Great experience here! Super friendly staff and kind honor! I had the easiest and most pleasant process doing my TSA pre-check here.

Beware of the additional $25 fingerprints fee. Fingerprints fee is included in the TSA application fee, however, when I questioned the additional $25 fingerprint fee, the manager pointed to the sign on the wall stating postal annex charges a$25 fingerprints fee in addition to the fingerprints fee already included in the application fee. The manager kept walking away from me to take care of other things and to talk to others. They also don't clean the fingerprints glass between each customer. I will never go back there read more

Yelp reviews cannot be removed. So I will update. I telephoned postal annex, the phone was answered right away and I explained I paid the bill to the manager and later returned the key. The kind lady remembered me and said the phone calls were a mistake and postal annex sent me an email to connect with me. I appreciated the effort and that when I stated that I was all clear no bill she concurred. Wishing you the best! I look forward to coming in, and seeing your friendly smiling faces! read more

PostalAnnex+ - Richard! Best Customer Service! - Shipping Centers Near Me - San Diego, California

Went to the Scripps Ranch location of Postal Annex for PSA Precheck. Since I didn't have an appointment I wasn't sure if they took walk-in. But they do. We were greeted by an employee named Mick, who knew exactly what to do and walked us through the whole process. He is very personable and knows about the process. I am very grateful for Mick's service and how quickly we were able to complete this task. read more

I've been to this Postal Annex three times now, and each time the women working there have been genuinely lovely, helpful, and courteous - they're the reason I kept coming back. Unfortunately, the manager (dark hair, no name tag) has been consistently rude and dismissive. On my second visit, he informed me that using any of their duct tape would cost $2 per piece. When I mentioned that a staff member had previously added a small strip as a courtesy, he abruptly replied, "Well, that's what it is," without any attempt at professionalism or explanation. He also charges $2 to email a shipping label - which I only needed because the QR code system wasn't working properly. During my most recent visit, one of the women kindly offered to help me while I was waiting in line since I was on my lunch break. Instead of appreciating her initiative, the manager reprimanded her in front of me, saying she shouldn't have done that because "doing the mail is more important." It's unfortunate, because the female staff truly provide great service, but the manager's lack of customer care and respect makes the environment uncomfortable. I won't be returning because of his attitude, which is disappointing given how helpful the rest of the team has been. read more

Stopped by as a walk in for TSA Pre check application. Mick was working solo and it was BUSY but he was amazing! He was courteous, acknowledged every single customer that came in, juggled all the TSA pre checks, notary, drop offs, answering the phone, etc....I didn't have to wait long. Mick is the king of multi tasking. I nominate Mick to be in charge of our government :). Highly recommend this location and you will be lucky if it's a day Mick is working. read more

Great customer service from Laura - First time doing a return and using their service and she made it easy! Super friendly as well!

I love coming here. I always get the assistance I require. I mean no one *loves* sending parcels but the team here, and especially Melinda makes the experience as painless as possible. They worked with me to make sure that I got the best value ( we went thru multiple box options). It's this kind of service that gets me to come back every time. read more

someone suggested I try postal annex and I'm so happy i tried it out. Laura was a huge help and I left confident in my package being safe. she answered all of my questions and had a great attitude. thank you Laura! will definitely be coming back. read more

Great service with a smile! Lots of services and great attitude. Got my livescan done here

Thank you for being so helpful and quick to take care of my need for a passport photo... supplying both digital and physical photos. Beautiful cards for sale.. just about everything needed seems to be available. read more

Laura has been truly AMAZING, be it with my multiple passport photo requests or my myriad of boxes to be shipped. Laura is a true asset to her employer and is the cat's meow of Customer Service! Great job and many thanks for you A++ Customer Service Laura. read more

I tried mailing a letter this morning at 9 am on Wednesday and they weren't open, they did not answer the phone, and their hours on Google, their door, and their phone are all different so not sure when they are open or if they are ever there. It's frustrating because I've used them and this has happened before so they seem inconsistent and unreliable. read more

This location is under new ownership and is excellent. Very professional and reliable service. I highly recommend.

