There was an issue with my order that we didnt realize until after delivery. Initially David said…read morehe would refund us for the incorrect materials but once I followed up again with a plan a week later, he stopped responding ding entirely. Now we're stuck with the wrong materials and no refund.

We recently purchased reclaimed brick for one of our projects, and while there was a small mix-up…read morewith one of the pallets, the team handled it professionally and quickly. I had gone to the yard in person to select the specific pallet we wanted because the color variation mattered for our client. When the delivered pallet didn't quite match what I had approved, I reached out. Once I reached out and spoke to Derek, they worked with me to make it right. Not only did they allow me to come back and personally tag the correct pallet, but they also coordinated delivery immediately so we could stay on schedule and finish our project within our timeframe. That kind of responsiveness makes a huge difference in this industry. Our family has been doing business with them for over 30+ years, and experiences like this are exactly why. They stand behind their materials and value long-term relationships. Highly recommend -- solid service, fair people, and they take care of their customers.

I would like to express my sincere gratitude to Miguel Vega and the entire staff for providing an…read moreexceptional customer experience. I contacted them to inquire about a specific roof tile that I require. Miguel's extensive knowledge and expertise were evident as they were able to accurately identify the tile and assist me in placing my order. The entire process was swift and efficient. Lorena Gutierrez

Great spot if you guys are looking for building material great prices and boss man is real cool he…read morewill take care of you and make sure you get what you need! Recomend this spot to everyone. You guys will not regret it! Thanks boss man behind the counter for my free 1 gallon of the.

I visited Sunburst Decorative Rock in Irwindale right off the 605 freeway for the first time…read morerecently. I was working on a gardening project and really needed some specific white medium sized rocks. I had already checked out Home Depot and Lowe's but their prices were way too high for what I wanted. The people working there were so nice and helpful. They did not try to upsell me or make me spend more money than I had. In fact they did the opposite and helped me find something that was very economical for my budget. The place is impressive because they have a huge yard filled with all kinds of different rocks. They have everything from volcanic rocks to ones that look like they belong in Red Rock. They also have huge piles where you can haul rocks away in a truck for larger projects. I could not believe that they even sell giant boulders there. This is definitely my new favorite place for any rock or gardening projects. I highly recommend checking them out if you want better prices and a huge selection!

Hello, thank you to everyone at Sunburst for helping us find a hard to find stone. After speaking…read morewith many landscape companies, rock yards and quarries over the last year, we not only found exactly what we needed, but from office staff to the equipment operators, everyone was helpful, often going out of their way to go the extra mile. Huge selection of large and small boulders and it is likely if you don't find what you are looking for on the first trip, they will have it on the next. High quality stones, large selection and professionally run respectful business. Thank you to Armis, Rosie, Dave, Alex, Jesus and Ethmundo as he went out of his way to make things right. Thank you again, Eric

This contractor is a liar, he asked for money upfront but did a lousy job. Many sprinkler heads…read morehe installed on our lawn are taller than it suppose to be and often damaged by our gardener, but he refused to repair. He claimed he installed 15 irrigation valves but actually only installed 9 new values and the rest 6 values are used and are still leaking water. He charged me 15 brand new values' fee. I called him many times for request of repair and he outright rejected and cussed. Don't hire this guy he will totally screw you up!

The guy who operate this business is the biggest crook I have ever met; he also work as a landscape…read morecontractor, he would give you a low price and seemingly good deal on the materials so he could get the contract, but halfway your yard is done, he would ask for the whole remaining money to be paid up front, otherwise he would not work. I don't know how he got his license, or if he ever got one, but no contractor should ask to be paid first then work, only the initial deposit is supposed to be upfront, the rest of the contract is based on completion of phases of the project, but he is famous for asking money first then when he got the money, start making excuses not to work, and finally, because he thought you are anxious, he pulls the scam want you to pay him full or he would just hang you dry. If you don't follow his order and want to fire him, he would send you texts and emails, threatening your life and your property (but stupid enough to put it in writing), so I went and got a restraining order from the court to forbid he even come near my house. This guy must be stopped, his workers had told me he screwed up many customers this way, but none reported because he either bully them or just took the money and ignore them because the customers are normally immigrants, so they don't know what is their right. He also screwed up his workers, normally those who really need works, so they get low pay and he just sit and collect his easy money. He doesn't know landscape at all, in fact, I don't think he got his license legally, because his English is lousy, how could he had passed the test. Be very wary if you want to deal with him, he only care about money, he don't want to do the job, yet he thinks the money in your pocket is his, nothing but a thief.

I drove around the entire LA county, El Monte and City of Industry warehouses looking for the right…read morecolor on luxury vinyl on our budget and couldn't find anything. I did the Yelp quotes and Greg Felikian reached out to me directly and told me he had what I was looking for and will give me the best price. I was hesitant after being everywhere but Greg did not disappoint. He had at least 7 samples of the light natural color I was looking for, all within my budget, I took the samples home and fell in love with one. Greg and his staff ordered it, delivered it, all with the best customer service you can ask for. I am so grateful, you wouldn't believe the compliments we get on our floors. They have a huge warehouse with a huge showcase room, I wish I went there first in my search. Highly recommend them!!

Great choices, lots of solutions to choose from. The person I dealt with offered a few different…read moreways to solve my needs without busting my budget. Recommended.

My contractor used Decor-ative Specialties for my kitchen refurbishment. I am very happy with…read morethese. First, one of the things that you can see in the May 2022 attached photos is the material is beautiful. One of the things that is really good about these is that in 9 years, the appearance has remained in its original beautiful state. No fading, no cracks etc. The material is resistant to stains, sunlight damage and water damage. The contractor also built a custom inset entertainment center and other cabinets. These are still pristine.

I am not a contractor but trusted my contractor when he chose Decore for the kitchen cabinets…read more After our kitchen was finished our contractor even stated that he would be reconsidering his relationship with this company. They are of poor quality and their customer service is poor. We had to reorder one upper cabinet and when it came the doors were the wrong color and did not match the box. It has taken a LONG time to resolve this issue and it is still not resolved. Beside the lack of customer service, the quality of the cabinets themselves is low. There are numerous inconsistencies throughout the whole kitchen. Save yourself the hassle and go with another cabinet maker. I wish I had looked up reviews of this company beforehand. Good luck.

Red shirt Darryl W was super helpful friendly just like Anthony…read more Anthony McDonagh made my first trip here fantastic. I usually shop at Home Depot but I will definitely be shopping here now because Anthony made my first experience way better than Home Depot. Customer Service is top notch because of Anthony. Ten out of ten experience

Great customer service! Ordered over the phone and the transaction for next day pick-up was quite…read moreeasy. There was an issue with the product when I picked up my order the following day but Margherita was able to solve my issue within a few hours. Thankfully my contractor was able to complete the project same day despite some back and forth! It was a relief, to say the least. Marcus assisted me on the accounting end, great communication and reassurance on problem solving. Needless to say, my project turned out great and without delay despite the hiccup! The superior customer service is unmatched. I would highly recommend Ganahl over big box stores and will be sure to give them my business again. Cheers!