This was one of the best experiences that I've had purchasing a car. Lana handled the financing and…read moreshe was amazing. Never pushy, very honest and upfront about everything. She got me the lowest financing imaginable and the car was in excellent condition. Even better than the pictures. Yevi the owner was very informative and extremely patient. They have many, many beautiful cars and excellent prices!!! I would highly recommend them and I can't wait to do business with them again. And I forgot to mention, everything was handled over the phone. It was just the best experience ever!!!

BEWARE!!! I bought a…read morebeautiful Range Rover. Customer service was amazing until I paid. In just 2 weeks all panels started coming out Sun damaged The brake rotors starting squeaking so loud when stopping. Just like in eastern countries like Romania and India. Dealership scams people by temporary fixes which lasts 2-3 weeks. Super rude & aggressive when I called after 2 weeks.

I had purchased my 2006 4 Runner from Auto Pro a little over a year ago…read more.. It was my first experience buying a previously owned vehicle,or Any vehicle from a smaller dealer. Ahmed was/is a True Professional. My credit wasn't very good and he made a Very Fair offer for my trade in and helped me find a monthly payment I am Very comfortable with. Shortly after I had possession of my new ride the air conditioning had issues. It turns out the compressor And condenser needed to be replaced. I agreed that I had purchased the vehicle in "As is" cond. and the cost ,technically,would have been my sole responsibility. Ahmed took care of it at no charge to myself. I continue to be pleased with not only my vehicle but the professional relationship I have with Auto Pro.

What A FANTASTIC Buying Experience! Ahmad, The Owner Was Friendly, Knowledgeable, and Upfront…read moreDuring Our Buying Process. Our Son LOVES This 2010 Tundra 5.7L Crewmax Truck. Thank Me Later, A GREAT Experience!

Went to Rockstar to shop for a reliable car. Absolute great experience! Nice selection. Great…read morecustomer service and was in and out in record time. Will definitely be back when it's time to get my teenage son his first car. Highly recommended!

I was sold a 2011 Nissan versa which was a complete lemon I got scammed by this business my reviews…read moreare being removed by the owner. I have all the paperwork's and repairs that needed to be done immediately after I bought the car please

8/18/25 My Acura RDX was in need of an oil change, so I…read moredecided to come back to this dealer. Roy, was my service advisor. He greeted me promptly in the service drive and took care of my vehicle, from start to finish. There is a small waiting area that I always appreciate and enjoy. Since we don't get loaner vehicles, this was a nice consolation prize. Complete with a coffee bar and water as well as a pop corn machine. The dealership seems awful quiet and way less busy than Toyota and Paradise. It was so calming, just to wait. Roy had my car washed for me and out within an hour and 45 min. Overall, great experience and 5 stars for OH ACURA!

Are these guys still in business?? Been shopping for a new car and an Acura RDX was on my list to…read morecheck out. I have called multiple times and they never answer and I get a VM. I went to their website and it mentions they are moving soon, but I am not sure if they are moving here or somewhere else. No other information anywhere. I live in Temecula and I am not driving to Riverside or Escondido when every other dealership is local. Acura you lost a customer over this.

I had been shopping for a small SUV for several weeks. I hesitated in buying from Destination…read moreMotors because I live about 70 miles from their location. When I saw they had a great price that could not be beat by an dealers in San Diego, OC or LA on a 2017 VW Tiguan I emailed them and asked for more info. The Tiguan was 3K cheaper than any other dealer I could find online. I set an appointment and met at the dealership and took the car for a test drive. The car was in great condition and ran great. Because they work on an appointment only basis the process very quick. I financed the car and was out of the dealership in about an hour. It was by far the most pleasant car buying experience I have ever had.

I waited a few weeks to right now review of destination motors. I have been very happy with my car…read moreI feel that I was treated with respect and I will buy my next car from them for sure!! Straightforward and honest people which is hard to find in this industry!

Excellent service. The vehicle I bought from Wayne Anderson has served me very very well. I'm going…read moreto go back and get another one.

After trying to decide for a few weeks what kind of vehicle we wanted (and a few phone calls to…read moreAutoGruppe) we decided to drive down from South Orange County to see a car AG had on their website. When we arrived, the car was in even better condition than the photos showed. The car looked almost brand new. We test drove it - loved it - and agreed to the deal with Wayne, the owner. We ran over to the bank and when we got back, he had the paperwork ready. We would have been out the door in 15 min except Wayne is such a nice guy we ended up chatting for almost 45 minutes. He's really funny. Wayne is very familiar with cars, especially German ones. I believe he was a certified mechanic at one point and it shows by the level of quality his cars are at. He really takes care of the things that make a car look oldie. He even will change your first scheduled oil change after you purchase the car for you for free. Mind you it already has had an oil change when you get it. Everything worked on the car we bought, except the 3rd tail light. Because it's a safety issue, Wayne took care of that for us. Such a stand up guy. I would recommend his company and the service he provides to anyone. The reviews are not a lie. This is not your average sleazy car salesman or resale lot. This guy is a car expect and fan and it shows. Definitely the best car buying experience I have ever had except when my mom gave me her old car for $1 in high school. Ok..this even topped that because I LOVE my Audi TT from AutoGruppe! Thanks Wayne

I had a wonderful test drive and car purchase experience at CK Motors. After viewing a car on…read moretheir website which already had a large number of photos of the interior and exterior along with the engine, I gave them a call and was immediately greeted on the phone by Kirk. I scheduled a test drive and he told me I could show up anytime during the day. On arrival, I was very surprised by the fact I was able to take the car on a test drive for a long period of time and that it was in spectacular condition as shown in the photos. Kirk was very helpful and offered us an extremely reasonable price on the vehicle, with the option to ship it to my house in the adjacent county since my stick shift driving skills needed work. Everything went smoothly from the sale to the delivery (the car arrived a few hours earlier than expected too). I highly recommend this car dealership and speaking with Kirk to anyone looking for their next used car.

