Very friendly and helpful. Was able to drop off all my packages. USPS, UPS and Fed Ex. :)read more

Friendly and very helpful staff. Exactly what I wanted to…read moreaccomplish at a very reasonable price. Also, the location was very convenient to my home. I recommend them to anyone since they serve the local residents and located in the Von's shopping center.

I had not been to this UPS store in a long time. I happened to be in the area and had a couple of…read morepackages to send so I thought I might as well stop here. No line and super friendly staff. This seems to be my day for getting great customer service and that should always be rewarded... I'm tired of people only complaining when things don't go their way. Thanks to the UPS Store for making a chore a pleasant experience!

Do not use for photocopying services. They charge $2.00 and then $0.25/page. One of my print jobs…read morecame out illegible. No one checks for quality. One would think they'd have much better setup (check for toner, quality test) and faster equipment. My job was about $30 and at least $10 of it was a waste.

Colton at this location was so extremely nice and helpful! I came in at the perfect time because…read moreonce I was being helped there was a line of people behind me with some large packages. I came in with 1 item I needed shipped and they really make it simple with providing you options of packaging and pricing. I trust that they know best when it comes to that stuff. I was in and out of there within 10 minutes and my package got to a friend safely just within a few days!

I have used this location about 4-5 times on Sunday because they are the only UPS I know that is…read moreopen on a Sunday! I come here when I am making Amazon returns since they are open on Sunday and until 4. The service is efficient and convenient because I sometimes have appointments nearby. I would highly recommend stopping by to mail out items or return items to Amazon. Be aware that parking can be a bit tricky on a Sunday since it's in the shopping center.

Complete waste of my time!…read more First and foremost, I have tremendous respect for everyone, especially elders but holy cow. I was literally next in line to get a couple of things notarized. Was asked to wait 10 minutes or so, so I said sure. When it was my turn, I was turned down in favor of someone else who literally just walked in because they "simply have other services the need to tend to." What???? They completely wasted my time. Mind you, I needed to pick up my daughter so I left pretty disgusted. Nothing annoys me more. Surprised they have even two stars here. Never again. So unprofessional.

Efficient and kind service I recommend this postal annex for all your postal or notary needs.read more

It's a much better experience with a recent pickup. Boxes were picked up on the scheduled day…read morethough 2 hours after the pickup window. LBC is the definition of running on Filipino time. My scheduled pickup was to occur between 10am and 2pm. At 1:50pm, I called customer service since it hadn't been done and was told, "the driver is in the area." They'll coordinate with the driver. It didn't give me a good sense of security. The driver showed up closer to 4pm. He was quick, efficient. He's got the method locked down. Paperwork and labeling the boxes only took 10 minutes. He hauled out 1x extra large and 1x large box with ease. I'm really hoping that things are better. Thankfully, I was still able to make my appointment. Waiting for LBC to arrive really takes the entire day regardless if the appointment exists. What really needs work is their communication - i.e. reminder email day of or before pickup day, or text updates on the day of pick up, or updates that the driver is en route, or real information from customer service agents instead of canned messages. We're just very happy that this pickup is done and complete!

Sending a package should be a straightforward process, but unfortunately, my experience at this…read morelocation was disappointing. I arrived at 2:41 PM and waited approximately 45 minutes before being assisted. There was only one employee helping a long line of customers, and there did not appear to be a clear or efficient system in place to manage the volume. Packages were also piled throughout the lobby, making the area feel cluttered, disorganized, and poorly managed. While the employee appeared to be doing the best they could under the circumstances, the location clearly needs better staffing, stronger organization, and more attention from management. Given the long wait, the condition of the lobby, and the overall lack of organization, it was difficult to feel that customer experience was being treated as a priority.

I noticed a sign yesterday at the Rancho Penasquitos post office, on the glass leading from the…read morelobby into the main area: "NO DOGS ALLOWED except for seeing eye dogs." One would think a federal business like the United States Post Office would be familiar with federal ADA law which requires ALL disability Service Dogs be allowed into the area, not just Service Dogs for blindness! I wonder when a disability rights attorney will notice this?

Depending on the time of day, this location can get pretty busy. Staff is still a lot nicer than…read morethe staff I've experienced at the other location nearby. Also I sell a lot of things I no longer wear on resale apps and can't believe I just realized at my last visit that I found just use the machine kiosk with my prepaid QR code. I like the human interaction but Will definitely be doing that next time the line is super long.

I had to ship out 44 boxes today, each one to a different address and was fortunate enough to have…read moreKaela help me. She spent nearly 2 hours typing addresses and I couldn't have thanked her enough for being so incredibly sweet, efficient, and helpful. There was an issue with the Excel file I sent, so she had to painstakingly manually type all the entries. She even worked through her break to finish my packages, now that's dedication! I was extremely satisfied with my experience and will definitely make this my go-to UPS location for future delivery needs. This UPS store is nicer than some of the others I've been to. It's larger and has friendlier service, that's for sure!

Getting anything done in person at this UPS Store has been unnecessarily difficult…read more When I went to pick up the keys for my new mailbox, the mailbox wasn't even ready. The employee had to install the lock while I stood there waiting. I was then given only the mailbox keys and no key for the front door, which limited my ability to access a mailbox I was paying for. On several occasions, I've also gone in simply to pick up a package and somehow received pushback over something that should be completely routine. Every visit feels like walking into the Twilight Zone. I ask a basic question or need a basic service and am met with deer-in-the-headlights confusion. Getting anything accomplished in person at this location feels nearly impossible. Who owns or manages this location? There appears to be a serious lack of organization, training, and basic customer service. For a business people rely on to securely receive their mail and packages, this is not acceptable. For these reasons, I will not be renewing my mailbox at this location, and I will not be doing business here again. When customers are paying for a private mailbox and basic services, they should not have to repeatedly deal with disorganization, unnecessary pushback, and difficulty accessing services they've already paid for. This entire experience has been beyond frustrating. Please get it together.

Terrible customer service from the woman who works here. I had a simple fedex drop off with prepaid…read morelabel. She told me she couldn't scan the QR code from my phone and told me to get a different label and print it. Took me over to the printer and took my phone from me to "help me print it". She stuck it on and then proceeds to tell me I have to pay. I was very confused because I've never had to pay at one of these postal places. She never told me I had to pay for the printing and pay for dropping here. She also refused to give me a receipt. Overall horrible experience and rude woman here. She seems like a real dishonest scam artist.

Fast, friendly, and super helpful service. I wish I remembered her name, but she handled a busy…read moreoffice with professionalism and respect for everyone. I came in needing a notary and was impressed by how smoothly she managed it all.

Amazing customer service! Very kind, helpful, and thorough. They accept many carriers including…read moreSpeedX, USPS, and FedEx to name a couple. Perfect if you need to ship with multiple carriers. Thank you so much!

Came here to get my fingerprints done and had a great experience. Mike was super friendly and…read morehelpful and made the whole process quick and easy. He explained everything I needed to know and made sure everything was done correctly. I was in and out with no issues at all. Really appreciate the great customer service, especially from Mike. Definitely recommend Miramar Postal Plus if you need fingerprinting or any of their other services. Will definitely come back if I need anything in the future!