After coming a long distance I can say my experience was a positive one. The car was just as nice as on the website. I was able to test drive the car and take care of the paperwork in a timely fashion. Sheila was very professional and kind. read more

I was ready to buy the car but because of their customer service I literally took my money somewhere else. I do not recommend this place. They made me feel like my business wasnt important to them which is fine maybe but therefore I will take my business elsewhere. If you can avoid this place please do. read more

Had a great experience financing a used SUV. Shiela and AJ were so kind and caring with me. Everyone communicated clearly and efficiently in getting the vehicle to me, even the owner offered some great options that fit my needs. Small dealerships are always so humble and kind. read more

My Wife and I procured a Lexus 450H and had a very pleasant experience from vehicle test derive to procurement which took a week as i wanted to shop for the best rates. AJ and the team were kind and patient and helped procure the vehicle. I appreciate their kindness and patience. For us it was big a purchase and they understood and were empathetic. I have had the vehicle for 1 year and has been splendid. I apologize to the Ariana team for a late review. read more

Ariana Motors - Car Buyers Near Me - Temecula, California

Do not make an appointment if interested in a car just show up. Made an appointment after viewing a car for weeks and they raised the price by 2 thousand dollars. Terrible business tactic. Car went from 13399 to 14995 after setting me appointment. Attached is proof. I even called in to verify that the price was 13399 and they said yes. Hour later it's listed 14995. No excuses these people are desperate. If you wanna buy a car you seen online screenshot it and just go there, do not make an appointment or you will be screwed. read more

Purchased a Prius and the whole experience was so easy. Sheila was a dream to work with. She answered all of my questions and was so patient. Prices were fair and selection was AMAZING!!! Highly recommend! read more

Ariana Motors - Car Buyers Near Me - Temecula, California

Scam artists. Sold me a car, without asking said "the battery is new". Should have known that was the red flag. 2 weeks after purchasing the car, the battery has to be replaced. Do not trust a word they say. read more

Dishonest people! They sold me a horrible car with an inaccurate carfax! I purchased a warranty that was even worse than the car. 3 days after getting the car the engine light came on. I took it to a reputable mechanic. The warranty that I had purchased from them, covered less than 1/2 of the price of repairs. I had to pay $3k out of pocket after spending $3100 on a warranty that was useless. Elite Warranty is a terrible company and should be ashamed of themselves. They gave the repair shop a hard time and blocked my number for using the word "damn". I tried calling Ariana Motors to cancel my warranty and they wouldn't return my calls. After spending over $18k CASH, Sheila from Ariana Motors had the audacity to call me and tell me that she needs my credit card information because she "undercharged" me for the registration. I said that they will not get another dime out of me and I want to cancel the warranty. She blocked me. I texted and left voicemails with no avail. I went there in person and conveniently they are closed every time. Horrible, dishonest and disgusting service!!! read more

I purchased a 2020 Toyota Prius from AJ at Ariana Motors, and I couldn't be more pleased with the experience. AJ was extremely knowledgeable, not just about vehicles in general, but especially about the specs of the Prius. I bought the car with 34k miles, and now, just a few months later, it's at 44k -- I drive a lot! My overall experience with Ariana Motors and working with AJ has been incredible. If you decide to visit Ariana Motors, make sure to ask for AJ! read more

We have now bought 2 cars from them. They don't do any inspections on the vehicle before they sell it to you. They rely on the previous car fax . We just now had to put 1900 into the car we bought six months ago. The people are nice. But be careful read more

I went back in May to see a car and I absolutely fell in love with it, test drove it and everything! Sadly I couldn't buy it because of my finances, but to who ever bought that White Honda Civic, you're a lucky person! :) Also customer service was top notch! Very attentive workers! read more

We just want to pay the price advertised by the dealer. At Ariana's you will be up charged for service that was never done. They had a good priced ford Fusion, priced competitively and we called ahead of time to sure the price advertised was the actual price we would pay. Got there and saw the car and decided to buy it. Start getting into the numbers and find out there's 900$ charge for stain guard and paint protection. Nope don't want it, "too bad it's been applied"... Don't mind the 4 large marks on the roof, "it's used" they said. Sure is but if I paid 900$ to have a car detailed my detailer gets those out. The dealer agrees that they can get them out "no problem just give us 600$ and we can get them out" and the cars yours. Well, that's $600 over the price advertised and they "paid" $900 to have it made ready to sell and the work (sadly) was never done. So, they say they do things to cars but they don't, the price is negotiable but they say online in their ads they don't negotiate, they got frustrated and had ridiculous responses to questions, like "you don't want to pay taxes!" No, I'm cool w taxes (not really but it is what it is), they said " we paid the registration" no they didn't, the previous owner did. Cmon Ariana be better and do what you say... I included a pic of the run marks on the roof, this is after a 900 detail job. read more

