1. Zara

0

Chicago, IL

Cancel

Open app

Search

Zara

2.2 (125 reviews)
Open • 10:00 am - 8:00 pm

Zara Photos

You might also consider

Recommended Reviews - Zara

Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.
Yelp app icon
Browse more easily on the app
Review Feed Illustration

Reviews With Photos

Sunil R.

I did not plan adequately and realized I needed a jacket after getting to Chicago. Thankfully found a Zara right next to my hotel. I am a big fan of Zara and like their styles a lot. This a big location and the staff were friendly.

The coffee that a customer spilled that will more than likely go untouched by a store employee. Disgusting.
Jordan J.

The only reason I'm giving Zara on State Street 1 star is bc I actually like the clothes. However, customer service is absolutely horrible here time and time again. There is usually no more than 2 people at the registers with lines backed up all the way to the entrance. I finally said something to the manager yesterday and he couldn't care less. His tone was annoyed and all he kept saying was "we're doing the best we can." The people who ARE at the register move at a snails pace too. P.S. The woman in line just accidentally dropped her coffee. Wonder how long it'll take before an employee cleans up this mess!

Heba A.

The manager there is so rude I went to the store and I bought 9 shirts and because the don't have enough employees the fitting rooms are closed. So after 2 days I went to return 2 shirts and I have the 9 shirts with me and the Receipt I find out that they have the annual sale and all the shirts 49$ to 25$, I asked the register if I can return them and buy them for the new price she said (ok if you find the same shirts with the red tag )Which is the $25 I went to give her the shirts that the same ones that I bought with the sale tag and when I was standing for the Register to give her the items The manager came to me and in a rude way she said (we do not do adjust price ) I didn't even talk to her , she heard the conversation between me and the Register

Orest S.

It is a new store opened recently, I guess. Nice, 2 floors, a lot of clothes. It's ok

Truly stupid women. Beyond ignorant. Ugly and cruel. Also, slightly overweight.

See all

11 years ago

THIS PLACE IS CLOSED. but meh, no wonder - their staff was usually unfriendly, as if they had some high paying important job to do.

Helpful 0
Thanks 0
Love this 0
Oh no 0
Photo of Pam C.
0
16
2

15 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0
Photo of Y T.
0
3
0

13 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

11 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0
Photo of R D.
101
5
0

10 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

Page 4 of 4

Ask the Community - Zara

Review Highlights - Zara

“they had a huge sale and the sexiest trousers were on sale for around 15 bucks and was treated so nice by the sales people.”

Mentioned in 2 reviews

Read more highlights

You might also consider

Verify this business for free

People searched for Women's Clothing 7,903 times last month within 15 miles of this business.

Verify this business

Aritzia

Aritzia

3.4(36 reviews)
1.1 mi•Near North Side
•$$$

I've always been at Aritzia fan, but like some of my other favorite brands (lulu, alo) the teens…read morehave taken over. This seems to be one of my daughter's new favorite stores to shop at. She's obsessed with their hoodies and sweatpants and insisted we stop in while shopping downtown even though we have one in the burbs because this one is bigger and better. I'm not sure if it's better, but I will say the sales associate who helped us was so lovely. I'm annoyed i forgot to get her name to give her some Yelp love, but she helped us find a super puff jacket (the warmest coats!) and another super puff vest that wasn't in stock so had it shipped to our house. There was a small line for the fitting room, but seemed short after what we had just waited in at Brandy Melville across the street. And checkout was a breeze. I find their quality really great and their pricing fair (maybe pricey if you're buying it for a 13 year old). I have a feeling I may be stealing one of my daughter's super puff jackets (yes, she has a few!) this winter because they are perfect for our Chicago winters!

(Kari's Rating 6.5/10) They will not remind you of the $.15…read morebag tax and they just put your clothes in an Aritzia bag for marketing, I literally had an additional bag with me and I didn't realize I got charged till I left the store. I know it's not a big deal, but it kind of ruined my experience. Came in on a Monday evening around 6:30, they're not many people in the store so I kind of enjoyed a little more as I am a more relaxed shopper and get more anxiety with a lot of people running around. I had to return a sweater and I went to browse a few items to use for the remaining balance of my gift card, a very nice woman help me pick out a few options that she thought we might look good with the clothes that I already had in my hand. She had also gotten me a fitting room, but I had to ask the other employees for help with the fitting as she was more on the floor sales -which is totally totally fine. Finally found a dress that I liked and checkout was fine but I live in Chicago, so I definitely should know that there is a bag tax. I just totally forgot and definitely wouldn't have taken the bag if they would have said something.

