Waited an hour at the table and no one came to take my order, check on us, nothing. Horrible service.

Phone order this friday (5mins ago) and last week friday....a Won Ton Min....told the guy "MIKE" who took my phone order to make sure it has hot mustard.....and like last friday....no hot mustard in my take out bag....:( read more

You can never go wrong with Zippys, but the best thing about this and a few other Zippy locations is that Vineyard has a drive thru. It's really great if you are a typical phone order and don't want to get out of your car type of person like myself! lol From plate lunches to fried noodles to sandwiches to soup you can never go wrong going with Zippys and open 24 hours. read more

Not a big fan of Zippy's, I'm sorry to say. The menu features generic versions local island fare that is done better just about everywhere else we ate it. I guess it's good if you want a place where someone in your group can get a burger and someone else can get saimin. I had a bowl of the famous chili and I was seriously underwhelmed. I get it, I suppose. No one would ever say a McDonald's hamburger is awesome, but they are consistently mediocre and there's comfort in predictability. I suspect Zippy's succeeds with the same model. I'll definitely visit Honolulu again, but Zippy's won't be on my must-do list. read more

I have to say that Zippys used to be my go-to for a quick, easy, cheap meal. No longer is this the case. I've found Zippys to be overpriced, tasteless, and unwelcoming. Went with my pops one day to pick up take out. 4 plates took over half an hour. We were standing around waiting, and no one else was there. I hear the manager yelling to the cooks, "I need a mini roast pork! I saw it come out, but we lost it". Um, excuse me? You LOST my roast pork? Sad. Then I hear her yell for mac salad and rice for the Hawaiian stew at least three times. Come on, get it together. I get home, and my mini roast pork was so disappointing. One scoop of rice, one scoop of Mac salad, and one piece if roast pork. That's right. One. For 6.50, you'd think they could do a little better. The Hawaiian stew was cold, and the meat was hard and chewy. Come on Zippys, don't take your place in Hawaii for granted. read more

RUDE RUDE RUDE servers! I must admit, the gentleman in the parking lot is beyond FANTASTIC, but on the restaurant side, we had the grouchiest, most argumentative old lady who ruined our experience. We ordered a saimin and a chili burrito plate to share, which she grunted at us so we understood her distaste for our sharing. I made sure it came with mac salad, she asked if we wanted the plate, I said yes. Well, she heard no. Funny, everyone else at the table heard yes except her. Well, she'd get us the plate, but then lecture and scold us about how we ordered it wrong. As my sister said, "some people just always have to be right!" If I ever venture to the area again, I'll drive just a bit further to the Nimitz zippys instead. read more

Good local food and friendly service. The prices are going up slowly to keep up with inflation. The wait times are not long. Most times you are seated right away. I'm a regular here, so I know most of the usual staff. If you don't have any idea what to eat, you can go here. I think this location is better than some others. The cooks here makes better tasting dishes than other Zippy's locations. I would recommend bringing visitors here at least once to have a taste of local comfort food. read more

Coming from the mainland, looking for comfort food, couldn't help notice a lot of Zippy's on the island, so ended up at the Honolulu Zippy's off of Vineyard. Upon arriving we were seated quickly and our server was Liz. Super friendly waitress, of course we got to talking i had to know whether she was filipino because she looked like it (I'm filipino). But come to find out she was not. Anyways, i went for the Steak with onions, mushrooms, two scoops of white rice and corn off the cobb. My wife went for the Loco Moco with Corned Beef Hash instead of the hamburger patty, which i thought was an awesome idea! Our server Liz was very attentive to our waters always being full, asking how we were doing, and occasionally came over to chat which i would initiate. Liz gave us great insight where to go for other food, places to sightsee and activities to do on the island. Liz was so awesome i had to leave her a 44% tip! I know there are mixed reviews but for my wife and i, our experience with Zippy's was a good one! Real good comfort home away from home food! read more

Zippy's Vineyard - Steak with onions and mushrooms and white rice and corn - Diners Near Me - Honolulu, Hawaii

