I would never go to any others cleaners in the Pflugerville area. Tailor Fit is absolutely the…read morebest. The business is a bit tricky to find but well worth the treasure hunt. Sunny is the best. It is obvious she knows her trade. She is so sweet and personable. She follows all requests and gives advice when needed. I find her pricing comparable if not better for services rendered. Thank you Sunny for being the best!

This place re did a zipper on a coat 5-8 years ago for $85. High but was good work. Today I asked…read moreher to put a 1" x 3" patch on a jacket and she was going to charge me $45 and it would take a week. I went 3 miles up the road and got it done instantly for $15 Your customer service is weak, your return times a horrible Can't support a business that doesn't want your business. Trash!

MY LAUNDRY WAS STOLEN AND THEY TOLD ME THEY DIDN'T GIVE AN F! I believe my laundry was stolen by…read moreeither the female attendant or a co-conspirator. On June 19th, 2023 I was in the facility and she asked me how many machines I had. When I told her I was using 3 of the 8 load machines and 2 of the 6 load machines she said "wow that's a lot of laundry." I said yes, that I had not been to the laundromat in years, had cancer but was feeling good today so wanted to get it all caught up and done at once. I then heard her on the phone speaking to someone about "there's this girl with laundry..." I tuned it out because I wasn't the only female there at that point and she works at a laundromat but in hindsight it all makes sense. She had been at the folding table folding laundry for those that pay for that service the entire time I was there. When my laundry was ready to dry she pointed to the dryers closest to her. I figured she was doing me a favor and pointing out the best dryer or something so I went where she pointed over to the corner. I had to separate the clothing that went into the dryer from the air dry laundry. I did this to all 3 of the 8 load machines I was doing this while doing my best to keep my eye on the machines that were still waiting for me. I would grab laundry - look - repeat. You get the picture. At this time the attendant disappeared. I finished all 3 of these machines and moved onto the 6 load machines which were in another row over. Machines number 18 & 19 and there was someone else's laundry in machine 19. The gentleman who had just started the machine was still standing there and told me it was empty when he got to it. He was holding an empty basket and I saw no clothes of mine in the window. I started looking in every direction, in all washers and dryers and at everyone's laundry they were folding, in their baskets and challenging people who were leaving. I went to the attendant who had returned to the folding table and told her someone took my laundry. Her response was "are you sure?" I stared at her and told her " yes I'm sure." I went to the machine, put in my card and showed her that I had paid for the use of this machine. I asked to see the cameras. She told me she didn't have access. I asked then who did? She told me only the owner. I asked for the owners name and number and her response was "I don't know ." REALLY? I said "you don't know who you work for? You don't know the name, number, who pays you, and who makes the schedule?" She tells me no. I told her I'm calling the police to report it. She then tells me "just leave your name and number for the owner. No need to call the police." I told her I would leave my name and number but I was still calling APD. Now why wouldn't she want me to call them? SUS Then I noticed another man in the facility who had been there for a good 30 minutes but I hadn't really taken notice of him before. He was clearly an employee. I told him that someone had stolen my laundry and asked if he had access to the cameras and if he had the owners name and number. His response was "No he didn't to both questions. IDGAF. Do what you want. Don't involve me. Call the police if you want. IDGAF." Nice. Helpful guy. I have never heard from the owner. I have money on my card I want refunded. I filed a police report. I know dam well nothing will come of it. I know my clothes are gone, but I know someone who works there took my laundry or gave someone a tip to come take it OR they at the very least knew the owners information and didn't bother to share it which to me, makes you just as ridiculous AND guilty as the person who stole someone else's laundry. What sad human beings that they DGAF when someone else gets their most basic things stolen from them. I know there are others in worse situations, but if they will steal your dirty underwear and socks they will steal your last $5 and your purse. LOOK OUT AND WASH YOUR CLOTHES ELSEWHERE. IF YOU ARE THE OWNER CONTACT ME IMMEDIATELY. THE ONLY WAY I WILL TAKE THIS DOWN IS IF WE SPEAK! RIDICULOUS I HAVE TO GO TO THIS LENGTH TO HEAR FROM SOMEONE.

