We recently purchased a vehicle here. I called and talked to Evan before heading to the dealership. Everything was negotiated over the phone. We showed up and the vehicle was ready and paperwork was ready for signatures. The whole process was a good experience. read more

I've had a few experiences with DCH Honda of Temecula, and I really wanted to take the time to recognize the people here who made a huge difference for us. We recently had an issue that could have easily turned into a very frustrating situation, but Chad Sobek completely changed the experience with the way he handled it. He listened to our concerns, took the situation seriously, communicated with us professionally, and went genuinely above and beyond to make things right. There was no runaround, no trying to minimize the situation, and no feeling like we were being brushed off. He simply stepped up, took responsibility for getting everything resolved, and made sure we left feeling taken care of. What impressed me most was that Chad didn't just do the bare minimum. He made a real effort to restore our confidence in the dealership, and that kind of customer service is becoming increasingly rare. The way a business responds when something doesn't go perfectly says a lot more about them than when everything goes smoothly, and Chad absolutely delivered. I also want to recognize Patty at the front desk/reception. Every time we've dealt with her she has been incredibly kind, welcoming, and pleasant to talk to. She's one of those people who immediately makes the dealership feel more personable and less transactional. I really appreciate both Chad and Patty for the way they treat customers. DCH Honda of Temecula is fortunate to have people like them representing the dealership. Because of how Chad handled our situation and the consistently great treatment we've received from Patty, I'm leaving this review with a very positive impression of the team. Thank you again, Chad and Patty. You both genuinely made a difference. Highly recommend. DCH Honda has earned mine and my families permanent business. read more

Disappointing. My sister was on her way home from work when her dashboard started indicating the words "CHECK ENGINE". We decided to take it to the service center at DCH Honda of Temecula because it's where we always go for quality inspections. We've had great experiences every time we came and haven't run into any issues ... until now. After they did a full inspection on the car, we decided to get all the services that they recommended done to ensure that our car is in tiptop shape. Since there was a lot to get done, we had to leave our car there overnight and pick it up the next morning. When we came to pick up the car, they completed the services, but we were surprised to see that the audio unit that displayed the clock and buttons was not working at all (and it was working fine before). The clock was blinking, but we couldn't change the numbers due to the broken buttons. Considering that we paid over $3000, we were not happy and wanted them to fix it immediately. They, however, recommended that we take the car home and come back on a day when our initial service guy and the technicians who worked on the car were working. Therefore, we came back a couple of days afterwards expecting them to resolve the issue immediately or within a couple of hours, but they kept saying that they needed more time to work on it. Over the course of a week, we had to keep coming back and dropping off our car at the service center early in the morning just for them to tell us that they weren't able to figure out what was wrong and that we had to come back another day because "they needed more time". It was absolutely ridiculous considering how they had entire days to work on our car, but I could tell that they viewed our issue as very low priority compared to everyone else based on the way they spoke to us. It was very disheartening to see that they weren't apologetic or didn't even care about the problem that they caused. I don't understand how they just expected us to drive off and not notice the broken clock and audio unit. What a joke. read more

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Once again came here for an Oli change and before leaving I was told my ball joints were in need of replacing. Of course they could do it for under $900 ( didn't include an alignment which it will need after the work done). I declined went elsewhere for a second opinion and told it wasn't needed ( what a shocker). It seems they have something always "highly" recommended to be done and my experience is that it's always something different (brakes, new battery, or something else) and I get the second opinion which proves to be not necessary. Yes I get it there is something that will need replacing, repaired or serviced but stop with the implied statement of it's highly recommended right now. Be aware that you will get the same experience when you go. read more

A couple of weeks ago, I contacted Temecula Honda for out-the-door pricing on a vehicle. They provided a quote but refused to remove the add-ons when I asked. We've purchased from them before, so we know it's possible--which made this disappointing. We ended up buying from Lake Elsinore Honda instead, where the process was straightforward. We'll definitely return there for future purchases. Also, after being advised by Temecula Honda to replace the cabin air filter in my Honda Pilot, the vents have smelled awful ever since. I've never had this issue with any Honda I've owned before. read more

I just want to say thank you DCH Honda for squeezing me in between your regular customers with appointments. Special thanks to Miguel for helping me with my car issues this morning. Your place looks great! Clean and spacious, and I enjoyed your free Starbucks coffee and danishes. Great job! read more