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Bottom Line: Zippy's is SHRINKING their portions. Zippy's offers hashed potatoes again. Cool. Zippy's corned beef hash on the other hand, has lost about 33% of it's portion size. It's too bad, as I normally like their corned beef hash here, but I knew something was suspect when the price was lower that what I remembered it being. They slice their price by 15% maybe? But the portion got double that discount. :( read more

Last night my boyfriend and I went in to eat a late dinner! We received good service until he asked a worker for the restroom key. The worker just came back from the restroom with the key, and told my boyfriend to ask the lady for it??? When he could've just given it to him, himself? My boyfriend goes to the restroom and the same worker comes out and looks mad. He asks other customers if a "black" guy just went in. They told him "oh yeah I think so" then they have a full Blown conversation about my boyfriend and whatever he's upset about. As soon as my boyfriend comes out the worker runs in and starts looking through the whole place. By this point I'm boiling. FIRST OF ALL, my boyfriend is not from African descent. He is half Hawaiian, a very dark one. SECOND OF ALL, who is this worker to discuss my boyfriend with other customers?? When I asked for the manager she told me she was so sorry! That it is unacceptable! She said the worker was seeking out the bathroom because it's only for customers. Which is understandable but the worker, the manager and cashier was all standing at the window as we were placing our $30 order. Soooooo? After talking to the manger about it, she said she will document this because I told her if I wanted to I could file a discrimination lawsuit. The worker then comes out and tells other works about us, and everyone's just looking at us, as if we're the bad people. When he was wrong in every aspect!!!! I live fairly close to this zippys but I will NEVER give this discriminatory place my business ever again. read more

I had a gift card and decided to check it out. I went to the Vineyard Zippy's on Sunday 10 am. As I walked in, a large group of Chinese men were having their loud morning meeting. I looked at the HD TV menu with its small font. I took about 5 minutes to look over everything and decided on rice, egg with cheese and pancakes. I went up to the cashier and she was on the phone taking an order. When done, she stared at me without a word to take my order. I gave her my gift card. She swiped it and put it on the counter. She put my receipt on the counter without a word. Not exactly a talkative gal. I was hoping the food will be a better experience. The egg and cheese was really thin at over $7. The pancakes were OK for $5. Don't give anyone a Zippy's gift card. read more

When I went to this Zippy's last night, there was a hobo hanging out, staring at the wall. I guess that's what I get for going so late. It was around midnight. After dodging the hobo, I ordered the Teri Hamburger combo and a cup of water. My mom ordered a Teri Beef plate with water. While waiting for our food, I couldn't help but be amazed by the cook's precision for plate sliding. After he finished each plate, he slid it forward on the counter, so that it would stop right before flying off the edge. Our order took some time to get ready, but I understood and was patient, because there was only one person cooking. The Teri Hamburger was delicious! I like it better than the McDonald's McTeri burger. The meat is of higher quality. It was juicy and the fries went well with it after I dipped it in my favorite Tabasco, ketchup mixture. I was a little bit jealous of my mom's Teri Beef plate, partly because I have a big appetite, and also, because I haven't eaten it for a long time. While eating, I had an excellent view of my car that put to rest any concerns of my car getting damaged. That comforted me as another hobo had joined us in the dining room. My experience with homeless people are that most of them are alright, with just some of them being crazy. There were a few guys in the parking lot between my car and theirs, laughing like hyenas. I think they were high, because they just couldn't stop laughing while looking at each other. Overall, I felt that this Zippy's restaurant is okay. It was clean and the food was delicious. I might go again. read more

