The worker named lai or lay or lia or however you spell it she's amazing very nice very respectful I have been to a ton of apple bees and this was the best experience thus far our waitress was nice to I don't recall her name but she was nice I came all the way from Sacramento and would do it again because I love Applebee's and I love feeling welcomed But with "lay" you have a winner Applebee's if she worked at every location you guys would be winning! read more

They should have a policy that butt cheeks must be covered to come work with food. If it wasnt a to go order I would have walked out. Underwear is not an appropriate substitute for work pants. Disgusting read more

If I could leave NO stars I would !! Super disappointing treatment by hostess and manager, one of Our fav places but we were so disrespected we left!!! They need to work on their customer service for sure! read more

Liz @ Applebees in the open lounge section in Chico tonight was an amazing help and made the usually mundane experience really enjoyable, appreciated everything she did and the energy she brought. Thanks! read more

Should have known the second we walked in, they seated us in a booth and under the table was dirty napkins and crayons clearly they have not cleaned well. I let that go. We came in for desserts. The waiter came over and he was extremely rude. I asked for my drink to be in a to go cup 20 minutes later he arrives and my drink is in a glass. Let that go as well. asked him for a straw he must've forgotten because he never came back to the table to even take our order. I asked the young lady who sat us down for a straw. She sent the waiter back over. He came to the table. We ordered our desserts halfway through our order. He says I'll be right back. Didn't come back for at least 20 minutes. He was walking past our table and I said can we finish our order now he said yes I will be back in just a moment, make a long story short took over two hours for two desserts, extremely disappointed in the service! Definitely will not be coming back! And do not recommend! read more

worst service ever!! All you can eat shrimp, wings & ribs??? waited 45 minutes after my first plate and 30 after that!! I will share this worst dining experience with everyone I know - The place wasn't even busy - Staff way to busy talking among themselves about personal life problems read more

NEVER GOING BACK....... Showed up at 9pm, so I get it's later in the night. AC is broken. Fine. I accepted that it would be warm on this 104 degree day. After a long while Waitress took our drink orders. Then we sat there and watched a young gal get seated next to us. She took her order first. Ok? She eventually came back and took our order. We eventually got our drinks 20 mins later. Turns out the girl next to us either works there or is a friend or something, cause right after she took our order the gals food came out. Keep in mind we ordered chips and salsa as an appetizer. 30 mins later I canceled the appetizer order because why bother after 30 mins? Sooo, meanwhile, we are sitting there hot and hungry, no appetizer, and homie is enjoying her food and has pretty much completed her meal after two different employees sit to chat with her (including our waitress). Some of it bitching about fellow employees and some of it bitching about customers. 50 mins later the food finally comes out. No offer for refills by the way at any point while we sit there roasting. I had to go to the bar to get my son's drink refilled. Never got asked if we needed anything. They set the plates down and my shrimp is raw except on the very tail ends where it's burnt. I immediately ask for a to go box because I'm done. I've lost my appetite and I'm just angry. This was the absolute worst service I have ever received in Chico. My shrimp was raw, my husband says his steak was bland and flavorless. I'm glad I preserved my one glass of tea through that entire hour of waiting for our food because apparently that was all I was going to get. I want to call the manager to tell him how awful this experience was, but there's no point, as there's nothing that can be done to rectify this situation. I'm never going back. No more chances. The last few times we have gone has not been good and this is the last straw. Goodbye forever Applebee's. Don't go there. Save your money. read more

Applebee's Grill + Bar - American Near Me - Chico, California

We are currently at the Applebees location in Chico and I wanted to share this with anyone and everyone who is planning on coming here. DO NOT BOTHER! The first problem was that we both got the 4 Cheese Mac and Cheese and we both got nothing but raw bacon in it. The second problem is that I asked for a refill from an inattentive waiter and he came up and replaced the straw in front of me and just stuck it in my cup, his fingers almost touching the beverage. That's disgusting. The third problem is that there are 2 waitresses standing around gossiping when the tables are extremely sticky. Do not bother with this Applebees at all, unless you want food poisoning. read more

Applebee's Grill + Bar - Raw bacon in their 4 Cheese Mac and Cheese. Freaking disgusting! - American Near Me - Chico, California

