Colton at this location was so extremely nice and helpful! I came in at the perfect time because once I was being helped there was a line of people behind me with some large packages. I came in with 1 item I needed shipped and they really make it simple with providing you options of packaging and pricing. I trust that they know best when it comes to that stuff. I was in and out of there within 10 minutes and my package got to a friend safely just within a few days! read more

I have used this location about 4-5 times on Sunday because they are the only UPS I know that is open on a Sunday! I come here when I am making Amazon returns since they are open on Sunday and until 4. The service is efficient and convenient because I sometimes have appointments nearby. I would highly recommend stopping by to mail out items or return items to Amazon. Be aware that parking can be a bit tricky on a Sunday since it's in the shopping center. read more

Solid professionalism and quick sincere execution for each of the customer's uniques transactions. I just had two Amazon Returns. And honestly the longest part of the whole experience, was reversing my ride into the open spot in front of the place! Three people ahead of me, I was out again in less than 15 minutes. And I even inquired about there Passport Photos prices and process. Now I know returns with Amazon will be this easy, I may start seeing the other services they offer at this Mira Mesa The UPS Store. read more

Just got out of the store. Both Adrian and Debbie were so accommodating in helping with the notary despite their busy day. There was a long line of customers with two machines being down. Exceptional and reasonable price. read more

Got to the store at 4:58, door locked (closing time is 5). I would understand this if a business needed to close up shop... ...if there weren't people already inside, still being serviced. read more

The UPS Store - Customers inside, door locked. - Shipping Centers Near Me - San Diego, California

Fast, easy, in and out experience! Locations are convenient, few to short lines. Usually no labels or packaging required of you select that option ahead of time read more

Love this place for amazon returns! It's always busy but the workers are super efficient and helpful & the line moves extremely quickly. i came in with 10+ returns today and Julianne helped me with a smile on her face! read more

I brought my package to this location, hoping I could get them to print a return label for me. Not only was it not free, they wanted to charge me $4! I took my package home and printed the label myself. I understand that inflation is a real problem we're all facing, but to charge $4 to have the clerk print 1 black and white page of a return label?? That's insane! I refuse to pay this ridiculous price. This is a good way to drive away business.... read more

See all

This place is friendly and helpful and efficient I recommend this business The location is convenient as well read more

I've said it before I will say it again! Hands down the best UPS store ever! Ryan is simply amazing friendly, efficient, kind, super helpful and professional Matilda is also super amazing! Employees like them are true gems! I hope the company treats them well and give them a big fat raise! read more

The Mira Mesa UPS is always so busy and crazy, but despite that, they handle everything so well and efficiently. I've never had to wait a crazy amount of time even when it's really busy. Best customer service and shoutout to Raymond who helped my boyfriend and me today - he provided great service! Heads up, this UPS shares a parking lot with Hmart and many other businesses, so it gets chaotic on weekends. read more

This UPS store was amazing! I inherited antique family china, glassware, vases, teacups etc from my grandparents, parents and great aunt. They carefully wrapped each piece so carefully and shipped it all to my new home in North Carolina. I couldn't believe how much loving care went through to make sure it arrived safely across the country. The manager was amazing and went the extra mile to assure me my family heritage antiques would be safe. I called her today to let her know if all got here safely and I've put them all away in my new china cabinets. Thank you!!! read more

Great service friendly people all around helpful. Thank you guys for making it easy and informative

The UPS Store at 9450 Mira Mesa Blvd is a well-oiled machine when it comes to drop-offs. I honestly feel like I'm in some kind of shipping speed race every time I walk in. You barely step through the door and boom, someone's already waving you over like a NASCAR pit crew member, ready to take your package without a second thought. No long lines, no waiting around like you're about to board a flight just quick, efficient service that gets you in and out faster than you can say "tracking number." The staff here deserve medals for their efficiency. It's like they've mastered the art of speed and friendliness simultaneously. They'll have your package scanned, labeled, and ready to go before you even remember if you brought your receipt. If you're looking for a place where dropping off a shipment feels like a swift breeze, this is it. Fast, friendly, and far too efficient for my liking now I want them to handle all my errands. read more

This is my go-to spot for Amazon returns. There is a kiosk where I don't even need the original packaging. I just scan the code on my phone, put the item in one of the provided clear plastic bags, then dump the whole sack into the slot. The parking lot is free and full of empty spots. It seems like everyone else has befriended the employees here. Sorry to have missed out, but I am in and out of here in less than 5 minutes! The only negative point is that on Sundays only, the store randomly opens at 11AM when every other day it opens at 9AM. I have nothing against the later start, but the first few times I used this UPS, I had to leave and return a few hours later. Make sure to check the hours! I now do this before I go anywhere (not just this UPS) read more