Ariana Motors - Car Buyers Near Me - Temecula, California

LEMON 3 series Buyer beware!!!!! Ultimately I was sold lemon May of 2020. I purchased the vehicle May 26, 2020, by June 15th it was in the shop @ my local BMW dealership. The issue I experienced with my vehicle was (drivetrain malfunction) .The vehicle goes into limp mode. This happened to me multiple times at a high rate of speed on the highway. I was stranded on the side of the highway multiple times due to this issue . Not to mention with my toddler in the vehicle, with temperatures reaching 117 degree weather in Palms Springs. By the grace of God, I was able to get out of the fast lane and maneuver to the side of the road without being hit from behind. What an awful experience, not to mention the customer service was highly lacking. I initially called about the vehicle and completed the application online, I was told things were good to go. Later I called to confirm an appointment to come in, I was told someone was at the dealership looking at the vehicle. I was told the person was paying for the vehicle fully in cash , and they would take the other individuals offer over mine because of this. Then shortly there after, that individual wanting to pay fully in cash changed their mind. I still give these guys a chance , because I was in love with this vehicle and end up getting screwed over. Not only did Ariana Motors put myself at risk and my toddler, but others on the road. Again, buyer beware!!! I got rid of this car, and purchased a certified used BMW. read more

Ariana Motors - Car Buyers Near Me - Temecula, California

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Purchased a jeep liberty here. it started to overheat on the way home. Ahmad said that he had had no issues with the car. week 1 took it to a mechanic and added coolant and water - week 2 added radiator leak product. it still tried to overheat. week 3 would not start, so had it towed into the mechanic and had starter replaced. by week 7 mechanic said the engine head gasket is cracked and engine needs to be replaced. called ahmad, the salesman, and he said he would see what he could do. then, crickets. allegedly this car had been checked out thoroughly by a mechanic before we purchased it, and we trusted that ahmad, the salesman, was not scamming us. lesson learned. read more

Great place to buy your next car! This brother and sister owners Provide good hospitality to you As you come to select your car! Very sociable & I highly recommend them To help you get your next car!! read more

Had a wonderful experience here. We had the pleasure of working with AJ who was very professional and thorough. What I enjoyed the most about this establishment was that he was genuine, friendly, and not pushy at all. He let you see all the cars they had available and were very communicative and honest about each car. He was also very knowledgeable about everything he had in stock. Having come from previous bigger dealerships and feeling very much pushed by the salesmen, coming here was a breath of fresh air. I would recommend this place in a heartbeat to anyone wanting to purchase a car. A friendly and genuine place that will leave you with a smile on your face. Thanks for everything!! read more

Ariana Motors - Car Buyers Near Me - Temecula, California

Called to see if they had a certain car still available and the guy who answered seemed to be mad I called. Place seems very unprofessional and several people say a lot of their cars are not fully inspected when they sell . Imagine leaving with a car all happy then couple days later the car starts acting funny.Wouldn't recommend anyone to purchase here read more

BUYERS BE WARNED. I saw their listing online on Facebook and messaged them about the car. I specifically asked if there was any accident on the car. The person replied back said it was clean title and to call the dealer. I called the next day and asked about the car. The person did disclosed about the car being in an accident. I asked if the damage was noticeable. The person told me when they first bought it, he noticed the was in small rear accident then changed his words and said that he couldn't even tell. I told the person I was driving from San Diego and don't want to waste my time. The person then reassured it was not noticeable and he couldn't even tell it had been in any accidents. When I came up, I definitely noticed the car was been hit. The trunk was misaligned and slanted to one side. Further inspection, I opened the passenger door and it was also misaligned. My friend who came with also said you could hear the door sounding weird when I closed it. The door felt it was going to fall off closing and opening it. While examining the door, I also noticed the passenger front fender wasn't bolted in correctly. I saw a screw that had no holes to go in and was not securing the fender. This car was probably been in a big accident and wasn't disclosed to the dmv. I am pretty sure they bought a major damage car and fixed it to the bare minimum to maximize profit. I am very good at noticing these small details. I check every body panels. Buyers be warned!!! Not many ppl will pay attention to these details. These guys live up to shady used car salesman stereotype. These cars have not been fixed properly. Buy at your own risk and have it inspected by your own mechanic. Please also run your own car fax. Edit: I guess this owner threaten customers for their reviews. Please be warned of this rude owner. This business is bad and shady. Shows what kind of people you're dealing with. read more

