Had an excellent experience with Cars Land Dealer, especially with Howie . He helped me purchase a…read moresuv and was professional from beginning to end. Howie was knowledgeable, honest, and very helpful, answering all of my questions and making sure everything was handled correctly. It's not always easy to find someone trustworthy when buying a vehicle, but Howie made me feel confident in my purchase. I truly appreciate the great service and highly recommend him and Cars Land Auto Dealer to anyone looking for a vehicle. Thank you, Howie!

Easily the best experience I have had at a car dealership to date. The whole staff was…read moreaccommodating and our sales guy Anthony was great to work with. We will definitely be referring friends here and will work with them in the future if we are looking for something special! Found a 2021 Audi TT RS here which I could not find anywhere else in AZ.

These guys are awesome!…read more I've bought a few vehicles from Brian and I have referred him to many as well and they have always been super honest and very helpful. They work with new and used cars and as well I have bought a commercial van from him as well. He always takes his time to help and he finds you the best deal that you could find and makes sure that the car is in great shape. I will definitely reach out to them with any other vehicle needs. Thanks Brian!

Out-of-State Buyers Beware! Seller/Owner (Brian) did not disclose significant cosmetic defects with…read morethe vehicle (Ferrari California). He initially asked for a cash deposit (cashapp, Zelle, etc) to hold the vehicle until I could arrive 4 days later. Thankfully I used a credit card (disputable vs. cash). Upon arriving I found major cosmetic defects with the vehicle that he brushed off as nothing (the perimeter of both headlights were scratched/crazed and the entire dash was delaminated and puffy). The vehicle was not even washed or detailed and the weather had been clear for several days prior to my arrival. After seeing the true condition of the car I was not happy so I decided to pass on it. He refused to refund my significant deposit even though I never agreed or signed a purchase agreement and he never disclosed the deposit was non-refundable (otherwise I would not have sent one). This is a very deceptive and unfair business practice. STAY AWAY FROM THIS SELLER! He is NOT honest! Any response to this review by his company would be lies!

Brian was extremely helpful in navigating my first car lease. He is very knowledgeable about all…read morebrands, current pricing and discounts. He met me at the dealership for the negotiation and again on pick up day to ensure it went smoothly. I highly recommend connecting with Brian for your next car purchase, new or used!

As a first time car buyer, Brian helped me understand the process and everything went so smooth. He…read morewas reassuring, happy to explain anything I was confused on, and very responsive to my texts/calls. I had never done a lease before, nor had I thought of doing one, but he helped me every step of the way and a lease turned out to be perfect for my situation. I could not recommend him enough!

I scheduled an appointment for a detail today but they did not show up, and they did not answer any…read moreof my texts or calls. In fact, they pushed my call to voicemail almost immediately. It seems like the other bad reviews were accurate in that they will ghost you, but I guess it depends on your luck - if you're one of the lucky ones that they'll show up to do a great job for as the other great reviews stated. This is certainly not the right way to do business. The only good thing is that you don't have to pay ahead of time in situations like this. Don't waste your time with this company as I did.

So happy to be writing this updated review! I got a call shortly after my negative experience from…read moreZach and he took full responsibility for his actions. And he didn't just say sorry and hang up. When I tell you he apologized it's because he sincerely took accountability and I could hear it in his voice that it was truly a heartfelt apology. And what I didn't expect is that he offered to make things right, in fact he asked if I would give him and his business a second chance, which you rarely hear from small business owners especially after receiving a customer complaint. I accepted and we made another appointment. Zach is a wonderful person, he did a great job on the wash and gave me advice on how to care for my car. Extremely satisfied with the customer service and his work, would definitely recommend!

I had a very positive experience with Blue Chip Auto overall. They did an excellent job installing…read moremy windshield--everything looks great and the quality of the work is solid. What stood out to me even more was their service recovery. There was a small item I had requested that was initially overlooked. While it was inconvenient to have to come back another day, John handled the situation the right way. He was genuinely apologetic, took full accountability, and made sure it was addressed without hesitation. That kind of ownership goes a long way. Mistakes happen, but how a business responds is what matters--and in this case, they showed professionalism and care. I left feeling respected and taken care of. I would absolutely recommend them and would use their services again.

It doesn't get better than these guys! I chose Blue Chip to replace my windshield based on the…read morepositive feedback and they didn't disappoint. I requested a quote online over the weekend and received a call Monday morning. John set me up with an appointment and ordered the windshield then and there. What was the most helpful that he called my insurer while I was on the phone with him. My insurer told me that the crack had to be larger than a silver dollar to cover replacement. They went on to say that Blue Chip was not a partner of their insurance company. I asked the insurer if that meant that they wouldn't cover the windshield if Blue Chip replaced it. John promptly jumped in and told me that the windshield would be covered 100%, but that the warranty would be covered by Blue Chip rather than my insurer. I appreciated the clarification. He told me that there would be zero out of pocket cost to me. The insurer told me that the repair would be covered and John did the rest (which was literally everything). Blue Chip replaced the windshield right in my driveway, again, at no cost to me. The service tech, Dan, was on-time and went out of his way to answer my questions, like calibration of the camera. Since my vehicle was newer, it had a camera for emergency braking and adaptive cruise control, which required calibration by an authorized tech when the windshield was replaced. Blue Chip took care of that as well. Dan showed me where the camera was mounted and why it needed to be calibrated with the windshield change. Dan was professional, competent, fast and friendly. In the end, I got a shiny new windshield installed by professionals at no cost to me. I have found my permanent glass company!