I don't normally write reviews, but my experience with CarMax was so exceptional that I felt it…read moredeserved recognition. From start to finish, every person I worked with was absolutely amazing. My salesperson, James, was knowledgeable, patient, and genuinely focused on helping me find the right vehicle for my needs and budget. I never felt pressured only supported. The finance representative who completed my paperwork was incredible. I wish I could remember her name because her customer service was truly outstanding. She made the entire process easy, comfortable, and stress-free. What impressed me most was the service department. During my purchase, the associate I believe her name is Sara identified an issue with the vehicle that I hadn't even noticed. Instead of ignoring it, she immediately stepped in, arranged a loaner vehicle for me, and made sure everything was taken care of while my car was being repaired. I've purchased vehicles from several dealerships over the years, and I can honestly say I've never experienced this level of customer care. The team at CarMax treated me like a person, not a sale. Their honesty, professionalism, and commitment to doing what's right for the customer truly set them apart.

Never dealing with this dealership again. Was sold two…read morefaulty diesel trucks and had to return them. Then, one of those trucks is now reporting on my credit negatively and I have to wait til next month to see what update it'll show before I have to dispute it. Then my deposit, was issued in person at the office, I deposited same day and two days later it bounced. And the money was taken out of my account. I go to their location in person to find out what the heck happened and they say because it wasn't signed properly despite the bank having said it was signed properly based on how the check was written. Then they say they're going to call me to update me on reissuing me a check and no one calls me. I had to call today to find out what is happening. They say they got an email response from their home office that they reissued the check yet again the same way and sent it out today, but now I gotta wait another 4 days just to receive the check!!! This is ridiculous!!!! I paid cash in person and shouldn't have to wait! And worst part is the people from the business office and their attitude as if you're bothering them. No apology no nothing. Just attitude.

I recently purchased a 2018 Genesis G80 from Affordable Imports Auto Sales in Murrieta for my son,…read moreand it was, without question, one of the best car-buying experiences I have had in more than 40 years of buying cars. The vehicle had 200,000 miles, yet the Carfax showed a meticulous service history--oil changes practically every month--and the car's condition reflected that care. It was exactly as described over the phone. No surprises, no games. After my son detailed and waxed it, the car looks flawless and the paint was like glass. I had been searching all over Southern California for weeks trying to find a reliable car under $7,000 for my son to drive to work, and everything else I looked at was junk. The price on this Genesis was incredibly low, and I kept expecting to discover a major issue later. Three months in, the car has performed perfectly. The sales experience itself was fast, friendly, and refreshingly straightforward. Mike handled the sale and was outstanding--no pressure, no upselling, no last-minute add-ons. Just an honest, fair, respectful transaction. He treated me like an old friend, not a sales target. I later learned he is a decorated, honorably discharged veteran, and it shows in the integrity with which he runs his business. I also noticed that the other cars on the lot were in similarly clean condition and priced very reasonably. I would absolutely return to Affordable Imports Auto Sales for another vehicle in the future and highly recommend them to anyone looking for a quality used car without the usual dealership runaround.

Met with the owner and he made me an awesome deal on a Tahoe, it was a steal of a deal. Clean…read moreinside and out. One owner, clean Carfax. Just a super great experience, we will be referring everyone here, whether they need a used or new vehicle, they should come here first and check out the inventory. Thank you so much, was a super great day for my family and I

I had a wonderful test drive and car purchase experience at CK Motors. After viewing a car on…read moretheir website which already had a large number of photos of the interior and exterior along with the engine, I gave them a call and was immediately greeted on the phone by Kirk. I scheduled a test drive and he told me I could show up anytime during the day. On arrival, I was very surprised by the fact I was able to take the car on a test drive for a long period of time and that it was in spectacular condition as shown in the photos. Kirk was very helpful and offered us an extremely reasonable price on the vehicle, with the option to ship it to my house in the adjacent county since my stick shift driving skills needed work. Everything went smoothly from the sale to the delivery (the car arrived a few hours earlier than expected too). I highly recommend this car dealership and speaking with Kirk to anyone looking for their next used car.

