This is the ONLY placed to store your items! The units are clean and most have temperature control. The best part is working with JP and Antonio. They both are professional and kind. They give amazing customer service! There is no other place like this one. A-1 is the very best! read more

Need info? Need help deciding what you need? Need help with the best price? JP & Antonio will be your best bet!! No pressure!! Very accommodating! Give them a call!! It's s very clean, well lit facility! It was recommended we rent a 10x15.....on the nose!!!! read more

Great facility, amazing service. JP is wonderful, he answered all of our questions and gave us great guidance.

Fast paced and friendly. They communicated everything clearly and answered all our questions.

What a nice experience renting a space on with this company- Antonio was super helpful and very accommodating- I was there for a total of 15 minutes trying to find out the right size of space I needed and with the carts they offer / elevators and security it is the peace of mind I was looking for. Never written a review before and this one is well deserved.. kudos A-1 read more

This is a review that I should've written a few months ago but the staff there deserves this so I'm writing it now. They are deserving of there name bec they go above and beyond their duties. They were very accommodating and got me very good rates on my storage. When I had to downsize they were very honest on how much storage space I really needed. They were also very respectful of your things and kept the whole area clean. You would always find the manager sweeping all the time! I would go nowhere else if I needed storage again. read more

JP and Tim were really nice and helpful! I thought it would be difficult to find good, clean storage at a reasonable price but Tim.gave m excellent advice the day before about the discounts and how to get a lower rate, as did JP when I came in to pick up the key today. I would recommend this facility for storage based on the excellent customer service and the cleanliness of the facility. read more

JP is the man! He has great customer service skills and is a straight up and honest guy, a pleasure to do business with. Yes, this is a business, they have rules you must follow, as long as you understand that you will have a great experience like I have had. I will always come back here for my storage needs! read more

They SOLD my property! I have been using A1 for my storage needs for about 5 years, now. I went into the office to pay my bill in cash and the girl told me that my property had been sold at auction three days ago! They had never sent any notification, but did manage to send out a current invoice. The invoice had NO mention that my property was up for auction, nor did the girl that I spoke with just one week prior to them selling my unit, ever mention it to me! The girl told me that maybe I could "buy whatever stuff I wanted back from the buyer." What? I left a message with their district manager. She returned my call the next day. She had no reasonable explanation for what happened. She stuttered and could not say anything except that they were desperately trying to get a hold of the buyer. The buyer now has all of my family's medical records, account numbers, among other important information. What is most distressing to me is that all of my daughter's baby keepsakes, family photos, my childhood books... gone. There was nothing of any real value to the buyer in there. It was all sentimental and I am unable to get it back. Do not use this facility! read more

No follow up of any sort happened. Had to discard most of my staff, since it was infested with feces pr damaged. When I brought it up to a rep on cite, he advised me to "read the contract". Horrible service, A1, simply atrocious. read more

