That store you walk into where the people working there are so ridiculously friendly and accommodating, you feel like an idiot NOT buying something, ha. We stopped in because, man, do we LOVE a good hardware store - and THIS is a GOOD hardware store. It's got the menagerie of countless shelves of nuts, bolts, wires, tools, paints, connectors, pipes, fittings, gadgets, bulbs, garden tools, holiday surprise stuff...I mean, Arnold's is exactly WHY we love a good old fashioned hardware store...it's like a slice of Americana. Old-timey and friendly in just the right ways with a super knowledgeable staff, just waiting to chat with you and answer a question. Wifey and I highly recommend this place. If you're a local, consider yourself lucky. If you're not, maybe consider a move to Sierra Madre just so you can have these guys nearby. read more

Such a blast from the past to shop at this old school hardware store! Everything a homeowner needs can be found at this store and then some. The staff are so friendly and had no problem using my coupon for 20 percent off coupon. I will be back for the value to the community that it serves. read more

Arnold’s Frontier Hardware - Signage - Hardware Stores Near Me - Sierra Madre, California

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Arnold's Frontier Hardware is a local treasure. I just love old time hardware stores and I particularly appreciate how Arnold's is so engaged with the community. For example, the picture accompanying my review shows my beloved pup getting his picture taken with Santa Claus at Arnold's when they kindly and generously offered a Santa Claus for families to take photos even up to and through Christmas Eve. This is so generous of Arnold's because a lot of times that is a very expensive photo shoot for families. As you can see they had the set decorated super cute for Santa photos. I have a lot of loyalty for this local business because they make all of our lives better and more fun. Thank you Arnold's! read more

Arnold’s Frontier Hardware - Hardware Stores Near Me - Sierra Madre, California

I've shopped at Arnold's a number of times. Fair pricing and great service from these people who actually care and happy to help.

Arnold's Hardware has become my go-to spot for all my small project needs. Every time I come in, they have exactly what I'm looking for--often items I can't find at the bigger hardware stores. The staff is helpful, the store is well-stocked, and it's perfect for quick stops when you need that one specific part. If you're in the area and working on minor projects, this is definitely a place worth checking out. read more

So glad to hear the store has gotten such good reviews as that has not been the case in our experiences there. We like to go to smaller hardware stores with the one on one service and for staff to attend to us and especially answer our questions. We depend on this store now that Altadena Hardware is not available to us. It's a drive from Pasadena. The staff is short with us, dont take the time to assist us as if they cant wait to get to the next customer. This has happened several times and with the drive it is a waste of time and gas to go there. We wont be returning. read more

Really wonderful old school hardware store! every person that works there actually helps you figure out what you need and where it is! what a novel concept in this day and age! One of the many reasons Sierra Madre is such a gem! read more

I cannot believe what I am reading when it comes to the very few BAD reviews here about Arnolds Hardware. I have NEVER been treated poorly or rudely by Basil or any of his hard working staff. I have never wittnised any customers being treated badly either. I am a repair service plumbing contractor and have to go to Arnolds quite frequently to buy hard to find plumbing items and they always come thru for me 99.9% of the time and the staff have ALWAYS been helpful and super friendly. Just thank God and be glad that a few of these great old school mom and pop hardware store still exist . They are a dying breed. DD from Monrovia , CA read more

Friendly and helpful. They have Lots of good stuff. I like their nicknacks and gift items. And their prices.

I love this store, they have a little of everything. I was able to fix something and start a new project of bird watching. I forgot her name but she was so helpful. read more

They have almost every diddleybob, doohickey, and thingamajig you could ever need. Nice, knowledge people and I don't have to go to the big box stores to find what I want. read more

Arnold's is a great local hardware store. Everyone there is always very friendly and helpful. I really appreciate that they will show me where I can find what I need and recommend tools for my projects. Even during COVID they were really well stocked and had everything I would need for my DIY home projects. Prices are competitive and it's always nice to support local businesses. There's usually plenty of parking in their lot, but there's also street parking. I definitely recommend coming by here for all your hardware, home repair, project needs. read more

My kitchen sink faucet had a slow leak that was increasing. I went online to HomeDepot. Their website said they had 6 of the ceramic stems I needed in their stock at the Monrovia location. I go there, find the aisle and bay it is located and find no stock at all. I asked two employees who were walking by for assistance who both said they don't work in this department and kept walking. I looked around and one of the cashiers pointed to the "plumbing" employee. I went to him while he was cutting items for another customer. He looked at me like I cut him off on the freeway. I told him I would wait until he was done. After 10 minutes of waiting and combing through the isle to find my ceramic stem, he was gone and I just left. Went home and called around. Almost forgot about Arnold's Frontier Hardware because I used the shop the Duarte location before they closed down. I went down to the Sierra Madre location and the manager Craig helped me get the right ceramic stem based on the old stem I brought in. He opened the package to show me how it is installed and what to look out for if I had an issue. I purchased the needed item and went home to install. Turns out I did have a problem and if it weren't for Craig's help and above and beyond advice, I would have been on youtube for hours trying to figure it out. Home Depot employees won't even help you let alone give good advice. If you have something that needs fixing around the house, go to Arnold's first. They deserve the first shot at everyone's business. Thank you Craig Fink! read more

