It was a great night on 8/20/2026. The manager Tiffany was such a great and amazing help surprising me for my birthday along with my husband. As long as she's working there me and my husband will always dine in. The food was mouth watering. P.S. Marie and Leon. read more

This review and the 5 stars is for the amazing young lady who was our waiter her name is Jasmine Villanueva, her smile, patience and paying attention to details is over the top. She made our experience this time at Cheddars one of the best. You deserve the best your service is 5 starts hotel kind of service. Thank you for bringing our food exactly how we ordered it and the drinks too. You are the best Jasmine. read more

Delicious and economical dinner with friends! They give complimentary glazed croissants (over bread rolls). The frozen Maui cocktail is yummy. Best entree is the Cajun pasta which has chicken, sausage and shrimp over a bed of penne pasta! read more

Cheddar's Scratch Kitchen - American Near Me - Jacksonville, Florida

Hello all. Today I made a quick stop at Cheddars for brunch. It reall wasnt criwded so I dont understand why ut took so long to get food. The waitress I had wasnt very attentive, she spent more time walking round and talking. I had: Chicken and Shrimp Combo- were perfectly cooked and sesoned. Mash Potatoes- was rather lumpy and only warm Broccoli- absolutely perfect read more

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Stopped in for lunch on Memorial Day. We were doing some shopping at the town center and wanted something with variety for us and the kids. It was pretty dead when we arrived around 11:30 but got busier as we were leaving. The complimentary croissants are really yummy and a nice start to the meal. I had a mule to drink but didn't love it. It felt like the ratio of vodka to ginger beer was off, and my husband agreed it wasn't the best. The kids had pasta and chicken strips. My husband had the Cajun chicken bowl, and I went with my go-to, the vegetable plate. I got a side salad with broccoli cheese casserole, corn, green beans, and mashed potatoes. I personally LOVE the mix & match option of the vegetable plate. Very versatile. My husband gave his bowl a 4/5- said it was a little on the salty side. The restaurant was quiet. It's family friendly. Our kids like having the kiosk at the table to play games with also. read more

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A very nice place to eat very nice. People server are very quick food came out quick clean place. Food is very very good. Good prices lots of portions on order. Love this place. read more

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Oh how I wanted to rave about how long it's been since our local Cheddar's closed & I finally had my favorite rice-broccoli-cheese & the Buffalo chicken wrap, but of the 3 meals we ordered, mine was missing the rice, & the wrap was the opposite of how I ordered it It was a to-go order & I must say, the young lady who helped me was wonderful! So nice & just a great sight to see when one walks in. For her, a 5/5. For my missing rice & mixed up wrap.... Maybe next time we're up that way... read more

A local coworker suggested this place when my coworker also from Phoenix, Arizona was looking for a quick lunch spot while on my work trip to the Jacksonville office. We were seated quickly and our waitress was very friendly. Loved the croissants they brought while we waited, and felt very welcome. Very comfortable booth and enjoyed the conversation with my coworkers while we waited for our food. As for food, I had the bourbon-glazed salmon & shrimp. The homemade bourbon sauce had me drooling! I would definitely order again and found myself craving a couple days later. May return before I'm back, and have on my radar if work sends me here again. read more

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We had a lunch date with our daughter, her husband and kids at Cheddars's scratch kitchen in Jacksonville. We started with the Spinach Dip, with chips, and a side of salsa too. Everyone loved it. The buttered croissants arrived hot and according to everyone, delicious! Our waitress Tanahiry ** Was exceedingly professional, kind and very attentive to our needs, and order request. I dare say she was one of the best waitresses we've had the pleasure of meeting in a long time! We had a variety of different orders and everyone at the table was pleased with their food. The grilled pork chops were terrific, and the sides were good too! The coffee was hot, and the taste was spot on. The price is normal for the area, a little pricey for 6 of us, but it was worth it. The restaurant is clean and well lighted (a big plus for me.) We would definitely come back to Cheddars. read more

Cheddar's Scratch Kitchen - American Near Me - Jacksonville, Florida

I came for dinner with a group of people and Cheddars was a good spot for that. The menu has a lot of options at pretty fair prices. We ordered a few starters the cheese curds and a couple of orders of the onion rings. Both were delicious! For my main I ordered the chicken tenders which were just okay. There was a lot of breading around the chicken. Now if you are a fan of breading these would be right up your alley but I personally do not like very much breading so I ended up dissecting the tenders. For my side I got the broccoli which was very tasty. I would say Cheddars is the perfect spot to come with a group and order drinks and appetizers! read more

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First timer and loved the complimentary croissant! Had the Key West chicken & shrimp. It was delicious, tender chicken breast and the pineapple pico de gallo was very flavorful! The restaurant needed to be vacuumed but that happens after a busy Sunday brunch. The waitress could have stopped by our table a bit more for drink refills especially because it wasn't super busy but that would be my only complaint. read more

