The BEST Remote buying a car experience!!! My smart Car got totaled, and I was looking for the same model and my husband found what appeared to be great listing at Top Notch. We reside in San Francisco and my hubby especially was not comfortable about making a purchase from afar. From the beginning conversations with Cruz.. to the continued support from Josh, every step of the way was greeted with compassion and a lot of helpfulness. I never felt pressured or uncomfortable, rather Supported and willing to work with us as we navigated the situation. We ended up hiring an independent inspector for peace of mind to have a look at the vehicle and go through a checklist of concerns. Through all of this, they were willing to work with us and support the possibility of getting the new Smart Car. They were patient and accommodating in this process. What was great too was being able to work together and share information regarding the outside inspector, whom in the end they also knew... Finally I was able to arrange the vehicle transport, through Sherpa, which was seamless and delivered the new Smarty right to our residence. It was a great experience and the Top Notch Team feels like a family business built on integrity and an honest desire to help folks find what they need. Feeling grateful and thank you Cruz and Josh for all that you did to make it happen in such a supported and understanding way. read more

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I advise everyone to stay away from these snakes. Currently taking them to court. Anyone who has purchased from them and never got their title, registration, or had mechanical issues after buying, open a DMV investigation online ASAP!!! You are entitled to get your money back plus interest owed if they didn't provide you with the tags within 60 days. it took me 9 months to get anything from them. Sold me a truck I bought in California only to find out it was registered in Arizona and it had major front end issues that I had to fix out of pocket. It may take months or even a year for the DMV investigations office to get back to you, but the more people that put in complaints, the faster they can take these scumbags out of business, along with their Arizona dealership that they use to fraud people. Feel free to email me at freddy.aces92@gmail.com if you have any questions. Also for anyone that wants to testify against them so that I can show the judge. read more

When we first walked in to Top Notch we were greeted by Naryssa who just lights the place up with genuine kindness . We found the truck on CARFAX and fell in love after the test drive. Josh, sales and finance wizard helped us every step of the way making the process (especially the financing) effortless. A lot of integrity, transparency and absolutely no BS which I very much appreciated!! Graham who is incredibly friendly and knowledgeable helped us with accessories including color matched bumpers and made sure everything was perfect!! Danny (mechanic) who is also incredibly knowledgeable and friendly gave us a lot of info about the F250 and took time out to answer all my questions. This is a great used auto dealer and we will be back to find a vehicle for my son. A big thank you to all at Top Notch!!!! read more

Top Notch Auto Locators - 2020 F250 6.7 Power Stroke - Car Dealers Near Me - Temecula, California

I'm on my 6th purchase with Top Notch this time we picked up a Tesla Model 3 and love the process more each time. Not sure how anyone could have a bad experience when all the employees do so much to earn your business. Get treated right and come to Top Notch! read more

Top Notch Auto Locators - Car Dealers Near Me - Temecula, California

Looked high and low for a jeep that meant my criteria. Found it online at Top Notch, so thankful I did. Mike was a very good salesperson - incredibly transparent, very clear and worked with me to meet my unique needs and timing. Everything they discussed with me was upfront, all issues were swiftly discussed and they operate with the highest integrity. Buying cars online requires a lot of trust. Mike puts his hands on every vehicle that comes through and his assessment was not only accurate, I would say I was even happier once I saw the vehicle in person. Even though they are nowhere near me, I will look their direction the next time I look to add or replace a vehicle. Thanks team. read more

Thank you Graham and Danny Best experience ever A few woops but thank you for all your help Top Notch is Top Notch in service Todd Oliver read more

Purchased a car about a year ago from them for my teenage son was told the car was checked out by them and was mechanically sound. I did a quick test drive and everything seemed good, it was a 7k car with 200k miles. But within a week after I purchasing the transmission started acting up starting shifting hard from 1st to 2nd. I reached out via email to the owner hoping they could do something to help me out but never got a response. I know these are "as is deals" but it didn't feel right, I decide to buy local to help out my local businesses but regret doing that. Not saying they did it maliciously but they did not respond and try to help someone who trusted them. read more