Burnt to a cerisp! My dinner is so burnt that everything on the plate taste like charcoal. Wtf are they doing in their kitchen to allow this. read more

Applebee's Grill + Bar - Charcoal Burbon Street steak dinner! My plate was literally almost on fire when they brought it out and the food is way too burnt. - American Near Me - Chico, California

This is a $16 salmon meal from Applebee's in Chico,CA. It is basically a fish stick. The four pieces of broccoli are cold. I have eaten at other Applebee's and never had a meal like this. Absurd and guaranteed never to make me want to go there ever again. read more

Applebee's Grill + Bar - This is the picture on the menu. - American Near Me - Chico, California

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Friendly fast service, our waitressed stop by our table 11 times to make sure that our drinks were always fresh. I haven't seen service like this in years. My entire family highly recommends Applebees. read more

Good service and food was prepared well! Recommend the Bourbon street Chicken and shrimp.

Will never go to the Chico Applebee's ever again! They don't have a secure parking lot, we had our bicycle stolen from our pickup in their parking lot in broad daylight. We are an elderly couple (ages 66 and 67). When we asked about their security cameras, they said they didn't have any on the south side of their building, only in their back parking lot. Unbelievable! So, if you have anything you don't want stolen, make sure you ask if their cameras are on and where they are located. Also, they weren't too interested in helping us, just ended the call with 'hope you have a nice evening,' did they not hear me or understand, we just had our bike stolen????? Don't really want to give it 1 Star, but won't let me submit without selecting a star. read more

I have not been to Applebee's in 20 years but I had a hankering for Ribs and somehow thought I would go there for them. It was a mistake. The place is a bit dated inside but an ok atmosphere. The waitress was nice and it was not very busy in there. I ordered a half rack of baby back ribs and broccoli with criss cut fries. It took about 45 min to get my food. I don't mind if it takes a while because mostly that means it has been freshly cooked. But man the dish I got was horrible. The only thing eatable was the Broccoli that was cooked just right. The ribs had pretty much ( I am not exaggerating) no meat on them. Just bones with a bunch of extremely sugary sweet baked on BBQ sauce. The few scraps of meat on the bones were so crunchy and tough I felt like a dog on a street getting fed some leftover scraps from a hole in the wall no good joint in the middle of nowhere. The bill with the tip was $35.00 wow...what a disappointment. I guess now I remember why I have not gone back in 20 years. That dish alone should disqualify this place as a restaurant. I feel sorry for the staff having to serve this slop with a smile. Somebody there is making a huge mistake by not hiring a real chef. read more

The Crispy Chicken Salad was inferior. The "chicken" was unidentifiable as such since it was fried beyond recognition. If there was bacon, I couldn't find it. Unfortunately, the rest of the salad is not memorable. What a disappointment in Applebee's. read more

I've had lunch here often while visiting the fine city/town of Chico California. The staff has always been super welcoming and friendly. The wait isn't too long usually, the food is good and they give you a lot for the money. I would recommend this chain restaurant if you're in Chico for a quick bite. read more

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The best thing about this applebees is the service. I have been here 7+ x's and the service has always been good. The food is typical applebee's food, 3 star. Their deserts i will say are just about 4 star. read more

Applebee's Grill + Bar - American Near Me - Chico, California

It is what it is. Its open late, there's plenty of seating, prices are fair. food tastes like good microwavable meals, but their appetizers and drinks pair well together. read more

I'll start by saying that our waitress was really nice. Our food on the other hand was not very good. I hate giving bad reviews but this place is just not good compared to most other places chico has to offer. The kids food was made really crappy and the queso and chips appetizer was served cold. I have never gotten cold queso at any restaurant. The drinks are ok and the dinners were alright but not that good. Everything was done quickly so that was a plus. read more

Let's just say don't believe the haters! Alis at the bar is the only reason you need to come here. She's sweet kind quick and quirky I came in late 9:15 I got service with a smile and the cooks did an amazing job on my cavapati pasta. Applebee's is lucky to have a great staff here in Chico!! read more

