I've dealt with plenty of dealerships over the years, and this was hands down the best service experience I've had. Temecula Valley Buick GMC was efficient, professional, and easy to work with from start to finish. Everything moved quickly and communication was solid the whole time. Quinn (my service advisor) was great. He kept me updated, followed through, and made sure everything went smoothly. No stress, no runaround, just a really well-run service department. Highly recommend. read more

I had such an amazing experience at Temecula Valley Buick GMC, all thanks to Emerson. From the very beginning to the end, he took care of everything and made the whole process feel easy and stress free. I originally brought my car in because my headlight housing went out. I called in, set up an appointment, and from the moment I arrived, Emerson stepped in and handled everything. My car was in his care for a few days, and during that time I never once felt worried or left in the dark. His communication was honestly top tier. He kept me updated, answered all my questions, and made sure I always knew what was going on. What really stood out to me was how attentive and genuine he is. You can tell he actually cares about his customers and not just getting the job done. He made me feel like my car and my time mattered, and that kind of service is hard to find these days. He was professional, kind, and just overall went above and beyond to make sure everything was taken care of properly. I truly felt taken care of the entire time my car was there, which gave me so much peace of mind. Emerson made what could have been a stressful situation feel smooth and manageable. If you go to Temecula Valley Buick GMC, I highly recommend asking for Emerson. You will be in great hands. read more

Wow! 5 star dealership. Super nice and professional customer service. I've purchased vehicles from more than 10 dealers around states and this one was one of the best one I've dealt with. Shout out to Ivan salesman and their manager. They made everything super smoother and gave me a great deal. Highly recommend. Will buy from them again read more

Temecula Valley Buick GMC - Epic - Car Dealers Near Me - Temecula, California

10/30/25 7:45 pm Thursday Drove through this dealership to find James outside. We asked to test drive the GMC SIERRA AT4 EV. James gave us a nice walk around and test drive. Rigo ( manager ) (closer) took over and we were ready, to make a deal if they had what we wanted. In some ways, it felt they were all ready to get out of there for the night. A preliminary check on my desired monthly investment proved not to be enough for them. Ok. I understand your truck is $92,000 but you wanted me to believe that my Toyota Tundra was only worth $40,000. Lmao My Tundra for your GMC. My Tundra has only 15,000 miles on it. That was a slap in the face. End of story. No GMC for us. We will find our deal but it wasn't here. Word to the wise: Never go in at night. The sales department won't stay open to make a deal. They won't put in the effort. read more

I can not say enough good things about my experience at Sides. I spoke to Mike on the phone about some repairs I needed it, and it was very clear that I didn't know what I was talking about. I brought in my car and had zero wait to drop off my car and Mike explained everything in a way that I could understand. A few hours later, he called to let me know that I didn't need as many repairs as I thought I needed. It would have been very easy to overcharge me and make unnecessary repairs, and I'm so grateful for the kindness and professionalism from this shop. Hopefully I don't need any repairs in the future, but if I do, I'll definitely return to Sides. read more

If you're looking to buy a gmc and end up here, be careful. First time in,it was easy going trying to get a look at the car we wanted. Second time here, our race was brought into our deal with salesman Andrew but we ignored it and getting closer to a deal,"markups were taken off". I say " markups " cause it's around $3k in accessories that aren't listed online. Third time there, we ended up buying a vehicle since it's the one we've been looking for, and same offer as provide with our second visit. This dealer is closest to our area as we have a newborn. Worst decision ever. Theres no invoice for the accessories as they "took them off". Doubt it, these salesmen would steal from their own grandmother. These accessories aren't truly there. They can't show an invoice for it. According to Rigo, it's cause we didn't want them. There were no "deals" , Which is fine, yet, don't lie to us about them. Vin numbers show you everything the car comes with. Also, broken promises during our deal such as our floor mats as a bonus to the sale, provided by them with the employee discount. Wrong. They said go to our GM rewards and buy through there. They are scam artists here. If you plan to buy with them, I hope this can give you some insight on how they work. Definitely get everything in writing PRIOR to signing and highly recommend ANY other dealership. read more

