Delicious food, courteous staff, the place is always busy to expect a little bit of a wait but it's so worth it!

What a great restaurant! Fantastic service, a friendly staff, and a special thank you to Ashley our server. She made our morning great! We'll be coming back for sure. read more

Took almost ten minutes to get seated and another 10 with nobody checking on me I left almost as many employees as customers just not a customer first environment read more

I really like this place! We enjoyed their breakfast and lunch. They give you good portions. Really cool industrial-modern type decor.

I have to begin my review by saying that I really really LOVE another broken egg. We have been going to the jacksonville beach location and the Kernan location ever since they opened and have had nothing but amazing experiences to say the least. However, this riverside location is a completely different story. And this is coming from a genuine and very loyal customer. To start, they DO NOT answer their phone. They might as well not even have one for this location. They also have their online ordering off basically permanently- I've never seen it on or working... and I'll end my reasoning for this negative review with the fact that all FIVE times that we have HAD to walk in and order to go, our food order is missing items or cold. I will say that there was a previous female manager that was absolutely awful at customer service and neglected to take care of certain issues within the location. But the last experience- in which they also messed up our order and somehow forgot two entire pancakes..- there was a new male manager that handled the situation well and gave us some complimentary drinks .... this is just honestly sad because I love another broken egg so much and I refer them to everyone ... but today was the last straw with this location unfortunately. read more

So, I tried the carrot cake pancakes and now I'm enjoying the lobster and grits without the andue sausage and the gravy. It's delicious! Everything I've got here has been great! read more

Another Broken Egg Cafe - Breakfast & Brunch Near Me - Jacksonville, Florida

Bad service. My friends and I are all servers/bartenders and it was impossible to be friends with the servers (which we always do) but they gave so much attitude it felt like we were serving them & we had to leave without our food about an hour after ordering (when place is relatively empty) read more

The abridged story...Ignored when we arrived....finally seated and were ignored again....finally took our order without writing it down. 35 minutes later, 4 out 6 items ordered were incorrect. We gave up, left without eating, and went to First Watch. read more

The visit was bad from the very beginning. We reserved our spot on Yelp Reservations as suggested by the giant board outside the door. Once we checked-in the hostess said she would let us know when the table was ready. We stood just outside the door at first but then decided to sit inside to make things easier. We then overhear the hostess talking about "I alerted these people awhile ago but they haven't checked in" and about 2 mins later we get the text alert that the table was ready. Come to find out WE WERE THE PEOPLE SHE WAS ABOUT TO CANCEL! She never took the 3 steps to walk to the door or call aloud our name. The delay was caused by the app!! Once we finally got sat we waited 15 mins before someone came to let us know who our server was and they would be taking our drink order. The coke was flat so we opted for a sweet tea. Finally after another 10 mins or so we finally met our server. We placed our order and rarely saw her again until our drinks were completely empty. After waiting almost an hour we finally got our food. The food is subpar to say the least. The plates were hotter than the food which means the plates sat under the lamp for God knows how long. I can only speak to my experience but the level of service combined with the lack of flavor in the food, is what will prevent me from coming here again. The entire experience was bad. Save your money and go to any other establishment in the area. read more

Never had a problem with this place. The wait is long and the food is a bit pricey, but only because it is so good.

First time here. Decided to get some breakfast this Sunday morning. Walked inside and was greeted immediately. They have an outside covered seating area in the front on the building which was neat. After being seated for a few minutes that is pretty chilly inside. A light jacket is preferred. I ordered the broken egg sandwich, which grits. The sandwich was a biscuit, chicken strips, egg topped with their house gravy, with a side of grits. It wasn't really busy my food could've definitely been hotter so that was quite upsetting. The taste of the food was decent. The look was good. I don't think i would return. I would try their coffee which looked delicious but after seeing how they stored. I witnessed them bringing out two pouring cans from the kitchen to the bar just to pour the v coffee contains which already has coffee in them, mixing old coffee with new. It wasn't the best place at the bar to be condensing products read more

i swear the shrimp and grits is love on a plate. my son is in the hospital and this dish it just what the doctor ordered to give this haggard mom some down home comfort. Tres Magnifique read more

Fantastic service! While everyone else seems to be under staffed because of the pandemic restart, they were fully staffed. Ate there with my wife and 1 year old. Immediately seated, with high chair. Immediately brought my beverage, and food was excellent! Visited by the manager twice, and the owners dropped by to check in on us. Very friendly, and high quality food. Will definitely make this a preferred breakfast stop. Also you can take a walk around a park that is adjacent to the restaurant and there is shopping there too! read more