Christmas shopping break...the wait staff was great & the place was packed but they didn't show any stress...Tyler, a Mgr on duty was very friendly our waiter Michael was very attentive as well. Food was great even though mine came out about 5 min after everyone else...but it was sizzling hot. read more

Applebee's Grill + Bar - Bourbon chicken & shrimp... Yummy! - American Near Me - Chico, California

Horrible experience from beginning to end..host pissed because we didn't want to sit at the bar,silverware was crusty, steak so tough and green beans limp. Ordered prawns but our server said the cook ate them! This place needs an overhaul in service and food. Never again.. read more

I had a good meal, tomato basil soup and Thai shrimp salad. Both of which were very good. Glad I read the review so I ordered dressing on the side. House wine was also good. Quick service and good food. What more can I ask for? read more

Applebee's Grill + Bar - American Near Me - Chico, California

I gave it 2 stars because the service was good and friendly and efficient. My favorite salad , the oriental chicken salad was the worst. The lettuce was old, had a lot of brown and was limp. The rest of the veggies tasted old. You could taste the preservatives on them. The chicken was good. The chicken wings were excellent. Adam our server was excellent. Too bad the kitchen is not. read more

Well my ribs were good, little dry the sauce was good my fries were way too salty couldn't eat them. Tony said his salad is good. Nice waitress read more

Applebee's Grill + Bar - Tony and I went to Applebees - American Near Me - Chico, California

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Applebees was fun to go to for half priced appetizers....but then they took off half of the appetizers that qualify for the deal, and they added on a beverage purchase requirement. That did it for us. We went to Olive Garden instead. Now we don't even want to go to Applebee's anymore :( read more

I have received two Doordash deliveries of Applebee's Sirloin steak and it is the best I have ever had. Also the Broccoli (with cheese) is out of this world. I have found my new place for delivery in this quarantine world. Thanks Applebees!!!! read more

This is the worst Applebee's that me and my wife have ever been to. We spent $ 50.00 dollars last night, we don't go out much because money is real tight, my wife's steak was soo small, it was embarrassing it was the size of a silver dollar, my chicken was burnt and tasted horrible, the best part of the whole meal, was the 2 beers i had. Save your money and don't eat there, we will never be back read more

We went in for a "happy dinner" after receiving some distressing and bad family news. We needed some light fun, food and a moment to escape from the nastiness. We asked for a happy table, and got a wonderful waitress, as well as the manager. Our meal was delicious, the service was great and as promised it was a happy table. We shared our bad news with the manager, and thanked her for giving us such a nice and caring server. After our dessert, we were told our bill was handled ... and they all gave us hugs. I cried then, because if strangers can be so kind, why do some family members need to be so bad. Thank you Applebee's of Chico for a truly wonderful end to an evening filled with sadness. YOU ROCK! read more

Had dinner here this Mother's Day and the food, service was superb. Had the whiskey burger, the burger cooked perfectly to order, cheese, sauce delicious. Busy but not noisy. Servers available but not hovering . Dining areas clean, well spaced. Thoroughly enjoyed ourselves. read more

We just walked out after getting no service for 20 minutes. No water, menu, or anything. Just sat and watched the table server stand around a table and flirt with another patron while showing him her tattoos! We won't be going back EVER! I am now at nearby Logan's sipping a cocktail, eating a good meal (served promptly)and feeling much better! read more

Yuck!! I ordered a classic cheeseburger. I said well done. It was pink and the veggies inside were not fresh. The French fries were soggy. Big mistake ordering online. Never again. read more

Really not that impressive. The staff is hit and miss. Some of the staff is friendly, but most seem like they could care less and your presence is bothersome. Others dining there with me have picked up on that vibe as well. Seems like a typical low wage/high turnover environment. I often get food to go from this Applebee's and several times I have either received something other than what I ordered, or some of what I ordered was not even given to me. I typically order the same thing and it is prepared differently every time. I used to enjoy their wings but they changed something about them and they are no longer even edible. Most portions are small for the money charged. Closes at 10 PM Sunday through Thursday??? It really is too bad that this Applebee's is so sucky. I've been to many Applebee's that are more than acceptable. My suggestion is to tear down this Applebee's and put in a TGIFridays. read more

