I have been a customer for more than 15 years. They are professional, they know who you are if you need to contact them, they are easy to work with. The facility is well-lit, secure, clean and well maintained. My storage items are in great shape. The pricing is fair and as they say, the price increases are modest and some year there are no price increases. I enthusiastically recommend this company. read more

Safe, clean, kind, and fair prices. Menlo Atherton Storage is family owned and operated. You can easily speak with someone on the team for help with questions and they are all wonderful and easy to talk to. I loved having a storage space there and had total peace of mind. When I moved out I found the moisture absorbing pouches that I put in my items in case of any moisture getting in there, and they were totally dry, even with all the rain we have had. The buildings are well cared for and maintained. You don't have to wait on hold to speak with a human or be routed to some corporate call center if you ever have a question. It feels like a small town, easy, simple, person to person. If I ever need another storage unit I will definitely go back! read more

Exceptional storage facility. Clean & safe. Couldn't be happier after storing the entirety of my belongings with them for the last 10 months. The entire team is hyper communicative, professional and all around amazing. Super fair prices and the quality you get is unmatched. I'll never store anywhere else again! read more

HIGHLY RECOMMEND - OVER 20 YEARS with Menlo Atherton Storage. Cassandra & Juan at Menlo Atherton Storage are the best! Always happy, friendly, organized, & accommodating. They have consistently gone above and beyond to accommodate our needs and provide exceptional customer service. Whenever we have needed assistance with our storage unit, Cassandra & Juan have been extremely helpful and reliable. It is truly a pleasure to work with such a dedicated and professional team. AND! Menlo Atherton Storage is super clean & secure with easy access to our units. Cassandra & Juan, thank you for your kindness, excellent service, &, keeping our items safe & protected. PLUS! Menlo Atherton Storage has the best prices, too. read more

Convenient and safe storage run by helpful and kind people. I cannot recommend Menlo-Atherton Storage highly enough, especially after hearing horror stories from friends who have had their belongings stolen from Public Storage. Support this wonderful family business! read more

Menlo-Atherton Storage has been my go to storage through the years. Not only is the facility very clean ALL the time, but I feel safe because weird people aren't wandering around like at other facilities. The staff Vanessa, Juan and Kassandra are all professional but also feel like friends that I enjoy seeing from time to time. I trust them with my stuff and truly recommend them to anyone that needs storage. read more

Customer Service: 5 Availability: 5 Access to facility: 5 Security: 5 I have moved once again-- it's the story of my life. This time I moved in with the boyfriend. Based on being in the middle of a career shift and the cost of housing in the Bay Area, this was the smartest option available. Moving into his house has actually created less of my own personal space and storage, hence why I found Menlo-Atherton Storage to put most of my stuff. See George Carlin's talk about stuff: http://youtu.be/MvgN5gCuLac We shopped around a bit and I have used other facilities in the past-- this place, by far, has been the best I've ever come across. Joanne, the main office person, is a complete gem and pleasure to work with. Even when she scolded me for going over the 5 mph speed limit within the facility, she said it in a gentle and motherly way. The security system is a combination of cameras, door sensors, alarms, gates/codes, and German Shepards ( a lot of them, I might add)! I don't ever see any suspicious looking characters hanging around (except me), which I have seen at other storage businesses similar to this. It's refreshing and to me means they keep a tight ship around there! I feel like my belongings and oh-so-sacred materials that I can't seem to detach from are safe and sound. I would highly recommend this storage facility to anyone that is shopping around! They are the best I know of in the area. A small family business that stays in your business and makes it difficult to be anonymous is a benefit to have in this environment and I give them a five star applaud across the board! read more

Menlo-Atherton Storage - Sea salt flats-- the view from my storage. Getting rid of things and/or downsizing is sooo liberating!!!! - Self Storage Near Me - Menlo Park, California

I was a client of Menlo-Atherton storage for years, only concluding my business with them because I was moving out of the area. The facility is secure, the staff are friendly and helpful, and the pricing was reasonable. I was recommended this place by a family member and I would highly recommend to my friends because of the wonderful service provided. read more