Avoid Temecula GMC Service Department - Extremely Poor Experience I purchased a brand new GMC Denali Ultimate for well over $80,000 from this dealership. Unfortunately, their service department has been one of the worst experiences I've ever had with any dealership. First, I had them install a new power cover on the truck bed. They told me it would take less than 2 hours. I ended up waiting over 6 hours, and the cover was not installed correctly. I had to take it elsewhere to get it properly fixed. Second, after only 6,000 miles, the end cap on the running board started dangling in the wind. When I brought it in, they said it would take a technician a full day just to diagnose and that they "may or may not" cover the repair under warranty. This is on a brand-new, high-end truck. Instead, I ordered the part online for less than half of what the dealer quoted and fixed it myself in about two minutes. The combination of long unnecessary waits, poor workmanship, and reluctance to stand behind a new vehicle is unacceptable. I would strongly recommend steering clear of the Temecula GMC service center. There are much better options in the area for both sales and service. read more

10/10 to Emerson in the service department! He was so helpful and easy to communicate with! Thank you Emerson! Also, after I received my quote from GMC, I called a few other shops to compare prices and GMCs was the best! Plus included a 2 year warranty on parts and labor and a lifetime warranty on the parts. Well worth it! read more

Rip Off Dealership. We went in to order a new Sierra EV and mandatory, over-priced dealer installed options were required. Non-negotiable, when your vehicle arrives they install aftermarket options you don't want and at brutally inflated high prices. We already have a 50 AMP dedicated home wall EV charger and buying another from them was mandatory, no further discussion about it. Also they required us to buy another $8.000 of non sense items we don't need, can't use, nor ever want. Shopping around we beat their price at another dealer by $15.000, ordered the truck we want with the options we want. This is the sincere truth. You've been warned, stay clear. read more

This dealership is pulling a bait and switch scam, they advertise the vehicles for 1 price on auto trader and list a totally different price on their website, I went back and forth with them, made a commitment to purchase and they told me "oh you came from auto trader, that's the wrong price" and proceeded to ask me if I wanted to buy it for $7000 more than their listed price. The lead to their email came from autotrader with this in the email: 2015 Toyota Sienna $10,500 120,690 miles Temecula Valley Buick GMC so they could have told me immediately that was the wrong price but instead we had a 23 email chain going asking me a bunch of questions for no reason as I wasn't interested in the vehicle at the price they wanted to sell it for. read more

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Unpleasant and unprofessional purchase experience followed by an even more ridiculous service experience. Rude employees by phone, inefficient and understaffed servicing and absolutely freezing temperatures in their waiting areas. I waited over 4 hours for an oil change and tire patch, after booking the apt first in the morning and stating I would be waiting for my vehicle. There is zero effort at this location to provide a comfortable, professional, or efficient experience through purchase or service. I would not recommend this location for any reason at all to anyone, for any reason. read more

The only reason why I went to this dealership is because they had the car that I wanted and for the price. Which I purchased it for the price they had listed online. But then I was there they and tried adding about 8k of add on's that I didn't want and didn't get. So that is the only reason why I think they could have done something so unprofessional. Unprofessional and sketchy! I purchased a New 2024 GMC Terrain AT4. The manager was rude during the whole transaction. After I purchased the car, they took it in back to get "detail" for an hour. But to find out later the hose to the window washer fluid tank was cut with a razor blade in three different places, also they thought it was to clean of a cut to be a rat chewing on it. Which a different GMC Buick dealership came to that conclusion, and it was most likely cut when the took it in the back. Which that repair wasn't cover under warranty. read more

Temecula Valley Buick GMC - The two bottom holes that were at the bottom of the tank. - Car Dealers Near Me - Temecula, California

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Brought GMC SUV in twice for same electrical issue. Temecula Valley was unable to fix the problem. When we picked up the vehicle the second time it was covered with grime. When asked why service advisor Emerson Alvarenga said "manpower". This shop can't be bothered to fix your vehicle let alone return it clean. Stay away, stay very far away. read more

Purchasing a vehicle here was seamless. However, our experience with the service department has been disappointing. We've overheard staff speaking negatively about other customers, on several occasions. Many of the staff seem irritated, inconvenienced, or at best indifferent towards customers. One of the main bosses, comes off as very rude and intense. His staff seem on edge around him too. I tried to respectfully discuss an ongoing issue that has required multiple visits. To start off the interaction I even apologized for taking up his time. He reacted in a hostile and rude way. It was disappointing how he spoke down to me. His staff wouldn't even look at him when he was being so rude to me. Perhaps he is reinforcing this negative environment to his staff? Reading the previous Yelp reviews, it seems to be a common theme with him. He makes me never want to purchase another GMC again. We've never had such poor treatment by a Temecula car dealership before. I will give credit where credit is due. A gem in the service department, is Bill. He is consistently efficient, positive, and kind. Everyone be like Bill. Hopefully there will be a culture shift there. read more