I have - for the better or worse - been renting at or involved somehow at A-1 almost since they opened. By the worse, I don't mean the facilities or service but the time I have been there is and will always be associated with some of the worst experiences of my life: first, the loss of mi corazon, mi madre Rosita after losing finally her long and painful battle with cervical cancer and second, the rancorous battles and trench warfare and disastrous aftermath of a bitter, rancorous divorce. I share these dark experiences with you not to elicit your sympathy but only to illustrate how significant this place and these wonderful young men have become in my life. Not only significant but essential, like an extended family or home - a refuge in times of escape or when I just needed a place to chill or distract myself for a few hours or whole day even sometimes. My association with A-1 began through my parents, who rented a large unit to store their various collectibles and the nostalgic remains of their lives spent raising six children - so basically, A LOT of stuff. My first experiences there were the casual times I went down to help them sort, organize, catalog and supposedly cull some of the stuff to ultimately wean themselves from the need to rent additional storage outside the home. This, of course, never worked....and we always left just a little MORE disorganized and with little to take away. But I still smile now when I think of those beautiful moments when we were together as a family again, and marvel at the power of the tangible objects before us to evoke and revive a lifetime of memories, to resuscitate the ghosts of our memories. Later, as mom became sicker and sicker, I found myself going there on purpose, with the specific intent of trying desperately to hold on, to not let go or lose anything, fearing that each forgotten moment would take her farther and farther away from me and out of my reach. Throughout all of this, the boys - and by boys I mean men ("the boys" is just what I call them), specifically JP and over the past three or four years now James - have never shied away from inquiring about the status of things, bleak as it was, and never hesitated to offer their compassion and support and even on a number of occasions an actual shoulder to cry on. Furthermore, on many occasions they've actually helped me through crises, emergencies and to navigate the truly dire straits and to somehow, some way manage to hang on, push ahead and even sometimes laugh or smile, though I was actually crying my eyes out!! Or later, in the midst of the swirling events of my bitter divorce - the specifics of which I will spare you! - to calm me down and restore my center of placidity and calm me from the torrents of a seething anger and hurt and pain. My point is that the thing which truly sets A-1 apart from ANY other storage facility is that the place is run by two men who have a heart and a genuine sense of concern, interest, compassion for their clients, who are not just clients to them or tenants or numbers or dollars, but people, REAL people....people with REAL problems....and this compassion and concern fires their passion for what they do. Sure, the facility is in my opinion - and believe me, I've seen first-hand and observed second-hand or heard from others second-hand about pretty much every other rental facility within at least a 15 -20 mile radius! - certainly one of if not THE cleanest, best-kept rental facilities on the Peninsula and indeed the greater Bay Area as a whole. And to be certain, their prices ARE comparable and competitive with virtually any other of their competitors. Rate hikes are infrequent and minimal , and when necessary are assessed much, much less aggressively than they are at other places, particularly the big box stores. The facilities at A-1 Storage are secure and safe and modern. And their access hours fairly extensive and reasonable. But sometimes, it is the intangibles about something or someone that make it distinct and make it stand above the pack. And to me....and perhaps you'll see for yourself some time as well - A-1 Self Storage and the gentlemen who keep the facility running possess all of these qualities in abundance. Check it out for yourself and see! And thank you boys! You truly are like family! Always there when you need them, ready to lend a hand! See you soon! Ciao read more

when I first signed up the guy was helpful and waiting for me b/c I am very last minute. and stayed after office hours to help me start my rental! clean, easy parking. good prices b/c they give like 50% discount the 1st 3 months. but dang those months fly by... then they have "pay 11 months, get 1 free." thing going... read more

I have rented units from A-1 Storage in Belmont, CA, for 2.5 years - I moved out of the area and chose to continue storing at this location due to the excellent service, cleanliness and pricing. It far surpasses any other storage companies I have used in the past. The pleasant temperature and music playing add to the comfort when it is necessary to add or remove items. Monthly statements are received as well as once, when I unintentionally missed the payment due date, received a very nice, courteous reminder so that I would not incur a late penalty. The carts are locked because customers abused the use and locked them in their units leaving others without use of them. A-1's system is great - The office staff is extremely accommodating - You may contact them during business hours and they will reserve a cart for you - They have gone out of their way to go the extra mile in all circumstances. I highly recommend A-1 Storage in Belmont, CA - Thank you and Happy New Year! read more

The facility is clean. the attendants are courteous and friendly. The piped in music is horrible. But then again, i prefer elevator music. the facilities are easy to use. read more

Clean, easy to rent with great access. Discount on boxes and generally very helpful in finding a good unit and fit. Pleased with the service thus far. read more

Great customer service, I hope A-1 appreciates their staff because they make a huge difference.

