This place is extremely unreliable Ms Torres is very rude and incompetent of doing her job. She…read morelooses packages or signs them out as if the recipient picked it up. I asked for her name after she send me to another store to find my package because she said that's not her job. I was able to find her name from the ups driver that told me it was left with her. The employees are unprofessional and need to learn customer service skills that can help them do the job effectively.

DO NOT USE. SOMETHING SHADY IS AFOOT…read more Day 1: Not a good first outing using this vendor. The hours post online and on their storefront clearly show open until 6pm. That is not the case. Wasted trip to try and retrieve my package. I'lll report back when this business. Is actually open to conduct business. Update. 2nd day trying to pick up a package I had sent here. I arrived well before their posted closing time. They again closed up long before their posted closing time. Calls to their business phone, during posted business hours, go unanswered and no voicemail box set up. The exception was the day before I had decided on this place to do with business with. Also emails to the business email address posted on their website bounce. This business is holding my package illegally. At this point it becomes thievery, and tomorrow I will file a police complaint and talk to the BBB.

Holly was very kind, cheery and helpful! She was able to catch/rectify all the errors I made when…read moreattempting to ship my package. Excellent customer service and so polite!

I would like to offer my highest praise and deepest appreciation for Holly at the FedEx Ship Center…read morelocated at 1501 Eckington Place NE, Washington, DC. Holly is retiring at the beginning of the new year after forty years of service, and it is clear that her dedication, professionalism, and integrity have been constants throughout her career. During a stressful situation involving a lost package, Holly went far beyond what anyone could reasonably expect. She worked tirelessly and persistently to try to locate my missing package, refusing to give up when it would have been easy to do so. Although the package ultimately could not be found-through absolutely no fault of hers-- Holly did everything possible to help me. She was exceptionally professional, knowledgeable, friendly, competent, and genuinely empathetic. What stood out most was her determination: she would not accept "no" when "yes" was the correct response, and she advocated relentlessly on my behalf. In addition to her efforts, Holly took the time to share helpful tips and practical advice so I could avoid similar issues in the future. Even in a disappointing outcome, she turned the experience into a learning opportunity, which speaks volumes about her character and commitment to customer service. Holly is the kind of employee who represents FedEx at its very best. Her work ethic, kindness, and perseverance left a lasting impression on me, and I have no doubt she has done the same for countless customers over the past four decades. FedEx has been incredibly fortunate to have her, and she will be deeply missed. Thank you, Holly, for forty years of outstanding service-and for treating customers with such care, respect, and professionalism.

I came in today to get some postcards, but they didn't have any available. The manager went above…read moreand beyond -- she took time out of her day to cut some cards for me since I had several packages to send. It was also my first time using the DYMO label writer, and I had trouble printing both of my labels. Instead of making me go back and forth, the manager, Isaiah, and the rest of the staff worked together and made a group decision to let me email the labels to them from home. Everyone was kind, patient, and professional. I really appreciate how the whole team came together to help me out. Thank you to the staff at the D Street FedEx -- you all made my day!

A scam shipping service. I purchased 2day express shipping on a Friday. The package was delivered…read moreafter 4 pm Wednesday. My friend had to go outside her house and walk up to an unknown man walking in front of a neighbor's house and ask if he had a package for [her name]. Guy goes to his unmarked van, parked away from friend's house, and grabs the package from the front passenger seat. Friend asks: So if I hadn't come out of my house, you would have left and I would not have received the package? He scoffed: Yeh, I guess. Many calls looking for the package to the 800 number in Central America were useless. No customer service person could contact a local Fed Ex to help locate the package's whereabouts other than to say on a delivery truck. Stressful experience. Fed Ex charges you for a service you will never receive knowing you will not complain and follow through on your complaints and continue to keep calling back. Disgusting business.

I mostly come here for Amazon returns. But today I needed some copy assistance. With some high…read moreresolution printers. I needed some personal assistance, and these guys went out of their way to help me. The quality of work was amazing. Patrick tried multiple things to get the best result. I wish we came here 1st before trying other methods and locations. Very professional.

Signing up online to get my fingerprints scanned for a background check, the process was easy. It…read morecost $65 and they accept walk ins. The machine took a bit to get my prints, but the staff were helpful. There's street parking nearby.

My package was rerouted here due to not wanting to miss it, or have it be grabbed off the porch if…read morewe weren't home. I called to find out where it was because the tracking had not be updated in a week, despite my pick up attempts and even asking it to be sent to a different location as suggested by the Landover hub because this location couldn't be bothered to actually look for it when I went three times to pick it up. The woman who answered the phone would not let me speak. She escalated over and over and over. Yelling at me. Being a bully. I tried to explain that I had texts and the app said it was there. Over and over refused to let me speak. So here you go woman. Here's the proof that you're a lying jerk who, given your disgusting attitude, I wouldn't be surprised if it was stolen by you. I recorded the entire conversation, and will happily be sharing it with anyone who wants it, including the corp office representative who listened to it, and ask it be emailed to him this afternoon.

I enjoy this UPS location. They have parking! The location is also conveniently placed in a plaza…read more surrounded by food and other retail stores. They have supplies like tape, boxes, self sealing envelopes, and flat folders for packaging. There is also a convenient Amazon return station at the front of the store for easy processing! The staff was patient and helpful!

Twice now, I've accompanied an elderly friend to this location to ship boxes to her home in…read moreCalifornia. On both occasions, staff insisted that the box she was using was "not allowed," despite the fact that this was completely incorrect. The second time, I was present and challenged them directly. As soon as I did, they immediately backed down and changed their explanation, which made it clear that the issue wasn't policy but pressure. This feels like an attempt to take advantage of customers, particularly elderly ones, by pushing unnecessary repacking or purchases. Customer service was surly and dismissive throughout. I won't be using this store again and would strongly caution others to be very careful here.

Paid 40 dollars to ship something from DC to Richmond Va. Wasn't delivered on the promise date,…read morewas told that because it was a PO Box it was shipping through the post office. Had that been explained to me prior, I would have just shipped through the post office and not paid UPs any expedited fees. Makes no sense, then I called in and was on hold for 46 mins and still had to end up coming to the store. Definitely highly annoyed

When I need a quick print job for business, Global Print Master really is my go to! They are…read moreconveniently located in my neighborhood and if I need something printed quickly, I can email their staff and they will always have it printed by the time I arrive! Thanks guys, from one small business owner to another, I appreciate the great customer service! -Natasha

I was searching for a nearby notary and this business showed in my search engine. The gentleman…read morebehind the counter was so polite , professional, and patient. The inside of this business is nice and to the point. I will definitely stop here for all my business needs.

When other locations can get busy, I've never had to wait more than a minute here. Located in the…read moreAvec building, there's usually a spot or two to park right out front. The store usually has two workers and is full service. Send packages, return Amazon packages, etc.

Had to ship a few packages out from this store. The staff was friendly and helpful, fast and…read moreoverall my experience was very good.

Today was an awesome day here at ups customer service phenomenal, great energy, always polite…read morevery very helpful thank you UPS for your services

Hands down the best experience I've had at a UPS Store. The moment I walked in, the woman said…read morehello and said she could help me ship a book to my parents. She was very kind and efficient. The entire transaction was very fast. I was in and out in no time. There's free parking nearby at Union Market.

Great printers. Jose provides fast personal service. We use them as our exclusive printer for…read moretxfleamarkets.com

I went to Postnet for the notary services. The woman who ran the register was a bit busy but I…read morewaited for her. She was very pleasant and I will definitely use her services again.