DCH Honda sold us a used Hyundai Tacoma that failed to start the day after we drove it home. We took the vehicle to Hyundai for a diagnostic evaluation, which determined that the BCM battery system had failed. The estimated repair cost was $1,800. DCH Honda declined to cover the repair costs. They did agree to unwind the sale, which we ultimately chose to do. We are disappointed that the vehicle developed a significant issue immediately after purchase. While we appreciate that DCH Honda agreed to reverse the transaction, the experience was frustrating and fell well short of the level of reliability and customer service we expected. read more

Bought a new CRV and got a good deal. BUT - a brand new car was delivered without working windshield wipers and salesman didn't return call or texts. (got it fixed with no help or callback from the salesman that got his commission) Salesman also knew there was only 1 key and told me would have in a few days - A month later, still chasing it . Salesman was rude and crude in his texts - TON OF EXCUSES THOUGH! Today i had reached out to get a manager. Operator directed 2 calls sales, AM was told all mgrs in a meeting and would get back to me in 15-20 min. 4 hrs later, nothing. Called again, salesman sent me to voicemail for a manager, left message, no call back Bought cars from Lithia owner dealers before, expected better. Going to buy a new key tomorrow, sending the bill to Temecula Honda....... read more

This is in response to their "customer service" reply: We are well aware that dealership inventory can "move very quickly." What we did not realize was that a verbal agreement, confirmed through text messages with our salesperson, Corey, apparently meant nothing to DCH Honda of Temecula. Corey agreed to the terms of the sale with my son, and my son then paid $200 to have an independent mechanic come TO THE DEALERSHIP to perform a pre-purchase inspection. The dealership knew the mechanic was coming and allowed the inspection to take place on their property. While my son was spending $200 inspecting their vehicle in reliance on the agreement that had been made, they sold the car to someone else. Perhaps I am old-fashioned, but I still believe in a gentleman's agreement. When your salesperson agrees to terms verbally, confirms the arrangements through text messages, and then stands by while a 23-year-old buying his first car spends $200 to have a mechanic come to your dealership and inspect the vehicle, I think there is a reasonable expectation that you will honor your word. Ironically, I never wanted my son to buy this car in the first place. I did not think 168,000 miles for the price they were asking was a particularly good deal, and the vehicle had a clicking noise that concerned me. I am also including photos from the inspection showing the extensive rodent droppings found under the hood. So no, I am not upset because we lost some fabulous car or incredible deal. I am upset because of how my son was treated. He did everything responsibly. He negotiated the purchase with Corey, paid for an independent mechanic to come to the dealership, and was preparing to complete the transaction exactly as discussed. Instead, he learned a $200 lesson about how much a salesperson's word apparently means at this dealership. The dealership's response says, "clear and timely communication is important when a customer is actively working toward a purchase." We completely agree. That is precisely why I wrote this review: Original review: The worst dealership and customer service I have ever encountered. My 23 year old son found a used vehicle at this dealership that he loved and planned to purchase with money he had saved himself. He negotiated an out-the-door price with the dealership and made it very clear that he intended to buy the car. Because the vehicle had high mileage, we understandably wanted it independently inspected before completing the purchase. The dealership knew about and allowed the inspection to take place at their location. My son paid approximately $200 for an independent mechanic to inspect the vehicle, and it passed. After the inspection, my son confirmed that he wanted the car and told the dealership he would be coming in that evening to complete the purchase. Because he was paying cash, we asked the dealership to reconfirm the final out-the-door amount and provide the exact name the cashier's check needed to be made payable to. We were waiting for the dealership to provide that information when they informed my son that someone else was interested in the vehicle. Shortly afterward, they sold the car to someone else. My son was not delaying, reconsidering the purchase, or trying to renegotiate. He had already paid to have their vehicle inspected, had confirmed that he was buying it, and was coming in that evening. The only reason we did not already have the cashier's check was because we were waiting for the dealership to tell us exactly how it needed to be made out. If the dealership was unwilling to hold the vehicle while an inspection that they knew about was being completed and payment was being arranged, that should have been made absolutely clear before a 23 year old first-time car buyer spent $200 having their vehicle independently inspected. I understand that dealerships sell cars and that another customer may have been willing to purchase it. What I do not understand is allowing my son to spend his money inspecting the vehicle, knowing he intended to purchase it, and then selling it while he was actively arranging payment with them. What should have been an exciting experience buying his first car with money he worked hard to save instead became an incredibly disappointing lesson in how this dealership treats a committed customer. We will never shop here again. read more

