Unfortunately, my experience at this business was extremely disappointing. The owner was shockingly…read morerude, his attitude was downright condescending. It honestly felt like he hated being there -- and it showed in how dismissive and lazy he was with customers. To top it off, he had his zipper down, just looked like a slap d**, which just added to the unprofessional; definitely won't be coming back. If you're looking for basic respect or customer service, I suggest going somewhere else. Also the place is very disorganized I suggest Thompsons or patio designs in San Bernardino

This place is truly amazing! The concrete art here is beautiful and inexpensive. I ended up finding…read morethis place on Letgo randomly. I've bought quite a few items here and I'm very content with all my purchases. I would have given this place 5 stars but the customer service here is actually quite bad. Here is my analysis of this place: Location This place is in what looks like an industrial/farming community. It is located directly across a liquor store. Parking is located on the side street (be prepared to park on gravel). If you plan on buying a large item you can park inside. Cement The cement stuff varies in price but it's all very beautiful and well made. Buying something here is less than buying something at the Home Depot. Customer Service 1/5 The customer service here needs a lot of improvement. The employees here are beyond rude and are not helpful. It's to the point where this place could be selling a lot more but their employees scare off customers with their lack of wanting to work/rudeness. This really is a great place, my recommendation is to hire people that are friendly and polite to work in front. That way customers look forward to coming here, it shouldn't feel like you will be reprimanded for asking questions.

Amazing service, amazing prices and all good people. Ordered 8 yd.³ of CG dirt. The driver got it…read morewhere it needed to go successfully and with caution. The width of the truck was approximatly 98"inches in the width he had to go through was barely over 100" basically 2 inch clearance on each side Solid driving!!! timely service. Also arrived as per scheduled. Thank you!!

Easy to do work with and competitive prices…read more Yard people willing to help you fast in n out and not the hamburger joint

Just called them. Machine voice said only: "No one is available to take your call. Goodbye."…read more[click]. Goodbye indeed.

They are no longer in the landscape business…read more "Thank you for contacting Saddleback Materials Co. Our yard is not open for customers, we are not doing deliveries or pick-ups. We have switched everything over to our internet based businesses due to the high cost of building materials and transportation. You will need to contact another building/landscape supply/erosion control company. Thank you, Donna eSandbags.com"

Quality service! Called Ernesto in the morning and he sent detailed photos of the materials and had…read moreit delivered by noon! Will be using him again for future projects.

Delivered on time! Very responsive and reliable. Definitely recommend working with Ernesto.read more

They have a great variety of rocks and sample bags. Definitely helped me to make a large purchase.read more

Been there a few times and I bought some things from them but they are in my opinion They still…read moreare A pretty pricey... If you have the time to shop around I definitely would advise that

Everyone I interacted with were very helpful. I need to give a special shout-out to Daniel. Daniel…read morewas the BEST! He spent as much time as I needed in selecting a little over 95 linear feet of wood. It is for door casings and baseboards with the finished wood to be the star of the detail. They had what I was looking for when all of my normal haunts in LA County didn't. It was worth the two hour drive (one way) to get it. However, they no longer will "rip" the wood for you. Also when I arrived too late on a Saturday and left a voice message, someone was kind enough to return my call. I was there about 3 hours.

Alejandra and Jacob were very helpful and knowledgeable. They asked about my project and gave me…read moresome great advice to complete my project. I will definitely be back.

Neighborhood rock does it again! Appreciate you guys! Third…read moretime doing business with them and they have been professional and punctual.

Gus delivered to my home this past weekend and was very helpful in choosing a good gravel to go…read morewith my home. He was very kind and didn't mind my million questions I had since this is my first time ordering any type of landscaping materials. Neighborhood rock is very reliable and I will be using them again for my other property.

It would be zero stars if I could. lets start with front office, Serote or whatever his name is was…read morevery condescending he made it seem like I didn't know what I was talking about , very arrogant. Person who loaded my truck reeked of alcohol and almost hit my truck. This place has took a turn since the last supervisor left.

Not open to the public. Bad customer service. Receptionist is very rude, like if you are coming in…read moreto ask them to use the restroom lol

Absolutely great experience from start to finish with Wayne and the team at the Yard. My husband…read moreand I needed a partial soap stone slab for our bathroom vanity and had never bought from a stone yard before. They couldn't have been easier to work with or more accommodating. We were also unsure about installation as the Yard does not do that in house. They referred us to an amazing installer (Enrique) who did 3 cuts for us out of the same piece. We had several challenging moments during our master bath remodel, but the Yard was absolutely the easiest shopping experience and we are grateful!

Great stone and amazing knowledgeable people. Shawn and Wayne both spent their time educating me…read moreand helping me find the perfect stone for our outdoor bbq countertops. No pressure or over selling, just a real genuine team there that care about helping you find exactly what you're looking for. I'll definitely be back when it's time for counters in our kitchen!

ORCO has been a staple in my work since I started installing pavers over 10 years ago. The quality…read moreis superb, easy to get samples, plenty of 60mm options to choose from and throughout their growth, customer service is still 10/10. We have enjoyed our various reps throughout the years, and today we are getting same day samples delivered. I wouldn't dare to expect it all the time, but just good to know if they can do it, they will. Thanks Robert, Tabitha, Diana, Desire, (OG James!) and all the team there at the paver plant that keep us moving and grooving. Looking forward to many more years of business together

Good product, dealer installed it well. Per dealer, Orco states that they will pick up excess…read morematerial after job. It's been more than a week where pallets of material are blocking our driveway. Called Orco and representative Steve Dunn states that this is a courtesy and I would have to wait for someone to be out here whenever that may be. No one willing to give me a ETA. Meanwhile this is a access disability household for mother in law. Ramp is in the garage which is now blocked. Will be giving DCA a call tomorrow to see my options. Very disappointed at complete lack of concern for consumer and customers. Update: pallets were picked up the day after this review, making it 9 days turnaround time, which is reasonable. Like I said, product looks great! Pick up is slow afterwards but reasonable.