Ariana Motors - Owner threats for review. - Car Buyers Near Me - Temecula, California

One of the very best car-buying experiences that I have ever had!! Sheila was fantastic, patient, friendly, down payment and a great sense of humor....helped me even to drive me to the bank to get cash, since I didn't bring my checkbook, for the down-payment. I had made a loan application at my own bank, SDCCU - but Sheila got me the best deal at another credit union and saved me a bundle!! So if you're looking for a new or good used car, and you don't try Ariana Motors, you only have yourself to blame!! read more

Came in to look at a 2017 Chevy volt and shiela helped us out. She was really professional and very polite. We ended up purchasing the car and in and out with in an hour. Great place and staff and I recommend this place. read more

This is a great place to buy a used car. First rate from start to finish. I had been looking for a used car specifically through a private party as most used cars from dealers were overpriced. I found Ariana Motors through an ad online and called to inquire about the listing. After speaking with them to confirm availability and accuracy of the ad I stopped by to test drive the vehicle. They provided a vehicle history report with supporting documentation. AJ was honest, fair and efficient in all stages of process. Plus I got a great deal!! I will definitely use Ariana Motors to buy my next car. read more

Quick and easy service! AJ was very helpful and professional in assisting me in my car purchase. This dealer has a pretty good selection of cars. After bad experiences with the bigger car dealerships, Ariana Motors was a breath of fresh air. Would highly recommend read more

I bought my first car at Ariana Motors, a white Mercedes Benz CLA. It was evident that they specialize in high quality cars such as Mercedes, Audi, and BMW because they were cleaner and in better condition compared to other used car dealerships. AJ and his staff provided excellent customer service and made the buying process easy and safe due to the Covid pandemic. If you are a serious buyer looking for a fair deal and a high quality used car, I would recommend Ariana Motors. You won't find a better used car dealer than Ariana Motors. ***Great Buying Experience*** read more

These guys helped me get the perfect car for my mom. Super easy process, good staff and good price on the vehicle !! I highly recommend buying from them read more

Unscrupulous and dishonest. Avoid! Found a truck on Autotrader that looked like a great deal. Called up Ariana motors and asked about title/accidents since they do not provide a vehicle history other than "Clean title". Was told the vehicle had not been in any accidents. My husband calls later that day to ask more questions and for more pictures (since there was only one in the listing). Asks specifically about accidents/damage, told there were none. My husband then explains we live about 95 miles away and are thinking of driving to see it in the morning... Husband gets off the phone, looks at the emailed pictures (which look great), and we decide to check the vin (pay for a report ourselves). Surprise surprise! There is "significant frame damage" reported on the title. Call the dealer back and was told "the damage is from salt, it hasn't been in an accident". So... they technically did not blatantly LIE to us, but that's definitely some shady crap especially since we both (independently of each other with no way of the salesperson knowing we were connected) asked about damage and was told the vehicle was good. They were willing to be completely shady and dishonest and let us spend 180 miles roundtrip/several hours to come see a vehicle that was being misrepresented. Moral of the story: Stay away. If you can't help yourself, at LEAST buy your own report on their vehicles (THERE IS A REASON THEY ARE NOT PROVIDING YOU THAT INFORMATION THEMSELVES). read more

It had been about 9 years since I purchased a car. I wasn't looking forward to dealing with a dealership. The car I was interested in was ready for a test drive as soon as I requested it. The staff was very relaxed and there was absolutely no pressure. I was allowed to test drive the car as long as I wanted. After we got back, AJ and I just chatted about German cars in general. At no point was he trying to hard sell me or make me feel uncomfortable. We only spoke about business when I decided I wanted to purchase the car. The staff as a whole was friendly and didn't mind sorting out paperwork during their lunch hour. They made the trip from Tucson, AZ to Temecula totally worth it. read more

