I called to ask about services, and the lady spoke to me as if I was the problem. Regardless to how…read morepolite I became, she just became even more dry and unhelpful. I will never trust a company that speaks to me like this before I even hand them my money. Gross.

I love this place! Jason & Ray have always been so helpful they even have me a extra few days when…read moreI was late with a payment. They are very friendly and always willing to help

excellent service, and doesn't feel shady like other banks , they are upfront and there is no…read morehidden things they try to get away with.i recommend them

complement for Jackie Ruz, she listens to my requests, she is knowledgeable and helpful she took…read morethe time to call on this concern that was important to the customer. Thank you Jackie.

Diana Duncan did an excellent job helping us and exceeded all of our expectations. I highly…read morerecommend her for all your banking needs at Altura Credit Union. Thanks Altura!

The team members at Altura are always so friendly and accommodating. Yanira is always so helpful…read moreand personable. Bonus is they decorate so cutely for the holidays!

Had an amazing sales representative Gabriel, was so nice funny and just got us our dream car !…read moreThank you to him and Ernie for getting us what we wanted and needed for our family.

I had a great experience buying my first Jeep at this dealership! Felipe was our salesperson and he…read morewas super friendly, patient, and very knowledgeable throughout the entire process. He took the time to answer all of our questions and made everything easy to understand. The whole experience was smooth and stress-free, and he helped us get a great monthly payment that worked for us. I never felt pressured, and it really felt like he wanted to help us find the right vehicle!!!!!! If you're looking for a new vehicle, I definitely recommend asking for Felipe. Thanks again for helping me get my first Jeep!

Took out a loan 6 weeks ago approx. My loan was supposed to pay off a creditor. They sent the…read morecheck to the creditor and then put a stop payment on the check. They said they sent out another check 10 days ago. That check was made out to the wrong creditor so that check was stopped. Meanwhile, I had to make a payment last month on the loan they said they would pay off and there's another payment due Monday. This has been the worst experience. Also, the branch manager with personally give you a business card with an email address and then ignore the emails. Update. If you place a complaint with the Better Business Bureau, they will cut off all communication with you and not resolve your problem. This is $2000 that they are playing with. Do not use this company. They referred me to there customer service department, where you can only leave a voicemail and not speak to anyone. They also blocked online access to my account. Avoid this company at all costs.

DONT DO IT! Initial loan interest was doable. Then they begin sending mailers for additional…read moreamounts. My mistake, I accepted additional amounts completing loan process via telephone connection with representative. Between complicated and electronic connection and representative distraction concerning electronic glitches I was not aware that new loan amounts consisted of 35% interest which have me paying back more in interest than the orginal loan amount. Scandalous and outregeous! My bad. However the reason Im posting is to heads up any potential clients. DO NOT DO IT. THIS IS ALL ABOUT RIPPING PEOPLE OFF WITH OUTREGEOUS INTEREST AND KEEPING YOU IN DEBT TO THEM. DO NOT DO IT. I ADMIT MY MISTAKE AND WILL PAYING ANOTHER TWO YEARS BUT NEVER AGAIN AND DO NOT RECCOMMEND ANYONE TO BUSINESS WITH A COMPANY THAT ALL ABOUT RIPPING CUSTOMER OFF!!!!!

Great everyone was very nice and helpful felts family I would recommend this Bank to all my friendsread more

I've bank with this bank for over 15 yrs and it's time to definitely change!!! You can never get a…read morecustomer service rep to speak proper English it's so hard to understand them you can't make out crap they are saying then when your trying to get help they don't know what they are doing or don't know what your talking about (BECAUSE THEY DON'T KNOW THE LANGUAGE ) . How is this bank taking our American dollar but hiring people overseas and not speaking English completely. I'M DONE !!!!! Do better Citibank!!!!!

WELL-LOCATED BANK! I think this Chase is very conveniently located on the West Side of Florida…read more It's near a busy street, several communities, and a shopping plaza. It's also on the way out of town if you're going to take highway 74. I usually stop by here when I need to get a cashiers check or make a quick deposit before I leave the valley. The gentleman who helped me this last time was pretty nice but kind of gave me suspicious looks. It was a slightly awkward experience but I wouldn't classify it as bad as he was pretty professional. The attendant towards the front of the bank was very friendly and greeted everyone at the door! There's several kiosks inside the bank and an ATM machine as you walk into the double doors. I use the atm outside sometimes. However, expect to be in line on busy days. They only have ONE outside atm. The drive-thru atm is also available, however, it's in an extremely tight space and I never use it so I can prevent getting hit.

Chase banking system is set up to take YOUR MONEY. GO with a credit union..... if you ask why YOUR…read moreMONEY is getting taken out, you have to set up an appointment, and then there's no resolution.... F..... Chase

Customer service is lacking. The manager talks down to you would not do business with this bank…read morelocation.

Screw BOA and the rest of the criminal bankers. I took possession of a RV that I sold in the amount…read moreof $42,000. The cashiers check was drawn from an account from B of A, no big deal I'll get my money. WRONG! I go to the bank and they tell me they don't have the money I said well how long is gonna take you to get the money they said not till next Monday and that's six days away and I was supposed to leave on a flight that day so they said will just deposit it make an account And you'll have your money the next day. So I had to open a new account just so I can get the money faster than what they are offering. The gentleman who signed me up said yeah, your money will be in in your account tomorrow they had to have a temporary hold on their own check of funds that were pulled out of their bank. What a joke people think banks are there for them know they will screw you so hard.