I somehow had my phone hi-jacked and the displays were all different. My Daughter who is tech savvy…read moretried for 30 minutes to switch the home screen back to it's original home page without and luck. It even had the scam where the scammers display a message that your phone is infected with a virus. Click here to fix it. We all know how that turns out! When I entered the Verizon store at 1600 Lake Street Ste 105 in Addison, Illinois I was greeted by Heather Obrien with a smile and saying welcome to the Verizon store. How may I help you? After verifying my account, I showed her my phone. She said that she has seen this display a few times before, and in a couple of minutes she had my screen showing the proper screen. She then wont through my aps to see if and known ones were loaded on it that she knows might cause a problem. After removing those app that I never used anyway, she said that my phone did not have a virus and was glad that I didn't click on the fix it link. Heather is a fantastic employee and an asset to Verizon! She really made my day!

I recently visited the Verizon Wireless store in Addison, Illinois to switch my family over from…read moreT-Mobile, and I'm extremely glad we made the move. From the moment we walked in, the customer service was outstanding. Ricky, our sales representative, was incredibly knowledgeable and patient. He took the time to explain all the phone options, helped us find the best service deal, and made sure we understood everything before making the switch. He made the whole process smooth and stress free. The store manager, Rashid, was also fantastic. He stepped in to help us finalize the purchase and made sure we were getting the best value for our new phones and plan. His professionalism and friendly attitude really stood out. Overall, both Ricky and Rashid went above and beyond. If you're thinking about switching carriers or upgrading your phone, I highly recommend visiting this Verizon location in Addison, IL. Excellent service, great deals, and a team that truly cares about their customers.

The knowledge and expertise you get from Future Link IT is top notch. I have used this company for…read moreboth personal and business and they are nothing short of awesome. They take the time to understand your specific needs and diagnose your network problems or issues and do not try to inflate the problem for their benefit. Future Link IT truly has your best interest in mind and can be trusted. I feel safe using the internet with their security package. That trust goes a long way.

Saved me $680/yr over ATT internet and phone service..Great customer service should a situation…read morearise... VERY SATISFIED CUSTOMER HERE!!

These guys are awesome. We use them for our colocation and they are extremely knowledgeable and…read morehelpful. They have impressed me on multiple occasions with their willingness to go the extra mile for customers. Special shout out to Brian Clark, who has assisted me and saved me from headaches a number of times.

From the owner: Based in Chicago's western suburbs, XNet provides data center infrastructure and cloud-based…read moreservices for business customers of all sizes, throughout the country. Built upon on high-performance, ultra-customizable options, XNet delivers cloud services and virtual machines, hardware colocation, website and application hosting, email hosting, and dedicated connectivity.

This company is great! Their PBX is very cost effective and comes with over 100 features. Great for…read moresmall and big businesses. I definitely recommend this company!

From the owner: Our Network Solutions and Services Team (NSS) provides premium I.T. consulting services with a…read morefocus on complex design, implementation, performance and optimization of our clients' networks. Our engineers directly contribute to our clients' success, deploying the latest networking technologies in the highly dynamic environments where they operate. NSS Engineers possess hands-on experience with a variety of real-world customer networks, which allows them to continuously build upon their existing knowledge and ability, creating a high level of efficiency for the I.T. infrastructure services that our company provides.

I have been with AT&T for over 40 years; with landlines, internet and wireless. Up until several…read moremonths ago I had been receiving tolerable service. All of a sudden my internet and wireless greatly degraded so I am getting less the dial-up speed. I have had about 8 sevice technicians to my home but they are unable to restore my service to acceptable speed. I should be getting around 6Mbps but am getting less then 1 Mbps. I am paying about $113.00 dollars for wireless and about $60.00 for internet. I am now considering switching to Comcast!! Readers beware of AT&T

This review is directed towards AT&T Corporate offices policy regarding billing and cancellations…read more On July 2, 2026 after being a loyal customer of AT&T and it's prior subsidiaries e.g. Pac Bell, etc, I cancelled my landline and Internet services. Received my statement reflecting pro-rated charges for the landline cancellation, but NOT the Internet. Contacted Customer Service Loyalty who couldn't explain why 1 service reflected cancellation and the other did not when they were both cancelled simultaneously. Further more, I would have to wait a full billing cycle before the adjustment would be communicated to me. In the meantime, I was still expected to pay the Internet bill. No other statements have had billing discrepancies that were not immediately resolved over the phone. This just reconfirms my decisions to cancel AT&T.

Nice modern store, with a good queuing system and pleasant surroundings with enough staff…read more We needed to change the owner of the xfinity account, so came in on a Friday. We were greeted warmly, asked what what was our reason for coming in, and then put in a queue. In the meanwhile, the store has plenty of open seating and it had wi-fi that automatically connected to my phone using Spectrum mobile, so internet speeds were great. Two observations: -- some things are just made too hard. We wanted to switch the primary person on the account, and it took a bit of effort, certainly more than I expected. It was a lot harder than switching names for utilities. They did recognize the delicate situation, but it did involve having to bring my MIL into the store to sign paperwork. -- that staff is trained to push product...period. I had the unfortunate circumstance to overhear a conversation between an elderly gentleman and an associate. The customer wanted to return his two cable boxes and basically cut the cord, relying on streaming with a non-Xfinity device (e.g. Roku or Firestick). The associate kept telling him that he would 'Lose TV', which totally confused the gentlemen. It ended up in this roundabout discussion about how you don't have to have a cable box to get the benefits of TV service..."because you can download the Xfinity App and stream the same channels". It was clear that the gentlemen had been paying for service he never used (he pretty much had all the premium cable channels), and was getting upset when he started to realize that. He just wanted his main network channels, and other free channels that Roku and Amazon provided. So yes, technically what the salesrep was saying was correct,...but there has to be a better way to educate customers on how the new era of streaming works. But it's not good business for Xfinity....since most of those options don't involve the cable companies.

Horrible customer service. No assistance after trying several times and going to the store several…read moretimes. The associates are rude and inconsiderate. At one point the associate stated he didn't believe me. If I could give this store a zero I would.