Ariana Motors - BMW 2014 328d - Car Buyers Near Me - Temecula, California

Nothing but bad experiences. Most of the 5 star reviews here look canned and fake. I bought a 2017 focus ST here and had NOTHING but problems. I was in and out in 30 minutes, and somehow, they secured a loan, with barely any of my info. Cool, right? I rock on, in my new focus. She was beat up, rough around the edges, but mine. 2nd day i own it's, i come out to a flat tire. Okay, it happens. I put air in, go to America's tires. It happens. They come back, shock on their face. They tell me 3 of the rims are so bent that they don't know how i was driving and having traction. They suggest a tow home. I contact the seller, best they can do is to pay half for price of new rims, and tires. Half. Mind you, they say they do a thorough mechanical check out before selling. Obviously, a lie. My car was also missing many interior pieces, that the seller somehow never got the "right" part in to give me. I was promised multiple pieces had been ordered, and got multiple attempts, but were the wrong piece. This was an awful experience overall. Being only my second newer car i purchased, i will no longer be even considering buying a vehicle from small shady private places such as this. Bottom line, i was sold a vehicle with blatant safety issues and was told by America tires that i was lucky to not have a blow out on the freeway. I have filed a complaint with the better business bureau for selling or an unsafe vehicle. read more

Words are inadequate to tell you of my experience with Shella, but I will try. Shella was more than personable, honest, kind, thorough and I enjoyed our time together when we met in person. Before we met, our email communication was totally clear, accurate and timely. Without hesitation she sent me all information I requested and answered my questions clearly and accurately. Needless to say Ariana Motors has my highest recommendation and a five star review. Connie B read more

Ariana Motors sold me an amazing car with a great price. Aj was very professional and honest about the conditions of the car I bought. He told me about its history and disclosed everything I need to know about it. It was an easy, friendly and great car buying experience. Aj also helped me with the financing and the complete buying process from A to Z. It was great. Am very happy and I will recommend Ariana motors to all my family and friends. Great Dealership. read more

Henry is our go to person when it comes to buying a vehicle, purchased another vehicle from him at this branch. We have trusted him for years... and for Ariana Motors please keep making your clients happy on their vehicle purchase..."Thank you" read more

Went to check out a car here. AJ was very courteous and no pressure. Lots of nice cars on the lot. Unfortunately, I was not able to get the full experience of purchasing a car here simply because they didn't quite have what I was looking for - no fault of theirs, I just had specific preferences and they didn't have in inventory at the time. read more

This was my 6th vehicle purchase, but by far the easiest and smoothest process. I came looking for a Trade-In and AJ got me the car (2017 Chevy Volt) I wanted at the perfect price. I never felt pressured or like I was being misled. He helped me throughout the process with all the paperwork and was very professional. I wrote this review a few months after the purchase. The car runs great and had no surprise issues. Thanks AJ! read more

The gentlemen that assisted us, was not very helpful. Yes, we came without an appointment, as we searched the car we were looking for it didn't mention weekends were for appointment only. As we were looking at the vehicle, his assistant was nice enough to pull it out so we could look inside. Another customer pulled up to look at the vehicle as we were looking at the interior and said they would come back to look at it if it wasn't being sold and he offered for them to take a look now as we were in the vehicle. He was judgmental and that was terribly rude, and not helpful at all. He never asked if we had questions, as if we were a waste of time. We asked to test drive the vehicle and he quipped back no, we need to run a pre-approval. Obviously if we went to look at a specific vehicle we were prepared to pay that price, I'm not running my credit to test drive a vehicle. Absolutely would recommend going elsewhere. We went straight to the Tesla dealership and purchase brand new, happily giving them my business instead of this place. read more

What a relief finding this place. They are incredibly kind and honest. No hidden fees or fishy selling tactics like what we experienced at DCH and other dealerships in this area. They seem like genuinely good people who just want to sell you a good price for a quality car. I will recommend anyone looking to buy a car to go here. Thank you! read more

I wanted to buy a used vehicle for my sister, since I didn't want to spend a lot on new one. I searched these guys and they were local so I made an appointment to see some of their vehicles. AJ was very helpful throughout the whole process and the loan. We got a free car wash and oil change as well. My sister is very happy with her Honda. I will always recommend your dealership. read more