I had a rather disappointing experience with CK Motors after purchasing my Tesla from their…read moredealership and subsequently encountering a catastrophic issue with the vehicle's Large Drive Unit (LDU). Initially, the dealership responded to my concerns and offered to help me locate a repair shop, which I would have genuinely appreciated and considered more than sufficient assistance. In my response, I also casually asked whether they would be willing to contribute toward a portion of the repair costs, considering I had purchased the vehicle from them just four months earlier. Unfortunately, after asking that question, all communication stopped, and I never received another response. As a business owner myself, I find it unacceptable to leave a customer without any follow-up or assistance, especially after a significant purchase. I ultimately had the LDU replaced through Tesla at a cost of $9,000 out of my own pocket, and the issue has since been resolved. What makes this particularly disappointing is that I was genuinely pleased with my initial purchase experience. Unfortunately, the lack of after-sales support has completely changed my impression of the dealership. Communication costs nothing, and how a business treats its customers after the sale speaks volumes about its commitment to customer service. Based on my experience, I would have a very difficult time recommending CK Motors to any friends, family or strangers. TL;DR: Great initial purchase experience, but extremely disappointing after-sales support. I was ghosted when I reached out about a major mechanical issue and ultimately paid $9,000 out of pocket to resolve it myself. Unfortunately these days, customer service appears to abruptly end once the sale is complete. Update: Hi Kirk, Thank you for responding. I do find it interesting that you acknowledge forgetting to follow through on your commitment, yet suggest that the responsibility was on me to repeatedly reach out. I was perfectly willing to cover the repair myself. Your initial offer to help locate an independent Tesla repair shop was more than sufficient, and I appreciated the gesture. I simply asked whether you'd consider contributing toward the repair given that I'd owned the vehicle for only four months. A simple "no" would have been completely understandable. As for the $1,000 discount negotiated at purchase, that was a separate transaction and has no bearing on the communication I received afterward. My feedback is not about expecting a free repair or credits toward a repair, it was about expecting follow-through and not getting it. As stated, I genuinely enjoyed my initial purchasing experience, which is exactly why the lack of communication was so disappointing. I would have preferred to resolve this privately, but your response unfortunately reinforces the concerns expressed in my review. Cheers.

10 STARS FOR CHRIS BENNETT!!!…read more Alrighty, yall ready for a story?! So a couple months ago, I originally had my Jeep towed to the Elsinore dealership. After dealing with the horrible customer service there (I USED TO WORK THERE IN SERVICE) I asked them not to touch my car and not to go further and I would be towing it out. I show up Friday to tow it out. They have it in a bay and I asked them to release it to a tow truck. It was all in text and writing so not my problem that they don't listen to direction. To top it off, the following Monday the advisor they called me and said he needed more time with my vehicle... My vehicle was towed out the previous Friday... Way to keep track of what you're doing. I towed it to Temecula to Chris Bennett!! I had my water pump repaired for over $800 at Elsinore about six months prior. She has overheated quite a bit... (4 times now in her 6 years) Backstory, I have a 2020 2.0 wrangler with 140,000 miles now, no extended warranty. Lifted on 35s but no recalibration. No engine modifications. When I say Chris went to battle for me, I cannot stress enough on how amazing his customer service skills were and are. I will forever recommend him and I am back now to do my first oil change on my brand new engine that he was able to cover under consequential damage warranty from my water pump going out. Yes, she was in the shop for just over a month. But it's all worth it. I did have to prove my maintenance records, and again like I said earlier, I did used to work for a Jeep dealer so I do know how to take care of my vehicle. But patience is definitely a key and taking care of your cars in the right way can definitely help. And Chris is the best service advisor on the planet!!!! Thank you Chris for taking care of Sally girl. We are forever in your debt!

Formal Complaint -- Jeep Service Department (DCH TEMECULA)…read more To Whom It May Concern, I am writing to formally complain about the extremely poor service I received from the Jeep service department at DCH TEMECULA. I wish there were a zero-star option. I believed returning to the dealership--especially since I purchased my vehicle there--would be the best choice. Instead, I was treated as though my business did not matter. Details of the Issue 1) Lack of communication after drop-off After I dropped my vehicle off, there was absolutely no communication. I had to call multiple times, and I repeatedly reached voicemail. No one returned my calls, so I was forced to keep calling until I finally reached someone. 2) Unhelpful and unprofessional customer service My service representative (I will not name names) seemed uneducated and blamed me for the issue. The service manager demonstrated zero customer service skills, and because my vehicle is not under warranty, he made it clear he could not care less about helping me. 3) $245 charge with no timely resolution I was charged $245 to be told what I already brought my vehicle in for--only to then be told the issue could not be fixed for at least 45-60 days because parts were unavailable. This was presented as "blamed the world," which I found highly unprofessional. 4) Ongoing concern about vehicle safety I was left without meaningful help or guidance and was essentially left to figure out what to do next. I am still unsure whether my Jeep is safe to drive. I also do not know whether this is a broader or national issue, as no one provided clear answers or support. Requested Action & Next Steps Given the lack of communication, the unhelpful service response, and the 45-60 day delay due to unavailable parts--after charging me $245--I am escalating this matter. My next letter will be to Jeep corporate, the Better Business Bureau, and my legal counsel. I will never return to, or recommend, DCH TEMECULA again.