Roosevelt was super patient and helpful while he helped us pick out the perfect carpets! I really…read moreappreciate his insights and he made some great points I hadn't considered! Then Joe Garcia installed the carpet and he was great! Super professional and fast! He went above and beyond when he noticed that our floor transitions were old and worn out. He made it so that we don't have to use transitions at all! It looks so much better!

Wonderful value, great customer service, would absolutely reccomend for future carpet needs.read more

We have used Flooring Warehouse before. We decided to go back when we were in the market to redo…read moreour kitchen/den flooring. We couldn't be more pleased. Amber was helpful in assisting us in our tile and grout choice. Fernando did an amazing job with installation. We highly recommend Flooring Warehouse!!

This has been an absolutely horrible experience. The crew sent to do the install were completely…read moredisrespectful in my house. And then Friday left without completing the job. I had to find another person to come in and paint and fix all of the issues on my walls. They never finished the job and I've been stuck with incomplete flooring. That was almost a month ago and I'm being told to wait another three weeks before they can finish.

Paul and his son installed 350 sqft of vinyl strip flooring…read more Great communication, friendly service, on time, excellent workmanship. You won't be disappointed

Paul did an excellent job on our media room carpet. It was a patterned carpet and had to be cut…read morevery carefully so the seams do not show and he was great at it. Very respectful and took good care of the baseboards and walls so I did not have to touch up after the install. His son came over as his helper and it was a great dad-son bond to see as well :) they make and awesome team. Hire him for your next flooring job. You will love his work.

We had our floors installed a few weeks ago and we are in love!! Fred's crew were efficient and…read moreprofessional, I have already referred to family. My concerns were answered promptly by the installation team with no problems. Give them a try!!!!!! Thanks #Wilson's

Misleading information. Took lots of personal information from me, but did not provide service…read moreafter that

We have a baby on the way and we wanted to replace the carpet in our first floor because we have…read morepets and it was just nasty. We visited several locations, but this place was already following a mask-on policy (COVID time... yay) and offered a large variety of flooring options. In my tour around Austin, I not only noticed how many different businesses were not following any kind of norms in regards to social distancing and masks which concerned me. The moment I step into their showroom we were greeted by Todd. He was kind, funny and honest. I remember that I called earlier and he asked me to come by the showroom and I was horrified to leave the house. Visiting the store felt safe and I do not even buy groceries at the store now... so that says a lot. Once I chose my color, we got our estimates. Everything looked on schedule until I changed my mind about the color of the floor (I blame the color deal on the pregnancy because I am not insecure in those types of decisions). I remember how I called Rhonda about to cry because I changed my mind. We needed to keep the timeline because of the baby and things in Austin were just getting worst with COVID. I can share with you that they made my floors happen in the original timeline. I am not sure how it happened, but they made it all work and I am now very in love with my floors. The installation crew was very polite and fast. The installation had a lot of attention to detail and the work was neat and clean. I can tell you that I felt safe in every step of the process and they were A+. I am already making plans for the future and they will be in those plans. This company rocks and please do not hesitate to use them.

I worked with Cody Dorris for some flooring I ordered over $5500.00 worth of product…read more Before ordering I was told the items would arrive the next day if ordered before 3PM. So, it was ordered in the early AM well the next day nothing, the 2nd day nothing. Finally, the order came in and moved to the install location. Boxes were inspected and damaged items came from the warehouse. The warehouse just taped up the boxes and sent them out anyway with damaged product. To top that all off the Pflugerville office would only refund a complete box and not the individual planks (yes, the charged me for damaged product) As far as Cody Dorris, seemed like he would say (lie) anything to make the sale. Also, the order was not delivered 100% 18 days later still no answer form the warehouse as to the remaining order, nor will they refund the for the late product. NOTE make sure you order what you need and not over order, they do not refund the returns. This is not my go-to store, I found better service and product elsewhere.