Hanged out with colleagues for dinner and dessert at Cheddars Town Center before Thanksgiving as we gave each other gifts and spend time with each other's families. Mustard Chicken was my pick with sides of corn, mushrooms and red rice. It was warm and tasted alright. I should have added a little more gravy. Had the chocolate fudge cake and took a bite of the Apple Pie, they were both creamy and delicious. The payment iPad device had a bit of an issue as it automatically toggles through the tip and eventually selects 20% which the staff is aware of. Thanks for letting us know. This is a good place to bring family and friends as it is very spacious and great for get-togethers and there is plenty of parking outside. read more

Cheddar's Scratch Kitchen - Hot Fudge Cake Sundae - American Near Me - Jacksonville, Florida

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My 1st time trying this & it wasn't bad at all. The sauce that comes with it really elevated the flavor! read more

Cheddar's Scratch Kitchen - Monte Cristo - American Near Me - Jacksonville, Florida

Nate, our server, did an excellent job. Very professional, clean and presentable. The food was tasty. I enjoyed the croissants. The carrot cake was an absolute amazing. Hostess was not at the front so we had to wait for 5 minutes. She was not attentive. I would still come back and give the hostess a chance. read more

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Absolutely awful. My mother and my son, who is only one year old, called the restaurant from the parking lot to see if they had a wait (he was sleeping and we didn't want to wake him if we couldn't get a table). The hostess said there was no wait, less than 2 minutes later we walked in and she said the wait would be five minutes. We waited 20 minutes and she completely ignored us, no update, nothing. We were very hungry but I understand, things happen. She sat us at a table that still had crumbs on it and we waited there for 30 minutes, three different servers passed by us and didn't even make eye contact. We walked around the restaurant a few times trying to get my son to stay entertained and I felt the negative energy from all the tables, a bunch of empty drinks and plates stacked up, some people were craning their necks around looking for someone to help them. We just got up and left. I am so unset by this I will never go to any Cheddars location again. I love my Cheddars in Orlando but I refuse to support a company that cares so little about its customers. read more

Service was quick and the drinks were great. The food came out hot with big portions, and everything tasted fresh. What stood out was having a gluten free menu it's not something you find everywhere, and it makes it easy to order without stress. Felt good to be there with my large over 10+ people group and we weren't rushed read more

Cheddar's Scratch Kitchen - Gluten Free Menu - American Near Me - Jacksonville, Florida

My friend and I were having dinner at bar while waiting for kids at birthday party in the restaurant. I waited 15 minutes before the bartender, Linda, even acknowledged me and she only did so because someone else brought us over menus and apologized. I finally got a glass of water and had to wait another 20 minutes for Linda to take my drink order. We finally get our drinks, which were horrible, and she took my friends order but not mines. If we weren't waiting for the kids we would've left. Although the service and the drinks were horrible, the food was pretty good. Even so, we will never return. As empty as bar area was there was no reason for the atrocious service! read more

We had a wonderful experience for lunch! Our waiter Zurich was so fun and friendly. He gave great suggestions and absolutely helped to sort out the large variety of options available. The complimentary honey butter croissant arrived warm and flaky... fresh out of the oven! It was so delicious I ordered 6 more to take home! We were starving so absolutely spoiled our appetite with a deliciously large trio appetizer that was plenty for our table of 3. We chose the loaded fries, chicken tenders, and spinach dip. All very good! My sister and I decided to share the steak tips given our generous portions of the appetizers and croissants and it was plenty... very flavorful however a little over salted for my personal preference. I did very much enjoy the broccoli cheddar rice casserole added as an extra side. There is also a full bar with many cocktail options that I look forward to trying the next time. There is so much variety that you can truly visit often and not have the same thing twice! Also, the value for the food is a quite nice bonus when you get the bill! read more

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Walked in and the hostess was standing there no welcome just a follow me tried to seat us in a booth with a torn upholstery, We were giving silverware wrapped in a napkin, unwrapped it, and actually had food stuck to the silverware place felt very dirty and not welcoming at all The restrooms was the final straw so to speak absolutely dirty and disgusting It's so very very hard to believe this is run by the same company that runs Seasons 52 which is an awesome place read more

hello, my name is Leon I was just at cheddars yesterday, August 20, 2026 a young man by the name of Chris he was amazing and I mean just that he was the star at our table serving us. We need more workers like him. and with great characteristic, sense of and the way he cared and was so concerned really swiped and my wife our feet he was just getting into work and he was so excited to be at work the way he worked the way he responds the way he was amazing to me and my wife Marie we really love the way he took care of us. He is an awesome young man. He needs a race. Just look at this ass if he is being praised for his hard work as long as Chris is there, I can only pray every time me and my wife visit that we will get him and I like to say thank for being a part of my wife birthday surprise stay blessed, Leon and Marie read more