After much time and years of being completely open air, this Zippy's location on Vineyard has finally been renovated and it looks spectacular! Well, at least the take-out side looks a lot better... Prior to this, it looked relatively old and like it was in need of a spruce-up, so I'm glad they did the necessary renovations. As mentioned before, the take-out side has been renovated and become more enclosed. Now when there is a little bit of rain, you don't have to worry about getting a little damp from the rain easily entering into the foyer. Because of this, the place also looks a lot cleaner all around which includes the bathrooms which don't look so ghetto and sketchy. One thing they added with the new renovation is a little counter area that is right in front of where you order your food & pick-up. One thing I don't like is that they haven't made the bench area in front of the pick-up window bigger to accommodate more people but that's a minor thing overall. As far as food goes, if you've been to one Zippy's on the island you've been to them all. The usual favorites such as hamburger steak, Zip Pacs & chili are all represented here along with their awesome ice cream shakes & Orange Bang. The dine-in area is pretty nice from what I last remember and the food there is decent too. One junk thing about this location is that the parking is small but luckily there is also usually ample street parking when it does get busy. Thanks to some of the necessary improvements & renovations done to this location, I will certainly be back for more. If you park nearby or are in the area and want some decent food, this is a pretty good spot to go to! read more

This Zippy's is in the heart of town and is one of the best places to hold meetings or just swing by to pick up something. They have a good selection of items to choose from and service is always quick and friendly. read more

I love chili. HATE beans. Enter Zippy's. I could write an entire review on how amazing it is to have this option and bring your attention to the fact that when the founding fathers created this country nobody said throw beans in chili! instead I will tell you that if you love me, you will accept that I don't eat beans AND you will take me to Zippy's regularly or surprise with chili rice with cheese. Don't believe me? Ask my exes... There are other things other than chili, their salmon, and ox tail come to mind BUT you can get that stuff anywhere!!!! Amazing no bean chili?! only here!!! read more

Zippy's a favorite for regulars and a great place for casual, home style cooking is the place to go for local fare. Service is always friendly and they serve my comfort foods. Thank you to Martin for the great service and being our kind and patient waiter today. read more

So we like going to Zippys but the Vineyard location is something else. We had a party of 9. We expected to waIt a little while but it was frustrating when we could see 7 empty tables in the front of the restaurant. There's more than enoUgh staff but it seems like poor management of personnel. The hostess only seats people. The waiters and waitresses don't help. They went acknowledge you unless you're sitting in their section. Then people walk up to the hostess to pay and of course she helps them. Meanwhile we've been waiting 20 minutes while there's now 8 open tables in front of us. There's people coming in after us who are waiting just as long They too notice all the open tables. Some of them ask walk out because they're frustrated. Some people just sat themselves. Terrible. Avoid this location if possible unless you want to wait read more

My neighborhood Zippy's. Probably been here since they opened this location. This one is pretty good for take out. They have a separate drive lane section for phone orders. They are pretty bust so you open your mouth if you want something. Chili and chicken. What else is there? Chili frank, spaghetti, etc. Price is on the high side. They are open 24hrs! Went here to pick up food before the graveyard shift. Chicken plate and an order of chili and crackers. What else.....Would have taken a picture but was hungry and ate it :-) G read more

I live a few blocks away + I work a few blocks away + It's open 24/7 = I eat here. A lot. It's expensive for what it is, but sometimes I just want Spaghetti, drowned in tabasco, and a side of delicious Chicken. I can't help it... I'm a fattie. Some of the other items that I get are Chili Frank, Zip Pac, Kalua Cabbage, and Corned Beef Cabbage. Props to the current Duke or Ducchess for their 100+ Check-Ins. I just started yelping not too long ago, but thanks for keeping my throne warm for me. =) read more

Food isn't bad, prices are a bit high but honestly it's Hawaii... It's all expensive! Service for the dine in area is really hit or miss. Some days it's pretty great service, other times it feels like there is only 1 person serving the whole dining area. Don't worry they'll come check on you exactly twice. Good luck getting your bill... Word of warning: Don't bother putting in a phone order for their drive thru if you plan on picking up food late at night. Apparently the window becomes a haven for crackheads on bikes to drink coffee or whatever it is that they do at the window. read more

Saturday morning and there's one cashier working, no one answering the phone that has been ringing nonstop for the last 20 minutes. I know it's been 20 minutes because that's how long I've been waiting for my order of ONE ZIP PAC. read more