Juliana was very helpful getting me in and out the store without any issues. She processed my returns and even helped me save some money with the packaging! read more

I came in 30 mins before closing hoping to do some amazon returns. Khady was very patient with me and helped explain how to do the print label and even wrapped up and taped my bag together for the return! She did it with out me even having to ask, she was so kind and helpful! I'm glad Khady helped me out yesterday! Thanks so much for your excellent customer service!! read more

I was returning 6 items and totally fudged the orders and barcodes, I got lost and Raymond was patient, understanding, and helpful throughout the entire process! He helped organize the items accordingly and rearranged the barcodes. Didn't once seem annoyed even though I know I would have been. A+ customer service at this UPS, better than I've experienced at any other. read more

I always come to this location for my Amazon returns. And the staff always treats me with friendly smile, they are quick and efficient. Today I had a lot of returns and I was helped by Ryan. He did not make me feel rushed, he was very patient and pleasant. Thanks to all the staff and thank you Ryan. read more

Avoid this UPS! they forced me to used the computer to print label and then charge me for it. $1.99 for COMPUTER USE PER HOUR when i only used the computer for mere seconds. Then i was charged 15x18 foam bag that I wasn't aware of for $2. read more

The UPS Store - Shipping Centers Near Me - San Diego, California

The employees at this UPS store have always provided exceptional customer service. They are so efficient and friendly and ensure the customers aren't waiting long. Recipients receive packages as scheduled and in order! I can't ask for more. Thank you to this wonderful staff! read more

The UPS Store - Shipping Centers Near Me - San Diego, California

Sam was great helping me with a rush print job. The website print method would not be ready in time. Thank you Sam! read more

I just left a T-Mobile store, where they were treating me very weird despite men customers coming in they were excited and smiling and jumping to see them. Anyhow, it was very refreshing to come into this place of business as a young lady who greeted me right away help me out explain to me what was going to be done and what I could expect very much made my day coming here to see a good spirit and a professional person. read more

Great location. I am here all the time and they are always super helpful, polite, and professional! The last time I was in, Sam provided excellent customer service. I have never had a poor experience. They really earn and appreciate your business! Sam and team keep it up!! read more

I wish I went to a different UPS store or just had dropped off my equipment to the worksite but HR kept insisting that I drop it off at a UPS. I looked up UPS stores that had good reviews so I have peace of mind that the equipment is handled carefully. So I went to this location planning to return expensive work equipment through corporate retail solutions program. My visit was between 530pm-6pm and a few people were ahead of me. I understood they were busy and I was going to be empathetic and nice about their rush when I made it to the counter. I was impressed to see the 2 staff working the front and the line was moving pretty quickly. I was wrong once I interacted with the staff and realized I was blinded by the sh*t show from when I got in line.. I was called next in line and I don't know if I had rbf (resting b*tch face) and triggered her rude side or maybe I wasn't nice enough. I placed my box filled with equipment on the counter and I said "hi I'm returning equipment" and handed her the paper. She quickly responded with a rude attitude "What am I suppose to do with this?" And I responded "the instructions say to give you the paper " and she responded with grabbing my box by one small flimsy flap and I had to say "please be careful there's expensive equipment in there" while my baby was crying feeling the lady's rude vibes. She doesn't place the box gently and placed it rudely next to her coworker who was assisting someone else already plus it seemed like he was also assisting another lady against a counter who seems to be a frequent customer and kept having issues "sending" something to their email or something. When the guy was able to assist me, I just mentioned the same thing. I said I don't know what else to do I'm just following the instructions on the paper. So he read the instructions and I answered his questions. While he was working on that, the rude lady was speaking loudly at another customer who asked a question about placing the item somewhere and she didn't have a box. The rude lady said something about that it needs to be in a box and there's an extra charge for it. But the customer said she didn't have to do that before. But I didn't catch the whole conversation but the vibes in the entire store was just off. Once the guy finished working on my receipt with tracking number I couldn't tell if he was rude to me or he was just tired of everything that was going on. He didn't place it in any box and he just carried everything without placing it in one. With that said, maybe I should have taken the equipment back and gone to another UPS store but it was my first time returning work stuff like that. I'm nervous how they might handle my items since it wasn't in a box anymore and it was just handled boxless. I don't normally write reviews but felt the need to. Even my sister who was holding my baby had to say something about bad vibes out loud cause we didn't come in to be rude and receive rude service. I feel bad if they were busy and short staffed but they were handling the customers pretty quickly but quality of service wasn't there. The frequent customer said they are nice but I didnt see it and I get it sometimes they have bad days too. Reason for my 2 stars, I try to give them the benefit of the doubt cause I worked for customer service role and have been for 15+ years.. but my baby crying after my interaction with the lady and then seeing the lady be rude to another customer was what triggered me to write this review.. read more