Very impressed. The facility is clean, well lit, and provides excellent customer service. JP opened my account initially and has helped me on a number of occasions since, always going above and beyond. He has a winning personality and is never too busy to answer my questions. read more

Had some stuff in storage for a couple months. I liked that the place was newer and much cleaner than other places I visited. Front desk staff was always helpful and I felt like my stuff was safe because of all the cameras everywhere. Only small gripe was the big elevator would get busy on weekends, so you had to wait a bit. Check their website for first month free deal. read more

We just rented a unit here. They have great customer service, easy access to the units and the whole area inside and out is very clean and well kept. Highly recommended. read more

This location was very handy to our location and has a clean appearance both inside and out. Antonio was very pleasant to work with while we signed up for our storage unit. I chose this storage facility based on reviews and was not disappointed at all. Thank you Antonio for taking care of things for us. We appreciate it. read more

A-1Storage is great! Clean, efficient and friendly. Very helpful with all our questions about our storage needs.

This place is very clean and the security is really good. The people who work in the office are really professional and very nice too! I was most impressed with the level of service provided by the manger JP. I feel really good about choosing this location for our family's storage needs and I would highly recommend it. read more

Recently I rented a storage unit and was taught how to do the lock, however, the instructions escaped my memory when it came time to do this on my own. I went to the office where James, an employee, was working. I let him know I was having difficulty with my lock and he produced a pretend lock and walked me through the necessary steps. I went back up to the 4th floor where my unit's located and tried again to no avail. I went back to the office and told James his lesson didn't work for me. He told me this was not a problem and he'd be happy to show me how. He locked his office door and up we went together. Once at my storage unit he was dismayed to learn I'd somehow broken the lock on my unit and it remained opened since my last visit. He hemmed and hawed, pushed and pulled my lock to no avail. He said he wished he had a pair of pliers and it just so happened I had a pair on my cart! With a few twists and turns, James finally opened the broken lock and lifted the gate on my storage unit. What should have been an extremely frustrating and time-consuming ordeal for James was instead one of patience. Not only did James continue working with the lock I'd inadvertently broken, he did so with a smile. Not only do I recommend this particular location for the security of one's precious belongings, I highly recommend patrons seek James for all their A-1 needs. Very truly yours, Deborah Gilson, Woodside, CA. read more

I am only reviewing the staff here because it's a storage facility and they did indeed store my stuff. J.P has always been very friendly with me and very helpful. I met James this year and he too is a 5 star customer service rep. These two ALWAYS went out of their way to help any customer I ever saw them with. I had a locker there for a few years and just ended my contract and they made what could've been a headache a much easier situation. Thanks JP and James read more

Good facilities - clean, convenient, reasonably well lit, good music playing in the background, plenty of carts available, seems secure. Excellent service by staff - friendly, helpful, available. They have deals going on throughout the year. Good pricing compared to other facilities around. My experience has been good here; I'd recommend this place. read more

We picked a storage place based on 1) safety, 2) cleanliness, 3) accessibility. A-1 Storage in Belmont fit all three. The storage rooms are concrete with metal doors. The rooms are clean and dry and spacious. There are elevators to help move things in or out, and you can drop by during the day to get what you need. You can even borrow push carts for free to load stuff on your car! Fantastic experience... we used it for 10 months to store our apartment while on an extended trip. Really great experience. read more

Couldnt have asked for better customer service! JP went out of his way to help us get our unit set up. Place is clean, friendly and super easy to access. read more

Clean facility, professional atmosphere and Antonio/JP are the best. Very helpful and accommodating - making sure you have what you need on move-in day. I feel good about their services and support....great experience! read more

I HIGHLY recommend this storage facility. The facility is kept very clean and the temperature is nicely regulated for the units. I have also always felt safe while at my unit. What sets this facility apart from any other is the PHENOMENAL customer service provided by JP and Antonio. They are professional, friendly and extremely helpful. These two go out of their way to make sure all needs are met and they build a relationship with the customer as well. After 96 months of being at this facility it was hard to leave simply because of how nice JP and Antonio are. (I vacated my unit ONLY due to moving and downsizing). The process of moving in to the facility and out were quick and easy. If I ever need another storage unit this will be the place I go. read more