They do not inspect their vehicles thoroughly!!!! Purchased a month ago and we are forced to spend over 6k in repairs for not only a transmission but a coolant leak, as well as the emergency break cord was cut & an oil leak. We purchased a Genesis from them and it needed an oil change so since their mechanic was not in over the weekend we took the vehicle to Hyundai whom diagnosed & oil leak. 2 weeks later the car would go into drive but not move forward & since we weren't far away from our home & trusted mechanic shop whom has always done our maintenance and repairs on my previous BMW & husbands dodge charger. The shop did a full diagnostic & found that the emergency break cord was cut to unlock the wheels, he found extremely dirty and low transmission fluid after taking the transmission out of the car because there were no visible codes to detect what was wrong so we needed a full diagnostic. Tried to work with Josh but he initially brushed my husband off & quoted him a higher price based on what our mechanic found until I wrote my initial review (which I deleted in good faith since we were out of town & couldn't get the car to him) only to find out they wouldn't take the car back because the transmission has been removed which is the only way we could get a full unbiased diagnostic which means we'd had to pay our mechanic for the labor and coolant leak he fixed we decided to not return it back to them because we cannot trust them. We haven't even made a payment on this car yet and we're forced to pay for the repairs and rental car while we wait for the parts and repairs by our mechanic shop. I'm extremely disappointed and disheartened as we really thought they would do their due diligence as a dealership with a mechanic & inspect their cars thoroughly. Should've known something wasn't right since they sold us a car that needed an oil change which is an extremely simple job. Do not buy a vehicle from them without your own mechanic. Should've followed my gut when my husband opened the hood in front of their sales person and I saw smoke coming from a part of the engine but Cruz our sales person brushed off as the car having not being started after a while & Josh stating it wasn't a big deal per his mechanic. They are shady and dishonest. read more

Absolutely great experience. Came from Apple Valley to purchase an F250. Met with Josh on a Saturday and went over numbers and paperwork went smoothly. Absolutely no push whatsoever. On way home check engine light came on. Without hesitation was told to bring back so they could repair. Felt confident and well taken care of thrones whole time was there. Completely recommend for anyone looking for a great used car from a great dealership!! read more

Josh at top-notch took excellent care of me and got me in my dream vehicle. The process was smooth and quick and I appreciate top-notch and their help not just for me but my family throughout the years with cars. The staff is also amazing. I highly recommend them. read more

I could not be more appreciative of this dealership! I came across them on accident and I am glad I did. not only did I find the perfect vehicle. The customer service was exceptional. The inventory was terrific and they gave me more than I expected for my trade. My older Escalade found a new owner. I was able to get a newer Escalade and I love it. Thank you so very much top-notch auto. read more

Top Notch Auto Locators - Loved her, but time to upgrade - Car Dealers Near Me - Temecula, California

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I have purchased 2 cars from Top Notch in the last year and I am very happy with how they handled me. There was no pressure to buy. I even meant the owner. Josh the manager along with Mike the salesman were knowledgeable. I am thinking about buying a jeep to pull behind my motorhome soon and I saw they had several in stock. I will hopefully use them again as they were very competitive. read more

I found out about Top Notch after visiting other dealerships in Temecula, unfortunately I was not approved for financing at other dealerships I went to. All the lenders denied me due to my low credit score & lack of established credit history.. I only went to Top Notch because it was on my way home & I thought I would give it one last try before giving up & buying a car private party.. to my surprise I got approved on a car & when they asked me "What kind of payment can you comfortably afford"? I told them I can afford $500-$600, they got me a $400 monthly car payment which is unheard of unless you have excellent credit. The owner of the dealership came up to me & introduced himself & he also took my car to the gas station & filled it with gas personally! read more

I have never had a pleasant experience, purchasing a vehicle ... until now. Everyone at Top-Notch Auto is very professional and I would recommend purchasing your next pre-owned vehicle here! read more

