fast, efficient, friendly, and informative. recommend making an appointment as they can get busy.read more

Did my live scan fingerprints here and had an easy, quick appointment today. I would definitely…read morereturn for future appointments!!

Postal annex on E. Valley Parkway, ESCONDIDO. The people were extremely helpful. They were able to…read morehelp me get my birth certificate downloaded I was very amazed with their expertise. I recommend them Sandra Nelson.

Wonderful customer service and convenient location. I go there often. They have stamps and you can…read moremail packages and return Amazon purchases.

Located in a busy strip mall, this is your one stop shop for all your shipping needs…read more There's parking in the front, easy peasy. You need to time your visits based on the local school dismissal times because PostalAnnex+ is sandwiched between the high school and middle school...and the kids like to hang out at the strip mall. I've mostly done returns here but I've seen PO Boxes, copiers, and all your basic shopping needs. Most of the times, I've just handed my package to the gentleman behind the counter, told him it was a return, and went on my way. Everything has always arrived to its destination- USPS or UPS. No complaints.

Fazel is great. Always excellent customer service! I've had my mailbox here for over 20 years and…read morethey treat me like family.

Service requested is always excellent Staff is always super…read morefriendly & helpful Good location; not too busy

Christopher was very helpful and efficient! Really appreciate the quick service. Thank you…read moreChristopher!

Always a great experience here! The staff is super helpful and willing to go the extra mile…read more They'll make any box you need--no matter the size--and they do it quickly and professionally. Friendly service, reliable shipping, and they always find a way to help. Highly recommend!

I went in for a Live Scan and the process was very fast and easy, thanks to Leo and Isiah. I was…read morehelped right away and since it was no appointment, walk in only, this was a nice surprise. They explained the steps and were fast in expediting the process. They were friendly and even greeted the UPS driver that came in for pickups by name, you can tell they're good guys. It was nice to see!

The people who work here and very nice and helpful. I needed…read more300 copies of something....as of now, it looks good....I will know more, once I start folding my calendar...because, I got 300 copies, I got a discount. Thank for all your help.

employee:231400 store:7587…read moreterminal:pos7587a tid:777649670001 11/19/2025 i was returning 2 amazon packages. Both packages were the same size. cardboard type boxes the size of my hand. both were sealed. 1st package was able to return no problem. 2nd package employee said was a customer return package and needed to be in an approved package material. this box was exactly the same size/box/material.He then said I had to buy a 6x10 bubble mailer $1.61. I asked what needs to be done in order for me not to buy the bubble mailer and to ship back in the original box that it was shipped to me? He did not have an answer. I asked what was the difference between the two identical boxes and why 1 is approved and the other 1 was not. He had no answers and the only solution was to buy the bubble shipping package. He said that I could blame corporate policy? He was very confused. I would like to request a refund and retraining for this employee.

Not overcrowded I was in and out in less than a minute. I got the service I was looking for, which…read morewas a great value . . . Super service!

Always amazing service!!! Love this location as everyone I run into are kind! Not ever a long wait…read morebecause they are efficient

I had couple of returns and chose this location as the drop off point because it's closest to me…read more The staff are welcoming, professional and very helpful. They have different services at this location which makes it easy to do much in one place.

Without a doubt this UPS has the WORST customer service. They love to tell you what they cannot do…read more Everyone seems miserable at their jobs. I typically go to the UPS Store in Encinitas (shout out) they are beyond accommodating & helpful. Twin Oaks UPS hassles you about everything. Today the guy wouldn't let me leave my USPS package (small package) bc 'we're pretty full' that's after I paid $3 for a printout of the label. Sometimes if I'm in SM I will reluctantly go in but NEVER AGAIN. Absolutely terrible customer service and attitude.

We ship loads of things through them and have used them for years! They will…read morePick up from your house and use special Packing!!

Accessibility: They have a small parking lot in the back of their building that is better than the…read morestreet parking in front (on a busy road). There are wheelchair accessible parking spots in the back parking lot (behind the Massage place next door). The parking lot in back is all flat ground, with a single pull door for entry. Experience: they have good air conditioning inside; perfect for this summer heat. I came to do my fingerprint/livescan for a new job. It was fast and easy, no lines or waits. I was in and out within 10 minutes.