Absolutely terrible service and restaurant was not clean My gut instinct was to leave when the seats were dirty and wet but it was my daughter's choice The waitress was disinterested in our table and despite repeated requests kept forgetting to refill our drinks Do not recommend this restaurant in the least What a shame food was good but service was awful read more

I don't write reviews. If we don't like it we just don't go back. This was the first and last time we go here. It started off great our server came and took drink orders a coke and a unsweetened ice tea. Very good tea btw. We ordered a starter onion rings. Took about 30 minutes. Within that time frame we ordered our lunch. 1\2 rack of ribs and 2 sides and fish and chips. I kid you not when I tell you that it took over 45 mins to come to the table. My husbands fish was bland and my ribs were so over cooked that the bark on the ribs was like cement. Once dropped off we never saw our server again. We asked for a refill for the coke that never came. That was it for us. We paid thank goodness they have the option to pay using a little machine or we would still be waiting at closing time. Never again. read more

My husband and I decided to try someplace new for dinner. We were near the town center where we often are but we have not frequented Cheddar's often. We thought by going on a weeknight that it would be a quick in and out meal. Upon arrival, we had a hard time even finding a parking spot. The restaurant looked to be that busy. We were seated quickly because several tables had left at about the same time we arrived. It took about five minutes before our server realized that we had been seated. When he arrived, he quickly took our drink order and explained a few things about the menu. Because our drinks were coming from the bar, it took a little longer than expected to receive them, but that gave us plenty of time to decide upon what we wanted for dinner. When our server returned to the table to take our food order, he brought bread which held us over until our soup and salad came. The bread was to die for! Thankfully, there was only one piece for each person in our party, or we likely could have filled up on just bread! The main courses were appealingly arranged on the plates and the portions were perfect! Everything was quite savory & delicious. I had the side item meal and my husband had the steak & ribs combo. Sadly, neither of us could completely finish our respective orders! Our server was right on top of things even though the restaurant was a tad bit busy. He knew the menu, was very observant, and able to multi-task like a pro! The bathrooms were very well cleaned and fully stocked. Look out the water in the sink is ICE COLD! We would definitely recommend Cheddar's and will start patronizing it more frequently ourselves. read more

We were sat immediately, but then it took 23 minutes just to get an iced tea. We almost left just as our server finally brought out of teas. Then, there was literally a long black piece of hair in my husband's side salad. We told the server immediately, she carried it away saying it wasn't her hair but she would let her manager know. Well, my husband is bald and I have long blonde hair, definitely not ours either. The manager came over apologizing and saying she took the two teas off of our bill, so $6, her words, then walked away never to return. After that, our food came out. I couldn't eat my buffalo chicken wrap, I was completely put off of eating and the entire dining experience there. It's a shame because I have always loved going to the cheddars in Texas and was excited to go today but now sadly, I'm not sure I'll return to that location. Poor service, hair in the food, poor management response, not cool at all. read more

Cheddar's Scratch Kitchen - Buffalo chicken wrapper - American Near Me - Jacksonville, Florida

I love Cheddars so anytime I am near one i want to go even if its just for the croissants and a caesar salad. Tonight I ordered salmon, rice, broccoli as a baked potato. The salmon and broccoli was over cooked and the potato was undercooked. read more

Cheddar's Scratch Kitchen - Grilled Salmon - American Near Me - Jacksonville, Florida

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My family and I have been visiting this location over the past few years. The food is pretty standard. I love the honey butter crescent rolls, who wouldn't? The chicken tenders are usually my go-to item, they are freshly breaded and fried. I like the variety of side options. My last visit, I ordered a sampler as my meal, I was too indecisive to choose one thing. The chicken was good, the spinach dip was very tasty the queso was just ok. I added on a baked potato which was not great. The skin was like jerky. My sister ordered the same thing and they shorted her a tender which no one realized. Service is okay, nothing to rave about. I've had server be pretty good and then really suck. Nothing is consistent. The food is decent and service is hit or miss, that's my reason for the 3 stars. read more

Great! No wait (added ourselves to the waitlist before arriving--super convenient). Server, Fallon, was attentive, nice and offered recommendations. Food and drinks were quick and delicious!! (I couldn't get a pic of the entree bc I devoured it too quickly) but try the Painkiller drink (their house specialty). read more

Cheddar's Scratch Kitchen - Country Fried Chicken - American Near Me - Jacksonville, Florida

It was packed when I went I loved the Caesar salad but I didn't really like my burger and fries much the service was great tho. read more

Cheddar's Scratch Kitchen - Bacon Cheeseburger French Fries - American Near Me - Jacksonville, Florida