Take this as a warning. Do not buy cars from this place. they will gaslight u about not hearing noises from the car and then call you nitpicky for wanting to get the car inspected. They wanted to dodge the inspection after we had agreed upon getting the car inspected at Lexus. made me drive out 45 min to just to string me along for another 2 hours. I wanted to give them the benefit of the doubt but I wouldn't trust this place after this. very shady. read more

Yesterday I picked up my check for a car I consigned for sale by Top Notch Auto. This was my 3rd time consigning a car with them and I have always been pleased with the service and attention to detail they provide. I appreciate the service and if you're thinking about consigning your car for sale to avoid the hassles of selling personally, or to provide would be buyers financing options you can't, give Graham and his team a try. read more

Since that process was so easy I decided to come back when I was ready to trade in my car for a bigger family vehicle. I still had Josh's number from selling the truck, I shot him a text asking if he had any vehicles that seat 7/8 people, within my price range and he sent me the perfect one! I went down there, took it for a test drive, and bought my 2011 Chevy suburban super easy! I highly recommend this place and Josh specifically! Thank you guys! I know I'll be back! read more

Top Notch Auto Locators - Car Dealers Near Me - Temecula, California

We came here after an unpleasant experience at another dealer earlier in the day. What a difference!! We were greeted warmly as soon as we walked in the door. I had reached out to Mike prior about a particular car I had seen online. The car was immediately brought to the front for a test drive. The other dealer wouldn't even allow us to test drive without running our credit. Mike was great with getting all the paperwork in order and explaining every detail. We drove home with a wonderful car. We highly recommend Top Notch Auto!! read more

These people ARE Top-Notch - honest and forthcoming - helps renew my faith in car dealers. They held a car for me as I drove almost 300 miles to look and maybe buy. After test driving etc. I knew I had found my next vehicle, the car not only ran great but it was spotless and the price was fine. After visiting several new and used car dealerships and looking exhaustingly on-line they were like a breath of fresh air in comparison. The only problem I experienced was trying to understand and use all the new features on this car - new things are hard for this 78 year old but I'll get it!! I delt with Mike and Graham - their professionalism and knowledge was again - Top Notch. Thank you both and thanks for the extra-at-no-charge cabinet. Chuck D Ps The trip home was a real pleasure! read more

Mike was very helpful and friendly. Good communication. No B.S. fees or surprises. Would recommend this company. Also, paperwork took less than 20 minutes! read more

Josh helped us out and made the process of trading in super easy. Would recommend to anyone in the area looking for a used car.

Great experience, Mike was super professional and gave great feedback from start to finished. Answered all my questions and inspired confidence and trust in him and his company. These guy have been here for a while and have a great practice, I'm looking forward to staying in touch and bringing friends and family here! Thanks again read more

I bought a car from Top Notch this past July. 10K for a little Mini. I was assured that the check engine light that suddenly popped up right as I was about to sign papers meant nothing- just a glitch or minor electrical issue. Nope. I've spent over 2K on the engine and transmission. Don't trust them. Go anywhere else to buy a used car. read more

These guys who actually work at the dealership continue to lie. The owner Graham was not there one time in the 4 times we went back in the first 3 months of purchasing the vehicle. Graham was told lies about warning lights being taken care of when documents show otherwise. read more

Response to owner's inquiry: we were in on Jan 23rd to take the white 350z for an inspection where it was determined to be in need of thousands of dollars of repairs to be deemed roadworthy. This vehicle has been for sale with you for over 6 months now and was leaking so much oil the inspector couldn't even tell where the leaks are coming from without performing a more detailed inspection. We were able to locate the same year, model & mileage vehicle from a private party for thousands less & in far better condition. I had no desire to interfere with your sale of this vehicle so I did not include it in the initial review. I also have no desire to argue with your sales dept regarding the condition of a vehicle when the evidence is clear and unbiased. The age of a vehicle has very little to do with condition when it has been properly maintained & kept with care. This one has not. Many older vehicles were built far better than ones produced today and were not considered throwaways. I'm also not disclosing the details of the repairs needed because I have a feeling your business may do something to cover up the problems instead of take care of them properly due to the slim margin you'd net especially after the multiple price drops you've since made on this one, which would be really unfair to someone who wouldn't know any better and potentially dangerous for them as well. If you shop here I highly recommend arranging a pre-purchase inspection from an independent shop in their area. Less than a hundred bucks could save you from a major headache & potential financial loss. You'll be informed and can discuss any concerns you may have before proceeding. Top Notch for us was more like bottom rung on the potential vehicle we were looking at. I completely understand the goal of this business is to sell vehicles, turn a profit, and not be transparent in order to do so. The salesmen are responsive and straightforward but I would not believe anything that is stated regarding condition or concerns without possessing either the mechanical knowledge to confirm firsthand or have someone who can. read more