James, who works at the front desk, is another reason why I will miss this place. I enjoyed talking with him, and his friendly personality I will miss. He cares about the customers, and you can feel that. read more

I enjoyed storing at this location. It was very clean inside and out. The 10 pm access hours helped make the arduous process of moving into my new apartment a smooth and easy experience. The gentlemen in the office are great. James has been extremely helpful and kind to my husband and I. Service here is second to none. If I ever need storage again, I will be a returning customer. Highly recommended. read more

Great service from JP & James! I was in a crunch & needed to move out of my apartment. Their rates were ok but I did get the 1st month free. The building was extremely clean & well lit. What I liked most was the great customer service I received from the guys up front! They went out of their way to make sure I was taken care of. read more

Moved in April 1 ....Antonio was great! Showed me the unit (the whole place is modern and CLEAN!). We did the paperwork in 10 minutes - I was moving things in 15 minutes! Prices are great! read more

Hours are convenient. Staff are helpful and courteous. Facility is very clean and secure. I was very happy with the service.

JP and Antonio are amazing! Their expertise and customer oriented demeanor make this storage facility a breeze to get in and out of and to feel welcome. I would definitely recommend to others who are looking for a quick and easy transition for their storage needs. A++ read more

I recently had to rent a storage locker in a bit of a pinch when I had to move out unexpectedly from my apartment. After conducting a bit of research around the area for possible options, I narrowed my list down to the top 3 likely candidates and went out to visit each on-site. I won't mention the specific names of the first two places I visited, out of respect and professional courtesy, but needless to say I was disappointed and feeling particularly anxious about what I would find at the third and the impending prospects of personal doom and gloom if I could not find a place for my stuff. And soon! How refreshing it was, then, when I arrived at A-1 Self Storage in Belmont and found two friendly, courteous and PROFESSIONAL employees, JP and James, who went out of their way to assist me in my time of dire need and help alleviate the stress I was feeling from the whole experience. Not only did they empathize with my personal situation and pressing need, they showed me around the place until I found a unit that was perfect in size and location and which I could afford. They walked me through the rental process and paperwork with ease and I was on my way and ready for the truly hard part: the move itself!! Not to worry they assured me. One or both of them would be available as I moved in if needed, and they explained how easy it would be for me to secure a dolly/cart after the office closed for the day if I happened to be moving later in the day. Boy, was that cart helpful! Pricewise, A-1 easily competes and compares well with the other facilities I researched, particularly when you factor in the human element on-site. Other places I visited either didn't seem to care about my situation or value my business. Or they simply weren't really available to help me with questions and showing me around. Facility-wise, A-1 is clean, well-maintained, well-lighted, convenient, and secure. All high marks in my book. It is obvious from the conditions of the place and the way they treat their customers AND potential customers that these two gentleman enjoy their jobs and care about the customers they represent and the facility they so rigorously maintain. I would recommend A-1 in Belmont to anyone without reservations - whether in "crisis mode" as I was or simply looking for additional space for their stuff. Now that I've solved my housing dilemma, I still think I'll keep a unit here, especially once it was explained how easily I could downsize and switch units if necessary to maintain economic feasability. Thank you guys! You really have helped me out in a time of need and I appreciate all you've done for me! See you soon.... read more

Worked with JP; a real gentleman. Whatever you are paying him, he deserves a raise! The place is clean and very well maintained. My experience here is way different AND way better than the previous storage unit I rented. read more

When I needed large storage units, A-1 was the only one that had them (10' x 40'). Over the last few years, I have always received excellent customer service from JP and Antonio. read more

First month free works in my favor for the large 10x 10. Jon was very professional and got me in the same day. I live the month to month.

After reading Yelp reviews on a number of storage facilities I chose A-1 and ended up using it for over a year and was pleased with the service. The price did go up about 15 dollars after the first few months, and I'm thinking this might be standard practice. The place was clean, secure, easy to access and the management was always friendly and helpful. It was also very easy and convenient to pay online. I would use A-1 storage again and highly recommend it. read more