Service is always courteous and effective. They make useful recommendations. It's always my first…read morestop for hardware, garden and, oh yes, they have ice cream for hot days!

Knowledgeable staff, parking in the rear, good to outstanding variety of items and a neighborhood…read moreinstitution!

Today I went back to Ace to make another purchase. I had to buy a birdbath and I was greeted by a…read morelovely man named Chris. He was so patient with me and gave me lovely advice. He even carried it out to my car and we just had a lovely interaction. The price was great and everything was quick and Parking was fast and easy. I always love coming here because people are always treating me so well.

Shout out to Zack for being a real life angel sent from heaven and helping me out today in the…read morestore. I needed help with a metal rod and he pulled through. Give this man a raise.

Besides being extremely helpful and just nice people, they're also just fun! Jesus will have you…read morelaughing! Also so helpful as I needed an unusual wood piece with strange locations for holes for zip ties! He was on it and didn't try to seek the most expensive piece in store! The other hardware store I had been to tried that!

I so badly want to be able to support a brick and mortar store in Altadena, but the person helping…read moreme was *incredibly* inappropriate with me. On my way out I tried to mention his behavior to another associate and they laughed in my face. Will not ever be back.

I recently went to this location three times in three days (have been here many other times as…read morewell). Shout out to the two young men who helped me with paint and the man who helped me find a good set of drill bits. Oh, and to the man who helped me find the aisle with surge protectors. I stopped my search one aisle too short. We had a nice little laugh about that. Tons of items to choose from, and helpful staff. The parking lot can get crowded, but I always find a spot easily. I like this location, because now I don't have to drive to Monrovia.

I've had it with HD. For the second time in three months I paid over 50 bucks for a garden hose,…read moreonly to have it fall to pieces and start hemorrhaging water after barely an hour of use. Home Deopt seems to be taking rhe WalMart approach: sell cheap crap, piss off your customers, but sit back and do nothing because you know you're size has put all the competition out of business. Well guess what? Ace Hardware is doing fine in South Pasadena, and that's where I'll be going from now on. Let your cheap merchandise fall apart on your own shelves.

My husband and I have gone here many times in the last 28 yrs and today we were looking for a…read morecouple of thresholds. For starters they have their own parking lot, which is super helpful in this neighborhood. Three men met us at the entry, asked what we needed and had one of the employees take us to the correct area and answered our questions and gave us some options. This place is a gem!

They have a pretty good assortment of lumber, reasonably priced. The office guys were friendly…read moreenough. The only negative was the the yard guy had a bit of an attitude, maybe he was having a bad day?

Great place and location. Great selection of fixtures. Mason was great. He was professional and…read morehelpful.

DON'T SHOP HERE!! They have a lot of options in the showroom…read morebut when it comes to ordering, nothing gets delivered on time and no communication from the sales people. If you want to over pay thousands of dollars and then wait for 3+ months with no updates then go ahead and shop here.

Such a blast from the past to shop at this old school hardware store! Everything a homeowner needs…read morecan be found at this store and then some. The staff are so friendly and had no problem using my coupon for 20 percent off coupon. I will be back for the value to the community that it serves.

Support your local hardware store! Arnold's is a great neighborhood, family-run hardware store!…read moreStaff are courteous, knowledgeable, and very helpful. There's convenient parking. Instead of searching through a huge warehouse, hoping to find someone to help you, everything here is right in front of you, and there's plenty of help if you need it. We brought in a screen door to have the screen replaced. The price was very reasonable, and the quality of work was top notch. They said it might take a day or two, but the work was completed later the same day. So many local hardware stores have closed up recently. We're sure glad Arnold's is here!

I was looking for a wide piece of wood in an odd size for use as a small countertop. I called all…read morethe other lumber places in the area and nobody could help me out. Vincent, on the other hand, found a very nice plank of white oak and suggested that he could make the piece himself. It turned out great and for a very reasonable price.

Vincent was so amazing! Very skilled craftsmen. Excellent workmanship. He helped me with my silly…read morelittle project which was way beneath skill set. It is worth the time to check out his larger projects for inspiration and fun.