I'm on my way down to Sacramento to pick up one of my crew for a trip to SF. I have one with me already and we need lunch and I just can't get over how I love this new Big Easy menu they have now at Applebee's. The inside of this location looks similar to all the Applebee's with a bar and booths around nice open windows. I've never been to this Chico location before, but it's easy to find with the GPS, lots of parking too. We get seated and drink orders taken. I already know what I'm having, and that's my fave Bourbon sauce chicken over penne pasta and Andouille sausage. It's priced at just $11.99! I love the taste of that sausage, not too spicy either. My friend gets the grilled chicken and shrimp served on a sizzling hot platter for around $18. The food arrives pretty quickly and looks fab. The sizzling platter is really sizzling! My food looks good, all properly proportioned with all the ingredients and plenty of sausage and the bourbon sauce. We both enjoyed our meals and I'd recommend getting these specials while they still have them. read more

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I will never go here again. One of the worst experiences I've had at a restaurant. Waited over 45 minutes for our food, and had to ask where our food was because everyone around us was being tended to and served- even those who ordered long after us. It was like we were invisible. Half of our order was wrong- obviously no one goes to Applebees for the 5 star food but this was straight trash and so is the staff. If I could give zero stars I would. read more

The manager understands that she can't have her employees do something that she can't do herself. Paula is friendly, professional and makes everyone feel special Great manager! I was only around her 15 minutes and I was highly impressed. read more

Meh. Service was slow. Maybe because it was 930pm but it was also near Fourth of July weekend and it was Wednesday night I believe. They had fireworks going at the raceway nearby so u would think they'd staff better since ppl started showing up. Took a long time to get our drinks and my hubby ordered the all u can eat dish. Shrimp came out in a decent amount of time but his second plate of wings literally took 20 mins and it shouldn't have. Applebees is Applebees. Same everywhere lol OKAY food when u need it. Also weird that this one's half iHop. I'd still go though. read more

Awful experience, came in as a party of 10 ordered the kids food ahead of time after getting our own menus to make sure they could get placed quickly. Took 90 minutes to get the kids food. It was 11:30pm when the food came & the place was empty. General manager was our server and was so rude about us ordering waters for the kids. I've spent years in hospitality and always take care of waitresses but steer clear of this please. Literally corporate should probably come in and check out how it's being ran. read more

I like the way each year they donate free meals to the Veterans and the food they serve is pretty good, maybe not the best but I enjoy the atmosphere and the great service! read more

This experience was definitely one to remember, our server was wonderful the hostess not so much. Amber was a bit odd and as a group of people of color that's always concerning writhing a business. We got multiple odd stares and remarks as well as being seating in the back of the establishment. As well as when we spoke she came and added a divider from our table to the rest of the restaurant it kind of just gave segregation. My food that I initially ordered was lwk crusted over so I just reordeeed my appetizer. As soon as the appetizer came out so did the food which was odd as well. I am so tired of trying to find a nice place to enjoy a night with my ladies without someone being prejudice towards us. read more

Applebee's Grill + Bar - Chicken wonton app - American Near Me - Chico, California

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Service and food quality need to improve. My table of 5 all got their meals and finished them before they brought my food out. They gave me the chicken and waffles after waiting the entire time. The waffle was cold and the chicken strips were the size of little rat tails. So scrawny, I asked if it was the bottom of the bag. The manager said, no. That's their strips. She did comp my meal but the experience itself was enough to call it my last trip the iHop/applebees. read more

Don't order off the IHOP menu. It's clear the cooks can't cook breakfast food. Hash brown were burnt and the servers refused to get us new ones for 20 minutes. They took the meals off the bill. That's nice but the gross eggs, bacon and burnt Hash-browns made for a bad experience. I won't be back. read more

Applebees Ihop Combo was awesome. Thanks Tes and Amberlynn for helping out our large party so late at night.

