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    Castelano Delivery

    3.7 (3 reviews)
    Open 12:00 am - 12:00 AM (Next day)

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    Services - Castelano Delivery

    International delivery

    Local delivery

    Routed delivery service

    1 More Service

    Shipping centers

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    DHL Express Service - Entrance

    DHL Express Service

    (5 reviews)

    Came here to pickup up my international package. Everytime I come here there is always a wait...any…read morewhoo... DHL is located in Hanover near the rental car place. You can't miss the building with the red and yellow DHL brand colors. There was ample parking. I came and there were 3 people there before me waiting on packages. The office is small with seating for two, but roughly ~5 folks could stand in there. I rang the bell to let them know a new customer was there for service and it took over 10 minutes for an associate to come. In all fairness, they had a sign that says they could be in the warehouse and it may be a bit of a delay. When the associate appeared, they instructed one of the customers to pull their vehicle around the side and disappeared again, without acknowledging me. They reappeared again with the package of another customer...again no acknowledgement. The third customer simply left. After another 5-10 minutes, I pressed the bell again and the associate appeared and asked how they could assist me. Even though I was in my feelings about the wait, they were very pleasant and proceeded to take my info for me to get my package. They disappeared in the back for another ~10 minutes and appeared with my package. Again, they were SO pleasant I couldn't stay heated. I presented my ID and package secured! I chose to pickup my package here (I selected the location closest to me) because I wasn't sure I would be home for the delivery. ALSO...I ordered from a UK store and had to pay a tariff fee. I requested text/email notifications to follow my order and received one that said I needed to pay the fee before I could get my package within five days or it would be sent back. I paid online and it was easy breezy when I went to pick it up at the facility. They do not accept cash only electronic payment in the office. All in all, I mess with DHL, but don't expect an in and out experience when retrieving your package at the facility.

    So where to begin... the worst delivery company and customer service I have EVER experienced. I had…read morea package I ordered and needed for a graduation gift. It was originally supposed to be delivered on Thursday and then they moved it to Friday. No big deal. But then they gave me a delivery window of 12-330. Middle of the day on a Friday, but ok I was able to be home for the signature. At exactly 12 I get an email that delivery was attempted and no answer. Not only was I home, I live in an apartment with concierge desk service manned 24 hours, and video recorded entrance ways. No attempt to deliver was ever actually made, they actually never even pulled up to the building at all. Then when I called customer service I was told: they could not contact the driver, they could not escalate to a supervisor because the supervisors don't want to talk to customers, and that delivery would not be rescheduled until Monday. I told them I no longer needed the package Monday, as it was a graduation gift for the current weekend. I offered to come to the facility and get the package, was also told this would not be possible until Monday. The driver could not be sent back because he "has a route" to which I said yes, and I was supposed to be on it, but he never actually came. They told me there was nothing they could do and no supervisor to speak to. What a useless company. I will never accept shipping from them again. In the past they also forged a signature when delivering without contacting me to come sign for my package. 0 stars. 0.

    Graceline Solutions

    Graceline Solutions

    (1 review)

    Quick to reply, worked with me to get the best solution for my junk hauling, professional, and…read moreefficient. Would definitely use again!

    From the owner: Graceline Solutions is a veteran-owned junk removal and property-prep company proudly serving…read moreMaryland and Virginia. We’re built on one simple promise: every job is handled with grace and delivered with purpose. Whether you’re clearing out a garage, preparing a home for sale, or managing a rental turnover, our team shows up on time, in uniform, and ready to work. We remove unwanted items of all sizes—from single-item pickups and load-and-go trailer drops to full property cleanouts, light demolition, and light landscaping. Each project is completed with care, safety, and respect for your property. Graceline Solutions isn’t a franchise or a moving company—we’re a locally owned small business that values honesty, efficiency, and community trust. Once items are loaded, they become our responsibility to recycle, donate, or dispose of properly, ensuring every job ends with a clean, usable space. Customers choose Graceline for our transparent quotes, fair pricing, and easy online booking. You can upload photos, receive a quote, and schedule service right from our website. From the first call to the final sweep, we focus on professionalism, reliability, and peace of mind. If you want dependable service from a company that treats your property with respect and delivers results you can see, contact Graceline Solutions today—where every job reflects integrity, discipline, and pride in our work.

    Castelano Delivery - couriers - Updated May 2026

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