Another Broken Egg Cafe - Breakfast & Brunch Near Me - Jacksonville, Florida

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First I would like to start off and say that me and my party of five were waiting over 45 minutes when we were told it would be a 25 minute wait, on top of that when we were sat we had to be seated 1 foot away from the bathroom when there was available seating next to us when we requested to be moved the waitress told a lie and said that there was another party coming and 30 mins passed nobody showed up. We then asked to see the manager and he was very rude had very poor management and customer service skills and to add he was RACIST I am completely disgusted and utterly confused as to why we would be treated so poorly I do not recommend ANYONE TO GO TO THAT LOCATION!!!!!! read more

First time here, also new to the area. Wasn't impressed with the food at all, grits were watery with no flavor, added salt to enhance it, which just made it taste like salty water. Coffee was watered down, both hot and iced coffees. Red eye gravy was gross. Service was decent until I saw my bank statement and I was charged and extra $759!!! My bill went from $45+tip to $811 deducted from my account! I'm sure people make mistakes but to not notice you got a hefty tip in one day for a breakfast joint?? C'mon now!! I called the manager at the restaurant who was very nice and reassured me I'd be refunded the overage, it took 3 days (I suppose normal for banks to get refunds) but then to see that the restaurant didn't at least comp the entire bill for the major inconvenience and $759 mistake was appalling! I didn't ask to be refunded the entire bill as I figured if I was the manager I would've gladly extended out that courtesy to the paying customer as a gesture of good will for their employees mistake! Needless to say I'll never visit any of these chain restaurants again. Disappointed! read more

Great Service, Friendly Host, and EXCELLENT FOOD!!! I will definitely be coming back with my friends and family! read more

Was so excited to try this restaurant because of hearing about it, but not knowing where it was. So, today was the day! We got there eager to be seated only to find out there was a 20-30 minute wait...ok, cool. So, the young lady took my info and told me she'd text when seats were ready. 45 minutes pass, no text, nothing. We also notice everyone ahead and a few who arrived after had been seated. Concerned, I went in to see what happened, only to find out that she'd typed in the number incorrectly (no apology from her.) That is something that needs to be fixed, the number should always be verified to prevent what happened to me. So, we get seated immediately after finding out what took so long. Our server was Ashley. We ordered the Chicken & Waffles, and the Floridian Omelette. I was undecided but she offered suggestions and made me feel very comfortable. Food came out in a reasonable amount of time, and was hot for the most part. My husband's waffle was lukewarm so he asked it to be placed in the microwave which made it kind of soggy as he'd already began to put butter on it. It should've been replaced in my opinion. My omelette was very good! Like I was thinking about it when we left good! The grits had absolutely no seasoning, but after finding salt at another table, that was resolved. Ashley quickly replaced both salt shakers as soon as I told her. Husband's glass was never empty and although busy Ashley checked on us as well. We did order some of the beignets, they were just ok and a little darm, I think the grease could've been fresher. We still enjoyed and will come back...hopefully things will run smoothly next time. Will be looking for Ashley, she was amazing! Next time I'm trying the carrot cake pancake and the Lobster Brie Omelette! Yum! read more

Food was amazing however service was horrible. Took too long to get our check. We sat for an additional 35 minutes after asking. Wait was reasonable, food took a little long but that's what company is for. The server wasn't rude or anything just consistently taking her time. read more

Food great but service was not good.. it was extra frustrating watching the table next to us get waited on more than us.. we had to flag our waiter down I understand busy but we were just straight out ignored! read more

When me and my mother walked in the restaurant and the hostess was complaining about getting off going home ...completely arrogant. I guess i should've known not to come at 12 when they close at 2pm, getting left overs of food and quality. The food was Okay but you could tell that it wasn't cooked with effort. My coffee was served in a leaking off brand cup instead of a mug, it was disgusting. When we were done eating staff started sweeping up trash and carrying trash cans around while people were still eating. Experience was was terrible, last time coming to this location. read more

Unfortunately we did not get a chance to eat here. I'm giving it 3 stars only to be nice because the atmosphere seemed good. Upon being greeted by the hostess that seemed to hate her job, we had our pup with us and wanted to sit outside. She said there's an extra long wait and acted as if she just wanted us to go away after saying that. She had a super unpleasant attitude and that's the first person representing your business I would find some new hostesses. It's unfortunate. read more

Food was ok a bit plain for a brunch place, small portions.. but the server was nice and attentive

Terrible Management vs Awesome waitress Went for my daughter's birthday breakfast with a few family members 2/26. When the food came out For my little one there was a very long strand of hair in and under her eggs which was sent back and replaced. Thanks to our wonderful and patient waitress "Diamond". But when "the rest" of the food came out there was more hair on another plate. I asked for the manager, explained what happened , and advised to make sure the cook was wearing a hair net. Because at this point he needed to know what kept happening. The "Manager" proceeds to say the cooks all wear hair nets and maybe it was hair from their shirts. So while in the back he took a "Lint Roller" and fixed it...Then walked off. Talk about unprofessional and basically not giving a damn. No apology, no concern, just a guy with a title!! This was our 1st & last time here. We will never eat at THIS location again. Apparently management has no clue how to handle a very valid health hazard. Thanks to our wonder patient waitress "Diamond" we got our Bill adjusted for a few things. And yes we tipped our waitress very well!! -- at Another Broken Egg Cafe (1012 Margaret St, Jacksonville, FL). read more

We had great service from our waitress, Bobbie. She was always attentive and polite. The food was good, too.