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I stored some things here about 25 years ago, and I went back to them to store furniture and household items while we're remodeling our house. Vanessa is great -- really positive, professional in getting the paperwork together, and overall welcoming to the storage complex. Juan will show you your unit before you lease it, and it's fun to ride in his golf cart (in the back, COVID-compliant). He's around to help you deal with any questions, issues with elevators, etc. This is a convenient location, a fair price (no smoke and mirrors), and the storage units are clean. Their code-in, code-out procedures are easy but give a sense of security. I recommend M-A Storage for sure! read more

We use this storage unit for work, since it's very near our office and we have a relationship with them now. We've used them for years, for short-term leases (about 6 weeks at a time) and I've never had a problem. The staff in the office is very friendly and willing to answer all my questions, and the facility is accessible and clean. Thank God there's a lift there for the upper-level storage units! Thanks, Menlo-Atherton Storage! read more

This is a great business run by great people. I have dealt with them since 2016 and I can say that they are the best in what they do and are extremely helpful, they are so easy to deal with. I recommend them highly. read more

We rented space from MAS two years in a row while my son attended college in the area. The first year, we rented a storage unit, as well as a spot to store a vehicle for the summer break. The office staff was stellar from the very first phone call. They made sure that any snags in the rental requirements were ironed out for us, which was very much appreciated, as I was making arrangements from across the country. While away, my son's friends needed to gain access to the storage unit and/or car, and the office staff made the necessary arrangements without any hesitation. When he returned, everything was in perfect order. When we needed to store items again this year, we went directly to MAS. The registration process went very smoothly, as they were able to access all of our information from the prior rental. As others have said, the office staff is very friendly, very helpful and actually a joy to talk to on the phone. The property is very clean and tightly secured with automatic gates. They are clearly very proud of the quality of service they provide and the property itself. Nothing I've seen before or since with storage unit personnel. The pricing is also very reasonable. read more

They require advance notice for access with larger trucks or movers (which is sometimes hard to manage w/ long-distance moves). In our case they made it very difficult for our 53-foot trailer to even gain access. Seems like the facility is ideal for smaller storage users. The place is very secure and I'll bet nothing leaves that isn't supposed to! I'd give them a chance again for smaller storage needs (things I could get in and out with my car or truck) but I'd look elsewhere if the scenario involved large trucks or professional movers. read more

The owner and CS rep kept interrupting during the initial phone conversation. They would not allow us to reserve without being onsite, but claimed the unit was about to go. I was 54 miles away. I don't think they wanted to rent to us, as whatever I offered, pay upfront, sign and scan back paperwork, they refused. I am a family home manager for a very wealthy family in Silicon Valley. (?) Odd. I guess they don't need the business. read more

I have been with Menlo-Atherton Storage for two years now and have nothing but great things to say. When I first started shopping around, I called many places and every place I called had pushy salesmen who wouldn't give me rates outright and were insisting on getting my phone number and email to follow up. I did not want to give out that information just for people to bother me! I found Menlo-Atherton and immediately discovered that not only did they have the best rates around, it's a family owned business. They are the nicest people and the security on this place is great. It was what happened the other day that prompted me to write this review. I referred a co-worker to Menlo-Atherton storage. Yesterday I received a very personal, handwritten thank you card from the owner thanking me for the referral. How great is that? There are still businesses out there who care about their customers so much and are willing to do things like that. Not that I was planning on leaving but I am definitely a forever customer now. read more

Menlo-Atherton Storage is an excellent resource for students. I used their facility to store items too large for my new apartment for a couple of months as I settled in to the area. The location is convenient and secure. The hours are generous and the staff are all very friendly and helpful. I would recommend Menlo-Atherton storage to anyone looking for a storage solution. read more

Menlo-Atherton is a great place to store items! The office staff is wonderful and the location is great, in a safe place right off the Hwy 101 Marsh Rd. exit. I highly recommend them! read more

Friendly staff, solid security, easy access, and a beautiful location on the bay (not many storage facilities can say that). I've been using this facility for over a year and I highly recommend it. For both inside storage and trailer storage they've been excellent. read more