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    Xfinity Store by Comcast Dealer

    2.2 (28 reviews)
    Open 10:00 am - 8:00 pm
    Updated 2 months ago

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    6 years ago

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    2 years ago

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    4 years ago

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    4 years ago

    Wow. Two people working here. One is helping a customer and the other told me to wait while he plays on his phone.

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    7 years ago

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    8 years ago

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    8 years ago

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    8 years ago

    Be prepaid to wait!!! Store, products, customer service & company all SUCK!!! Internet is the only reason I keep service with Comcast.

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    8 years ago

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    9 years ago

    Amazing experience,knowledgeble reps with extraordinary customer service!!!

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    Apple Deer Park

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    I dropped my phone and damaged my camera, so I made an online appointment at the Apple Store to get…read moreit fixed. Here are my thots: -Very easy to see what time slots are available and make appointment. -When I arrived, I looked around and there were no lines or signs, just a ton of people milling around. It took me 5 minutes to figure out how to register. -They told me to go sit at a table and someone would come by and help me. I began to wonder when I watched others walk in and immediately get help. -But, lo and behold, about 30 seconds before my appointment was scheduled to begin, an associate came over to help me. -She was energetic, friendly, well prepared, and knowledgeable! Jazmyne knew my name and the problem with my phone. -She took one look at it and said, "Your camera might not be broken!" She came back 10 minutes later with the broken lens cover and told me where I could get a replacement. -As I was waiting for my appointment to begin another associate was teaching a class on Apple Intelligence--very helpful! Highly recommended!!

    To start, I'm not a big Apple guy, so you should go ahead and skip to another review. ;-)…read more Imma try to be very objective about my experience at this particular location. I do have to visit Apple stores occasionally because of the ol' lady. Some are better than others, but my experience at this particular location was mixed. I had to visit twice. Both times, I did not care at all for the intake process. There was nobody greeting you, and by the time I seeked out a person with a nametag and an iPad, she looked like she wanted to avoid me and go home. The girl who ended up helping me to answer my questions was more hospitable. After hearing my situation, she explained that I would need to bring my faulty device in order for them to put it thru Genius replacement program of sorts, giving me a decent amount of discount on a replacement device. So, I returned home happy. I decided to go next to the shop in Woodfield mall, where they ended up placing an order for the replacement to arrive at the Deer Park location. This is when I had to visit the second time. Now, I confess. It was super close to their closing hours when I arrived to pick up the device. But I don't believe it should be a reason to not greet you and give you the feeling of being rushed. It's my personal feeling towards a service oriented shops. If I can help it, I would not come back to either of the two Apple shops I've been to recently, but I'm sure there will be times I would have to bite the bullet and do so, only because I don't want to drive unnecessary amount to try to find a better store...

    Xfinity Store by Comcast Dealer - televisionserviceproviders - Updated July 2026

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