Cancel

    Open app

    Search

    Chase Bank

    3.1 (24 reviews)
    Closed 9:00 am - 5:00 pm

    Services - Chase Bank

    Personal banking

    Chase Bank Photos

    You might also consider

    Recommended Reviews - Chase Bank

    Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.
    Yelp app icon
    Browse more easily on the app
    Review Feed Illustration

    2 months ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Dani L.
    1
    51
    12

    9 months ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    1 year ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    4 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    5 years ago

    Helpful 0
    Thanks 0
    Love this 1
    Oh no 1

    8 years ago

    Helpful 2
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Trinity T.
    11
    100
    35

    6 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    4 years ago

    Have worked with this being multiple times for various reasons, great customer service

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    5 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    8 years ago

    Helpful 2
    Thanks 0
    Love this 1
    Oh no 0

    5 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    8 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    9 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    6 years ago

    Roy is the bomb! Very kind & helpful. Everybody in that bank is but especially Roy because he always helps me.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    9 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Erik P.
    1650
    1524
    12325

    12 years ago

    WTF I need to show my ID to deposit money into another business account. That's some dumb stuff.

    Helpful 2
    Thanks 0
    Love this 1
    Oh no 0

    15 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Dawn S.
    716
    131
    124

    9 years ago

    I just like Chase. One of the better banks I've used. The Wildomar location and its staff are amazing!

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    13 years ago

    Helpful 0
    Thanks 0
    Love this 1
    Oh no 0

    13 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of R G.
    1
    34
    0

    12 years ago

    Very freindly people. They have unlocked the door for me at 6:05 pm and let me in so I can be helped by a teller. Great service!!

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Jason L.
    297
    160
    1

    10 years ago

    My 9yr old son tried to trade in $20 in ones for a 20 they told him no because he didn't have an account. Wtf

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    12 years ago

    Thanks for the great service today. I would deffinatly reccommend this bank to any one I the area

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Jay C.
    42
    2
    0

    12 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    Ask the Community - Chase Bank

    Review Highlights - Chase Bank

    Roy was attentive when I was letting him know about a discrepancy I was having and helped fix the issue.

    Mentioned in 3 reviews

    Read more highlights

    You might also consider

    Frontwave Credit Union - Wildomar - Storefront

    Frontwave Credit Union - Wildomar

    (24 reviews)

    The Wildomar location is fantastic, and I like that there are real people with desks and not a…read moretraditional bank counter. The app is fantastic. I docked a star for the stupid Elite Checking fee, which is $6 per month. I don't really use Frontwave as a bank, more as a placeholder in case I need a loan, so I don't leave much money in my checking. Having at least $2,500 in one's checking waives the fee. I called to have the Elite Checking Account downgraded to "Everyday Checking" but after a half-hour wait the person was unable to access the computer, allegedly. I wonder why there's so much call volume? Maybe it's that sneaky upgrade and $6 a month charge? Either way, it's a good credit union overall with GREAT people at the Wildomar location, but upgrading everyone to the "Elite" checking account without asking was not a good move. They should have left me with the fee-free checking since I obviously don't use the account at all, hardly. **UPDATE** I drove to the local branch and the nice employee not only switched me to free checking, she refunded the $12 I paid unwittingly for the upgraded checking account I didn't upgrade. She said that anyone can get their money back if they show up at a branch as they can make the initial Elite Checking "promotional", post hoc. Still not glad that they upgraded my checking account but all's well that ends well, right? Thanks!

    I had trouble with my new debit card that I have never used, I got redirected to the fraud…read moredepartment who couldn't even find my account in their system, then got disconnected from another person, and finally got help by Kai, everyone else who "tried helping" me with my card trouble truly sucks at their job. Thank you Kai for your help.

    Chase Bank - Chase Customer Service can help with your account and servicing needs. chase.com/digital/resources/customer-service

    Chase Bank

    (37 reviews)

    I LOVE, LOVE this bank…read more When you walk in you are always greeted. I've never visited where that was not the case. That's important in our society. A smile takes so little effort and does so much. YEARS ago now, I went into this bank to create a savings account. I was greeted by Geoff. He was sooo nice! He helped me set things up and I was on my way. At the time I had all funds held by Citibank. Ohh Citi! Yuk! Don't even get me started. Well, must share a bit...The closest Citi brick and mortar is Hemit..HEMIT! So if you need more than an ATM that's where you have to go. Anyway, my list is long on complaints about Citi. All I can say is RUN AWAY and GO STRAIGHT TO THIS CHASE! So... with all my problems with Citi, I remembered Geoff. I remembered years before how helpful he was. I then called him and expressed just one of my plights with Citi. GEOFF TO THE RESCUE! He introduced me to FELIX. Let me tell you, if you need help with an IRA? FELIX IS THE MAN! Patience and kindness are his middles names. Citibank did not want to release my funds and it took 4 MONTHS to actually get it transferred over. You might think I'm kidding. I am not. Good thing I had FELIX to help me. He took care of it! All this reminds me... I've got to make an appointment with GEOFF. I need to get every last Citi account switched over to Chase. .

    I visited this branch today to discuss my old bank account, open a new account, and apply for a…read morecredit card. Since I had issues with online banking, I wanted to speak with someone in person to help with my banking needs. However, I was turned away by the employees, which was a first for me at any bank. When I walked in, I approached one of the two ladies at the counter. She seemed helpful, but before she could assist me, the other employee cut me off and said, "We're all busy today; no one can see you." She didn't check anything or even look up before telling me to book an appointment online. While trying to schedule one on my phone, I noticed at least three or four employees sitting around, not appearing busy at all. Thankfully, another employee approached me and said she would help once she finished with her current customer. A few minutes later, yet another employee came over and said that two bankers had 1 PM appointments, and if those clients didn't show up, they could assist me. I pointed out that the staff didn't seem that busy, and instead of helping, she brought another employee over to tell me she had a phone appointment. I was genuinely surprised and frustrated by the level of effort they put into not assisting me. It wouldn't have taken much of their time to help, yet they seemed uninterested. I don't believe they care about reviews, but I will be reaching out to customer service as well. The employees at this branch don't seem to realize they are representing Chase. I chose this branch because I live nearby and wanted to open an account locally, but after this experience, I'm reconsidering.

    Chase Bank - banks - Updated May 2026

    Loading...
    Loading...
    Loading...