Great store. Obviously the exterior is really cute and old timey, but the inside is great too. Reminds me of local hardware stores I'd go to with my dad as a kid. The vibe and smell is nostalgic. I was looking for a kind of specific little hardware piece- I brought one for example and the attendant walked me over, and helped me find it. He was diligent and patient, and taught me what the actual thing was called. (A hitch pin, if you're curious) I was able to buy just a handful just as many as I needed, and was on my way. I honestly would love another reason to visit but I'm just glad this place exists read more

Great selection for a store its size. The fasteners selection is especially comprehensive. Staff are always game to help problem-solve when an odd DIY question comes up. Doesn't have the options of a big box store, but worth trying your very local place before going to the orange one! My recollection is that they don't accept cards for transactions under $5 - good way to get rid of change. read more

So I loooove all the businesses in Sierra Madre and frequent them often. I've been to this place 4 times hoping for the same kind of friendly customer service. But finally-I'm going to leave this review. I HATE leaving bad reviews, but today's visit was the last straw. This place is super overcrowded with a bunch of not useful things. Dusty, disorganized, and more expensive than I'm used to. But because it was a small business I kept giving it a chance. Sadly every time I went, I was treated unkindly. Once I even was told by the lady that worked there to "f&&& off" in front of my kid. Super unprofessional. It's hard to find what you want here because it's got too many things and you'll need help. If I ask, it's usually: "go there. If you don't find it, we don't carry it". And seriously I can't find the thing. Today I needed a drain stop. No one was around except the cashier. "Hi! Where do you keep your drain stuff?" Response: get in line. As in get in the pay line for purchase to ask a question. Ok! Like the words 'Aisle 8' were too hard to say. I go back to look in a meandering way to attempt to find the thing. Another worker says; "or can just leave." what the heck? I FINALLY find the thing. I go to pay. I say nothing and the same guy was like: "you need to be put in your place" wow. Will never shop again, and I'll be sure to share this with everyone who is looking to go to a hardware store. Go to the Alta Dena store. VERY HELPFUL and super organized. read more

There are lots of great things about this store. First off, the owner Basil is a super helpful dude who- time permitting if the store's not slammed- will truly go the extra mile for his customers. One time I came in with a rather bizarre key and Basil made several attempts to copy it. He didn't just blow me off or give up after one try. It didn't ultimately work out (I had to get it done at a place with more specialized equipment), but I appreciated the time and effort he put into trying to help me out. That kind of kind gesture gets rewarded with customer loyalty, and I always make a point of trying Frontier first for whatever hardware/gardening thing I need (sorry, Home Depot...) One more plus: they have a wide selection of those great Waldo's jams in stock. read more

Nice small town store. Well stocked. Just bring cash. They charge $1.00 junk fee for a purchase under $10 using debit or credit.

I am probably biased because I also have the honor to work here as the gift buyer. With that said, this place is a gem. The employees are like family to one another than this care and concern is given to each customer. read more

I had no idea they were affiliated with ACE. Anyhow, I placed an order online for curbside pickup. Don't offer curbside pick-up if you're going to have rude employees that are upset that they have to bring out orders. I called and said I was outside for pickup. The woman hung up on me and as soon as the she walked out, she threw her hands in the air and was so upset that she had to bring it out to my car. So rude and I will never purchase anything from here again. read more

Great little neighborhood store. Great selection of hundreds of different items. We went in to explore after having lunch nearby. Reminded us of neighborhood stores used to be. You can get paint, hammers, kitchen utensils, jams/ jellies, a horse pillow, nails, replacement sprinkler heads and a pair of earrings all in the same place. Will definitely make the drive to here instead of Home Depot next time we need something. read more

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I just wanted to reply on the comment from Mary Ann K. I was in the store at the same time she was. Her recollection of what happened is completed different than what I observed. Mary Ann K wasn't willing to wait in line to be helped. She was extremely impatient, very rude to the employees, myself and the other customers. I don't know why she feels like she is superior to all others. She acted as if the staff should have dropped everything to assist her and ignore the other customers that were there before her. read more

Thank you, Arnold's Frontier Hardware. My leaky kitchen faucet was resolved! It was a waste of time seeking help at Home Depot. At Arnold's, I initially asked for a list of handymen or plumbers. I was given a list to take screenshots. I shared a picture of my faucet stem. I was told a special tool was required. I was pleasantly surprised when I was informed I could borrow it. With the cartridge finally removed, I handed it over to a staff member who identified the replacement. With the cartridge replaced I returned the tool with no problem. I couldn't have done it without their help!! read more

Great selection for a store its size. The fasteners selection is especially comprehensive. Staff are always game to help problem-solve when an odd DIY question comes up. Doesn't have the options of a big box store, but worth trying your very local place before going to the orange one! My recollection is that they don't accept cards for transactions under $5 - good way to get rid of change. read more

This is what a hardware store is supposed to be! Not like the big box places. They have SERVICE. I live in Duarte and we lost our store, FRONTIER HARDWARE, a few years ago dye to a lease issue and cuty "redevelopment." However, the owner of Arnold's is the same as our old standby Frontier. I do not get there as often as I did when we had a local store but still go there. I see so.e if the same familiar faces! This is a good place to get window screens made or replaced. 'nuff said. Go there. read more

Great service and selection - it's a breath of fresh air shopping here compared to Home Depot!