I took delivery of a 2026 GMC 2500 AT4 in Sterling Metallic. Joel Flores was my salesman and throughout the entire transaction he was informative, not pushy, and very accommodating to my requests for test drives of different vehicles. The process took about a week start to finish, mainly because I do lots of research, but once the decision was made - about 2 hours from handshake to drive-off. read more

If you need a vehicle, you need to see Peter! Peter was extremely professional, friendly and helpful! He took the time to explain options and details of the vehicles we were interested in, as well as the option to custom order a vehicle. He was fantastic and thorough with following up, which made car shopping so easy. Thank you, Peter, for going above and beyond! Matt was also very helpful behind the scenes as the sales manager. I highly recommend this dealership to anyone in the market for a vehicle, again, customer service was exceptional! read more

I recently purchased a Yukon AT4 Ultimate from Joel and Moe, and it was hands down the best car buying experience of my life. I handled everything online and via text, and they were extremely accommodating, transparent, and fair throughout the entire process. They gave me the best deal within 200 miles of San Diego--no hidden fees, no surprises, just exactly what they said. Everything was fast and efficient. I signed all the paperwork electronically, and they even delivered my new Yukon right to my house the very next day. I never had to set foot in the dealership. Joel and Moe went above and beyond to make the process seamless and stress-free. If you're in the market for a vehicle, I can't recommend GMC of Temecula enough! read more

I am extremely disappointed and appalled by the behavior of Assistant Service Manager Mike Rodriguez at this dealership. I have never been treated with such disrespect and hostility as a paying customer--especially after purchasing my vehicle from this exact dealership. My GMC vehicle is currently in the middle of a Lemon Law buyback process and has been classified as unsafe. I am currently in a loaner car (California Lemon Law). Despite this, I received a phone call this evening from Mike who has demanded I return the loaner car immediately, threatening and then promising that if I don't return it by 4 PM, he will call the police and report it stolen. This is not only aggressive but completely uncalled for, especially when he knows full well the condition of my vehicle and that I have children to transport safely and no safe vehicle. He was also involved in a completely unprofessional yelling and cussing match with my husband over the phone. This is not the kind of behavior anyone should accept from someone in a customer service or management role. It's shocking and incredibly disheartening. To make matters worse, Mike personally acknowledged the serious mechanical issues, even saying he wouldn't let his own wife Rachel (who also works at the dealership), drive the vehicle, yet expects me to do just that, putting my family and myself at risk? That level of hypocrisy and disregard for customer safety is unacceptable. I had every intention of purchasing another GMC vehicle in the near future, but after this experience, this dealership has permanently lost my business. Treating loyal customers like criminals and using threats instead of empathy or professionalism is beyond disgraceful. The only positive part of this experience has been Bill, the service advisor. He has been kind, respectful, and transparent every step of the way. He showed true professionalism, clearly communicating what was going on and treating us like valued customers -- something Mike Rodriguez could learn a lot from. Avoid this service department if you value integrity, respect, and basic human decency. read more

I am surprised they have a 3 star. First and foremost I want to say thank you to James and Logan they got us in a 2024 Arcadia. Logan was very generous and helpful with us along with their finance team. I can see why they won dealership of the year in 2024. I have no complaints with them, highly recommended! Thank you guys! read more

Working nights for a week or so, and on the way to work last night someone told me my tail lights were out. Made an appointment online at 3pm to get them fixed/bulbs replaced. Got to GMC at 2:45, checked in and explained what I was there for. Left to walk to lunch. Was told they would call me, which they did, and said all their techs leave at 4pm and they could not work on my truck. I asked why I got a 3pm appointment then? Horrible, lost my business. read more

I went in for an oil change on a lease and they said the engine was saturated with oil. And then they said they had no cars for me. I felt pressured into purchasing another car that I now regret. read more

Make an appointment just for oil change. No tire rotation or anything else. They use to have banner saying speedy oil change. Guess it was taken down. I was told there is a 4 hour wait. Why would anyone wait 4 hours. Guess they are like dr office, overbook appointments and try and finish by the end of day. This the complimentary free oil change. I'll take to my own shop. SoCal Auto Styles. When you book an appointment you get right in. Dealerships in general are not the way to go. read more