I hardly ever get a chance to dine in the restaurant, so I was excited to try the Chicken Katsu Curry Saimin (not available at the take out counter). I ordered mine without the fishcake and onions, katsu on the side. When my bowl arrived, my saimin was warm, but not hot. It seemed like a scoop of cold curry may have been added to the saimin broth. I had a clump of curry, diced potatoes, and carrots on one side of the bowl. The flavor wasn't quite right. I'm more used to the stronger curry flavor from ramen shops. I prefer the regular saimin from Zippy's. read more

Zippy's Vineyard - Chicken Katsu Curry Saimin (w/no fishcake, no green onions, katsu on the side) - Diners Near Me - Honolulu, Hawaii

Worst customer service ever!!!!! Went to buy pastry's and noticed that sign stated to order from take out register.placed my order with the manager on duty as there was a line.waited 20 min. I was patiently waiting as I noticed a customer who walked in placed an order for one donut and received his order quickly as I'm still standing waiting for my order. I then asked the guy at the counter where my order is. He didn't even acknowledge me walked away. I asked another person about my order he claims he is unaware as he just started work. Now I'm pissed requested to speak with the manager and now she's hiding in the back. I waited a total of 30mins for 3 donuts and 2 cinnamon rolls. Never will I go or recommend vineyard Zippy's. Horrible custom service. read more

I enjoy Zippys McCully and Piikoi locations. They're on it. My favorite is the mushroom omelet with cheese and fried rice! YUM. The only thing is the service is slow at Vineyard location, and I always have to ask for refills. Besides that, its just the food that keeps me coming. The waitress/waiters are nice, but if they're not waiting on you, expect to be ignored at Vineyard Location. read more

my moms gotten food poisoning three times (both take out and dine in) but still keeps coming here i have no idea why. this zippys takes forever if you do the window side and still takes forever in the dining room. I've given up on this location even though it's literally next to my work and walking distance from my house. my tip if you have to eat here: get something safe- no fish (food poisoning from the fish in the Zip Pack) , no specials (food poisoning from the short rib), just stick to the safe foods- grilled cheese, and chili hasn't betrayed us yet. I'm seriously concerned about why there's so much food poisoning and no one is calling for a check to their food storage, cooking, and handling procedures. read more

My suggestion is to hire a hostess who greets customers with a smile and not someone who assumes you know how to use the check in app when you first arrive. read more

We kama'aina often take Zippys for granted however I've reestablished a love affair with this Chinatown location. Undoubtedly the best $1.55 investment within the entire archipelago is Zippy's grilled cornbread. Order their cornbread "grilled" and you are guaranteed to be addicted. read more

3 stars because I love the chili here & get that almost every time. Knocked off 2 stars because I called to make a phone order & was put on hold for a good 7 minutes, plus girl on the phone was pretty rude. Convenient place for my family & I though. read more

Zippy's Vineyard - Love the chili at Zippy's! - Diners Near Me - Honolulu, Hawaii

Stopped by on a Thursday night just for a zip meal Mac salad for our dinner. It's the closet Zippy's to my house. Service is horribly slow waited over 30 mins asked for a refund and I was out of there. Workers move with no urgency and the manager looks just as lost as his employees. Not to mention the smell of the restroom! My goodness! Does it get cleaned?! read more

It's zippy's. You know what's up. It's probably the best place to be at 3am, provided you're not a vegetarian.

Yelp 365 Challenge 2015 #27/365 I really like what they've done with the renovations. If they hadn't renovated, this place would probably get a 2-star rating, but after the renovations, Zippy's Vineyard has totally redeemed itself. Even though the outside still smells a lot like urine, the inside is what counts right? First off, the fast food area is more enclosed and fully renovated, much nicer than any of the other Zippy's are. Very modern and clean-looking. There are still the homeless and downtown folk that roam around but nothing will really stop that. The dining room area is really nice as well. We had a big party, so we were sat in a side room made for larger parties, with some big windows facing the parking lot and Vineyard Boulevard. It was really nice! I was also impressed with the service and ability of a single waitress handling 12 people. I guess it was slow at the time though, but still, she did a good job filling our water glasses and bringing out our food in a decent time. Most of our party ordered desserts, but a few of us ordered some food. The Korean chicken is literally the exact same at every Zippy's I go to, but that isn't a complaint by any means. I used to try really hard to avoid this Zippy's because of its former shape, but now that it's newly renovated, I might start to come by a little more. read more