We just bought a 2016 Lexus ES350 from Arianas and honestly its was probably the easiest car buying experience we have ever had. My husband called ahead to inquire on the car and Elena went over the car details and she told us they welcome taking any vehicles to get an inspection before purchase. When we went in there was some minor scratches that AJ went over everything with us. Even some minor scratch on the very bottom, that really isn't visible unless you get on the floor, and he printed a fresh carfax for us in the office, and told us he buys from Lexus direct, which was a previous lease. We didn't feel pressured, well really a Lexus can sell itself, especially with low miles, and the price we wanted almost to the penny. There was only a quart of gas, so he was nice enough to give us a gas card. We appreciate the service, and when I'm ready for another car, I will go here first. We had a few terrible experiences in the last couple weeks at other temecula and riverside dealerships, all the sales bs was getting discouraging. So the fact that all the paperwork was done in about 30-40 mins was nice, thx AJ! read more

I had inquired about a car on their site and left my cell phone number for a call back. They returned my call and my phone cut off, bad signal. I tried returning the call, but was sent to voicemail. I then received a voicemail from one of their associates saying I was rude and that I had bad manners. If this is how you guys do business, I'll gladly take my business elsewhere. read more

I am utterly disgusted with this place and the customer service. I walked in there today with the intent to buy obviously. I have been looking at a car on their website for a while and finally was ready to go test drive it and see it physically. Upon arrival, I wasn't greeted and that's fine. The main problem was when I asked about the car I wanted and was treated as if I couldn't afford it based on how I looked, and not to pull the race card, but a young black male. The lady wasn't as rude, I'm guessing her name was Sheila or so I overheard. The guy on the other hand as I'm looking and asking about the car abruptly says "tell him the out the door price" without even greeting me or acknowledging me. After that I ask if I can test drive and even turn on the car...Where they give me some useless run around an lag and then finally ask me "Where do you live" after answering this guy (buff guy burn on his right arm) Complete incomparable disrespect looks me up and down and says "well you can turn it on?" Like how do I buy a car solely from turning it on are you insane? You imbecile. After that I said well can I test drive it? And he I kid you not looks me up and down and says well I mean "we want to make sure you're a serious buyer" well, I was and I was eager and in love with that car. But this establishment profiles, are rude, and damn right just disgusting. Think thrice before going here. I came back to drop an edit the guys name was Aly or better yet he was the manager. Nice read more

What can I say! Was just the best experience I have ever had buying a car. This is now my families go to place when buying a quality used car. No pressure, just a calm and pleasant buying experience. Have a question, they have an answer or will look it up to ensure right info is given. The best part NO HIDDEN FEES OR COST. Didn't pressure on the anti theft system. They asked, I said no and we moved on. I have been looking all week and although I was a little skeptical at first because it wasn't one of those big name dealers, I am so happy I took the chance. Anyone looking to buy a car...if they have what you want you will enjoy every step of the purchase process. Instead of leaving stressed out you leave with a smile and still having the energy to do some shopping. Why their cars are well priced not breaking he bank! Thanks Ariana Motors! Purchased 2016 VW Tiguan SE read more

do not buy here. i purchased a 2016 ford edge with under 70k miles on it april of 2022 for 25k. took a road trip after a week and car broke down with myself and kids we were stuck for days had to have car towed the rest of the way way and ultimately need a 3k fixed that the warranty company covered still resulting in me not having car for a month. the owner offered me 300 and to sign a contract to basically not call him anymore about car which i declined. i got the car back and still ran shakey. i have recorded calls from owner admitting he has 100k dollar lamborghini that check engine light came on already and needs engine however he still posted the car for sell leading me to feel that the cars are disconnected from battery to rid the check engine light becuase mine came on immediately as i got on the road. however within 6 months the entire engine is blown while car hasnt even been driven 3k miles and wouldnt of required a oil change this soon and claim was denied by warranty to cover due to maintenance of vehicle because there is sludge built up in the engine now im required to pay 8k out of pocket to fix an engine on a care ive had 7 months driven less than 3k miles and that had less than 70k miles on it. all they care about is your money all the bbb complaints are the same they sell vehicles that are rigged to not luminate the check engine light. then they will refer you to justin who looks for ways to place blame on you or the service department that did any previous work. i have many recordings of the owner they try and have you give positive reviews before u leave the lot but wait because record of lots of reviews have the same results with the bad engines they have. beware!!!!!!! read more