I had a rather disappointing experience with CK Motors after purchasing my Tesla from their…read moredealership and subsequently encountering a catastrophic issue with the vehicle's Large Drive Unit (LDU). Initially, the dealership responded to my concerns and offered to help me locate a repair shop, which I would have genuinely appreciated and considered more than sufficient assistance. In my response, I also casually asked whether they would be willing to contribute toward a portion of the repair costs, considering I had purchased the vehicle from them just four months earlier. Unfortunately, after asking that question, all communication stopped, and I never received another response. As a business owner myself, I find it unacceptable to leave a customer without any follow-up or assistance, especially after a significant purchase. I ultimately had the LDU replaced through Tesla at a cost of $9,000 out of my own pocket, and the issue has since been resolved. What makes this particularly disappointing is that I was genuinely pleased with my initial purchase experience. Unfortunately, the lack of after-sales support has completely changed my impression of the dealership. Communication costs nothing, and how a business treats its customers after the sale speaks volumes about its commitment to customer service. Based on my experience, I would have a very difficult time recommending CK Motors to any friends, family or strangers. TL;DR: Great initial purchase experience, but extremely disappointing after-sales support. I was ghosted when I reached out about a major mechanical issue and ultimately paid $9,000 out of pocket to resolve it myself. Unfortunately these days, customer service appears to abruptly end once the sale is complete. Update: Hi Kirk, Thank you for responding. I do find it interesting that you acknowledge forgetting to follow through on your commitment, yet suggest that the responsibility was on me to repeatedly reach out. I was perfectly willing to cover the repair myself. Your initial offer to help locate an independent Tesla repair shop was more than sufficient, and I appreciated the gesture. I simply asked whether you'd consider contributing toward the repair given that I'd owned the vehicle for only four months. A simple "no" would have been completely understandable. As for the $1,000 discount negotiated at purchase, that was a separate transaction and has no bearing on the communication I received afterward. My feedback is not about expecting a free repair or credits toward a repair, it was about expecting follow-through and not getting it. As stated, I genuinely enjoyed my initial purchasing experience, which is exactly why the lack of communication was so disappointing. I would have preferred to resolve this privately, but your response unfortunately reinforces the concerns expressed in my review. Cheers.

Went to Rockstar to shop for a reliable car. Absolute great experience! Nice selection. Great…read morecustomer service and was in and out in record time. Will definitely be back when it's time to get my teenage son his first car. Highly recommended!

I drove from Cathedral City to Temecula, California to look at a 2010 Ford Mustang GT Coupe. When I…read morearrived, the Mustang was outside and had been washed and detailed. I was greeted by Joel and Braedon. I had ample time to inspect the car and to take it for a test drive. Both Joel and Braedon were extremely helpful and knowledgeable. The price of the Mustang was inside the Kelly Blue Book price range. Joel knocked off a few hun dred dollars for a cash deal and offered me a great deal on my trade in as well. I highly recommend this business. They are honest, extremely knowledgeable and professional.

I had been shopping for a small SUV for several weeks. I hesitated in buying from Destination…read moreMotors because I live about 70 miles from their location. When I saw they had a great price that could not be beat by an dealers in San Diego, OC or LA on a 2017 VW Tiguan I emailed them and asked for more info. The Tiguan was 3K cheaper than any other dealer I could find online. I set an appointment and met at the dealership and took the car for a test drive. The car was in great condition and ran great. Because they work on an appointment only basis the process very quick. I financed the car and was out of the dealership in about an hour. It was by far the most pleasant car buying experience I have ever had.

I waited a few weeks to right now review of destination motors. I have been very happy with my car…read moreI feel that I was treated with respect and I will buy my next car from them for sure!! Straightforward and honest people which is hard to find in this industry!

I recently got a new car from a big dealership and they offered me nearly nothing for my trade in…read more (I was actually offended) I decided to list it online and was almost immediately contacted by Abraham from Drive Line. The staff here were welcoming and friendly. I felt comfortable while i waited to be helped which wasn't very long. When I arrived I was greeted, offered a drink and asked to have a seat. The place was clean with comfortable chairs. Abraham was very kind, explaining the process all along the way and ended up giving me a very fair price for my vehicle. A few signatures later and I had a check in hand a was out the door. In my opinion this was 100% better than trying to list on public sites like Marketplace or Autotrader because i didn't have to deal with ridiculous offers or strangers coming to the house. Over all I was really satisfied with the whole experience which took less than 45 minutes. I would recommend this for the first place to at least start if you have a car to sell and you want it sold fast at a good price. They also have a lot of really nice cars for sale.