There aren't enough good things I could say about this place. Everybody is so helpful! Not to mention they find you exactly what you are looking for and provide you with something RELIABLE. Josh and Graham have gone above and beyond for us and we are so thankful! If you need anything, those are you guys! read more

Hello everybody, I am leaving a honest review for everbody so they don't get taken advantage of by this dealership. WARNING DO NOT BUY! They sell lemon cars. We spent over $13K on a used Mini Cooper and my wife's car is in the shop as I am writing this review. We just had the transmission replaced. The engine light is on and the engine is misfiring a piston. Dont get snake oiled by these kind, loving, warm hearted, smiling people. Take your business elsewhere. It's easier to go to another dealership to get a real drivable car than to litigate in court. Feel free to message me for proof and validation. Thanks read more

Thank you Graham at Top Notch for always taking care of my needs! Long time customer here and will continue doing business with you. Highly recommended. read more

This place is total awesome they were amazing and able to help us get what we needed the customer service was great and the car was in great condition thanks guys read more

Just purchased a 2015 Silverado 1500 from Mike at Top Notch Auto! Great customer service from everyone in the office! I would recommend this dealer to anyone! Thank you so much!! read more

Top Notch Auto Locators - Car Dealers Near Me - Temecula, California

DO NO BUY HERE!!! I call about a car before driving to Temecula from Sacramento!  In the internet, they have perfect car! I call and ask about car, and the man on the phone say it ok and good. When I go see car, it NO GOOD AT ALL!   1. Engine rattle bad! 2. Inside car have much noise and sound when drive and door shake too. 3. Color on driver door no match car, but this no talk about or see on internet picture. 4. Carfax on phone call was said "good",  but no the case when I look at it myself (many accidents on report) 4. Then they try to sell me warranty plan This place scum and liers! GO BUY ELSEWERE! read more

This place is an absolute JOKE! Do not go here. I WOULDNT recommend top notch auto to anyone!

This is my second purchase from Top Notch, it's been seamless. We will be back again. The professionalism here has made us life-long customers here. Josh is the best! Ask for him. We have sons, they will need cars soon. I look at the inventory often to find the best deals! read more

If you want the short story...ask for Mike if you're looking to find a new (used) car. He's the absolute best! If you're looking for a long story...get ready to read. I was looking to trade in my '02 Toyota Camry due to high mileage and the v6 engine (gas guzzler), to find a newer car with less mileage, 4cyl engine, clean, etc. etc. After numerous attempts at different dealerships/ mom & pop shops, I came across TNA on car gurus. They were selling a '12 Toyota Corolla (I've grown up in a Toyota family, so that was a must) for a decent price that had what I was looking for. I was able to get some money for the '02 car put towards my '12. I ended up heading over to see the car on a Sunday afternoon& Mike was closing shop. (Sunday afternoons they close earlier). He was totally fine with me coming in at closing time and ended up showing me the car, answering questions, letting me test drive, and completing paperwork. The number one thing I love about this place is the work they put in! Mike was just overall fantastic to work with and assured me that TNA was known for the amount of time and energy they put into the cars they receive. They make sure that every car is mechanically up to date, clean, and ready to roll...which to me, is huge. I felt confident that I knew what I was buying, and felt safe with it as well. I do not get that vibe at other dealerships or shops. At other places, they just want to make money. TNA truly holds value to their name. Another thing I loved was that Mike was NOT pushy at all. He's obviously a great salesman, but not the annoying guy who won't let you leave without earning their commission. I truly did not feel pressured one bit, and honestly felt he listened to my situation and helped me figure out the best plan/car for ME. He was amazing with figuring out financing options (I'm a very poor college student), insurance paperwork, and everything in between. Because of Mike & TNA, I now have a newer car that I feel safe with...and that I can afford myself, which is a big relief while finishing school. I HIGHLY recommend this place. They really take care of you like no other car place that I've been to before. read more