I was with a group & we chose to try the new Applebee's/ihop. Some chose dinner, others choose breakfast. We were all very dissatisfied with our food. When you pay the prices charged today for a meal, you expect fresh food. My hash browns were frozen squares from the freezer! The plating could have been much improved as well read more

If I could leave more than 5 stars I would! Giuseppe was a phenomenal server, I'm not sure that I could say I've ever received better service anywhere else. He was very accommodating and attentive even though he was busy. He was very engaging with my toddler as well. The food was awesome and I had a delicious drink to. the new place is really nice and clean I love how they've done it up in there I will gladly be visiting Applehop with my family again in the future!!!! Thank you for the wonderful experience!! read more

Applebee's Grill + Bar - American Near Me - Chico, California

Waited for more than an hour for our food after ordering. It wasn't even busy, there were only 2 other tables in our section. The food was stale, tiny, and overcooked. The plates were hotter than the food itself. Very uni read more

Applebee's Grill + Bar - This is the bacon cheddar scramble. Tiny. - American Near Me - Chico, California

Came in after a long drive, great service by my girl Carly!! She gave great service and recommendations on the menu. I'll definitely be coming back Girly. read more

I usually don't leave reviews, but my experience at this Applebee's was bad enough that I have to say something. The host, Emily, was incredibly unprofessional from the moment we walked in. She seemed annoyed that customers were even showing up, didn't greet us properly, and acted like seating us was some huge inconvenience. We stood at the front for several minutes while she ignored us, even though the restaurant was nowhere near full. When she finally acknowledged us, her attitude was dismissive and disrespectful, no smile, no welcome, no effort. I understand they are going through construction but that is no excuse for the treatment we were given. read more

I came here with a very large group and the waiter was super accommodating and friendly to us! The food was what you would expect from an Applebee's: okay to good. The portion sizes were good, though, and we all enjoyed ourselves. It was also super convenient because it was right across from our hotel. My ribs were pretty scarce in terms of meat, but I heard another member of my party was pretty happy with theirs. I guess it's hit or miss. read more

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First things first... my husband and I are not fans of Applebee's. We have had too many bad experiences. However, a visit to Chico for an RC event brought us right across the street from Applebee's of Chico. We needed a hot meal on our first night and decided to order take out to give them a shot. We had the rib-eye, mashed potatoes and broccoli. It was very good. Two days later I was stuck in the hotel all day and ordered a grilled chicken bowl. It was huge and absolutely delicious. Our last night in Chico I was again stuck in the hotel so decided to give it another shot. Sirloin, sautéed mushrooms, mashed potatoes, broccoli and 2 breadsticks. I also ordered a glass of ice tea. The meal was fantastic. I'm so shocked at our great experience at this Applebee's!!! Great service as well! I just might give more Applebee's a chance. read more

Applebee's Grill + Bar - Sirloin steak, sautéed mushrooms, mashed potatoes, broccoli, bread sticks and ice tea. Delicious! - American Near Me - Chico, California

The food was excellent, I was attended to a lot during my visit and everybody was kind. Would come back again if I am in the area.

Food was good.service was ok.wait times reasonable.table needed cleaned again.blue haired Amber who works here needs to be spoken to hitting on my man even with me sitting across from him.i am posting from my mans account. read more

I've been here a few times and always had excellent service! I love the drinks, especially when they have the $5 deals. Food is good, but definitely take a Tums before to avoid a stomachache. read more

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Came to the new Applebees/Ihop. HORRIBLE! I'll never come here again. Took forever to take our order, appetizer came out super late, two of our parties food came out after a while and mine never came. Waited and waited. They finished eating and I was still waiting. The server said they didn't make mine and it'll be ready soon. It wasn't even busy in there. Absolutely horrible service. You'll never last like that. read more

For many years, my husband and I have been on-and-off patrons of the Applebee's in Chico. Up until the last year, it was a consistently good option. After a noticeable decline, we decided to give them one more chance. My husband ordered the Fish & Chips, and I chose the Chicken Quesadilla. Unfortunately, both of our main dishes were lukewarm at best, though still consumable. The most significant problem was the Fish & Chips, which consisted primarily of breading with very little actual fish inside. read more

