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    The UPS Store

    4.8 (37 reviews)
    Closed 9:00 am - 7:00 pm
    Updated a few days ago

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    Response time

    2 hours

    Response rate

    100%

    Services - The UPS Store

    Document binding

    Copymaking services

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    Recommended Reviews - The UPS Store

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    Cynthia J.

    I dropped off a package here on 5/10 at 12:41pm to be shipped. The owner Ken accepted the package and said, he would add the label to the package for shipment. It's now been several days and the tracking hasn't been updated since it was dropped here. They lost my package and it never left this location. Tracking still shows 12:41pm, as drop off. The exact time, I receive the receipt here. Ken wasn't apologetic or sincere. They lost my package here. Ship at your own risk. Do not trust them to add your shipment label. Update: 5/20/2023: Received an email from UPS my package was lost and never delivered. Please see image. Ship here at the your own risk. I never had any issues of my packages getting delivered at other locations. Poor customer service on Ken's part, he needs to take ownership and become aware of what's happening at his store. My package was never mailed out. Update 5/17: As you can see Ken the business owner just replied lying that my package was delivered. The package was never delivered. He called UPS lying to the rep saying it was delivered. The receiver which is a large company never received the package and has open an investigation. The owner is dishonest and and the investigation will show this. The item never left this shop and UPS investigation department confirmed the last update is at this location when I dropped it off at 12:41pm. I am happy the package was being delivered to a large company that has initiated an investigation to prove everything.

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    2 months ago

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    8 months ago

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    2 months ago

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    2 years ago

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    3 years ago

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    2 years ago

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    2 years ago

    Great store - staff are very friendly and considerate and there to help with complex problems.

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    3 years ago

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    4 years ago

    Had to send a couple UPS packages and I received prompt + helpful service. Exactly what I'm looking for in a UPS store - so 5 stars!

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    2 years ago

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    5 years ago

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    5 years ago

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    4 years ago

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    4 years ago

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    5 years ago

    The staff in the store are incredible. Everyone is extremely friendly and welcoming. I am so not used to this kind of service in DC.

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    5 years ago

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    5 years ago

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    6 years ago

    Always friendly and helpful. But have gone above and beyond to provide top notch service. You guys are amazing!

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    7 years ago

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    7 years ago

    Finally a closer UPS store in the neighborhood! They accept amazon returns and staff was super friendly.

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    4 years ago

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    4 years ago

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    6 years ago

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    7 years ago

    Great service from Reynaldo and team. Two good points: they have two notaries on staff and they are open on Sundays!!

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    6 years ago

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    6 years ago

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    5 years ago

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    6 years ago

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    5 years ago

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    7 years ago

    Great store and really nice staff! This is a perfect location in Southwest DC and exactly what the neighborhood needed!

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    7 years ago

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    6 years ago

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    6 years ago

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    7 years ago

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    7 years ago

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    6 years ago

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    Ask the Community - The UPS Store

    Review Highlights - The UPS Store

    The post office is usually a dreaded destination but this UPS and specifically Ken made it so easy and relaxing.

    Mentioned in 10 reviews

    Read more highlights

    FedEx Office Print & Ship Center

    FedEx Office Print & Ship Center

    (80 reviews)

    Capitol Hill

    I came in today to get some postcards, but they didn't have any available. The manager went above…read moreand beyond -- she took time out of her day to cut some cards for me since I had several packages to send. It was also my first time using the DYMO label writer, and I had trouble printing both of my labels. Instead of making me go back and forth, the manager, Isaiah, and the rest of the staff worked together and made a group decision to let me email the labels to them from home. Everyone was kind, patient, and professional. I really appreciate how the whole team came together to help me out. Thank you to the staff at the D Street FedEx -- you all made my day!

    A scam shipping service. I purchased 2day express shipping on a Friday. The package was delivered…read moreafter 4 pm Wednesday. My friend had to go outside her house and walk up to an unknown man walking in front of a neighbor's house and ask if he had a package for [her name]. Guy goes to his unmarked van, parked away from friend's house, and grabs the package from the front passenger seat. Friend asks: So if I hadn't come out of my house, you would have left and I would not have received the package? He scoffed: Yeh, I guess. Many calls looking for the package to the 800 number in Central America were useless. No customer service person could contact a local Fed Ex to help locate the package's whereabouts other than to say on a delivery truck. Stressful experience. Fed Ex charges you for a service you will never receive knowing you will not complain and follow through on your complaints and continue to keep calling back. Disgusting business.

    The UPS Store - copyshops - Updated May 2026

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