Came here earlier today because we were trying to install a faucet and the supply lines were too short (turns out only one was so we returned the other). We thought about going to Home Depot but my boyfriend did not want to drive 20-ish minutes for a few items. We looked online and Altadena Hardware was the closest place possibly carrying what we needed. We arrived within 15 minutes of closing but we didn't feel rushed to leave. We asked for the plumbing aisle and were directed there. The associate who helped us was very personable and answered the questions we had. The whole process to getting what we needed was smooth. Excellent customer service! PARKING: There was plenty of parking in front of the store. COST: Slightly more expensive than big name places like Home Depot, but if you live nearby and don't want to drive far away for a few small items, this is the place to go! read more

Only one other review at the point of this writing!?!?! For the oldest hardware store in Altadena? For being housed in a historic building that used to be a Market Basket? For a place that is still a family owned/run business? For a place that may not exist in 5 years? I recall riding my bike to Altadena Hardware way back in the late 70's to buy 3 nails for a wooden rocket that I was building. 3 nails! And although Don (the current owner, and son of the "original") and I were much younger then, he let me have them for a nickel. And quite frankly, the store still has that small country store feeling along with the familiar smell of an aged hardware store. Perfect. When you walk in, you can feel yourself shed the skin of big box stores, and you have a sudden urge to sit a spell and chew some tobacco. I heard rumors that Don is thinking about retiring and selling the shop. Or worse. Closing it. This would truly be the end of an era. So, patronize your local hardware store and enjoy it while you can. You may leave with some nails, but what you've gained will be far more valuable. A piece of history. read more

This is one of oldest businesses in Altadena, and I love it. They aren't Home Depot. They don't try to be. They don't sell lumber, well maybe a little. What you get here are the random items that you need for day-to-day up keep. Broken sprinkler? they got you covered. Quick drywall patch? check. Replace screendoor closer? check. Rope, ladder, chain, wheelbarrow, oven knob, door mat, fly trap, screwdriver, hacksaw blade, red decorative light bulbs, rose clippers, spraypaint, clothespins, drain stopper, corkboard, "No Solicitors" sign, and a child lock for the toilet? check. But what I really like is that I can ask them a question, get an answer, and get home to complete my "honey-do" list. OSH is 5 miles away, Home Depot is 20, but they're world's apart in helpfulness-itude. You might spend a little more here, but not that much. They're an ACE Hardware affiliate and have ACE prices. But you'll save time and frustration. BTW, a honey-do list is when the chores start with "Honey, do this..." read more

This review is long overdue as my husband and I have been frequenting this location ever since we moved to the neighborhood last summer. You guys: this place is excellent. What propelled me to finally write the review is the fact that I just discovered that they have a roof top nursery (just opened about 3 months ago!) and it has a fantastic selection of succulents and cacti....all at very competitive prices. And I'm talking a really solid selection of succulents and cacti - not just the average lot you find at Home Depot, OSH or Armstrong Garden Center. Great - and currently undiscovered nursery aside - the employees here are always warm and helpful. Unlike big box stores, you always have someone asking if you're doing ok or if there are any questions that Altadena Hardware can help answer. Top-notch service along with a good selection of products and now the amazing nursery makes this a worthwhile place to shop. #neighborhoodgem read more

The best hardware store in Altadena and north of the 210. Their service is the most impressive aspect of this business. They greet you immediately when you come in the store (every time) and ask if they can help you find something. All of the staff seems to know the products carried very well, down to the most obscure screw and bolt. The second thing that impresses me about this store is that they seem to have everything in stock that a handyman or home renovator could want. I have purchased things there that I could not find at Lowe's or Home Depot. Plenty of street parking on this cute little historic neighborhood pocket commercial district just off of Lake. The store is also very clean and well organized I wish I could give them 6 stars. read more

Amazing local store. 1. Convenient location 2. Friendly staffs AAA+++ 3. Good enough inventory except lumbers 4. Fair price 5. Clean store 6. Easy to park Love~~~~~this place. read more

I moved to the Altadena area about 6 months ago and of course had a ton of projects around the house. I stumbled across Altadena Hardware and was so glad I did! It's like stepping back in time! Super friendly and knowledgable staff, great selection of products and competitve prices. They mixed several colors of paint for me and even logged it in the computer in case I ever needed to buy more in the future. Now that's service! I look forward to being a loyal and satisfied customer for as long as I live in the area. read more

True Value Altadena has the best service of any type of store anywhere in this broad and wide county. Every time I need something "hardwary" I am met at the door by someone with a genuine spirit of service. The story is always clean, well arranged and stocked, and one can feel the pride they have in the place. True Value Altadena is a true gem! read more

Always super helpful and nice. I love going to this store. Also they will advice and help you with patience. Thank you. :)

This is the sort of business that we should patronize. Not only is this hardware store well-stocked, the staff is friendly and offers helpful advice. I will certainly come back. read more

Needed a 4 inch coupling in plastic and rubber for my plumbing needs. They had a good selection for the right price.