After a hard day's work and then doing some needed shopping I ordered a fried chicken plate at the Vineyard Zippy's and then went straight home to have a very late lunch. What I got instead added to my long day instead. One of the three pieces of fried chicken was obviously a re-fried left over that was totally dried out. It was not edible and left me feeling like I spent good money on a two-piece fried chicken meal and a basically dried out leathery piece of fried chicken that should not have been served to a customer. My message to the Vineyard Zippy's: you should dispose of left over fried chicken and not re-fry and serve it as take out fried chicken. When you re-fry this chicken you get a leathery piece of chicken that may leave your loyal customers upset. Upset customers may result in a loss of said customer. Now one lost customer may not mean a thing to you but word of mouth may result in further loss of customers such as a company picnic when I will nix any suggestions pertaining to Zippy's. This meal tells me that you lack care regarding your customer's satisfaction and leaves me wondering what else you have been doing to cut corners. So to the staff that decided to do such an uncaring thing, thank you for helping to ruin my meal. And that is the last time you're getting mine and my family's business. read more

Called in a phone order at 5 pm for a platter of fried noodles. Scheduled to pick it up at 6 pm. Got there later at 6:20 pm, walked into pick it up & the associate said "OH SORRY IT'S NOT READY... WE GOT BUSY." When it wasn't even that busy. Seriously, 20 minutes late for an order that was called in 1+ hours in advanced?! Spoke to a manager, which didn't really help the situation. & finally got our food at 6:40 pm. Customer service needs to be improved. "WE GOT BUSY" is not an excuse. read more

Greetings. I just want to share with everyone my experience at Zippy's in Nuuanu, next to Brothwicks mortuary. I was wanting to have a regular saimin on my way to an appointment. My time was limited but I felt I had enough time to have something to eat. I approached the counter at about 2:30pm and their appeared to be two windows to place orders and one window to pick up orders. It looked like there was one person in front of me finalizing her order. It also looked like there were about two people waiting to pick up their order. What was odd was I waited for about 5 minutes before someone at the pickup window finally asked if they could help me. It was not even busy. So I went up to the clerk and politely asked how long it would take to get a regular saimin. The server said about ten minutes. I looked at my watch and decided that I did not have enough time so I politely said thank you but I don't have enough time. I turned around and started to walk out and thought I would use the restroom on the way out. I was in the restroom about 30 seconds when suddenly an employee outside the door started to bang on the door and yell, hey I need to clean the bathroom. This went on constantly, even though there was not any sign outside about bathroom cleaning in progress. The banging continued as well as the yelling for about another 30 to 45 seconds. I completed washing my hands and walked out of the bathroom and everyone was starring. The Zippy's employee was insisting that he needed to clean the bathroom. I don't understand the impatience. The conclusion that I come to is that the counter clerk was not happy that I did not place an order and used the restroom. The other employee was just trying to shoo me out of the bathroom. There is a sign that says the restroom is for customers only. I will offer that I frequent Zippy's on average once a week for the last ten years or more. Thats roughly $8000.00 in purchases in the last ten years. I definitely feel that I am entitled to be called a customer of Zippy's. I have purchased many meals from Zippy's since I have been a local resident of Oahu all of my life. The treatment that I got from the employees of Zippy's was absolutely rude and un-called for. As a result, I will never dine at any Zippy's again. Today, I went to Bale's sandwich shop and they had a better menu, healthier choices, cheaper prices and much better service. I have resolved myself and said so long to Zippy's as far as dinning choices goes and will never spend a single dollar in a Zippy's restaurant again. Sorry for the rant but their behavior was just plain hostile, rude and un-called for. read more

Coming back home the first place I go to straight from the plane is Zippy's. Called in for pickup. Got there and my order was ready and hot. I wish there was more parking but the location is downtown and it was during the lunch hour. There are transients that hang around but like i said it is the Chinatown/downtown area. read more