Heidi was very helpful with good communication. The…read moreinstallers were very quick and did an excellent job

Want to save time, money and a whole lot of hassle? Just start with Lisa @Floor King…read more Carpet was orginally installed in three rooms of a house I bought from the first owner a few years ago. Love the house, hate the carpet. After reaching out to five local flooring stores I went with Floor King and Lisa handled my order. I couldn't have been happier. Since the existing wood flooring in the rest of the house was six years old, matching it was tough. Plus, as a developer-built home they relabelled the manufacturer's name for the wood with their own "brand" name (i.e., they just made it up. Swell.) Fortunately Lisa patiently worked with her Shaw rep (I knew who made the wood even if I didn't know the name) and they found a match in just about ten days one the holiday period. They were moving. Lisa brought the planned sample out, and once I checked the match she confirmed the square footage estimate I gave her, wrote the order up and I executed it after that. Installation was done the day after they received the product and Romeo, who did my install job, showed up right on time, went straight to work, no breaks, no goofing around talking; he just got the job done. A really nice guy who does good work. So if you're thinking about who to go with for flooring, go back to the top and read my second sentence!

I hired Bellus to install vinyl flooring over my tile about a year ago. I love the Kardean product…read moreI bought from them. It's really easy to maintain, resists water and normal wear with proper upkeep. While I liked my salesperson, the rest of the experience bordered on surreal. The first and second days I had a crew of about 12 people working in my house for about 14 hours each day. The crew left the second day and reported they were done. However, they had damaged my flooring during the install in several places, improperly installed bowed molding in a few more, had inconsistent molding cuts in the doorways, among other installation issues. I've included just a few pictures to highlight their work. There were many instances of each example. I think I had them out 4 times to replace flooring the installers damaged and fix improperly installed molding. There are other smaller issues I won't go into detail about that revolve around excessive use of caulk and not cleaning up after themselves. The salesperson asked me to write lists of what I needed addressed, which I did, several more times over a week or so. One of the things that was a challenge for me was knowing what the new flooring should look like and dealing with installers who had mysogenistic attitudes towards a female when I'd correct their work, as the salesperson asked me to do. They even had the audacity to curse me in Spanish, thinking I wouldn't know the word they were using. I was dismayed to find such a lack of support from the company's representatives, and the lack of respect and workmanship of their installers. We eventually got the flooring done. I decided I preferred to have a few issues I had to fix myself rather than have their workers in my house again. I was also tired of having to clean up after their workers. Every time they came into my house I had to dust, vacume, and mop. It was comical watching them trying to vacume the carpets in an adjacent room with a vacume cleaner that was overfilled with dust from another job. The workers didn't bother to try and contain the mess, even when I provided plastic sheeting to them. I provided them a bill for the services I'd provided that they'd promised and not provided, and was compensated. I wouldn't say don't use this company, they offer very competitive rates. If you don't live in the building they're working on, they'd probably do fine. If you don't mind having to do reiterative quality checks, great. If you're planning on doing your own clean up, even better. If you're one of the people who's moved here from the NE, you'll enjoy the opportunity to get into heated arguments with the installers every day.

Bellus Flooring does NOT honor their warranty. I'm left with epoxy grout haze over entire floor…read more They mixed the grout in my house and slashed it all over my hutch taking the finish off. They chipped my existing tile in entry way. missing grout and caked on grout. This business is the worst I've ever dealt with by far.