Photos
Aritzia
Aritzia
Aritzia

See all

Alice + Olivia

Alice + Olivia

4.3(9 reviews)
1.2 mi•Near North Side, Gold Coast

The girls in there are so friendly and willing to help! I've had such great luck in this store…read morelately and they make shopping for an event fun! :)

I can't believe it's taken me so long to stop into this free standing A&O. The eclectic yet chic…read moredisplays-- to mention a sale rack featuring items 65%-75% off--are just what the doctor ordered to shake off the January doldrums. I usually hit up Bloomingdale's across the street for my fix; this location, with its spacious interiors and vast accessory and shoe sections to complement the delectable wearables, made me realize just what I was missing. As a walk down retail memory lane, Cop Copine (now in the 900 North Shops) used to be in this location. There was only one other customer in the store and the retail experience was what I appreciate the most- attentive without being overbearing. I ended up with a dress for an event in April (originally $600, marked down to $350) and a skirt and top. Unfortunately for me - maybe not so much for my pocketbook - the full skirt that I was eyeing (on full price) was not available in my size. The personalized service and nifty garment bag that folded up and over into shopping-bag proportions all contributed to my good shopping vibes. Word to the wise: the sale will be ending in a matter of days, at which time all the goods will be packed up and shipped off to the warehouse to make way for Spring 2015 goods. If you want to check out the sale goods while they still last, I suggest coming here without delay.

Brandy Melville - The New Location.

Brandy Melville

2.7(49 reviews)
1.1 mi•Near North Side
•$$

This is the biggest brandy i've ever seen! Two floors…read more.. The concept of brandy being one size is honestly ridiculous, and the lack of dressing rooms is a whole other thing. But in terms of brandy melville's, this one is amazing. i bought way too much here. the employees were yelling at us to stand on the staircase instead of the line, which i found pretty dumb but whatever. Also the pricing is weird. I love a brandy always though

Really love the comfortable feeling clothes here and all the varieties if dresses, cute tops, boxer…read morestyle shorts intimates and sweaters. I've shopped here multiple times with my Pyrenees and I love the fact that everything here is either 100% cotton or very close to it. All the intimates I've purchased fit extremely well or I wouldn't keep coming back. I prefer leaving five stars as a local guide but instead I'm leaving three because of the fact that you can't try on anything here before you buy it so if you aren't a Chicago local you're out of luck. So far i haven't had to return anything though because all of these dresses have adjustable straps and if you buy drawstring shorts you can tighten or loosen the material to fit your body type. I am only five foot one so I can definitely fit into these clothes. The only item that didn't fit me well are a pair of denim shorts I purchased but I may either resell them or lose a bit of weight lol. Here all the fitting rooms are permanently closed. But what really upset me yesterday was the fact that I wanted to try on a metallic gold sweater top but the security guard stopped me and said it's the store policy that no one can try anything on not even a sweater! I don't agree with that policy nor have I ever shopped at a boutique women's clothing store where you can't try on something as simple as a sweater! I also wish to add that when you check out not all the girls are friendly. You're told that all intimates are non refundable as a warning and they never ask you if you've had a pleasant shopping experience. They ring everything up kind of like it's just a job to them then ask you if you want a bag? May I suggest to upper management that you train your staff to be kinder and bag everything up. Better yet provide cute cloth bags as a kindness a cute complimentary cloth bag that we can reuse like the bags provided by Free People brand so that it's eco friendly! In summary some of the staff are polite enough to want to help but yesterday there weren't enough sales crew on the floor and some of the cashiers were looking kind of harried. Love the clothes strongly disagree with the no try on before you buy policy here!

Photos
Brandy Melville - The New Location.

The New Location.

Brandy Melville - The New Location.

The New Location.

Brandy Melville - You'll find everything Chicago here.

See all

You'll find everything Chicago here.

Reformation

Reformation

2.8(19 reviews)
1.1 mi•Near North Side

As one who is slowly coming up to speed with influencer style....baby steps...I am familiar with…read morethe brand Reformation based on the styles that show up on my feed. This is the fashion brand's first standalone store in the Midwest, not counting the in-store location at Nordstrom. This location, on the shopping strip of Walton Street, encompasses three light-filled stories. The first level consists of racks of clothing (not all sizes are out, and customers are encouraged to use the touch screen monitors around the store to browse the collection and select items to be placed in a fitting room. The second floor, more of a mezzanine, includes bridal styles. I took a peek and could easily see some of these styles working for evening/cocktail events as well. The third floor is home to the fitting room and features a window onto Walton Street, as well an additional touch screen monitor. The store was not crowded on my visit during the week, early afternoon but I have a sense that the crowds will pick up once word of this location spreads. The woman working here (didn't catch her name) mentioned that about 900 people showed up to the store's opening party a few weeks ago. Wowzer! Although I did not purchase anything on this visit, I admired the brand's aesthetic and can easily see working some of the midi skirts and dresses (this season's standouts) and cozy knitwear into my fall wardrobe. Having seen some of the items in person, I also have more confidence in ordering online, as a picture doesn't always do the clothing justice. Overall, this store promises to be a great addition to the shopping lineup in this area.

Very rude sales associate upstairs with dressing rooms. You don't want to experience that when…read moreyou're ready to buy a lot. Do better.

Photos
Reformation
Reformation
Reformation

See all

Zara - womenscloth - Updated October 2026

Loading...
Loading...
Loading...