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We keep coming back! My husband even stated this is quickly be coming a top spot in the rotation. I had a house salad to start. It has egg! I had the steak with coleslaw and broccoli. The steak was cooked to perfection at medium rare. The colesaw was good and I was glad it was not sweet. The broccoli could use more butter. I also had a strawberry Texas swirl margarita. Very cold but yummy! My family enjoyed their meals as well. They had a cheeseburger, shrimp and chicken tenders, and buffalo chicken wraps. Our service was great. Owen was very attentive and refills were on point! read more

Cheddar's Scratch Kitchen - Sunrise margarita - American Near Me - Jacksonville, Florida

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Service was so bad, we will not be back! There was a large drunk party of ladies that were extremely loud and obnoxious. It was not the quiet, relaxed dinner we wanted. No longer a restaurant but a club atmosphere. read more

Ok so, I have been to Cheddar's multiple times and let me tell you, this place sucks. The food is meh, the ambience is pretty, but the service is absolutely terrible. If you go there and order, order everything at once!!! It takes about 20 minutes to get your DRINKS! Yes! The first thing you order! The extra plates they give you are dirty but the croissants are yummy yummers. If you come here just take the croissants and run. read more

Cheddar's Scratch Kitchen - The Honey Butter Croissants - American Near Me - Jacksonville, Florida

No problem...we had a darling waitress last night who was saying, "No problem" over and over! Not just to us, but to all the tables around us. It was repetitively annoying. I spoke to the manager this morning and was politely dismissed. He was sorry. He missed the point of my call entirely. read more

I Visited Here 5/10/2025 (mother's day). We Had A Party Of 7 waited 2 hours and 30 mins to be seated, & Our Waitress Name Was Michelle. As Soon As I Set Down I Could Feel She Has Poor Customer Service, We Didn't Give Her A Hard Time Or Anything . She asked me can I grab the menu mind you everyone in my party order and I told her you didn't take my order yet, so I gave her my order. 1 hour pass by no drinks that we order from the bar and no food on the table another 45 mins comes by the food comes We asked a to go box due to being in the restaurant for more than 5 hours mind you we have a toddler that has been very patience and he was over it already worst experience ever at a Cheddars read more

Bartender was nice. Seemed pretty green. But hard working. Food was decent, Mac n cheese could have benefited from a little more seasoning. Grilled Chicken was good though. Carrot cake was pretty good too. I'd go back for fried chicken. read more

This is one of our fave places to eat in the town center!! Food is always fresh, fast and delicious. Staff is precious and attentive. Manager always stops by the table to check in. Nice lunch specials during the week. Check out the family to go meals !!! read more

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Cheddar's you broke my heart today, convinced some friends to come eat here and you couldn't handle any allergy requests and I even felt mocked by the waiter when asking a simple question if the lemon pepper or blackened was spicy. While the server did try to accommodate my friend's allergy requests the manager didn't even care to fix his mistake, instead insisting he was correct and my friend was wrong. While I love their croissants, and carrots, your restaurant is not the place to come for allergies. Shame on you and your manager. read more

The Cheddars at Town Center Parkway, Jacksonville, Florida is one of the best restaurants I have ever eaten at. Their server CJ is an exceptional waiter and I wish he could train ALL waiters everywhere on how to treat people. He went above and beyond to make sure our dining experience was amazing. The food was amazing as well and I highly recommend Cheddars. I would give it 10+ stars! read more

We visited for New Years Day and they made us feel welcome, even though they were very busy. Our server was excellent and the food was delicious! Napkins were hard to come by for some reason lol but we had a good laugh about it and figured a delivery truck must have been late or something. Thank you for having us!! read more

Cheddar's Scratch Kitchen - Pink lemonade - American Near Me - Jacksonville, Florida

Three times they served us incorrect food and then it was cold. They did comp Us the meal but was highly disappointed with the lack of service coming from the kitchen read more

Went here and got the Family meal. I always enjoy and love the family meal at Cheddars and I hope they continue doing it because it is such a great deal! I was very impressed on the customer service that I got from them, I ordered online and my plan is to pick it up around 4pm, but my scheduled changed and I had to change my pick up to 3pm instead, while I was on my way there I called and told them what was going on and the hostess told me that they are able to get my to go ready! I was so happy! and that's great customer service! now the food! I ordered the chicken tender meal (nom nom). this meal comes with 16 chicken tender, 2 large sides and 6 croissant. ooohhh mmmmyyy goodness!! it was amazing! the chicken tenders was juicy and still warm when I got home. the 2 sides I got was the carrots and the mashed potato. the carrots was my mistake because I thought I ordered corn but I was happy with that mistake because their carrots was so soft and so tasty!! just writting this review makes me hungry lol. Cheddars! you did great! can't wait to order again our Family meal. read more

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