I've had things stolen by staff from the washer and dryers. Wouldn't recommend this business. Had…read moreto file a police report

Ian's is one of the few dry cleaners in town that does leather cleaning! I had two jackets that I…read morewanted cleaned, and Ian's was SO reliable and communicative during the entire process. It is a bit expensive to do leather jacket cleaning, but for the experience and process, I would say it was totally worth it. They texted me to let me know when they would arrive to pick up and to drop off. They gave me a clear time approximation and even beat it (they estimated 6-8 weeks but I believe it only took about 2-3?). My jackets came back wrapped really nicely, and the delivery driver took proper care to deliver at my door. In fact, I wasn't home and she asked how I would like my jackets to be dropped off. The thoughtfulness and consideration Ian's provides can't be beat. I also appreciate that they have an app so you can easily plan your pick-ups and drop-offs. If I have any articles of clothing that will need dry cleaning in the future, Ian's will be top of mind.

Ian's still delivers - literally Mobile dry cleaners and…read morelaundry They pick up your clothes from your home or office and deliver it back to you in three days They do a great job on both pro cleaning and laundry services... Reasonable prices great quality... Fantastic provider. Check them out you'll be glad you did

The only dry cleaner I trust in Austin. After so many bad experiences at other places, I can…read morebreathe a sigh of relief to trust a dry cleaner again. Sometimes takes a good week to get stuff back, but it's no issue on my side.

By far the best dry cleaners I have ever worked with. They have managed to work magic on some of my…read moreclothes that other dry cleaners have not been able to clean (for example they got rid of stains on the collar of a white dress shirt that had been around for years because other cleaners couldn't clean it). They work fast and charge reasonable prices. Cannot recommend them enough.

do not bring your clothes here this place ruins clothes expensive clothes I wish I can give it a -10read more

Moved to Wells Branch 9 years ago, and have used Tower the entire time. I'm not going to pretend…read moreI'm a big spender, I'm not. However I've always been happy with their work and turn around time the 4 or 5 times a year we stop in. However I pulled up this morning to see this sign on the door. The owner is blaming his lack of staff on $600 stimulus checks from over 2 years ago. I haven't met anyone still living off that money, especially in a high cost of living area like Austin! Hey Tower Cleaners, offer a living wage and you'll probably have staff! Anyway, thanks for posting the giant red flag on your door. I didn't even get out of my car. Instead, I took my husbands shirts to a cleaners who doesn't expect people to starve while making them money.

Pick up and drop of dry cleaning...seamless interaction...less than 5 minutes…read more Cleaning representative was friendly and fast. Discount cleaners...$5.99 per item prepaid.

I don't usually get clothing items dry-cleaned so I wasn't sure what businesses were good and which…read moreones to stay away from. I was in the Arboretum area and made the decision to give Rick's Cleaners a try with a tux (jacket, pants and shirt) of mine after I had worn it for an event. When I walked in I was greeted immediately by the workers behind the counters. I was asked what I was wanting dry cleaned as well as the fabric material, which would inform them on what method would be best. Sylvia, who I believe was the business manager, took care of me very well and it added to my experience. The pricing for the three items was affordable and great. The turnaround time was quick, I got my items back within 4-5 days. Inspected everything and it was all spotless and perfect. I had such a great experience I immediately took another tux of mine some days after. One thing to note: when checking in on Yelp a coupon comes up for a "free item to be dry cleaned"--they had issues getting the coupon to process in their system--I decided to just pay for the item to be able to leave. Don't attempt to use the coupon if it comes up!!! I'll definitely come back based on my experience and the customer service!

