I needed a quick livescan done and the guy helping me was so nice and friendly! He made everything…read moreeasy!! My results were back within a day and everything went so smooth!! Loved every minute of being in his shop! It was a pleasure doing business with him!!

If I could leave a negative 5, I would. I was expecting a delivery of wine to this store. I called…read moreto verify that this could be done and the owner said as long as someone 21 or older was there to sign it would be fine. (This was the location suggested by the wine company because I wouldn't be home to sign for it). He said there would be a $10 charge. That was fine. Then I went to the store to see if the delivery was there and he told me there would be a $25 charge! Then FedEx called me and said they tried to deliver the package but he wouldn't accept it because it was too large! WTH??? Never go to this Postal Annex. Rude and condescending.

Wonderful customer service and convenient location. I go there often. They have stamps and you can…read moremail packages and return Amazon purchases.

Postal annex on E. Valley Parkway, ESCONDIDO. The people were extremely helpful. They were able to…read morehelp me get my birth certificate downloaded I was very amazed with their expertise. I recommend them Sandra Nelson.

Located in a busy strip mall, this is your one stop shop for all your shipping needs…read more There's parking in the front, easy peasy. You need to time your visits based on the local school dismissal times because PostalAnnex+ is sandwiched between the high school and middle school...and the kids like to hang out at the strip mall. I've mostly done returns here but I've seen PO Boxes, copiers, and all your basic shopping needs. Most of the times, I've just handed my package to the gentleman behind the counter, told him it was a return, and went on my way. Everything has always arrived to its destination- USPS or UPS. No complaints.

Arrived to front desk to ship out 2 packages and advised the employee that I had 2 barcodes I'm…read moreguessing he didn't hear that. He started asking questions about shipping address. I showed him barcode and he god mad and said in a rude way " why didn't you tell me before" i mentioned that I did and he just replied with "we don't do that here". I told him I had just done it a couple of days ago then he just said it wasn't working. Very unprofessional

I was at this location yesterday to mail a letter. It was very busy but the lady who was serving…read morewas fabulous! I am sorry I did not get her name but she was answering the phone, taking finger prints for Live scan and printing items for another customer all at the same time, without breaking a sweat! A job well done!

Christopher was very helpful and efficient! Really appreciate the quick service. Thank you…read moreChristopher!

Always friendly good service. Well stocked and run well. I've used the notary several times.read more

Always a great experience here! The staff is super helpful and willing to go the extra mile…read more They'll make any box you need--no matter the size--and they do it quickly and professionally. Friendly service, reliable shipping, and they always find a way to help. Highly recommend!

Great location with lots of parking. Staff is friendly and efficient. The store is clean and bright…read moreoffering many services for your shipping needs. Located across the street from Walmart.

I have been to this store 3 times!This will be my last visit to your UPS store. The guy with the…read moredark rimmed glasses and dark shoulder length hair was VERY RUDE, AND WOULD NOT HELP ME. The new kid learning with very long hair hanging in his face was useless.The guy with the dark rimmed glasses was ZERO help with the Amazon return. He said I can't help you print a label , it will cost 2.50 for a label. I was having trouble with there internet processing one in there store. He continued to ignore me and helped another customer. Finally the guy with brown short hair men's cut tried to help and he was pleasant, said sorry the internet is bad here. All three visits at this UPS STORE HAS BEEN AWEFUL and a complete Waist of time. DON'T BOTHER WITH THIS UPS STORE! Unless you LIKE TO BE TREATED POORLY! I then went to Cals Postal on El Norte Parkway and they were able to print a label for $2.00 and was VERY HELPUL AND COURTEOUS!

Very hard to deal with. They would not take my return said they did not like the box and tried to…read moresell me a box. Went to differnt ups they took box no questions. The box was perfect they were just tying to upsell

Tried to drop off 2 prepaid UPS packages at this location on 7/9/2026. The heavyset guy working…read morethe counter could not have been a bigger jerk. He told the woman in front of me the "USPS website was down" so whatever she wanted to do, he could not help her. Then he told me he could not (would not is more like it) give me a receipt for the 2 prepaid UPS packages I was dropping off. Apparently, this guy is on some kind of power trip or just doesn't want to work. Go elsewhere for your UPS store needs.

Easy to get in and out of…read more Friendly service and fast notary service! If you want to send something out and ensure it gets there use UPS. Value and peace of mind that is priceless. What can brown do for you?

Without a doubt this UPS has the WORST customer service. They love to tell you what they cannot do…read more Everyone seems miserable at their jobs. I typically go to the UPS Store in Encinitas (shout out) they are beyond accommodating & helpful. Twin Oaks UPS hassles you about everything. Today the guy wouldn't let me leave my USPS package (small package) bc 'we're pretty full' that's after I paid $3 for a printout of the label. Sometimes if I'm in SM I will reluctantly go in but NEVER AGAIN. Absolutely terrible customer service and attitude.

We ship loads of things through them and have used them for years! They will…read morePick up from your house and use special Packing!!

Accessibility: They have a small parking lot in the back of their building that is better than the…read morestreet parking in front (on a busy road). There are wheelchair accessible parking spots in the back parking lot (behind the Massage place next door). The parking lot in back is all flat ground, with a single pull door for entry. Experience: they have good air conditioning inside; perfect for this summer heat. I came to do my fingerprint/livescan for a new job. It was fast and easy, no lines or waits. I was in and out within 10 minutes.