Arnolds has been in the Sierra Madre community for over 40 years. The store is extremely convenient and the staff is very helpful and friendly. Specially during these challenging times when everything so uncertain. I am so happy and grateful that this hardware store is in our community. Look forward to always shop there for any of my home repairs because the employees there always make you feel like you are family. Thank you for staying open during these difficult times even when you are under staffed. read more

Nice local store for the community that doesn't seem like it had changed for decades. It's a compact hardware store that carries basics of what you need similar to what you would find at say Osh or Home Depot but on a mini, slimmed down scale. I've recently start a small garden from seeds on sale at this store. It's fun to pop in and see what they have on sale, usually seasonally appropriate items. My favorite item is the old timey hard candy sticks in fruit flavors like Pina Colada you can get for pocket change, you truly haven't lived until you licked one into a sharp stabby shank. read more

Arnold’s Frontier Hardware - Hardware Stores Near Me - Sierra Madre, California

Super friendly service! Very knowledgeable employees. Basil, the owner, carries a wide selection of hardware and even has a gift section. I have found some great gifts here for friends in the past. The biggest collection variety is fasteners, screws, bolts, nails, Molly bolts, toggles. It is super convenient for me. And I I often find just exactly what I need. read more

Have shopped there many times and want the place to be inviting because of the SM location but very unfriendly staff bordering on rude. Not a pleasant experience for a local store. Gave them several chances but now will drive to HD in Pasadena. read more

Extremely helpful and friendly crew. I visit Arnold's infrequently but every time I go, the team is always helpful unlike the bigger places in town where the staff are disinterested and unhelpful. Thank you guys read more

I love this place! It is one of the many reasons Sierra Madre is such an amazing small town. They have pretty much anything you could possible need here. I shop at this location quite frequently for a variety of items. I can't say enough good things about the selection and/or the staff here. There really isn't much this place doesn't have and if you are ever in town please stop by and check them out. read more

Ok, I'm really biased because I've been walking to Arnold's for a really long time and I guess by now, it's on its third owner. But. It is truly right out of the fifties. When you walk in, everything kind of slows down and shushes up. You expect to see Andy of Mayberry buying a hammer and some nails. Except, the guy who waits on you has a long pony tail and Shazam. Right back to now. Actually, it's not really a period piece but a full, working hardware store. It also has a cool gif shop. Lots fun and weird things. Go there. But a hammer and some nails! read more

If you need basic things for home or garden then this is a great independent hardware store. The service is friendly and the owner is almost always there to help. This isn't home depot, so don't expect to build a house from this place... but for basic hardware needs it is perfect... especially if you live nearby. read more

Arnold’s Frontier Hardware - Arnolds' is a midsized family old hardware store with a small town feel. - Hardware Stores Near Me - Sierra Madre, California

Came by with my Scout this afternoon to inquire about supplies for a Scouts project. Unfortunately, Basil wasn't in (he was so generous in donating paint supplies when my older child worked on a Scout project 5 years ago). We were referred to the store manager. She was not a friendly woman. Didn't seem to want to be bothered by us, and gave us shrugs and noncommital answers when I asked if my Scout could ask her questions (I did not want to do the talking on behalf of my child). I wanted to give my business to a quaint and lovely store such as Arnold's, but she leaves a bad impression, so I guess I'll have to patronize Home Depot. read more

Friendly, helpful service. Many hardware and household products available. I have also bought Christmas gifts in the gift section of the store. It's really helpful that you can buy loose bolts and screws and not have to buy a package with more than you need. read more

Stocked store and very helpful people. They had something I was looking for that they didn't have at other stores.

Do you want great customer service? Do you want to talk to people who KNOW THINGS? Do you want individual attention? Do you want to walk out of a store and feel good about your experience? Then go to Arnold's! read more

Hey these guys are great! Really good old fashioned service and knowledge. No know-it-all condescension like some other places that I have been to. Good selection. Greater prices. What can I say! read more

Arnold’s Frontier Hardware - outside - Hardware Stores Near Me - Sierra Madre, California

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This hardware store is a neighborhood gem. I am always amazed that no matter what I am looking for, however obscure the part or component, they always have it, can order it, or can help me find it somewhere else quickly. I am equally amazed that they can keep their prices competitive with chain stores like Home Depot - Arnolds' prices are that good! The people who work in the store are so helpful and friendly it is a joy just to stop by and say hello. Service-focused shops like this with so much inventory on hand in such a small footprint are rare these days, so when I find one, I support it. They also offer ACE Reward points. How can you not love a store this convenient, helpful, and well-stocked? This is the kind of experience that makes shopping local what it should be! read more