Tide is great experience but they don't call you ehen its ready :-)…read more... I would recommend it though

Tide completely ruined my queen sized wool comforter. I am stunned. When I noted the wool content…read moreand label, I assumed they knew how to clean it without drastically shrinking it; I was wrong. How is this possible? My comforter was 90" x 92" when I dropped it off, and now it measures 77" x 81" which no longer covers my queen sized bed. The new duvet cover I purchased to protect my freshly cleaned item no longer fits, obviously. No one bothered to notify me. I'm not sure how they thought I wouldn't notice? I called the store when I discovered the damage. They said my comforter was cleaned at a different location and that someone from that facility would contact me. No one has called back and it's been over 2 weeks. I waited patiently over the holidays. This is absurd. I lost a $620 wool comforter, the $61 Tide cleaning fee, and the duvet cover I can no longer return. I'm not even sure what to do at this point. What an awful and unprofessional business. I need to give this social media attention and file with small claims court. Photos show the mass of excess fabric of the inner lining, which was originally taut, new staining all along the edges from improper cleaning, and newly uneven and misshapen border.

I recently took some of my sheets and clothing and they were very well taken care of. Very clean…read moreand organized. Friendly staff and very hard working. The manager was very kind and understanding of all the details I disclosed. Highly recommend.

I'm normally not one that uses dry cleaners but I had an event that I had to look my absolute best…read moreand didn't have time to do this all myself. I dropped off my suit and it was ready for pickup the next morning. Gotta say they totally ROCKED IT! The suit was sharp, the timing was perfect and the price was just right! Thanks again, I'll be coming back!

awesome! they called me quickly to tell me that i didn't have a cc on file and once i got it…read morestraightened out they said you are good to go!

Horrible. They simply did absolutely nothing. The shirt came back as it was in a hanger…read more P.S. Its ruined. They managed to assure black ink from other clothes got to it. Total disgrace.

I was searching online for a fluff and fold laundry service for a short term rental…read moreproperty that I help my daughter manage, ideally one that did pick up and delivery. When I went on The Laundry Spot's website I saw that they offered this service so figured I'd give them a try. I had a few questions so I called the number listed on the home page of the website, and the woman who answered referred me to another number for the pick up and delivery service which turned out is also listed if you click on the "delivery" link. I got an answering service and left my contact info and within minutes, James the owner called back and answered my questions and walked me through the process of setting up an account so that I could do the online scheduling myself. There were 3 convenient windows of times to select from for both pick up and delivery so I scheduled pick up between 8am-11am on Tuesday and delivery during that same timeframe the next day. I got a text a minute or so prior to them arriving both times and they were both within the scheduled timeframes. Since the home was unoccupied those days, I was able to text them the temporary door code I set up remotely and allow them to pick up and drop off inside in the entry way. The laundry consisted of two full sets of bedding, several towels dish towels, etc. All came back perfectly clean and nicely folded. Online I was able to select the type of soap (or even provide my own if desired), optional softeners, and add any specific instructions such as cold water, gentle cycle etc. I am so thrilled to have found this service! Since I'm a big fan of USEFUL technology, I'm very happy that I can do all of the scheduling from my smart phone, including paying the invoice. I was initially apprehensive about providing my credit card info and wanted to be sure the info was encrypted and secure. The owner, James, patiently explained to me that he's partnered with a few different technology platforms in order to make it possible to do all of this online, so it's all very secure and tested. One thing to note: because of the way the various platforms are linked, you see different URLs when you schedule versus looking at your account versus payment, but after it's set up it's a piece of cake. And best of all, the laundry comes back beautifully clean and nicely folded without me having to do a thing (I have back problems) so this is a wonderful solution for me. And the pricing is incredibly reasonable. I highly recommend trying this laundry service and supporting a great local Austin business!

I do not like reporting this, but the new turnover of ownership is stealing. The service new…read moredigital card system used is charging 50 cents for 9 mins and the actual card reader says 25 cents for 10 mins. this has been going on for several weeks without correction. I have been going here for 3yrs sad to say with the change. I see it's only about money not about service & integrity. Thanks for the transparency. I will not be back.