Arinell Pizza in Berkeley, What a horrible collapse from the fantastic experience it once was.
I really enjoy this pizza. That said, EVERY Pizza is different, and I now see, that there is no one BEST, as it depends on my mood, and YES, Arinell has often been on my radar, as well as Gioa in Berkeley, Summer Kitchen, and at times Bobby G's, and then, there is always Toto's in the Peninsula and Tony's in the City and Walnut Creek...YES, I know and LOVE my pizzas.......ok Golden Boy in the city and one place at the bottom of Taravel too.
I digress...I used to remember when Arinell was FUN to go to. Quick slices, a special taste....somewhat friendly service to fun friendly service and then what happened. It all collapsed in a huge sense. And after so many decades,
I first noticed a new aged cooks and cashiers....just different. Disengaged I suggest. Lets say a bad attitude, but I am not there to make friends, but still...friendly service is always good. Then, the Snowflake issue.....YES, a pizza was being cut, it was a RECTANGLE....a Weird Rectangle and I was getting this very long Skinny slice, hard to hold in the car, it had no base to it to fold over. I asked the cashier if they had any of the more traditional round pizzas. And his reply was so odd...perhaps he was just on drugs....."No man...every pizza is different, each one has a different shape, just like a snowflake.....this is what we have"
WOW, ok Mr snowflake, perhaps, it is just you Snowflake mentality...but ok, I buy the pizza slices....
Then we have, shortly thereafter, MR. Plague....yes, a server, who clearly has a bad cold, and coughing and hacking over and over, deep coughs, the coughs of death.
What do I say, I want to be polite, I also do NOT want a slice that has been coughed over with his latest Plague...so, I tell him I want a Sicilian slice, the CORNER piece furthest away from where he could cough, and the Sicilian's were NOT in that coughing sphere he was hacking over, but that was just bad, gross...but, COME ON Arinelle.
I had several good experiences including a great one Friday, August2, the guys were cool so after my swimming workout on Friday, August 9, well, I decided to repeat and again, get 3 slices, and then, I changed my mind as I came up to the counter and asked if they were still making Whole PIES!!
This is where the Meltdown happens.
The cooks says yes and asks me what size....and I tell him medium but from past experience , thousands of slices and maybe 50 pies over the decades, I learned from the cooks, the THINNER slices in the individual slices were different from the whole pies, but the whole pie could be rolled out thinner....so, I always requested such
MELTDOWN
I asked the cook for a whole pie but rolled out thinner. Cook exclaims he CANNOT DO IT....wow...I think, I have had so many don't that way, and hey, this is NOT rocket science, just roll it out thinner...
I ask 2 more times and perhaps in the Millennial way, he does not like being challenged....and says NO...and then explains....that he has NO MORE medium doughs....WOW again..ok..so, Arinell they makes it dummy proof for their cooks and has pre-proofed dough balls for medium and large.
He explains it is the BOX and there is no box that can take the pizza rolled out thinner...and again using a medium and putting it in a large box will not work as he is OUT of Medium sized dough balls. Now, however, he gets argumenta and hostile to me. He says, he can figure out how to do it, and really can, but h e is just really really TIRED of me telling him what to do. And how to do things.
He proclaims he is a great pizza maker and makes the BEST pizza but NOT to tell him how to do it....WOW, I just tell him I want the thinner crust that comes the individual slices....no big deal!!!
I suggest WHY Not just take the Large Dough ball, remove some of the dough, I will PAY for it all, and make it thinner with less dough and to add toppings. He exclaims that is somewhat like what he was thinking of and as he turned, he come out with a repeated discussion of how he is fed up with me telling h im what to do, and how to make a pizza, and repeats this over and over....again OWNER makes more money I bet when toppings are sold, but now, I am just fed up with his attitude,
I look him square in the face and tell him, "Just 86 the entire order. Cancel it "
His reply is so fantastic, I really hope the owner reads this....this cook..tells me Great, I don't want to make you a pizza anyway, and I would prefer not to server you, then, the cashier goes off on a small rant about how he is tired too of me and my attitude.
These guys have no ambition and just a horrible sense of self entitlement and work ethic to believing they are their own boss, when instead they are just cooks and servers at a little pizza place. read more