This place is amazing. We just bought our first home in Altadena and after trekking to Home Depot once, we figured there had to be a better way. Well we found Altadena Hardware, like something out of the fifties, with helpful staff and pretty much everything you could need for repairs around the house. It's not expensive, it has a little bit of everything and a staff that will point you in the rig direction. Highly recommended for homeowners! read more

They are helpful, friendly and professional. Highly recommend! I bought lawn chairs that didn't fit into my car, so for extra charge they delivered to my house since we were close enough to the store. That's excellent customer service! read more

One of the great hardware stores. There aren't many left like this that I know of (except maybe Baller in Silver Lake/Los Feliz). Incredibly helpful, friendly, and knowledgeable. They've helped me figure out the best ways to go about quirky little projects, from ideas to advice to making cuts so I don't screw them up trying on my own. I go there instead of bigger stores whenever possible, which is most of the time. Have had nothing short of excellent experiences here with every single employee, including the owner, who works the floor too. I wish every business was run so well. read more

By far the best hardware store! For a smallish store they have pretty much everything you'd need at the right price. But the best thing about this store is by far their employees! They are never short staffed. They are all extremely knowledgeable and are happy to help from picking out some paint color to figuring out a solution to a unique problem. It's a cheerful fun place that is exactly how a hardware store should be! read more

Great business with loads of items and cute gifts. Very friendly and helpful staff. Very dog friendly and everyone wears masks.

I wish I lived in this store full of wonderful helpful people. I love this clean and well stocked hardware store. Great quality!

Local hardware, save on gas, buy local, and get back home. Sure you can drive to HD but definitely won't have that "can I help you" experience that you get here. On a street that goes back to the early days of Altadena (think street cars). Somehow still has the small town vibe. But modern, well stocked with every from irrigation, gardening, to plumbing. Our go to for everyday house needs. read more

They are so helpful here! I've been in twice and both times employees have taken the time to help me figure out and find exactly what I needed. Mike was especially helpful in recommending the right tools and products to buy for a backyard DYI project. Will definitely be back! read more

This place is great, So nice not to have to drive to the larger box stores. The staff and owners go out of their way to help you. And if they don't have it they find it. Love this place read more

A friendly neighborhood hardware store with helpful staff that ask if they can help you find anything, then don't bother you a million times when you say no. read more

I love this place, not sure how they pack so much inventory in here but I have never not been able to find what I was looking for. Pricing is on par with Home Depot and service is soooooo much better! No need to go anywhere else. read more

Altadena hardware is a gem. The staff goes above and beyond with their customer service. The store is clean, organized, and well stocked. In an age of big box stores it's sooo nice to have a go-to spot in the neighborhood that is accessible and friendly. I'll risk the hyperbole and say it's the greatest hardware store I've ever been to. read more

Our go to place for all manner of household needs is an Altadena treasure. Jimmy and his staff are always cheerfully helpful and the stock of items is surprisingly large for a "small " business. Anthony and Ismael are especially helpful and knowledgeable. We couldn't ask for a better place to shop close by! read more

This hardware store has everything we look for such as gardening supplies and tools, pantry pest traps, rat traps- so I love that we can often get what we need here and support a local family-owned business instead of further enriching Jeff Bezos. The staff are patient and helpful always. read more

I don't drive to the "big box" store without first checking in with this hardware store. I can get just about anything I need right here in Altadena, saving me from the freeway drive, and that long lost search in the "Box" looking for what I need for my projects. Altadena Hardware offers personal service, If I don't feel like looking around for what I need one of the many helpful employees will get me exactly what I am looking for and bring it to the checkout counter. You can still buy one screw if you want or a prepackaged box of screws if you prefer. I wish they stocked a few 2x4s but its a hardware store not a lumber yard. Altadena Hardware has continued to improve every year in the six years I have lived in Altadena, I look forward to many successful years and successful visits finding just what I need to complete projects in one stop with great products and service. read more

Great place to shop very convenient everyone's very helpful and it's convenient if you live in here in Altadena so thankful they're here

This place is great. I live in Altadena, and my choices for hardware are really Home Depot (Monrovia), OSH (Pasadena), and Altadena Hardware. When you go to A.H., you'll find friendly people eager to help you find what you're looking for, and considering what a small store it is, it's amazing what they have - things that I would have thought you'd have to go to a bigger store to find. Great customer service and selection. I'm a big fan. read more