I was excited to buy my Ford Bronco Sport from Driveline Used Cars and trusted the salesperson…read moreduring the process. I noticed what looked like repainting on the driver door and was told it had only been keyed by the previous owner and repaired. During financing, I was told everything matched what we discussed and that the vehicle came with added protection and warranty coverage. Later, while reviewing my paperwork carefully, I discovered two separate extended policies costing approximately $1,500 each that I did not understand were being added to my financing. I believed these items were included. Within days of purchasing the vehicle, it began shutting off and not starting. I later found out there was a battery recall on the vehicle. The dealership replaced the battery after I complained. Shortly after, I discovered what body shop professionals told me appeared to be previous damage in the rear area, including repairs needed under the trunk lining. The dealership agreed to repaint parts of the vehicle, but after getting it back, the paint had visible orange peel and additional issues, including a broken brake light cover. When I returned to discuss the poor repair work, I was told to come back later for corrections, but I lost confidence in the process. I also contacted Ally regarding the extended policies and was informed they could not be canceled. This experience has been extremely stressful and disappointing. I work hard for my money and trusted the dealership to be transparent with me throughout the process. Please carefully inspect any used vehicle and review every line of paperwork before signing.

Excellent service. The vehicle I bought from Wayne Anderson has served me very very well. I'm going…read moreto go back and get another one.

After trying to decide for a few weeks what kind of vehicle we wanted (and a few phone calls to…read moreAutoGruppe) we decided to drive down from South Orange County to see a car AG had on their website. When we arrived, the car was in even better condition than the photos showed. The car looked almost brand new. We test drove it - loved it - and agreed to the deal with Wayne, the owner. We ran over to the bank and when we got back, he had the paperwork ready. We would have been out the door in 15 min except Wayne is such a nice guy we ended up chatting for almost 45 minutes. He's really funny. Wayne is very familiar with cars, especially German ones. I believe he was a certified mechanic at one point and it shows by the level of quality his cars are at. He really takes care of the things that make a car look oldie. He even will change your first scheduled oil change after you purchase the car for you for free. Mind you it already has had an oil change when you get it. Everything worked on the car we bought, except the 3rd tail light. Because it's a safety issue, Wayne took care of that for us. Such a stand up guy. I would recommend his company and the service he provides to anyone. The reviews are not a lie. This is not your average sleazy car salesman or resale lot. This guy is a car expect and fan and it shows. Definitely the best car buying experience I have ever had except when my mom gave me her old car for $1 in high school. Ok..this even topped that because I LOVE my Audi TT from AutoGruppe! Thanks Wayne

The young man that helped me was very nice , but the 65 year old senior citizen that helped with…read morethe paperwork. Is the reason why I'm giving a 2 . Instead of 5. She was very unprofessional. She had the nerve to say I bet were the same age . Really ?? You can tell I'm way younger than you. When I told here my age . She said age is just a number. Jealousy is not cool lady . I forgot to add that part before from my initial review. I think she had red hair btw .

Sam, it was pleasure doing business with you, great people and great family and thank you for the…read morehelp in purchasing the car, great inventory, great cars and very clean and I wish you best of luck..

My go to place for Exotics! I've transacted with these guys…read morea few times and they always take care of me. Aaron is my go to guy, hit him up for any exotic needs!

Aaron and Eric went above and beyond! They earned all my future business. I will only buy from them…read morefrom now on. Amazing experience.

What A FANTASTIC Buying Experience! Ahmad, The Owner Was Friendly, Knowledgeable, and Upfront…read moreDuring Our Buying Process. Our Son LOVES This 2010 Tundra 5.7L Crewmax Truck. Thank Me Later, A GREAT Experience!

I bought my 2014 Toyota Camry & Ahmed was very patient & willing to bargain throughout every step…read moreof the way. He even went as far as allowing us to take it to our trusted mechanic to get it checked out before closing the sale. The process was reasonable & fast. We left with the vehicle under our name the very next day which is faster than most name brand dealers can do for you. (Usually big brand dealers will supply you with temporary plates & credentials while the vehicle is being transferred under ownership) I truly believe I got the best deal for the car I got-- which was in excellent condition both inside & out. Thank you, Ahmed! If you are in need of a vehicle, I highly recommend doing business with Auto Pros!