Extremely unprofessional experience at Temecula Valley Buick GMC I came to this dealership on June 19, 2025, ready to buy a car, but I left completely disappointed by how I was treated. I was helped by a salesman named Freddie, who then brought over his "boss" to discuss financing. This person never introduced himself or gave his name--red flag number one. Despite having a credit score over 750, I was quoted a ridiculously high interest rate. When I asked for an explanation, the "boss" rudely told me, "That's how we do business here. If you can find a better rate, go get the check and bring it back." I found this attitude shockingly unprofessional and dismissive. Even worse, I explicitly told them not to run my credit until we had agreed on terms. They ignored this and ran it anyway--without my consent. They also pushed me to put a charge on my credit card as a "hold" until I could bring a check the next day. I told them several times I was uncomfortable with that and would return on June 20 to complete the deal. Instead of respecting that, they kept pressuring me to buy immediately. When I refused, the "boss" stormed off angrily without a word. Because of this experience, I've decided I will not be buying a vehicle from this dealership or any GMC location. I left feeling disrespected, pressured, and completely unheard. Be very careful if you plan on doing business here. read more

Been bringing my truck here for years. I can't recommend it enough I mostly deal with Emerson but have never been disappointed when dealing with any of the other team members. Everyone I've encountered has been knowledgeable and kind. Emerson has continuously gone above and beyond to help me out and always finds a way to make it happen. If you're looking for a dealership to call home, this is the spot. read more

We will start off by saying the overall purchase experience was outstanding. The entire team was friendly, professional, and efficient. We could not have been happier with our purchase experience. However, the rating drops because as a gay couple spending $100k for a vehicle we were extremely offended to know the owners support and openly promote racist and anti LGBTQ propaganda by having FOX news blasting on the main TV in the showroom. One would have thought that the owners, who are Canadian would be more sensitive to the entire population their dealership serves. Instead, we sat in their showroom for over an hour listening to the ranting of a racist and bigoted tv channel host. So outside of the great staff, the blatant support for racism and anti LGBTQ hatred supported and promoted by the owners made the experience appalling. I would highly recommend that anyone from marginalized communities think about what this dealer supports before making a decision to purchase. But we do love our new truck! read more

Temecula Valley Buick GMC - Car Dealers Near Me - Temecula, California

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5hr oil change when you have an appt......ouch!! I hope the service department can work on that.

Service department sucks! The worse in any dealerships. Horrible customer service. They don't care to answers any call coming in or call back. No work ethnic. Try scheduling anything is impossible. You have to be in person! Everyone seem lazy! read more

Service Department gets overwhelmed by the number of customers I think, but I have received good service.

Service department was outstanding. We actually make special trips from San Diego to come here to service our truck because Mike and his team take such exceptional care of us. Due to the nature/potential length of the service (multiple days), we were provided a loaner vehicle which we appreciated. Professional, attentive, personable, good communication, and no financial surprises. Well done! read more

I've been here a couple of times and both times they wanted to take me inside and look at their inventory on a computer. I can do that at home. I came to the lot to look at the trucks in person. It'd be better if the sales people can check inventory on their phones and unlock the vehicles via an app, instead of having to get physical keys to unlock the doors. read more

I guess I am not the only one that this dealership has used deceptively tactics on. they utilize false advertisement to get attention and force added services on customers. their online listed prices are not what they indicate once u show up to dealership. I went to see a truck listed for 42k and after all the FORCED added services like paint protection, interior protection and other items that again aren't optional. the prices jumped to over 52K. again they indicate that all these items of paint, repair, small dents repairs etc is MANDATORY. I don't think this is a tactic they can utilize and I plan to report them to the BBB and Department of consumers affairs. Here are some screen shots of what they offer online vs what Their numbers are. Very Shady dealership, very deceptive and misleading. read more

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Recently got my vehicle serviced here and was over charged for a quote coming out to $1,500. Luckily I have an after market extended warranty and they informed me I'm being over charged. After talking to a service specialist in person and questioning the amount, only then was the quote double checked and corrected to $800. My service specialist was not apologetic nor was an empathy given for the mistake. I don't think this was a mistake but I caught them trying to scam me. Please double check your quotes everyone. read more

Sales people just want to sell I understand that, but they can't really hold you or convince you to buy there car, it's so pushy and when it comes down you need there help to see the little damage that you didn't really see it, they won't help you, state that if you have your car outside there property it will be your own problem. read more