Zippy's Vineyard - Zip pac - Diners Near Me - Honolulu, Hawaii

It's Zippy's what else is there to say? Except maybe that this Zippy's does serve alcohol. So $2/$3 beers and $5.00 wine. Where is you gonna get $3 Heineken when it's not HH? This Zippy's is good for both pre and post night outs. Pre: go here for simple affordable mean and cheep beer before going somewhere pricier or post when you've had a long night and need some recovery food like a large won ton min with a side of fries. They have a sit down restaurant area that also has counter seating for those that want to get in and get out. Or the have the walk-up and order area. I think they also have a drive up and pick window for orders that are called in ahead of time. This particular Zippy's is my favorite, they've got a few waitresses that have been here for a while and they give the best service every time. Coming here makes me nostalgic for my childhood. read more

Free wifi with purchase? Awesome! & A drive thru? So cool! This was the first Zippys I've seen like this! The bathroom having to be buzzed open by a counter worker did somewhat upset me being that I had to go really bad & had to wait even just a few more seconds for that! If I didn't have to pee so bad, I guess I wouldn't mind. The fast food side is on the small side. it does make it hard to dine there. The interior & exterior of the store looks beautiful. The food tasted like any other Zippys. All consistent with its taste overall. Oh I forgot to mention the parking! The parking is junk! It gets cramped and crowded so fast! Luckily when I gotten there, I was able to find two spots . read more

Just wanted a simple in and out breakfast but sat down and no one wanted to help me. Waited a good 15 minutes before anyone would acknowledge I was there. Finally got to order after 20 minutes of waiting. I get that you're busy but please don't make me feel insignificant. I'm a paying customer. If you are busy and understaffed, than maybe you should hire more people. Not very happy. read more

Eh, I haven't been to Zips in years. Years. And when my brother offered to treat me to dinner there late one night, I said, OK why not? Free is free. He even said that the place had been renovated in part for handicap access. Noisy! Hooo the noisy. Families, kids screaming. Shaddap your kids and make them sit down and eat for Chrissake! What ever happened to manners you loud, rude, impolite brats? And that goes for your kids too! I ordered a somen salad which was more salad than somen. Should not have been such a discrepancy. Should have been half half, if you ask me. Pointless to serve so little somen. From a merchant's point of view, somen is cheaper than the "Nalo style greens" and I would have appreciated more of it. Shoyu vinaigrette was too sour and other than vinegar, wasn't very tasty. It was sort of odd tasting too. Like maybe someone spilled Lea and Perrins in it. Weird flavor. Bro ordered a teri steak plate with brown rice to be healthy and then didn't eat the brown rice. Hehehe. Dumbass. He also ordered something called a zipmin which I guess I must have never ordered because I didn't know what it was. He ordered a chocolate shake and then was too full to eat the zipmin. When waitress brought 2 take home bowls for him he halved portioned the dish into each container. I suggested that one container was for the min and the other container was actually for the soup so that the rest of the food wouldn't get soggy. He took everything out and reportioned it with the soup only in one container. Spilling half of the soup all over the newly renovated tables. Dumbass. Then place does look improved from it's dingy, dark high backed booths. It was airy and open but being a fat fool, I have to look down to navigate those 2 little steps to the dining room. Aieee. The floor. Hasn't been renovated. Pilau!!!! Dirty and muddy! Yuck. I cannot go back here. Floor so revolting. Somen salad not tasty. Decaf was the best thing about the place. I take that back, the waitstaff is really, really great. Polite, cheerful, fast, accurate, efficient. If bro sez we go grinds Zippys again, I'm going to say only if we can eat outside where a dirty ground would pretty much be expected. read more

This is for the drive thru. Why call in an order 15 minutes ago, wait at the window for 5 minutes until someone notices you after you ring their door bell button, wait 15 more minutes and the place is empty? This is like 8am in the morning. Freakin lame! No sorry and no comp food.....customer service does not exist and customer experience is a joke! read more

Zippy's Vineyard - Typical drive thru experience! - Diners Near Me - Honolulu, Hawaii