This Was By Far the worst Experience I've ever encountered at applesbees/ihop in Chico, ca I was very dissatisfied with the service I received my food was under cooked this wasn't the issue the reaction I received was uncalled for they do NOT conduct Business professionally with this business they DO NOT treat guests with the upmost respect and ensure la food being properly served! if your a guests that is or has an elderly family member a child or someone who is very sick I'd stay clear if this please they do not practice safe food handling. The atmosphere wasn't what I was expecting either there was a few employees that were having a really hard time and being reprimanded in front of gusts as well furthermore I'd like to give a very fair warning I just do not want anybody to experience what I had to experience please save your money and your health. read more

Today I went to Applebees and had the worst customer service experience I have ever had. I talked to the manager (I believe Paula) and simply asked if they were hiring and was responded to in the rudest tone, being told no employer is ever hiring in the month of January. I understand if this location isn't hiring, but there is no reason to be that rude to someone who asked one question. I would not recommend anyone work there, the management seems extremely hostile and like a bad work environment. read more

My son found plastic in his mac and cheese! Very disappointed talked to a manager and they said they will send a coupon in the mail read more

Applebee's Grill + Bar - He said this isn't plastic in my mac and cheese and pulled it out. It's the directions of how they make it.! - American Near Me - Chico, California

As a rule we never eat at corporate restaurants. We tried Applebees and everything was good and positive. We will certainly go back in the future. As an experiment we will try Logans, Chillies, etc. read more

terrible service, the lady manager is very rude, everyone else is very welcoming though & the food is decent

This afternoon I had the most disturbing thing happen to me and customers at Applebee's in Chico, Calif. I went in just before 3:00 I frequent Applebee's as well as my friends fairly often. I was served by a very pleasant waitress. I think her name was Jackie. I ordered a hamburger and tea. The order took a very long time and I was okay with that. Approx 57 mins later my food showed. My burger looked okay but the top bun was very hard. I showed the waitress and she said oh let me take it back. I said oh no it's okay just bring me a new top bun. She left to get it. As I looked down at the lettuce what looked like pepper started moving. When the waitress returned. I said I am sorry to tell you but look and she did little bugs were crawling around on the lettuce.I said do you see them making a joke or am I seeing things. She laughted said oh no I see them crawling. She said do you even want another burger. I said yes just without lettuce. She was very sweet. She came to the table said I am going home another person will take over. I said okay and gave her her tip. When the food came out a little after 4 I asked the server to tell Paula to come out when she can. I wanted to tell Paula the manager. Who I have known of since shortly after this location opened. Paula came out I said Paula I wanted to let you know about the lettuce and timing. I have never had it this way. I started to tell her about the lettuce. She glared at me like she wanted to kill me and flipped out. She said we do not have anything like that on the lettuce and I hightly doubt your food took that long and if you don't like it you can never eat here again. I said what? Ask the waitress she saw them too. I am just telling you so It can be washed. I am not mad just thought you would want to know. She started yelling till people were looking. I said are you okay what is going on. She was yelling and yelling walking away from the table yelling. I do not have to deal with this. I do not have to be abused at this job. The bartenders and Hotess were shocked. I stayed seated still in shock. Paula reappeared and threw my bill on the table.I said Paula what is going on with you. She just kept wailing her arms in the air yelling across the resturant. I am not going to be abused. She tried to make it look like I did something but I didn't I was talking softly. The bartender Carlos came over and said I am so sorry. Do you want to take your food in a box. I said what just happened? Did I do something. He said no you didn't do anything at all. He said can I get you anything. I said no I do not want my food. I am so upset I couldn't eat. The hostess,Carlos,and the other bartender and customers were just staring looking at me in shock tring to figure out what was going on. Why she was yelling waiving her arms across the resturant twice. I called my girlfriend who goes there 2 times week. She said I have pretty much quit going there. Paula flipped out at one of our favorite bar tenders Dan and it became her yelling saying you think you are the Golden Boy. saying you are not as special as you think you are. She said the entire bar was super uncomfortable two other ladies said they will not return. Dan is a very nice, very good looking clean cut young man. He has always been pleasant. I do not drink alcohol much he is always nice and has no problem that I order ice tea. I do not know what is going on with Paula? But this needs to be addressed. I have seen a little aggressive behavior with her but ignored it in the past. As in I never ask for more fries but did one time. Paula came out and slammed them down between myself and a friend. I in no way abused her. She was being abusive yelling at me. Yelling enough for others to hear and embassing me. I was hurt and upset the entire rest of the day. In talking with my friend who goes there a few times a week. She said Paula has been yelling at the staff in front of customers. She yelled at Dan a great bartender saying you think you are the Golden Boy. Yelling and yelling. A few customers said they will never return. What is going on with Paula She was such a nice person but is flipping out. read more

