I've been renting space at Stor-All for a year this July and frequently go in and out to access books, computer equipment, and important papers that I keep there. I should note too that my household furniture is there while I tend my aging Mom.
The facility gate opens to coded customers seven (7) days a week from 6:00AM to 9:00PM. The office is staffed Monday through Saturday from 9:00 AM to 5:30PM. The reviewer claiming that they could not routinely enter surprises me. Did they try to enter without a passcode, or were they there during very early or very late hours? That could explain any irritation... I have never had any difficulty entering the facility when I needed access to my storage area.
I have met many of my "neighbors" in the facility. They are regular folks, who have been there long-term, who are friendly and willing to give you a hand if you need to move something heavy. It is not like a lot of places where the turnover is high and new people come and go around you all the time.
I'm very security sensitive. I've moved often around the country and regard Stor-All as one of the places I have been most comfortable in. I had a horrible experience in a New Jersey facility that lost its roof in a windstorm and didn't bother to contact me or, as far as I know, any of the other tenants. I feel my property is relatively safe in this place. It's reassuring to have management "on property." They are security gated with cameras and tenant id's on file. It's relative size is another advantage: there is not a high volume of traffic moving in-and-out all the time. When you or anyone else is there, its probably not too hard for the folks in the office to look out for you. I asked the manager about about their future marketing plans; specifically if they were going to start offering people "one month free" to move in. I was concerned about reports of related crimes in area storage facilities, where people took advantage of the offer, drove their trucks into properties, into peoples storage, and drove off with their property. I was gratified to learn there were no plans to start-up a free month introductory program.
The price is right. I shopped my space carefully before deciding on Stor-All and they are extremely competitive -- I'm paying twenty to fifty dollars less than I would have to for comparable space at a competitor's facility.
Finally, I recognize the place is a little older -- it's been there for some time. I have seen signs of improvement with the grading and drives. And I have heard of the owner's plans to paint and generally "spruce up" the property. I'm fine with it the way it is... but I guess some people would be more comfortable moving into a "prettier" place.
That's all for now... read more