The customer service is now excellent. The store is clean, there are plenty of deals, and the location is desirable to me. Everybody that's working now is new, under new management, and I am very impressed with everything they are doing to try and make their place better.. In my opinion, this is one of the nicer 7-Elevens in the area. Stop by and give them a shot read more

Super awesome. Very accommodating. The ice cooler in the front of the store was empty however the cashier went to the back stock room and found me 50 lbs of ice which helped save a graduation party. Overall I would suggest going to this location. The employees go out of their way to assist. read more

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New owners the store is way better. I go every weekend to see Roger in the morning. Always pleasant and has the coffee fresh.

Nice ownership and very clean. They had plenty of food choices right after lunch time still in the warmers. So much nicer than most of them around! read more

This place gets 5 stars because of 2 things. Mexican Doritos and Cheetos. It's so hard to find these bad boys. The best Cheetos and Doritos you can ever have and you'll never go back to plain boring Doritos. Ignore the Spanish warning of excessive sodium and calories. It's magical goodness and worth it anyway. read more

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Was berated here by the gentleman that wears glasses for costing him customers. The screen at this location is slow to enter in phone # to get the discounted price. Guy told me (not asked) to download the app to my phone. Next time I am in plugging my number in to screen he starts complaining I (a customer) am costing him customers do to his not working correctly screen and repeats I need to download app. I explained that I did try to download app and it kept reading error. He tells me I need to call the phone number to resolve this. I told him I am not going to call the number. He continues to complain about me costing him customers. I told him fine, I will not be coming back. He continues to berate me for costing him business even after that. I've had pretty good interactions at every other 7-11 store so this was disappointing. Hope this helps others read more

When this was once Spirit Stop and owned by the brothers it was the best liqueur store in town and always a great place to stop. When the new owners bought it the new owner was also a nice guy when he was working. However, since it's become a 7-11 they hired a bunch of people that have no customer skills what so ever and are just plain RUDE. I used to stop here all the time and I also also used to buy my lotto tickets here but now I avoid this shop like the plague. Besides, when I hit the lotto I don't want them getting their cut because their staff are so rude to people. read more

I just went in to this 7-eleven to ask a simple question in regards to a money order and this old man with a grey beard and glasses was SO RUDE I had to write this , he was snappy and terrible rude to me just for asking if the money order machine was working , he raised his voice to me Abc scolded me for asking about it , I hope the owner or manager calls me or emails me and I'll call to tell you how rude this person was, tje time is now 115 pm and you can watch it on CCTV from 105 to 115 pm . Thx read more

7-Eleven - Front of store - Coffee & Tea Near Me - Los Alamitos, California

Oh Thank Heaven for 7-Eleven!! That is not always how I feel when I step into a 7-Eleven store. They are not all the same. Some are dirty. Some have rude employees. This particular store was good. It was clean, and the service was excellent. Got what I needed and would return in the future. Don't know why they are only open 5am to midnight. Good for them though. read more

7-Eleven - Coffee & Tea Near Me - Los Alamitos, California

This is one of two 7-11 stores in my area. Normally everyone is very nice. Today this cashier (skinny tall guy) was very rude yelling at customers. He needs to learn how to talk to customers or get another job. They rarely have customers in this small location they should be nice to everyone. Only a line because of mega millions otherwise it's always empty! read more

I went to 7-11 today to cash in my scratcher I waited for the guy in front of me (cashing in his lottery tickets) When the cashier gave him his money, he motioned to me to give him the scratcher I had in my hand- While he was running it in the machine the guy in front of me wasn't done, so this man had to ask him (cashier) he wanted more lottery tickets- So he gets that Then to the register and tosses me the $20 I won, and proceeds to help the lady next in line...? Well I also wanted to purchase more scratchers, so I was still standing there, and while he was ringing up the other person, I said to her, I wasn't done- She of course apologized and I said it's not your fault, and he, the cashier said I walked away! I'm like, I just moved over a little but technically you should have asked me if there was anything else? So now he is pissed So when she was done I asked for more scratchers, and I had the $20 still on the counter, and I needed another dollar, so I gently tossed the money on the counter in front of the register Well, he tore off the tickets, threw them at me and accused me of throwing the money at him! I'm like what is happening here? He then said he's getting a restraining order against me- You're on camera! You can never shop here again! I hope they get rid of this guy- I have no idea why this escalated like this but I have never in my life been treated like this! I occasionally stop at the store, mainly for scratchers, but I have no desire to take my business here again! Older white guy with a comb-over and glasses! Not the usual people I've seen there before...He definitely does not belong working with the public! read more