When I herd they were closing down temporarily and remodeling,?AND also becoming a I-Hop,I had aspirations that went unanswered. My wife and son and I went in the night they opened,But same problems still exist.?The waitress asked us what we wanted to drink then took 15 minutes to bring us those.Then after taking our orders,Didn't come back intill our meals were dilivered 30 minutes later.My sons chicken fried steak had no sauce on it.So after she finally came back by we asked her for a side of sauce.She seemed mad that we asked and didn't bring it back for another 15 minutes. Then without offering us a refill on our empty glasses,?She left again.We seen her talking to her coworker for 10 more minutes,?And handed us our bill.Then she forgot our senior discount and we called her on it so she seemed mad but went and re-ran our bill again.15 more minutes went by and finally brought our bill.Never once offering us a refill.We will stay away now. read more

Went in during happy hour yesterday, first time in a long time, my server Kim was fantastic, very nice and polite! Paula the host was extremely friendly and polite! Will definitely be back.. read more

This Applebees is genuinely consistently one of the finest dining experiences I have ever had. Fast service. Lovely wait staff. Excellent pricing. Accommodates large groups 15+ unlimited check splitting. Amazing water. Some people might think I'm joking because it's Applebees but I implore you to give this place a try. read more

Applebee's Grill + Bar - Ryan - American Near Me - Chico, California

The host Zaden was wonderful. Polite and efficient. The bartender Kim, was also great. Friendly, quick and charming. It was a fun experience. Even the customers sitting at the bar were friendly and chatty. read more

Carlos knows our order every week. Happy hour 3-6 pm rules. Appetizers best in town. They always take care of us.

Not sure why low stars, we come to chico for vacatlion twice a year and eat here at least once if not twice while here. This time March 9th 2025 was some of the best customer service we have ever had. Everyone was friendly and Helpful and so accomadating to answer all our questions. Paula the Manger was fantastic, So many times you get ignored after your food comes , everyone worked hard to make sure we had a wonderful experience we will return again before we head home. . The meal was great and went out of their way to make us great Mango blended margaritas Thumbs up read more

The food here is straight up awful. Bland, dry, terrible. I don't think there is any seasonings in their kitchen. How do you keep a restaurant open that is so bad. read more

Went with a group of five and two of us ended up vomiting later that night Never go to Applebees read more

My 5 stars goes to the bartender/ server Carlos. How does a restaurant under deliver in food but make up for it in service? I'm not sure. He absolutely saved the night. Friendly, multitasker, communicative, thorough, polite, endearing. Team player. Even though there was a miscommunication with the am host he completely made up for it. When we come back we will be asking for him as our server. read more

Applebee's Grill + Bar - American Near Me - Chico, California

My family and I have been coming to Applebees for years. The staff is amazing and takes care of us.

Food was good !! Service was horrible.... My husband and I were greeted by a hostess, that seated us. About 10 minutes later a waitress came to our table gave us Menu's and took our drink orders that were two waters. It took the waitress 15 minutes to bring us our waters and another 12 minutes to come back and take our food orders. There Were not many customers during this time, however two older men were seated at the table near ours and that's where the waitress stood most of the time.I felt like we were Intruding on her and that's the attitude she had. I asked for a to go box and she brought me a dirty box with spider Webbs on it!!! I tossed the box because it was disgusting, I didn't bother telling any of the employees they appeared to busy. read more

Applebee's Grill + Bar - To go box from Applebee's in Chico, ca - American Near Me - Chico, California

Really enjoy this establishment. Ran by an excellent Manager Paula. Carlos and Kim are fun and entertaining bar tenders.