This store is taking the pandemic seriously. Great physical distancing, masks worn by all, plexiglass is up. They are a model others should follow!! Well done! I popped in to return some items that maybe didn't work out so great from Amazon. Aaron was the employee that helped me out. He was super!! He explained, very patiently and very detailed to the lady a head of me in line how to fix her amazon return . He didn't have to do that. He was at the expert level for customer service and kindness. When he was working on my return, he turned up his multitasking skills and checked out another customer. Because he was so fantastic, neither of us felt "slighted" or less important. The store is well organized, clean and well stocked. While we were waiting (6feet away) for our turn, we saw a few things we needed at home. So we got those too. If you need mail service, packing service, or returns (or just need a good smile), stop in here! read more

Heidi was helpful and professional while helping me with an Amazon return. Her customer service was amazing. The world needs more people like Heidi read more

I came to the UPs store for a passport photo for a foreign country, and the team member here was patient and committed to taking the perfect photo for me, with all the necessary rules and regulations. Shout out to Raymond, thanks for the help. read more

I came in for passport photos. Julianna, Khady, Sam & Ray were great! I had to come back to redo them due to the restrictions that got added by my consulate. They did not want the standard photos, but wanted a more close-up shot.The whole team was very understanding and diligent. They were patient and generous with their effort and time. Thank you Julianna for indulging! Top tier service! read more

Is there hope for "Faith" ?? ... I read a couple of the other reviews from this week, and I too had a disturbing experience. This girl acted like she had no voice, was rushing me like a "tweaker." I honestly thought she was on something as she kept scratching her arms and fidgeting around. One item needed a box. I asked if they had one, otherwise I could have just gone home to get the original box. She says nothing, goes in the backroom with others for like 7 minutes, comes out with a box, tapes the item up in the box. I thank her and then she charges me $6.95 but never told me there would be a charge this! This is all with very little words exiting her mouth. "Is there hope for Faith?" A better question is why it has been almost 1 week and my items have not left the store?? Never again at this location. read more

See all

I had 2 big amazon packages I needed to return and Ray was super helpful helping me carrying the items inside!! Definitely my got UPS store now! read more

UPS provides an excellent, above and beyond service. Their Notary service is the best, very accommodating and helpful. They offered to come to your location if the person is physically challenged or having health-medical condition. One of their Notary personnel came by to my parents home to help them to notarize important documents. Everything went well!! I'm impressed with their service!. read more

Amazing service by Raymond and Juliana!! Definite life savers for any last min orders. I'm definitely coming back.

My home ups store. Everytime I have a return I come to this location. The parking lot isn't great but parking is available in the back. Today I came unprepared and needed help taping something up and Sam was kind enough to help me out. He was so friendly. 10/10 would recommend coming here for fast service and friendly staff read more

I had a ton of very important paperwork to be done... Sam helped me out... he was very professional in his job... great attitude... very polite and courteous... very patient in handling all my paperwork... he provided awesome CUSTOMER SERVICE... one of my pet peas... thank you Sam! appreciate you! read more

Came here to ship off some birthday presents for my son. Was a good sized package to ship and Lanessia was an awesome help. She's got a great personality and her customer service skills are top-notch. Definitely would come back if need to ship important items in the future. Thank you, Lanessia!! read more

We came to UPS to print out our wedding ceremony programs & it turned out so great! But what really made it worth it was the quality customer service. Huge shoutout to Tori for making our wedding programs look amazing and of course her friendly service. Whenever me & my fiancé would change up our printout she was so patient & friendly. Papers came out perfect! Thanks so much, Tori! read more

The UPS Store - Wedding programs - Shipping Centers Near Me - San Diego, California

Very fast and quick service, Raymond assisted me and was extremely polite, definitely would come again

Thank you for being open during the COVID-19 Shelter in Place. Staff are friendly, and customers respect the 6 feet social distance. If you're dropping off a package, the staff make it really easy to get in and get out. This UPS is located next to H-mart, El Patron, Daiso, In and Out Burger, and Meet Fresh. Plenty of parking, but can be busy with so many businesses in this plaza. read more

Raymond was super helpful. He offered me to correct the address on my mail. It's great that this store is open on Sundays. read more