If you want to be fooled by false advertising then this is the place for you. This morning I stopped in because it was conveniently located to buy my coffee. I went in and got an extra large coffee and pastry. When I went to the cashier I showed my 7 Eleven app of which he scanned but I was not given the discounted price as I have always received at other locations. I questioned the cashier and was informed that the owner of this store does not honor what 7 Eleven advertises " Any size coffee for a $1 with the 7 Eleven app". When I explained that this was false advertising on the stores part, I was met with shrugged shoulders. I will be reporting this to the BBB and warn that everyone stay away from this location for your morning coffee. That is unless you like being duped. read more

Go there every night after work. Always greeted when I enter no matter who's working. The store is very clean and I love the pizza. When is hot love to get some Slurpee and snacks. read more

I normally don't review 7-Elevens. I mean, what else do you need to know besides they have great Slurpees on July 11, getting Lotto in a flash, and pretty much all the munchies and domestic beer in a flash? But this location even though it is not the closest to me, I frequently come here because the people over the counter actually says Hi to you and in a nice way. I didn't think much of it the first time but I have been here about 5 times now and every time it is quite fast and pleasant to come here. Parking is a breeze since they don't share the parking with Citibank and next door doesn't have a store front yet. The lady owner here is quite nice and pretty. Make sure you download the 7-11 app on your iOS or android for freebies and giveaways. read more

Albert the cashier ain't to cool. Went in and withdrew $200 from ATM and simply needed a $20 broken for Xmas gifts for family that came over. Albert said the cash register only opens for "sales". I get it, the 3 kids in front of me each paid cash for their candy and drinks, so it opened 3 times while I waited in line and still had to buy some candy I didn't want or need. This is just basic common sense and customer service. It would be one thing if he checked and said he couldn't, but this BS I have to buy something to open the register despite everyone in front of me paying cash and the register being opened over and over again is just poor decision making. There is a 7 Eleven on every corner so you just lost my business. Albert, if this is management telling you to do this, go get another job somewhere else. If it's on you, then the owners need to train you on basic customer service in America because you lack that completely. read more

7-Eleven - Coffee & Tea Near Me - Los Alamitos, California

Wow first 7-eleven I been to where they say hi when you walk in and let you use your rewards card at the counter. Most stores don't even let me put my number in I have to ask. But this place asks and asks if you wanna use your rewards. I may start coming to this one more offer. read more

Bad customer service, rude, condensing. Spoke down to me for asking if I could fill my water bottle. Grabbed a piece of paper shoved it in my face and said, "Can't you read??!" read more

They have Zots! I need Zots sometimes and they have them. It's also nice and clean in here.

I enjoy working here. We get so many regulars it's fun to get to know them. And give them the service they need. read more

7-Eleven - We pass all the time. :) every age gets a compliment. - Coffee & Tea Near Me - Los Alamitos, California

The workers (seems like owners)don't wear a mask. However, they require their customers to wear a mask. I guess they believe they are cleaner than their customers. read more

This location is great, all the employees are wonderful, at all times of the day. I can be running in for a coffee at 6 am or taking an easy stroll in for a slurpee, even on BYOC day! read more

7-Eleven - BYOC DAY!!!! - Coffee & Tea Near Me - Los Alamitos, California

Get better wine. Its pathetic and annoying to stop at the Amazon lockers after work and expect wine

I will never give my money to this store again. The older man who works here got a piece of my mind today. How are you talk about a person with disabilities? Then when I called him out on it he wants to get loud with me. I'm sorry but that's not how you treat someone. I'm so upset threw what I was going to buy on the counter and left. It's a shame 7/11 hires people like this. They don't even deserve one star read more

Walking distance from my house. Great store, clean store and super sweet employees. Tonight was different. Pulled in at 11:51 and it was black inside, with a dodge parked out front. Confused by the lights being off since I know I still had time to run in..... As I pulled by I saw a figure by the door - like hiding.... Always have a great experience but apparently someone wanted to get home early. read more

Brought in our own cups for byoc day and Michelle helped us. She was very nice and told us about writing a review to get a free candy bar!!

