Friendly and skilled. I feel like I've got a new friend who's been an old friend for years. Brought…read morein my lady's favorite pair of brown leather "ankle-booties" and they came back in better shape than ever. Ever. I will be back.

Yikes. The service here def leaves something to be desired. I took a pair of boots here to have the…read morecalves stretched and the man at the counter decided this was his opportunity to talk poorly about another customer and her body shape. The entire interaction became about this other woman and her calves and how he has to stretch every boot she owns so she can wear them without him recognizing I'm there for the same service. It was off putting but I still left my boots with him. When I picked them up there was no difference and I was $100 poorer. Would not recommend.

Wonderful service!! Quick, and upfront about services available. Responded to my call and questions…read morewith kindness and expertise. Priced very reasonably. This gentleman is a gem, and if he's available to fix your shoes you should definitely use his services!!

Location is closed even though it says it's open on yelp and Google Maps. Called owner and while he…read morewas sweet, was incompetent.

Excellent service. It's so hard to find a good cobbler these days. We have used the BeeCave…read morelocation for years!

They do it all here! Dress shoes, boots, luggage, etc…read more The gentlemen who work here, Leon and James are very polite and clearly skilled at their craft. I brought a broken belt and a pair of nice (but worn) boots. They repaired them in a timely fashion and held them until I was able to pick them up. My boots are Luchesse's (which are certainly a nice brand). These guys made em look almost as good as new, and they've seen work, dogs biting them up, and pretty much any other thing you can imagine. I never thought a pair of boots more than 5 years old could look so good! These guys are quality craftsmen and they take care of you. I'm very pleased with how the boots turned out. I'll be returning here if necessary. Highly recommend this place. Fair price as well.

They do a great job and are fast as well. Had some alterations done -- the work was excellent…read more The guy who works the counter could not be nicer.

I was in a rush to have my husbands work clothes dry cleaned. It was Sunday and I was very thankful…read morethat they have a drop off area. I usually go to the Jack Brown Cleaners off of Oltorf and Congress. I had everything in a bag and a note. Asking to please have my husbands clothes dry cleaned and to call me if they had any questions. I came into the facility the next day at 4:30pm. His clothes were ready! I was so relieved and happy. They are efficient and very nice to do business with.

Best shoe workmanship in town for an unbelievable great price! Highly Recommend…read more Chela

Shoes these days aren't meant to be resoled, but I'm glad I found Sammie's locally instead of…read morehaving to deal with a mail-in place. He did a full sole on my goodyear-welted dress shoes and replaced the heel block as well. Nice job on the stitching, the burnishing on the edge of the new sole blends in perfectly, and he even gave it a swipe with some leather dye. The price was reasonable and his work was done in one week as promised - I will definitely take my next pair to him as well.

Quality workmanship. I was very happy with the shoe repair…read moreand polish. Fair price. Professional service.

If I could give this place less than 1 star, I would. Took…read morein my older coach purse to have a piece of leather repaired on the strap. Not only does it look like a 3rd grader did it, they charged $40+. This is disgraceful.

I try really hard not to buy "dry clean only" items. I hate ironing and having to constantly freak…read moreout if there's a stain on a shirt that costs more than my life. Soooo..only funerals and weddings force me to break out the big guns. In this particular instance the wedding card was played. The ladies here are super sweet and chatty. I was amused by the dry cleaning gossip that was shared. They did a great job, the first shipment was about an hour late for my pickup time. Eh, stuff happens and they are near by so I wasn't entirely inconvenienced. Prices seemed reasonable granted I am not a dry cleaning pro. All I know is that they got the job done and my stuff looked beautifully clean. Reid's cleaners will definitely have my future business.

Great employees, super helpful and professional. Good prices on cloths cleaning and alterations.read more

I dropped off some flip flops because the button between the toes fell off of one shoe. Have I…read morebeen wearing the flip flops with one button on and one button off? Yep! However, my brother commented on how weird it looked. So, I decided to take them to the shoe hospital because according to my brother they were in bad shape. According to the repairman, the shoe repair services would take a few days. In my mind, I had a target price of no more than $10. However, it turned out to be more. Since I will have symmetrical shoes, I think it will be worth it. Yesterday, I dropped the flip flops off for repair. The process was quick and easy. I got the flip flops back the today. The flip flops are twins again. Historically (over the last 20+ years), I have had my shoes repaired only at the Austin Shoe hospital as they do great work.

Sad to say that my good experiences of a decade ago didn't match the experience I had this week. A…read morefriend dropped off my Tumi suitcase to be repaired and was told by the young man working that they would repair the broken zipper and also replace a missing zipper pull. I picked up the suitcase without examining it closely and when I got home I realized the zipper pull was still missing. I took it back across town and the older man working this time told me that it wasn't part of the repair and that I would have to pay an additional $30 (on top of the $125 already paid) to have this tiny piece of hardware replaced. Worse, he didn't let me finish one sentence in the entire conversation. He interrupted me repeatedly, told me my experience was not what happened, and tried to mansplain to me that Tumi would not have repaired the suitcase (which they would have--we took it there first, but it would have taken longer). He was extremely rude, there was not one moment that he treated me with anything but disdain and disrespect, and I will never return to this location.