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    The Home Depot

    3.0 (178 reviews)
    Open • 6:00 am - 10:00 pm

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    This is the manager who stopped me and no one else. He falsely accused me of not paying and demanded. I show him receipt by grabbing me.
    Davis B.

    Do not shop here if you're black. They like to racially profile Black people at the exit and demand to see a receipt to make sure if they paid or not. After I was done purchasing and heading out, out of nowhere a manager by the name of Christian (pictured below) rushes/stops me and asked to see my receipt. I told him why would I show you my receipt if you didn't demand that from everyone else. To my shock, he proceeds to falsely accuse me of not paying. The other manager (his name starts with an A) did nothing to help and was very condescending. I asked him for a corporate number. He said it's on his receipt. I told him no it's not and then he just said 1- 800 Home Depot. They do not care about customers, especially if you're a minority. I'm gonna try to escalate this with corporate because they need to be held accountable for such discrimination

    Elocin T.

    I'm not sure about other non 5 star reviews, I guess people that complain will complain... here is my experiences. Parking not good if you want close parking, they have structure parking but it is a distance. Anyway, once you walk in you see gleaming floors and bright well lit warehouse. You will walk a few steps and people actually come and ask if you need help. It is not uncommon for 2 or 3 people to actively come up to you and ask if you need help. How's that for Home depot. it is unusual isn't it?? I feel that this location should be the training ground for other home depot employees. ALL HOME DEPOTS should be like this store. One thing though, can home depot's fix their credit card machines and allow tapping for payment??? seem like every store has this issue.

    Thanks Mike in plumbing!!
    Charles G.

    Today 3/29/26 was the second time that same employee Mike guy with the beard from Home Depot the plumbing department has helped me. I've been to many Home Depot's and it's rare to find someone with the knowledge this guy has in plumbing. The patience to answer and explain any questions. Home Depot's need at least one person like Mike in every department.

    Judson L.

    I've been visiting this Home Depot location ever since I moved to Pasadena. Gotta say, the service at this location is amazing! Came in today to pick up some paint - didn't know exactly what I needed, but sure enough... I got the help I needed! BIG shoutout to Ryan at the paint department! I'll be coming back again, simply on the basis of his service! 10/10 recommend!

    Price not honored

    Won't honor price listed on product. 7 heaters in stock, all prices listed. How is this possible?

    Bulbs
    HoyMay P.

    We went here with our nephew to find a replacement bulb for an overhead lighting system. We inquired where we would find the bulbs and were directed to the correct aisle. Who knew they had three different types of the same light; soft, bright white and yellow. No one could remember what type. We selected the soft white. We tried the bulb and the other bulbs were yellow. Ack! He has to decide whether to keep it or not. We also were looking for screen replacements. However all Home Depot has is DIY Screens. Not acceptable. Large parking lot and WiFi. The WiFi however is not compatible with Yelp. Bulbs

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    Went there on 7/10, 1:10 in electrical and Ramon really helped us. Very knowledgeable and helpful.

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    Page 1 of 5

    The Home Depot Reviews in Other Languages

    Ask the Community - The Home Depot

    Finding item in the store?

    Check the Home Depot website for the store you will be shopping at. Search the item on the website, and the location within the respective Home Depot is provided electronically, by Aisle and Bin number.

    Do you guys make key copies?

    YES

    When did this location first open? Didn't even know there's one on walnut!!!

    About the beginning of the year.

    Don’t See Your Question? Ask Away!

    Review Highlights - The Home Depot

    “Every employee in the building is super helpful, will always come to these location.”

    Mentioned in 5 reviews

    Read more highlights

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    Always look at Snyder Diamond first! We suddenly needed a…read morenew toilet & found a Toto we really liked at Home Depot but it was out of stock. Luckily, SD had it in stock & it was even a few dollars cheaper AND delivery was included. Idk why we didn't check here first bc we've gotten several major appliances here & they've always provided fantastic service. So much better than a big box store! Good luck getting help from HD. You can always get someone on the phone quickly & they're friendly & helpful. They're on top of it with delivery & use their own guys so the communication is great. Their showroom is also beautiful with tons of options.

    Our experience with product experts, John and Linda, at Snyder Diamond was exceptional from start…read moreto finish! John was the first person I spoke with over the phone, and he patiently listened as I explained our unique kitchen layout. To create a more open walkway between our kitchen and living room, we needed an extra tall, narrow 30" x 80" European-style refrigerator. As it turns out, the only freestanding model sold in the U.S. that fit our requirements is made by the German brand Liebherr. The frustrating part was that although other retailers near us offered the refrigerator for sale, none of the showrooms had the model on display. But guess who did? Snyder Diamond! So we made our way to Pasadena, and we're glad we did. Linda warmly welcomed us and immediately took us over to the Liebherr refrigerator. It is beautiful, well built and checked every box on our wish list. Linda was very knowledgeable and generous with her time. We ended up walking around the showroom with her, picking her brain about everything from kitchen fixtures to appliances. When I mentioned I was a coffee addict, she even offered me a cup from their built-in Miele machine--a small gesture that reflected the personal service we received. The showroom itself is beautifully organized, with a huge variety of high-quality appliances and fixtures. We highly recommend anyone planning a kitchen or home renovation to visit this family-owned business. They've been in business for decades, and have an interesting history to share. In the end, being able to see the exact Liebherr model in person gave us the confidence to make our purchase. We're grateful to John and Linda for helping us find the perfect refrigerator for our unique space. Thank you for making what could have been a frustrating search into such an enjoyable experience!

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    I had someone else come back out because my electricity keeps shutting off. They sent Anton once…read moreagain and he was telling me the same thing needed repairs I asked him about standing me up in April 2026 and he said that he didn't know why he missed the appointment, however, no apology ever came, although I left work early to get home and had to sit in traffic for an hour to get home. As a professional the first thing that I would do is apologize if I missed an appointment with a client. If I use Fuse again please don't send Anton out to my house.

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