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    Bill Luke Santan

    2.5 (268 reviews)
    Open 8:00 am - 9:00 pm

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    Services - Bill Luke Santan

    Auto maintenance

    Auto repairs

    Routine automotive maintenance

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    Recommended Reviews - Bill Luke Santan

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    Almost $80k Lexus GX550, they said they fixed some scratches.

    Terrible vehicle reconditioning standards. Vehicles look like they were touched up with spray paint and nail polish. Went to look at two higher-end vehicles and this dealer literally ruined them right before they hiked the resale price up. This is just a continuation of a previous experience with Bill Luke years ago. I did one transaction with Bill Luke back in 2013 and told myself I'd never go through that experience again. Here I am 13 years later giving them the benefit of the doubt and they are still doing the worst work for the highest price. Not to mention that I called ahead to have one vehicle ready for a test drive and it wasn't ready an hour and a half later when I got there at the time I said I would. Interior was a mess, gunk on the seats and I didn't even end up test driving. The other two dealers I actually test drove cars at had the cars filled with gas, washed and ready by the front door with a similar lead time provided. Check your vehicles! If anyone has to buy a vehicle from any Bill Luke dealer, ask about ANY vehicle reconditioning. Ask them to point out EXACTLY what was done and make sure it is up to your standards. The person touch-up painting these cars shouldn't be allowed to touch ANYTHING. The Lexus GX550 had dotted paint touch ups and a gash in the sidewall of one of the tires. The hood had scratches all overs like two cats were going at it. The BMW M2 had a bottom tier repaint of the front bumper. Color looked off from the rest of the car and paint was on the grill inserts and headlights. So disappointing to see a dealer sell you the world over the phone and brag about their standards to arrive to potentially spend $150k between two vehicles to find that they don't have any standards. Even the sales guy thought the things I pointed out looked awful. No price negotiations either, just setting a price and hoping some idiot walks in there without asking too many questions. BE CAUTIOUS HERE. Ask all of the questions and do your due diligence.

    Parked in the shade cooling off so we could inspect it in comfort.
    Holly M.

    I had a great experience today when my husband and I came in to "look" at a used car. Our salesman Todd was friendly and helpful from our first interaction. I told him what we wanted to look at. He quickly located it and had it brought up front under the shade canopy and cooled off. He let us inspect it, answered all our many questions and let us go at our speed. We didn't feel rushed at all. Long story short..... we traded in my truck and went forward with the purchase of my new beautiful Mustang GT. Everything was fully upfront and explained on every level. It was a very easy process. Very smooth! If you're looking for a car I'd fully recommend calling Todd to help you!

    GUY PLEASE DONT DO WHAT I DID I bought Santa Cruz with low mile from the dealership, they didn't really tell me much about the cars title and I just recently got out of an accident so I had to get into a car very quick. I bought this car not knowing that it was a branded title until now that I'm selling it they should've told me that when I bought the car isn't that illegal anyways I'm dealing with a truck that I paid $26,000 for worth half the value now and they won't even want to buy it back from me guys. Please do not buy a car here or trust all of the low reviews.PLEASE PLEASE LIKE I LOOK HAPPY IN THIS PHOTO. I AM NOT HAPPY FINDING OUT THAT THEY STOLE MONEY FROM ME! Please spread this if you can and I would give them a negative review if I could

    Bait-and-Switch Experience I received an official written offer from Bill Luke Santan for $35,025 on my vehicle. After following up, they suddenly dropped the number to $26,000 and tried to justify it. That's not a small difference -- that's almost $10,000 lower than what they lured me in with. This feels like a classic bait-and-switch tactic to get people into the dealership. Extremely disappointing and dishonest business practice in my experience. I would strongly caution others to be careful with their "offers."

    A worn out edge on the rotor.
    Randy L.

    BUYER BEWARE, it is not always what it appears to be! Purchased a 2022 GMC AT4. Pointed out some obvious concerns and was told there would be addressed and taken care of, Neither was true. For instance, I was told this air filter was fine and did not need to be replaced. In addition, the brake rotor had visible wear on it, and they said that too was fine. However, I don't believe a pre-certified vehicle typically has those defects unless they're not falling in the guidelines of the manufacturer of the vehicle.

    Both of these recalls were not done before the vehicle was sold not cool
    Jake C.

    When you buy a vehicle, make sure that you ask the dealership have they done all recalls? this could turn into a humongous nightmare please look at another review for superstition Honda trying to fix Bill Luke Santan mistakes i've included photos all these things should be done by a dealership before you buy it when they take the car through emissions testing they get notices about recalls a good dealership. Will do this for you so be aware also, if you have good credit or even decent credit. You should never go to a big dealership like these two go to your bank ask for a vehicle broker they will get you a 7 to 9% interest even if you have OK credit check with your bank first do your research. Don't get screwed by these sharks.

    The vehicle we decided to purchase. Thanks Tristen!

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    11 months ago

    Very painless for buying a used car. Not pushy at all. Fair price and sales person was great. Worth the drive from Tucson.

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    Ask the Community - Bill Luke Santan

    Review Highlights - Bill Luke Santan

    I will recommended San Tan Luke and specifically Brian, since he made us feel like we had a friend within the business.

    Mentioned in 15 reviews

    Read more highlights

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    Christian Brothers Automotive McQueen and Guadalupe

    Christian Brothers Automotive McQueen and Guadalupe

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    The only place I will go to! The staff is always the best - so kind, knowledgeable, and quick!…read moreThanks so much

    I originally chose Christian Brothers on McQueen and Guadalupe because they appeared organized,…read moredetail-oriented, and professional. I purchased four tires for my Ford Transit work van and trusted their recommendation, assuming they were providing the correct tires for the vehicle. Less than a year later, one of the tires began splitting. I took the van to another shop that was closer because I did not feel safe driving all the way back to their shop. It was at the new shop where I was informed that the tires installed on my van were not properly rated to handle the weight of the vehicle and should not have been installed in the first place. I contacted Christian Brothers to explain the situation and was told I would need to drive the van back to their shop -- despite the damaged tire -- for them to determine whether anything would be covered under warranty. While I was getting the quote elsewhere to replace all four tires, Christian Brothers called back and offered a slightly lower price if I purchased another full set through them. In the end, the difference was only about $100 compared to the other shop. A shop I had never even used before, and that was the cost with no additional warranties or discounts (like Christian Brothers was claiming to be giving me). They stated they were giving me tires at cost and not charging for labor, not true. They tried to make it seem like they were doing me some huge favor by giving me such a small discount. Their front desk employee, Eric was as "helpful" as he could be throughout the process, but overall should have pushed harder with his upper management to resolve this. They should have completely comped the price of the old tires as this was their, dangerous mistake. Now they're not only making money off of me but also causing me to lose additional money by missing work to fix a problem they caused. I'm extremely disappointed with how this situation was handled, especially considering the original tires that they chose were improper for a work van like mine. All of this resulted in me needing to purchase two sets of tires within a single year!!! I expressed to them that being without my van would result in loss of money as it is my work vehicle. They had no concern for my time, money and no sense of urgency to resolve the situation that they caused. I had to leave my vehicle with them for more than a day the first time and again overnight the second time. I would NOT recommend this place to anyone!

    Bill Luke Santan - autorepair - Updated June 2026

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