DCH Honda of Temecula Service Center - Rat damage, it ate through lining of hood. - Car Dealers Near Me - Temecula, California

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Good morning Temecula, I have been in this dealers PMA since the 2000's. I have bought (4) Honda in this PMA since then personally and helped buy 12 more, friends and family. We bought ONE from this dealership and had all 4 serviced here. That's no longer going to happen. Why you ask. First the service. As I gifted my son an older Honda we went over all the service receipts to teach him maintenance. Wow I missed that I got took by this service department. We had an oil pump go bad and replaced under warranty. I get a call and was told your car is coming up on its time to change your timing belt. Sure go ahead. I was charged full labor on something that they already were working on the same area. They tried to do this to my other son but after finding out that I got taken, he called them out of it and reduced labor cost for already a full service in that same area. Little minor things like cracking my rubber coming off the engine air filter box. Sure it was getting old as the car has high mileage, but it doesn't crack on its own. This is something I check monthly when I monitor my own filter. Oddly enough when I got my oil change there, and they are the only ones that do my maintenance with their "curiosity" inspecting.... The ribbed part was split in two. It wasn't the last time I did my maintenance on it. At least tell me it cracked when you checked my filter so unfiltered air doesn't go straight in my engine. You are the only one touching my car for 10 years and EVERY time I drop off the car I state I do my own filters. So the car buying experience. They are way too expensive. Let's start off with me walking in stating I want to buy a Honda care warranty today. Sure the finance manager wasn't there but I watched them write my name, number down and was told we will call you in two hours. Three days later no call and I buy it from Lake Elsinore. I'm not wasting my time to drive down there twice when the first inquiry I was told they don't sell over the phone. Wasted my time. The car buying experience is poor lately, from the last time I bought the only and only car from them. Just some advice, don't fall for the add ons. If they put a "ceramic coating" on the car make sure it's a small bottle and not a spray, google it. Spray is cheap and you can do it yourself. A real ceramic coating requires PREP work and to be in a dust free environment. Just educate yourself. Secondly look in to Costco buying program. Lake Elsinore gave 4700 off. Don't fall for their line coming in person is power. It's only power for them as they will waste your time in person. Like I said 16 cars and we only bought one here. This dealership has fallen from grace and even though I am in their PMA, we will no longer give them our money. read more

Manners matter and Alan Escalera was the sole reason I traded in my 2024 Lexus ES300h for a 2026 CR-V Sport Touring Hybrid and had there been a trim line above that, I would've bought it. From the initial phone call and throughout the entire process, he displayed a level of courtesy and positivity well beyond his years. After a test drive and settling on a few things, he pulls in one of the guys everyone typically hates....a "sales manager." I'm old school so I'm ready to battle. In comes Corey Broach, "Hi Mr. Simmons, I'm Corey...." Now in the back of my head I'm saying to myself if this guy is as respectful as Alan, if so, let me pump MY brakes; 15 minutes later we were laughing and handshaking on a deal! Wonderful experience from beginning to end with Marco Aziz finalizing all the paperwork. read more

DCH Honda of Temecula Service Center - Car Dealers Near Me - Temecula, California

This place customer service is an F. It starts at the phone conversation from the operator to the to the service advisors. I don't think they respect or courtesy t o customers or would be costumers. If you sound like you don't your cars they have no time for you especially that lady at the initial contact at service. Then service advisors, when it sounds like pennys they cut the conversation short to get to their big customers to milk them more. read more

We found a car online. We communicated through text. Went there. Negotiated a fair deal. Ernesto was our sales person. Very nice. Thanks for the great deal read more

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Looking to purchase a Type R, Andrew answered the phone and then mentioned he had a 15k mark up. I said wow that's high and he said "yep" and clicked on me. read more

This dealership is great and if you are looking to purchase or lease a vehicle. I highly recommend Jozef Petricko he is the best he has assisted me with three different leases. He is a quality sales man and offers excellent customer service. Thank you for being so easy to work with and helping with getting the car at the best price. read more