The food was very good. But the wait time and how long it takes to get your food just not worth another visit. This is our 2nd time and it was the same before read more

Worst service ever! Was brought the seasonal taco veranos with no watermelon salsa. So instead I was served a taco shell with just bacon and egg and was given the oh well we don't have anymore till tomorrow attitude and just expected to accept it. Extremely poor service from the manger who seemed to avoid us when the half prepared meal was served. We will never visit this location again and will not recommend to anyone. read more

Came in with the family for brunch and our server was colton I believe. He took extremely great care of us! The food was amazing! I got the floridian omelete and highly recommend it! read more

I'd rather go eat from the garbage than come to this place. Their worker named Beverly had a horrible attitude, made us pay for water which wasn't even given to us, forgot to give us the bacon. And on top of it all was rude to paying customers. Won't ever be going here again! Horrible read more

Me and my children arrived at 839am and was seated and multiple waitress walked past us with no acknowledgement and no one spoke to us and did not care to say anything to us. After 30 minutes a waitress came to order stated she didn't know we were here and wasn't giving our info until then. I then ordered me food lobster and brie omelet my son omelet and my daughter chocolate chip waffles the food was cold and wasn't good wasn't satisfied but we were hungry and wanted to eat the lack of service and acknowledgement took over the food and we didn't have argument as we didn't want any arguments with staff. I didn't 60 plus dollars to not be happy read more

We had brunch there Saturday and had the Florida omelette. Wow! What a treat! The Cream cheese-filled omelette topped with garlic butter sautéed crab meat, Jack cheese and green onions blew us away! Coffee was good,they made good grits, and the waitresses were very sweet. Thank you for a pleasurable experience read more

The shrimp and grits are amazing! Make sure you ask for city grits. The French toast is delicious. The portions are satisfying. The staff is very friendly and knowledgeable. read more

I appreciate the good customer service and them being open during COVID....BUUUUUTTTT I feel as if the cooks may be too slow and even with them being slow the food wasn't cooked properly. They do not answer the phone. As I was waiting 45min for a to go order which was only sides, I seen people walk in for their take out order and it not being ready yet. My French toast wasn't cooked all the way, no seasoning on the eggs, I was missing items. The overall experience did not make me want to come back to this location. read more

If you haven't tried Riverside ABE, please do. If you're expecting the upscale, impressive decor of Tinseltown your will get the look and feel of a failed hamburger joint. The cheerful, helpful staff of Tinseltown missing as well and food doesn't even resemble Another broken egg although the menu says so. I was only customer at the bar my entire visit so one would expect superb service / nope . Asked for refill of empty coffee cup 3 times - never offered even empty cup pushed to end of bar. New employee behind bar spent majority of time getting butt kicked by computer system. Apparently no or very little training or she just unable to comprehend. Not only one, mature guy in company shirt and turtle neck having fits over laptop info. Jumped up from corner booth, threw napkin on floor and tried pounding on keys some more. Doubt you'll ever need booth for customers but Dude, can't you find s broom closet or something for an office. The food OMG - first had to ask where rest of food order - did go find it for still only customer at bar. Famous sausage / mini hockey pucks and English muffin broke in half trying to add butter. Eggs cooked to order and 12 small cubes of potatoes ok. Riverside always in need of new breakfast place but this one another broken promise read more

One of the worst experiences dining out I have had. Seated at a dinky table, coffee was stale/bitter. But was the worst was that we waited one hour and twenty minutes for food. When it finally arrived my order of pancakes consisted of ONE pancake; my friend's eggs were over done. absolutely miserable experience. read more

The first time I went here it was a good experience so I decided to go back, that was a mistake. Everyone in my group was not happy with the taste of their food. I ordered crab cakes eggs Benedict and one of my eggs was over poached. Not to mention the crab cake was more like mushy crab and the hollandaise was clearly thickened with flour, not a traditional hollandaise more like a gravy. Our waitress never came to check on us after the food arrived. I finally flagged her over after 10 minutes and asked for a properly poached egg. After another 10 minutes, and still no new egg, I spoke to the manager who told me it could take up to 30 minutes for a new egg. It takes 90 seconds to poach an egg. I never even got another egg, the manager only took 25% off the bill even though I only was able to eat 1/2 of my meal. The waitress and manager kept saying they were busy, and yes I understand they were, however they are specifically a breakfast place and should be able to handle the Sunday brunch crowd. I will not be returning. Over priced Bad food and bad service and management read more