Terrible customer service. They didn't have $2 in change and pressured me to pay with my card instead. Then they charged me for a fax that didn't even go through--and told me to come back later just to see if it worked. Unprofessional and frustrating. I won't be returning. read more

The newest store manager is absolutely fantastic. I came to do a live scan for a home care aide and it was no appointment very fast and quick. read more

I got my livescan fingerprints and passport photo done here and the service were great and very efficient. The owner was working and he was very sweet and made sure I was taken care of. The store is under new ownership and everything is very clean and well stocked. I will definitely be coming back here if I need fingerprints done, photos taken, or delivery services done in the future. They also do key copies, notary, and so much more. read more

I have lived in Scripps Ranch for 38 yrs and have done business with Postal Annex since they first opened. The new management is very friendly, helpful and efficient. The store is well stocked with shipping supplies as well as a great selection of cards,. I highly recommend this establishment. read more

I just visited Postal Annex for the first time and they were awesome! I came in to do fingerprints and the process went smooth and fast! There wasn't a big line and staff is very friendly. They offer notary services as well! Would definitely recommend coming here for any postal services! read more

Offered live scan at low cost and they offer low cost shipping services! Very friendly staff and helpful with live scan services!

Update. Couldn't figure out how to delete. Got a call back from postal annex and they felt that the $165 quote was a mistake and that is not the right charge. They will improve their training of employees Had a bad experience. I needed to send something overnight. Postal annex quoted me $165 this seem high so I tried to see if I was doing something wrong or if there was a cheaper way, but they didn't seem to be anything. So I left and went to FedEx on Westview and for the same thing they charged me $69. Either postal annex has a very high mark up or they made a bad mistake, not in my favor. read more

I've had my PO mailbox with these folks going on 3 years. The new manager, Fashad, has taken care of my need for notary and finger printing services. His business offers shipping by FedEX, USPS, DHL, and UPS. They sell boxes and packing materials or they will pack it for you. They do passport photos. They can scan and fax documents. They also cut keys and offer a great selection of greeting cards for all occasions. Support this local Scripps Ranch business and keep their variety of handy services in mind. read more

We are a local SR business and we're very excited to hear that the new owners were adding Livescan AND have notary!! They also have pretty awesome greeting cards and beautiful hand crafted bead-stone jewelry from local artist (see below) We did 4 live scans the other day and will be back for more! #keepitlocal read more

PostalAnnex+ - Great selection of cards - Shipping Centers Near Me - San Diego, California

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Great experience! This store was awesome at helping me get a live scan service done for my EMT license. They are under new ownership, and it is well staffed, clean, and they do all shipping carriers (ups, usps, dh, fedex) I highly recommend. read more

I been going to this postal annex for years the new management is great very knowledgeable extremely friendly five star service. Ms Mj ol read more

Fantastic service! I work nearby and the Live Scan process was quick and seamless! The location is under new management and was very nice!

The manager, Laura was extremely knowledgeable and helpful! She answered questions and took care of me promptly and professionally!

I was greeted almost at the door by the new owner who helped me with prompt, complete and accurate service to mail a very important document. He provided the envelope, typed the address and mailed it with a tracking provision. If you haven't been here yet....try it! read more

I visited postal annex for lamination and I received very great service. They also offer mailbox, notary, livescn services

Great experience. Farshad helped me ship the most efficient and cost-effective way. Thank you! They also do fingerprinting and have notary services. Wow! read more

Long term local customer excellent service with new owner! Very useful notary services, shipping, office supplies and beautiful pop up floral cards. read more

Amazing service! I have been living here for so long, finally found an amazing place. Got my finger print done and fast!

Great and fast service with the new management! Got my live scan done and it was perfect!

Laura made my experience amazing she was very kind and did everything she could to help me save money as well as package my order for me!!

Just visited the scripps location to ship a package. They had a variety of package and envelope sizes as well as greeting cards and notary. Will definitely be returning to this location. Malinda was very helpful! read more

Easy peasy for Passport renewal: They took my photo, had the correct form to complete, knew how to expedite, and had told me ahead of time to bring a check so I could make it out to the US Dept of State for same. The Annex was clean and bright, and the new owner was very nice and helpful. After the disaster of trying to sort passport renewal through one of the library pop ups (can't make a reservation more than 14 days in advance, can't tell you which library has it on which date so you know when it's 14 days, can't choose a location online other than downtown office, downtown office phone not working for questions, etc.) I was thrilled to discover I could manage this locally and immediately. read more

I've shipped A LOT of packages from this location and every time the staff has been amazing and accommodating and all packages have arrived on time! I'll definitely be shipping more from this location, thanks guys!! -Kelly F read more

I've been living in scripps for 7 years and this postal annex is very reliable and I only come here when I need to ship packages for my business. They also have 3d greeting cards and jewelry for affordable prices. It's very clean and well organized with friendly staff. read more

Whether you need Livescan, notary services, passport photos, overnight mail, gifts and cards, or the fun postage stamps that are always on hand, this is the place to go. Farshad and his team are always that great balance of professional and friendly! read more

They helped me to retrieve my live scan and helped me fill out the form and were very patient and offered affordable live scan fees!