At first it was great but after leaving us for over 1.5 hrs alone at table with no salesperson while the "Team Leader" back then called a Closer took over showed they didn't care about the customer. I am a former car salesperson and this was unacceptable. We decided to just get up and leave. As we were leaving the salesperson Cole Butterworth was coming from around the building with a bag of food and the "Team Leader" Corey Broach was helping another customer on the lot. Corey saw us drive away and ran inside. No phone call at all after seeing us leave. No worries, we took our business the next day the Lake Elsinore Honda where we were treated like we should have been and bought our son his car there. There loss at DCH Honda of Temecula and a gain for Lake Elsinore Honda. read more

DCH Honda of Temecula Service Center - Car Dealers Near Me - Temecula, California

Had an amazing experience with Evan at DCH Honda of Temecula. My daughter has purchased two cars for herself there through Evan's help and I just purchased a brand new CRV sport this weekend. Evan was amazing. He made everything simple, from initial negotiations to when we arrived to pick up the car 3 days later. Paperwork was even done online except for the few financial papers that had to be signed which took maybe 15 minutes. I highly recommend this dealership and Evan. If I could give him 10 stars, I certainly would. read more

DCH Honda of Temecula Service Center - Car Dealers Near Me - Temecula, California

I've been buying cars from Jozef Petricko for over 15 years, and he consistently exceeds expectations. He is kind, knowledgeable, and--most importantly--honest, which is something you don't always find in this industry. When my mom was ready to purchase a new car, I was so happy to see Jozef at DCH Honda of Temecula. He helped her find the perfect vehicle at a fair price that fit comfortably within her budget. What truly stood out was the extra care he took to include my dad, who is handicapped, in the entire process. That level of thoughtfulness meant a lot to our family. Jozef genuinely cares about his customers, and it shows in everything he does. If you're looking for a great car-buying experience, I highly recommend stopping by to see him. read more

DCH Honda of Temecula Service Center - 2026 Honda CRV - Car Dealers Near Me - Temecula, California

Dch honda was a great car buying experience. Salesman John and sales manager Corey Broach made the buying of our 26 CRV smooth and fast and Corbin the finance manager was great. I highly recommend giving Dch honda a shot at your next car buying experience Lance and Norma read more

Highly recommend coming to this dealership! I found myself in a an unfortunate situation with a car I had financed from another dealership and was in desperate need of a new car. I was expecting to drive of the lot with something that may not have been new but was at least better than what I had, however they truly made magic happen. I want to thank Ernesto, Evan, Marco, and John for their help getting me in a brand new 2026 Honda Accord. Their exceptional professionalism and sincere care for what was in my best interest through a difficult situation was like no other. I cannot thank them enough and I'm so happy with the outcome. This dealership is a place I will confidently recommend to all family and friends to in the future, as I know they will be in good hands. read more

Miguel O. has always been so kind during any service that I have had on my car. He makes things go very smoothly. Great job

I just purchased my THIRD car from DCH Honda of Temecula, and that alone speaks volumes about the experience they provide. Every single time has been smooth, stress-free, and genuinely enjoyable. Evan, Jose, and Marco are absolutely amazing. They are professional, knowledgeable, and most importantly kind. They never make you feel pressured and truly take the time to explain everything clearly so you feel confident in your decision. What keeps us coming back is how willing they are to work with us. They go above and beyond to make sure the numbers make sense and that we leave happy. You can tell they care about building real relationships, not just closing a deal. Car buying can be overwhelming, but the team here makes it easy and even exciting. We wouldn't go anywhere else. Highly recommend asking for Evan , Jose, or Marco -- you'll be in great hands!! read more

DCH Honda of Temecula Service Center - New car! - Car Dealers Near Me - Temecula, California

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I only write reviews when we receive truly exceptional service, and our car-buying experience today absolutely met that standard. I went in dreading the process, but the team at DCH Honda of Temecula made the entire experience smooth, respectful, and genuinely family-friendly. Our salesperson, Martin, along with his manager Evan, were patient, transparent, and incredibly accommodating as we carefully considered every detail, taking the time to answer questions thoroughly and allowing us to explore multiple options without any pressure. As a family, that made a significant difference and helped us feel comfortable throughout the process. We ultimately narrowed our decision down to the Toyota RAV4 and the Honda CR-V. After visiting both dealerships, we chose the CR-V, not only because it was the right vehicle for our needs, but because of the excellent customer support we received here and the willingness of the team to work with us honestly and fairly on the numbers. At no point did we feel rushed or pressured; instead, we felt listened to, respected, and fully supported. If you are looking for a professional, low-pressure, and family-friendly car-buying experience, I highly recommend this dealership and especially Martin. We are so happy with our new car and will be returning here to have our car serviced to keep it in optimal condition! read more