TOP NOTCH IS NOT IS NOT TOP NOTCH. I TRUSTED THEM AND THEY FAILED TOP NOTCH IS NOT IS NOT TOP NOTCH. I TRUSTED THEM AND THEY FAILED My car i bought with no haggling. I trusted them. But after one week I took car in to Mercedes to replace filters and a slew of things were leaking and cost me $3,800. Then one week later the shifter didn't work. That ended up costing me another $3,000 to replace that shifter. All the while the owner never offered help with any of these things on this lemon. Really pissed me off!!! So my words to anyone buying at this place is to stay clear. They will not stand behind their cars and leave you sitting in the wind. THEY SUCK AND DONT CARE ABOUT ANYTHING BUT THEIR PROFIT. S T A Y. C L E A R Also:: when I drove off the lot the gas gauge did not work. What a surprise coupled with all the other things wrong with this car.. shifter. $3,000. Leaks on most major parts in car. $3,800. So this 2011 car cost me $12,000 plus. $3,800 plus $3,000. $18,800 for a 2011 e350 with 117k miles. WOW WOW WOW. AVOID THIS PLACE... they stood behind NOTHING. NO MONEY HELP AT ALL ON ANYTHING AND NOT EVEN AN APOLOGY... AVOID AVOID AVOID read more

We recently got my original SLK back from our daughter. She is not as good of a caretaker as I had hoped. The car was filthy, had scratches and was in unloved condition. Graham took his time checking "my baby" over. I bought this car new in 2008 - as my -lust car. The car you get after all the kids are gone and you no longer need a suburban! Lol! Swore I'd never let another kid drive me! Anyway - this is a beautiful car! With over 100,000 miles - Graham has worked miracles restoring it to beautiful condition!!! read more

My family and I had a great experience working with the team at Top Notch! They were communicative, responsive, and extremely helpful during the purchase process. Their mechanics were also diligent in their work! Highly recommend! read more

We loved working with Mike to get us into an Escalade! He was upfront and honest while also extremely responsive. I never felt out of place or like I was being talked down to for being a woman carting two toddlers into their office to ask questions. They really are a great local company and their pricing is fair. The whole process with Top Notch was smooth and we will definitely keep them in mind when we need another vehicle. read more

Wasn't able to get a deal we can agree on for my Nissan leaf 2015 trade in I understand it's a bussiness and they need to make a profit and pay there employees but the staff here is friendly and the cars they got depending on what you want are affordable , nice cars depending on your budget the sales guy is laid back and straight to the point read more

What can I say about Top Notch Auto... well I will definitely buy from them again! And I highly recommend this dealer to anyone in my family and friends. To start, we walked away with a beautiful SUV - in great condition. Being a large family, we were in need of something that can carry us comfortably and reliably. And... almost 5 months later and we have no concerns. Thus far, I've only put oil change money into this truck. That's not to say there wasn't any issues with the SUV, but nothing that Top Notch didn't take care of and agreed to take care of before we left the dealer. They ordered parts and did the work all at the same location. We were treated very nice by all the staff. I had the pleasure of dealing with Josh, Mike, and even the mechanic. These guys were courteous and friendly from beginning to end. They have a real no pressure sales floor, and their financial process is easy and quick to get approval. The selection is very good - from commuter cars to luxury, from small to large 4x4s. All in all I would definitely recommend Top Notch Auto for your used car, first car, back up car, or even leisure car purchase. The drive out to Temecula from OC was worth it for us! read more

Top Notch Auto Locators - Top Notch quality is right! I loved driving off the lot! - Car Dealers Near Me - Temecula, California

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