I have been going to this hardware store for about 2 years now so it is about time to let the secret out. This is the greatest hardware store for miles without a doubt. It is almost impossible to walk in the door without one of the staff asking "need some help". Not only do they offer to help but they really know what they are talking about. I grew up building houses and working around the house with my dad, so I do know a lot about all the trades. The point is the staff here are not BSing you they truly know what they are talking about. I will never go anywhere else unless they don't have what I need. read more

Worst customer service! I called and asked "Hi do you happen to have face masks in stock?" And this lady paused & hung up on me without responding one word. If this place has decent employees, service, product, management... I'll never know because I refuse to go in or ever recommend this place to anyone. We're in a scary time right now. This was the opposite of what should have happened, regardless of inventory. I called just now, hopefully this narrows down who it was, and doesn't effect the reviews for the rest of this company's staff :( read more

Neighborhood gem! Fine, Home Depot has everything you need and for better prices but you will NEVER get the same friendly attention. Or the convenience or the freedom of head ache free parking! Our community wouldn't be the same without Altadena Hardware. Also, AMAZING selection of succulents in the loft out back. read more

I'm in there all that time helping neighbors in the area with projects , these folks are at most times by the checkout waiting for the customers to walk in and walk with them to get what they need. You just don't get customer service like this anywhere, big box stores only have customer service like this in commercials read more

This place is great. I went in with a broken patio chair and a couple pics and came out with instructions and what I needed to fix it. Customer service is best in town! read more

Great place, great people. They have almost everything the bigger stores have, always surprised how well well they're stocked up.

Bigger and better than the last time I was there several years ago. The key to my gate lock disappeared so I went here to buy two new locks - two locks with the same key. Able to get a couple additional keys and get out very quickly. While I still miss OSh - this is close by and not as overwhelming as Home Depot which is in Monrovia. read more

The first time I went in the store sometime ago, the staff was friendly and helpful. So I came back recently and apologized right off the bat, due to the line I didn't see behind me referencing Covid 19 guidelines, and the social distancing and all. To echo Sophie B., I don't know who it was at the register, but he immediately started barking at me. Yes, I wrote it, "Barking!." "What do you need?!" two times. I refused to answer. He was so rude AND I hadn't even had a chance to find the picture on my phone to show his mean butt what, in fact, it was that I needed (excuse the pun). Thankfully someone else came to me without the maladjustment and chip on his shoulder and helped me quickly. Sheesh! Someone else on register was professional and courteous too, and even helped me to my car. The barker needs to take a page or two from their book. read more

This is my absolute FAVORITE hardware store around. Very nice people who are extremely knowledgeable. Such a friendly, familial atmosphere. I live in Hollywood now and still come back here because they have things other stores don't, and at great prices. Highly recommended!!! read more

This is my new, favorite hardware store. We've lost OSH, and seem to be losing the True Value on Fair Oaks near the freeway, so I went online to find a place. I'm so glad I found Altadena Hardware. This store is not too big and not too small. They have a selection of items for every category needed to keep a small home and it's contents in good repair. There's something about a hardware store that feels "small town" with helpful staff and friendly customers that feels cozy and can't be beat. I'm showing my age, but that's ok. read more

What a great hardware store! A few months ago, I needed some countertop paint for one of my rentals. In the past, I'd go to the big box hardware store and purchase is, but they no longer stock the paint. I called the Ace in Sierra Madre and they told me they can't sell it, because of some SCAQMD rule. I thought they knew about some law, so I almost gave up. My friend owned a True Value in Glenview, IL, and I've been in his store - really great place, but closed now. Anyway, went on line to check inventory and Altadena didn't have it. But it was available at another True Value in Los Angeles. I didn't want to drive all the way there, so I called Altadena and spoke to a really great guy. He told me he could order the paint for me. Oh boy, how long is this going to take - that's what was going through my mind! He told me he'd have it there the next day. What???? Yes, the next day. And he could mix the right color for me! Two days later (I wasn't able to go there the next day), I walked into the store and my first impression was - wow, this is a really cool hardware store - like my friend's store. I talked to the paint guy and he showed me the can - yup, that's it. He mixed the paint for me, made sure it was the right color, then I checked out and painted my countertop! The level of customer service is exceptional. They not only helped save me a lot of driving time, but they kept their promise. It's a rarity in this day and age and I'm very impressed. Five stars for the best hardware store I've been in outside of Glenview, IL! read more

Love this place! The staff is always friendly and helpful with whatever project I have going on. They are also very knowledgeable in a wide variety of trades so they can help advise costumers on repairs, equipment, materials, irrigation, etc. read more