The staff at Temecula Valley Buick GMC was not very helpful in my search for a car. I ended up visiting the Temecula Toyota dealership afterwards and it was night and day. I purchased a vehicle on that same day. read more

Awful dealership - they did the bait and switch on us. We drove over 80 miles in traffic to purchase car. Once we arrived we find out the car had just been "sold" even though our licenses and social security cards had already been run to hold the car while we were on the road. The shady manager Rigo never said "I'm sorry," but instead said "there's nothing I can do". He wasn't in the least bit sorry because he got more money for the car over the phone. We were leveraged so that they could sell the car at a higher cost with dealer add ons to someone remote - they said we were on our way in to buy it to the other interested party. They don't deserve your business as unethical as they are. read more

They advertise a 2014 Toyota Tacoma for 7000 on their website and said sorry they made a mistake False Advertising read more

I want to give a special shoutout to Freddie, the salesperson, and Joey, the manager, for making my deal go through smoothly. As someone who used to work in the car business, I can honestly say they were straightforward and genuine from start to finish. No games, no gimmicks--just a clean, honest transaction. Great job, guys. Thank you again! read more

This company (falsely) advertised a GMC 3500 for an MSRP $92,230 and a Sale price $93,825. I contacted sales person Peter early in the morning to confirm the Sales price of $93,825 as the official "off-the-lot" price before taxes, and Peter confirmed that was indeed the price. I told Peter I wanted to lock the deal in, and purchase the vehicle today. I spent the day filling out credit applications , going to the bank to get the down payment, scheduling travel arrangements to pick up the vehicle, washing and preparing photos of my trade in as the dealer requested. I did all under the assumption we had a done deal. In the eleventh hour after I completed all these tasks, I receive a call from Ivan that he now must mark up the vehicle an additional $6700 . He states that the sticker price on the vehicle is more than the sale price listed on the website.That he must now mark up the vehicle $6500, not $1500. Additionally, I now have to buy extra accessories that I didn't ask for such as cupholders, door protectors, and ceramic wax which will be an additional $1700 on top of the extra $5000. After these unethical antics I informed Ivan I'd take my business elsewhere. Ivan was not be aware that I have a degree in business law, and that I'm aware that false advertisement is a crime in California punishable civilly and criminally. I will be contacting GMC and the BBB informing them of this dealerships illegal and unethical activity. Furthermore, I will be filling a civil suit against this business to hold them accountable and to protect future customers from having to deal with these shady sales people in the future. read more

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This dealership won't respond to emails, calls from their CE folks. Well, looks like I will have to get the DMV,BBB, ATTORNEY General office and anyone else including Corporate Headquarters once again. Maybe having an investigation started they will wake up(Fred Hayes,Sean, Mike) Fred, Mike knew of issues for 5 months and did absolutely nothing to help. I'm curious if Gary Woodcock ever reads these reviews and if so ,it's pretty obvious he doesn't care. read more

So incredibly disappointed with our purchase, I feel like my husband and I were robbed. We purchased a 2015 Ford F150 lariat with low mileage. The truck looked to be in immaculate condition and for the first six months we had zero problems. Fast forward to nine months after our purchase and the truck started leaking oil, causing it smoke from the engine. We immediately contacted GMC and we were instructed to take the vehicle to Ford for an inspection which my husband and I had to pay out-of-pocket $250out-of-pocket. Ford told us the truck needs about $10,000 worth of work, they were shocked the truck passed GMC's inspection. As were we the only reason my husband and I felt comfortable purchasing a preowned vehicle from GMC is because they promise you this bullshit warranty, which makes you think you will be supported and protected, but it is nothing but empty promises and a SCAM. The truck needs so much work my husband and I cant not afford so it's been sitting in our driveway for three months now meanwhile we're still paying a monthly fee of $450 a month.. I am so disappointed :( we feel robbed and tricked, we were completely taken advantage of! No dealership should be able to sell a vehicle that does not pass rigorous inspections. My husband and I are now stuck paying a $34,000 truck that we cannot drive. Please take our experience seriously I am not not a Karen or the type of person that likes to attack businesses. I'm actually the complete opposite as I manage a huge corporate hospital and I understand the effect that this can have an accompany. Do not make the same mistake that we did. we are a middle-class hard-working family that has been completely screwed. If any of you have any advice, please message me directly on what we could possibly legally do. I am at a loss. read more

Temecula Valley Buick GMC - One picture of a major oil leak. - Car Dealers Near Me - Temecula, California