Worst 711 in the world ever. They aren't even open 24 hrs. When they do open in the morning the coffee is never ready. Sandwiches are always expired. Never have a pizza ready for a picking up a quick slice. When they do have pizza and you want a slice the owner always throws it away and makes a new one. I don't have time for that. One time I went in at 5am, the closed sign was.still up but door was unlocked so I went in and asked what's up with the closed sign. Cashier tells me " I'm just too tired and.dont want people to know we are . open yet. What a.worthless employee. Lazy owners. Lazy staff. All around bad 711. Boycott this place til it goes out of business. read more

CRAFT BEER!!! The owner Eddie has committed to craft in a big way. If there's something you're looking for just ask! He can probably get it. Reasonable prices too. read more

Come here all the time and love the service. Specially from Marina and Marcos. They will always make fresh coffee when you ask.

The few times I've been here the service were quick and friendly. Only down side would be the limited parking but it's usually easy to find. read more

This is the cleanest, and newest 7-Eleven I've ever been to. They have so much to offer here if you're just looking for a quick mini mart. Their baked goods and doughnuts seemed to be fresh and smelled great! The best part though was the wall of refreshments they had. Oh my word this place had so many options but my favorite was the Arizona Herbal Tonic Rx Energy. Man this drink is SIMPLY AMAZING and not the easiest thing to find, very impressive my friends. The two workers seemed nice and genuinely excited to see their customers, perhaps it was just new store jitters or sucking up but hey it worked. This is a great addition to the Cypress community, you can stop in during a run or bike ride run in, grab what you need, and never miss a beat as you jump back on the biking trail to El Dorado park or the River Jetty read more

I've never enjoyed actually going into a 7-Eleven until they opened one here in this location, it's in walking distance of my home and everytime I've gone in with my husband or another family member, we are kindly greeted, the place is very clean, they will tell you what's on sale without hounding you constantly to buy. The employees are great and are easy to talk to. The parking isn't bad, there's always people stopping by and never difficult to get a parking spot. I'm glad they opened a 7-Eleven, keep up the good work guys! :-) read more

Really cool people. Most 7-Elevens I know don't specifically tell you all the time when something is on sale.

My new favorite 7 Eleven! Coffee refills are a buck, not that 1.25 craps like the store on Katelks. Pump in creamers, nice variety, clean environment, friendly staff... I will change my work route to stop here! read more

This 7-Eleven is the go to spot! love coming here when Michelle is working, she's really nice and friendly. Always telling us about good deals and she even gave us free samples! :) read more

I love this 7-11, they're always super friendly and the store is very clean and it's convienent too.

Michelle is nice person and offered me free samples from the store today.Also the food is cooked better than other 7 11s near me

I tried to get money orders today because I missed the Bank closing and initial response was no. I asked her what does she mean and she said no she can't do it. then I asked her if she could do a lower amount she said yes but I'm not going to do it I asked why and she said because I'm here alone and I don't want to do it. if that's not customer service I don't know what is. Go USA. Thanks Anna for your awesome customer service I will never come to the store and I'll make sure I tell everybody I know not to as well. Mike the plumber read more

First of all, this 7-Eleven closes at 11!!! Their Slurpee machine wasnt even working. Besides the older lady that works there (she's awesome) this 7-Eleven is not very good. read more

Good 7-11. Workers are really friendly and they're always greeting you well. Good place to come and buy your quick necessities and in a good area. The workers are not like other 7-11 they're not rude definitely will come back. read more

Came in to get a few snacks and Michelle helped me out a lot. She always starts conversations, extremely nice, offered me samples(pizza, and a steak sandwich melt). She's always telling me what deals they have in store also! Best employee there in my opinion definitely will be returning. read more