DCH Honda of Temecula Service Center - Our new car!! - Car Dealers Near Me - Temecula, California

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I bought my new car during the last week of December and couldn't be happier with the experience. The team, Martin & Evan (manager), truly listened to what I needed and made the entire process easy and stress-free. I absolutely love driving my new car--it's comfortable, smooth, and most importantly, I feel so safe driving around with my kids now. I'm beyond grateful and would highly recommend them to anyone looking for a great car-buying experience. read more

DCH Honda of Temecula Service Center - HRV Honda - Car Dealers Near Me - Temecula, California

I had an excellent experience purchasing my Honda Accord at DCH Honda of Temecula, and I honestly couldn't be happier with how everything went. From start to finish, the entire team was incredibly accommodating, patient, and knowledgeable, which made the whole process smooth and genuinely enjoyable. What really stood out to me was the no-pressure environment. At no point did I feel rushed or pushed into decisions. Instead, the staff took the time to answer all my questions thoroughly and made sure I felt confident every step of the way. I especially want to recognize Oscar Luciano, my Client Advisor, who was fantastic--professional, friendly, and extremely knowledgeable about the vehicle. He made the experience easy and stress-free. Corbin Higgins, the Finance Manager, was equally great, clearly explaining everything and making the financing process straightforward and comfortable. And a big thank-you to Evan Galat, the Sales Team Leader, for running such a supportive and customer-focused team. This was one of the best car-buying experiences I've ever had. If you're looking for a dealership that treats you with respect, transparency, and zero pressure, I highly recommend DCH Honda of Temecula. I'll absolutely be back in the future! read more

DCH Honda of Temecula Service Center - Car Dealers Near Me - Temecula, California

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Andrew Delgado is incredibly unprofessional and enjoys wasting time. I received an out the door price from a different dealership and Andrew spend at least 10 emails asking me what dealership I received the offer from, and even suggested that I faked the offer. I sent him a screenshot of it and he continued on saying "the dealership doesn't even have any of that car in their inventory" yes.... They do, not only did I speak to them on the phone but I also just pulled it up on my laptop. Rude, unhelpful, and just overall weird vibes read more

We had a great experience here purchasing our 2025 Honda accord hybrid touring car ! Bailey the salesperson was extremely helpful ! And much appreciated.! She. Was extremely communicative about all details ! Cody the manager also was very helpful as well! If you're looking for a Honda, this is the place ! read more

Review for the service center specifically. My wife couldn't register her car due to recalls. She took it in this morning, the service is going to take all day, and the dealership wasn't able to provide a loaner vehicle, offer a shuttle service, or uber her home. When I called the woman I spoke with was very nonchalant, not unapologetic or empathetic to the situation. It's not her fault but I would hope for her to at least pretend to be understanding of the costly inconvenience. I'll definitely reconsider buying another Honda, and getting service done at this location. read more

We had a great experience initially with this dealership but after a week my wife realized she was sold a lemon unfortunately...I understand beggers can't be choosers but when you're good people and appreciate any help a dealership can give you, and you're sold a vehicle with so many issues that causes nothing but stress and put your family's safety in jeopardy - that's when you're forced to write a review like this. After emails, phone calls, and the Service Dept saying they've done everything they can to fix some serious issues with your car...nothing has been fixed and my wife sadly has to either deal with a lemon of a car and hope it doesn't break down or we explore other options to hopefully get this situation taken care of. I HIGHLY RECOMMEND YOU PROCEED WITH CAUTION WHEN GETTING A CAR FROM THIS DEALERSHIP. read more

Great service from Ernesto Franco... Flawless technique to help me with my New vehicle purchase.