I love Applebee's. I honestly think that the food is mostly good, and I enjoy going there. This particular location, however, has some issues. It's mostly the service. My husband and I go there about once every few months, and are always sad about how much we get ignored. Sometimes a creepy manager will come by and ask if everything is okay, but he is usually so busy that I don't think he would even register if we said anything back to him. I have had my drinks "comp"ed a few times because of all the complaints I have given. I'd say, skip this place and if you are really desperate for Applebee's, just go to Oroville (*cringe*). read more

Nasty. The once mighty "neighborhood grill" has fallen. These places used to be decent for grabbing a bite to eat with some friends. Packed all day long. Now, just a ghost of the past. Poor service, terrible food unless your conscious will allow you to eat all you can eat frozen chicken fingers. Celebrity chef Tyler Florance kills all he touches. The last time I was in the place smelled like it had been cleaned with urinal cakes. read more

I got food poisoning from eating Applebee's salmon! Passed out from the pain and my bowel movements were bloody. My husband didn't know what was happening as I was not responsive for a minute or more. Had to call 911. The next two days were the same followed by vomiting. It has 3 days and I am still recovering. When we called to let Applebee's know they didn't even offer to reimburse us, all we got was an empty sorry. I will never ever eat there again. The food was gross anyway. Two thumbs down. read more

Kuwait City circa 2007 was the last time I set foot in an Applebee's. Living overseas it was a comfort food that reminded us of home for those two years. Fast forward to 2021 and IHOP was gone so we went here for an early lunch. The waiter Michael was awesome, he was very responsive and friendly. The food was really good and my daughter loved the dessert and all the Chico pics. The only downside was the price I mean $14 for a burger but if you stick to the specials it's not too bad. Overall a good experience and I even told the manager how impressed I was with food and service. I definitely won't wait 14 years to patronize Chico Applebees again. read more

I have patronized this establishment around 5-6 times by now. Before three days ago I would give 3 stars. Husband and I came in on a Thursday evening. The hostess met us right away and was very nice. We sat in the bar area at a table. The waitress came by about 3-4 minutes later and took our drink order. Beers came quick and we drank them. Next time the waitress came by she took our order and we asked for 2 more beers. We effectively received the 2 beers. After that it's a mystery... we enjoyed our 2nd beers and thought our food would be coming soon... finished the beers and figured the food would be coming soon... no food. 45 minutes after our food order we had still not received any food and the husband had enough! We got up, went to the bartender, and paid for our beers. $25 for 4 beers, no food. The bartender profusely apologized but we just had to leave. Moral of the story: don't come to Chico Applebees. The food is mediocre but the service sucks. read more

This Applebee's suck! And honestly, they need to hire more people because our waiter kept telling us that she was a "one man person" meaning she was running all these table by herself. Please hire more people if you can't perform good customer service! The food was pretty average. My friend's steak was ordered as medium rare and when it came, it was WELL DONE. And we had to complain and get it exchanged. Minus points! And I did NOT like how the food came. It was the 8 of us and the food came out between many different times. Like half our table got our food right away and then 30 minutes later the other half came, it was not good because by the time their food came out, we were already done with ours! BAD SERVICE! And they suck for not having the 2 for $20 deals on weekends. It doesn't even say that on the menu so wth!! This place was shitty and their service was bad! But regardless of that I should tell you guys that the artichoke dip from the sampler platter was pretty damn good, I was get that and it never disappoints me! But it was such a small serving that there were half the chips left over after the dip was gone, sad. The jalapeno burger was not that good. Didn't come with lettuce tomatoes or pickles. However the philly burger looked good too. The other food was not that great so not worth naming all of it, just know the good stuff ! read more

The food here really isn't that good but they're happy hour is a pretty good deal. It starts at 3 pm ends at 6 or 7 pm at least m to f I always get the little chicken bites with buffalo sauce so freakin delicious! My friends like their spinach dip and chicken tenders. Everything on the appetizer menu is half off yay! Tons of parking. Located near all the Chico chain restaurants near the mall. I would only go here for happy hour, otherwise only an okay in my book and I would skip it read more