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Audi Gilbert

3.4 (67 reviews)
Open 7:00 am - 8:00 pm
Updated 2 months ago

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Services - Audi Gilbert

Check engine light

Engine oil light diagnosis

Auto general diagnosis

19 More Services

Auto noise diagnosis

Tire Pressure Monitoring System diagnosis

Auto no-start diagnosis

Auto vibration diagnosis

Auto diagnosis or inspection

Auto pre-purchase inspection

Auto maintenance

Oil changes

Auto repairs

Auto battery or electrical system repair

Auto brake repair

Auto engine repair

Auto HVAC repair

Auto light repair

Auto steering and suspension repair

Auto transmission repair

Auto wheel and tire repair

Routine automotive maintenance

Transmission leak inspection

Audi Gilbert Photos

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Recommended Reviews - Audi Gilbert

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Reviews With Photos

Beautiful Audi
Louise S.

I am a big Audi fan ever since I got my Q5 it has been really hard to even consider a change. I have had to come back here a few times due to service issues but the folks at Audi Gilbert have been kind and helpful to me. I am at the cusp of deciding if I move to another model or just current year of the same but I am still attached to my Q5 which is awesome in my opinion. The service department here is always very helpful and kind but I do hope they can fix a repeated issue I have had other than that I don't have any concerns. I love my Audi and my experience at Audi Gilbert has always been positive. A walk through the showroom is always very tempting. Gotta keep working hard to keep up with this habit of mine to like luxury vehicles

Scott C.

Service Rep Scott P. is fantastic. I have had a lot of luxury cars over the years and nobody has gone above and beyond like him. Grateful that true customer service isn't dead and that there are still good and honest people out there.

2023 Audi Q7
Elliott S.

We Rented A 2023 Audi Q7 From This Dealership I All Wanna Say Is That Audi On Demand Is A Excellent Rental Car Company I Recommend This To All The Audi Owners Out There

Audi E-tron
Victoria K.

If you're on the market for a new Audi - Carson is your guy. He is honest, knowledgeable and works hard to get you the best deal despite us being in a sellers market. Carson is dedicated and as a top priority cares about the customer ahead of anything else.

3 hours of delay to start work.

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Ask the Community - Audi Gilbert

Review Highlights - Audi Gilbert

Amazing staff, I personally worked with Scott in the service department and he made my life a hell of a lot easier.

Mentioned in 9 reviews

Read more highlights

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Spectrum Car Care

(94 reviews)

This is hands down the best auto repair shop i have ever taken a vehicle to. Michael, Gabe, and…read moreJustin bent over backwards to make sure everything was right and even provided a loaner car while they diagnosed the issue(s). My car ended up having some pretty annoying electrical issues that took a couple of days to diagnose, they kept me updated during every step of the way. Once they found the issue they got parts in and got it done within the day. They are an honest, no bs shop. Cant recommend them enough.

I called in a few days prior to wanting to come in and thankfully they were able to accommodate a…read moredrop off. I needed an oil change and tire rotation, they also did a whole car review. I really appreciate their text message system that allows me to review what they're recommending now and in the future. I also really enjoy that you can opt right then and there to approve or deny a service. It also has prices estimates. At the end of the service the price estimates were the same as the charges (not sure if it would ever vary or if they would call before if it was to be more) I appreciate the pictures they take too! Pricing seems to be fair and comparable. The service was excellent. Very approachable and patient as I had questions and concerns since I'm not familiar with car stuff. It's easy enough to find, squeezed between the sonic and gas station. You could probably wander around and sit other places if you needed to wait for your car. I definitely plan to come back for my future care services and recommend!

Sunland Auto Service

Sunland Auto Service

(292 reviews)

Just amazing all around. Never had a better service experience in my life. Randy might be the…read morenicest guy on the planet

I'll try keeping this as short as I can. My family and I was on a road trip for the Christmas…read moreholiday. We started having some loss of power issues (no check engine light) in Southern Utah and with no shops open, we limped it to our destination in Gilbert, AZ. Took our rig (2000 Ford Excursion w/ V-10) to Sunland Auto and Randy was who took my information and such. They diagnosed the issue to being a bad catalytic converter. They called, informed me of the problem and the cost of repair, I gulped (those suckers are expensive, I know, but still hurts) and said do what needs to be done. Super quick version - That catalytic converter went bad while in California, was told it would be covered under warranty, it wasn't due to sublet being used for initial repair, Sunland Auto (Scott) reimbursed me still. Thank you, Randy and Scott, for working with me and taking care of my family the way you did. Not so quick version - Sunland Auto got it replaced (and checked and recharged my A/C system per my request) and I got the rig back. All went well; we then went to Southern California for leg two of our trip and the rig ran well all the way there. While in CA, I was leaving to go to church and noticed something was off and limped the rig back around the block. Got it into a shop the next day. Long story short there, the catalytic converter was bad. Seems unlikely to get a defective one, but the rig was running well, had different shops look at it and none noticed anything mechanical going on to think the rig was destroying the catalytic converter that quickly. I called Randy at Sunland Auto and explained the situation, prior to taking it to another shop. He was sorry to hear I was having car troubles and let me know if it is in fact the catalytic converter, that Sunland Auto is part of a nationwide warranty program and it would be covered, so to take it to a shop, get it diagnosed, and circle back. So, once it was diagnosed to be the catalytic converter, I worked with Randy on next steps. He told me there were some shops in network with the warranty provider, but that ended up not working out as one was backed up a couple of days and the other seemed uncertain about the warranty claims system (person behind the desk said the owner deals with that). So, I end up calling the nationwide warranty provider for some insight, they give me a couple more shops (most won't be of help, jiffy lube, body shops, etc.) and also tell me I can go out of network, I would just need to submit the claim myself. I decided to go that route as we needed to get back on the road to head home to Montana. We get a new catalytic converter and make it home. I work on the warranty claim. I get informed that because a sublet was used to do the repair, there is no warranty. I at first understood this to be that I used a shop that was disqualified and was disappointed. I call Randy, explain the situation to him and he collects information from me, who I spoke with, etc., and get clarification for himself. He gets back to me and says he also must have been misinformed about the use of sublets. He asks me to send him the invoices of the shops I had do the work in CA and he would send the situation to the owner (Scott I believe is the owner). While I wait a few days, I reread the email from the nationwide warranty and realize the reason they will not honor it is because Sunland Auto used a sublet to do the catalytic converter replacement, therefore the was no warranty. Now I understood that situation better. I reach out to Randy via email, forwarding him my conversation with the nationwide warranty rep and share my new realized understanding and ask if this is the situation. Randy forwarded my email to Scott, and Scott reached out asking me to call him so we can work out me getting reimbursed. We got it worked out and I was reimbursed for the charge of having the catalytic converter replaced by Sunland Auto. It wasn't as smooth as one would hope, but I am grateful that Sunland Auto cared enough about me, someone that was an out-of-state visitor, to still be willing to honor their work and reputation and reimburse me for the charged amount since it could not be done via warranty. I appreciate that Randy took time to work with me, because I know the shop is a very busy shop, and for good reason. Thank you again Randy for being available to answer my questions and concerns, and working on making sure I was taken care of, and to Scott for getting me taken care of.

Audi Gilbert - car_dealers - Updated May 2026

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