Outstanding service Department. A special thanks to Rick Reveled the service advisor. I give him five stars for listening to my concerns and giving me a summary at the end of my experience. It's so nice to find a business you could trust. read more

I was looking for a new car at DCH Honda over the weekend and I met sales associate Bailey to discuss options. She was very knowledgeable about the cars and was able to help me narrow down my choices. We then went in to go over the details of the purchase and she helped me in getting the payment that I was looking for. In addition the signing process was smooth and I was able to Finnish the paperwork and be out of the dealership in time for me to meet up with friends. I would definitely recommend Bailey and DCH Honda. read more

DCH Honda of Temecula Service Center - New Car - Car Dealers Near Me - Temecula, California

I recently had a service appointment at this dealership after getting a recall notice for my car. After the service (seat belt recall) there was a rattling sound I had coming from the passenger side of the car. I didn't think much of it right away. However, after about a week the noise persisted and I was only able to replicate it when I was the only person in the car. This was because the bolts holding in the passenger seat were not bolted back in. Therefore the reason I could only recreate the sound by myself being that the seat was being held down by the passengers' weight whenever driving with someone else. I find it necessary to bring to light the lack of oversight and quality control that could allow something like this to happen. I myself find this as a huge safety issue, as over the last week I have driven with passengers in that seat unknowing of the safety risk it posed. Unfortunately, this will probably prevent me from doing business with the dealership in the future. I could understand a small oversight, but forgetting to bolt in a seat when the original purpose of the service was for a safety recall is extremely counterintuitive. I do want to say that the service advisor that assisted me during my appointment was very helpful and accommodating during my time at the dealership. I want to state that I did reach out to the dealership prior to posting this review but did not get any reply. Below I have some videos taken once I realized the source of the noise. As shown this was more than just a single bolt that wasn't torqued down, but the whole seat bracket left unscrewed. read more

I wrote a review back in 2024 when the service I received was very good. Sadly, I cannot repeat that. To say I will never return to DCH under any circumstances would be an understatment. And it wasn't just once. It was three times. Back in August, I took my car to because I wanted the skid plate repaired. Again. My car was promptly taken back to the service area so I assumed it would be taken care of quickly. FOUR hours later - during which I received no updates - it was finally ready. It was a 10-minute job and it cost me $110.00. My son-in-law called to speak to the service manager and he agreed that was unacceptable and that they would provide a free tire rotation and oil change when they were due. I took my care in a few months later only to be told they had no record of such an offer after I made an appointment. I called and cancelled the appointment and then another service manager called and apologized and said it was because there were two people with my name (NOT SO) and to bring my car in and they would take care of it. I took it in. I didn't really need the oil change but wanted the tire rotationi. Instead they did a major multi-point inspection that indicated I would need several hundred dollars worth of work done. The tire rotation wasn't done. Enough is enough is enough. Truly the poorest repeared service I have received from any company. read more

Chad was able to get a part I needed for a safety recall right away and called me to schedule an appointment. Every person I interacted with was friendly and helpful and my car was ready before the promised time. :) read more

Called for oil change -quoted me one price then another when I got There . waiting for my car they did the typical dealer over sell !!!!! You need front brakes -right away and this and that . So i should have taken to my auto mechanic guy -my mistake ! So I did take my care into my auto mechanic and he checked the brakes -of course he said I didn't new brakes . He also did my transmission oil change for half the cost of the DCH Honda dealer . This place is a rip off !!!! Save yourself money and call around read more

We went to Andrew not even expecting to buy a car, just to get a price we could get on a trade in and he was absolutely AMAZING!! He wasn't pressuring or anything, instead he made the experience very calm and relaxing. He was beyond patient with us, 3 ladies, and didn't make us feel the slightest bit like we didn't belong! He was intelligent and sold me on my brand new car! Go to Andrew!! read more

Upfront fees should always be well upfront never a fan of hidden fees, and surprises after the fact, very poor quality control, of course my fault for trusting the online process and not being more proactive on checking the vehicle. Overall poor online shopping experience and feel being fooled by the process. Please be more transparent and work on our customer experience. This was my sons 21st birthday gift he still loves it I wish I did also read more

DCH Honda of Temecula Service Center - Luckily I took a photo with my son in the car so I have Proof of poor quality control - Car Dealers Near Me - Temecula, California

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Never will trust this particular Honda dealer in Temecula they damaged my vehicle and denied it

The BEST dealership I have ever bought a car from! Thank you Evan for making everything so quick and easy! So happy with my car and the deal I got! read more