowing what I wanted & how much I wanted to spend. I was able to get some things done before arriving to the dealership (which I highly recommend) and of course, the buying process is painfully long. I truly think this process went as quickly as it possibly could. I arrived around 5pm & left around 8:45pm. Huge shoutout to Damian, Sergio & our financing guy (so sorry forgot his name but he is awesome & a huge Dodgers fan). These guys made this long process bearable & smooth sailing. I say all this to say, please come prepared, with a good attitude & be mindful of these guys that are working. Buying a car can definitely be a long process but if you are prepared for the waiting, have your documents & come with a positive mindset then I think you will change your mind on this process. These guys work hard just like we all do & deserve the same respect & patience as anyone else. Thank you guys so much for helping me reach one of my goals of buying my first car. read more

DCH Kia of Temecula - Car Dealers Near Me - Temecula, California

Never had a good experience at this dealer. Tried to buy a car and trade in a car a few years ago and they low balled us by 10k. And we're way high on the price. Went to Perris Kia and they purchased the car for 10k more than DCH offered without us buying a Vehicle. Gave them an opportunity to sell me a car and they wouldn't budge on anything, then told us it's just simple math. Went to another Kia dealer, got the same car for a better price and better rate. I agree with DCH, it's simple math, go to another dealer. read more

So my problem was solved by VEE and the General manager Scott. They got me into a K5 which I'm so glad that my original car was delayed. After all that was said I'm done. I am completely satisfied and would recommend the dealership to my friends and family. read more

Buying our new Kia at DCH Kia of Temecula was an excellent experience from start to finish. Danny was an outstanding salesman--friendly, knowledgeable, and never pushy. He took the time to answer all our questions, made the process easy and stress-free, and got us a fantastic deal on our new car. We really appreciated how he went above and beyond to make sure everything worked out perfectly. If you're in the market for a new Kia, we highly recommend asking for Danny. read more

This place needs improvement. I have a 2025 Kia Telluride X Pro that I need an oil change on. I was calling to get pricing but can't get a hold of anyone. Tried online chat and email multiple times. They said someone will call or text me about my inquiry. I called and spoke to a scheduler that cannot give any quotes. She said someone will call me, nothing, it's been 2 days. This so my first service on my brand new car, safe to say I will not be using this dealer. Instead go to Hyundai across the street. I put one inquiry online and someone texted me right away. I called Hyundai ONE time and already got my oil change scheduled for the next day. Hyundai even offers shuttle service. Stay away from this Kia service department and go to Hyundai across the street for better customer service!! read more

Justin in parts department was so helpful. I ordered some accessories for my brand new Kia EV6 and Camille helped me order them. Today the order was ready for pick up and Justin was very kind. He helped me put the accessories on my car which was above and beyond. Thank you, read more

My first time buying a car, second time walking into a dealership and honestly it was way less stressful as opposed to another dealership I went to. I didn't have much of A back and forth conversation with my salesman, but it did seem like he did what he could to lower my monthly payments as much as possible for the lease of my Kia K4 GT. Unfortunately something probably came up but I wasn't able to meet him at the dealership and somebody else assisted me. He did great but the financial guy was probably the most relieving part of the purchase. He gave it to me straight, and pretty much answered my question for what seems to be almost 3 hours. It didn't seem like he tried to take advantage of the fact that I didn't know much and while he did look a little bit irritated when I had to call a friend for some advice once he realized why he completely understood and it seemed like he was genuinely interested in answering my questions period the guy really knows his stuff, and he broke down pretty much everything. at times when I try to speak my mind it can come off as rude. For example I told him, I'm the type of person that would say something like "hey I feel comfortable now and I feel really good about this deal so if I am getting screwed it certainly doesn't feel like it." lol really though this guy really made my time there with my fiance much less stressful, and educational. As far as kudos goes this guy has mine. I'm so sorry I forgot your name dude. But I really appreciate you. If I'm gonna be honest, and this sounds very cheesy and I'm embarrassed to admit it but I was slightly disappointed when they didn't do that thing where they take your picture with your new car. My whole life I have seen pictures and videos of people getting their new car keys in hand picture at the dealership next to their brand new car and growing up I always kinda dreamed of that moment as silly and embarrassing as it is to admit. So when they didn't do it I was a little bit sad. Like really sad lol i know I'm a chump idk i guess i may have said no and been too shy to do it anyway. But I won't lie in saying it was a small let down :( lol naw i was thinking, not to sound sexist but maybe guys don't do that, you know Machismo and all so maybe thats why Lol naw its all good these guys were really awesome. Thanks again! read more

If I can give no stars I would. Brought my car in and the first service advisor was useless and ended up losing his job after my car being there for two weeks. You think the dealer would have told me when I kept calling his number and emailing him they would have deactivated his contact info. No one ever got back to me for almost 3 weeks. Finally, new service advisor reached out and I had to start the process all over with this new person. And when I did get my car back they couldn't even find it in the lot. I waited for over 20 mins for them to say it's not here and in our back lot which is 1 mile away!!! Kia cars stink and are cheaply made and hope no one ever experiences this mess. read more

My sister recently bought a Forte from Daniel, one of the salesmen there. I met her at the dealership and had the chance to see firsthand how friendly, professional, and helpful the team was. Daniel made sure to tell us not only him but his mangers wanna make sure we get the best deal for our hard earn money Even though I wasn't the one buying a vehicle, I could see how great the experience was for my sister. I'm not currently in the market for a car myself, but if you are, I 100% recommend this dealership. They're honest, attentive, and make sure every question is answered. Most importantly, they truly care about making you feel comfortable and excited about your new vehicle. I don't usually leave reviews, but they definitely earned this one! read more