TOWN SQUARE FLOORS. - LAWSUIT We contracted with Town Square…read moreFloors in Georgetown, Texas to install tile on our patio and front porch. About 2 years later we discovered dozens of loose and some broken tiles. Mr Bizzell (owner) came out this one and only time and tried to convince us that the ice storm was the cause. Being naive we originally accepted this, later discovering that this was not true. Over the next couple of years the problem got much worse. Tiles on the steps leading to the front door and back door came loose and broke. A painter stepped on another edge tile and it broke and caused him to take a painful fall. During this time my wife underwent several serious surgeries each requiring a wheelchair, walker or cane. It was far too risky for her to use either the front or back door as she would have had to walk across all the loose and broken tiles, then step off where the tiles were completely loose and broken. We live in Sun City, and her senior friends were apprehensive about coming over to visit and assist her during rehab. As the tile and health issues continued to deteriorate we both called Mr Bizzell numerous times seeking help. He refused every time. Our last call was from my wife while she was using a walker, and Mr Bizzell refused to even talk to her. We then gave him written notice of the hazard and he still failed to respond. Reluctantly we went to Small Claims Court. Mr Bizzell employed a Legal Firm dealing in Construction Law. Despite the huge disparity in legal expertise facts are facts. The Judge ruled against Town Square Floors and awarded me 100% of the repairs and 100% of my court costs. As of this Review, Town Square Floors has ignored our request to honor the judges decision, and continue to blow us off as they have from the very beginning. It makes us wonder how a company that is so clearly responsible (and confirmed by the Judge) for the defect has no problem, just walking away and leaving the customer holding the bag. Maybe even worse is how Town Square Floors appears to have no remorse for their treatment of a 75 year old severely handicapped woman. What are the priorities, ethics and moral values of those operating Town Square Floors?

My refrigerator leaked overnight and ruined a house full of hardwood floors. The kind folks at Town…read moreSquare Floors helped me with obtaining a quote and once I received my insurance settlement, I had them tile everything except two bedrooms. They made everything easy from the tile selection, to the installation, moving furniture and appliances. This is a family owned local business a I recommend them to anyone who needs flooring. They do a great job.

Patrick was great. After contacting at least 7 companies, he was the most responsive and willing to…read moretake on the job. We had a 24" x 24" piece of carpet not installed when we moved into our house (they had a dog, I'm assuming that spot was stained). We have very tightly woven and complicated carpet patterns. Patrick installed the carpeting perfectly with all directions matching. He was very detailed and careful on cutting the additional carpeting and the installation. Thanks Patrick!

Patrick was great. We had an area of the carpet where a dog scratched out the carpet and padding…read more Home Depot stopped carrying this style so we asked Patrick to remove a piece from the master closet and re-patch the piece onto the floor. The job was perfect. You cannot even see the joins and I'm very impressed with his work. We then bought another piece of carpet for the master closet and he is scheduled to lay this for us. He did a great job, price was right and I would highly recommend him. Here are the before and after pics of his work.

Jason is absolutely phenomenal at what he does. His craftsmanship is pure perfection. We hired…read moreJason to replace a kitchen island extension that was badly botched by a previous contractor. The previous contractor had left it with visible drywall screws wide exposed cuts, etc. It looked terrible. After panicking because our countertops were scheduled for installation and looking through Jasons Yelp photos, we knew we needed to get on Jason's schedule. He books out sometimes 3 weeks, and this was last minute. We ended up delaying our countertop installation by 3 weeks in order to have him do the work. Waiting for Jason to do the work was 100% worth having a plywood island top for those 3 weeks. He showed up on time and got right to work. His cuts are precise, and the extension he built looks like it's always been there. We ended up hiring him to extend our kitchen cabinetry to the ceiling and add crown molding to it, as well as add trim pieces to our cabinets' blank sides before we had them painted. We also hired him to modify and install a wood hood over our stove top. Everything came out perfectly. We are more than impressed with his work and wouldn't hesitate to hire him again. This guy is a professional and the best kind. There was not one bad surprise with him. He even gave me some tips, as I was filling the cabinet handle holes prior to getting them painted. They came out perfectly. Thanks, Jason!

100% would recommend King's Home Services. We had drywall repair done after plumbers had to cut…read moreseveral areas to find a slab leak. Jason was friendly, fast, and the end result was excellent. His prices were refreshingly fair compared to three other quotes we received from other drywall contractors. We will absolutely use his services for other projects in the future.