This is the most honest computer repair service I have encountered in my entire life. The prices…read morewere so reasonable, at first I thought there was a mistake in their calculation. The repaired my laptop very efficiently and it is working better than ever. They also restore old hard drives at a very, very reasonable price. Anyplace else would have told me I needed a new laptop and would have charged an exorbitant price to restore an old hard drive from a previous laptop. Actually this is the most honest repair service of any kind, anywhere. I wish they worked on cars! I wish they remodeled houses! For once, in dealing with ,I do not feel like I was ripped off. These people have a huge amount of integrity and competence.

This company NO LONGER EXISTS. There is a beauty parlor at 4201 Elston. "PCMAC" has morphed into…read morea company that only takes business accounts and does not service computers for individuals.

I purchased new office computers from Hipskind Technology Group. I do not have an IT department…read moreand Steve was able to provide a great solution and have his team design and set up everything. I appreciated their great service and their willingness to speak in terms that I could understand.

I would give 6 starts if Yelp had an option. Pro Technology Solutions is the best one out there…read more They mounted three TVs for me. Two of the TVs were straight forward but the third one was extremely complicated. I wanted all the components hidden in a closet 5 feet away. As a result, the wires had to not only go down vertically but also horizontally to the closet. In addition to Pro Technology Solutions, I called up two other companies and both seemed uncertain about how to get it done. Jeff and Dave from Pro Technology Solutions came out and without a hesitation, told me it was not that big a deal. Furthermore, after discussing speaker options with them ( I wanted really small speakers that seemed almost hidden), they convinced me on a sound bar that fit the length of my TV and almost feels like it's part of the TV. They suggested a great sound bar that is appropriate for the room saving me almost $500. I have this 10 year old Denon receiver that is very dear to me and ideally, I wanted to use that instead of buying a new receiver. Again, Jeff and Dave came through for me and it sounds better than ever. I now have it connected to my BluRay DVD player, my I-pod and HD cable. Now, it's a real joy to watch movies or listen to music in my living room. Also, the sound bar they suggested was out of stock on all websites so when it became available, Jeff and Dave came back for a few hours to hook it up. With regards to price, they are extremely reasonable. I actually felt they didn't charge me appropriately for all the work they did and the hours they put in so I paid them more than the invoice. At the end, all the room look exactly as I wanted, thanks to Pro Technology Solutions.

I used Pro Technology Solutions to do my complete custom built basement. The work they do is…read moreunbelievable. They did a matrix system for me in my basement meaning that no equipment other than the TVs of course live in the open space, all my equipment is in my utility room on a rack. They first designed the AV plan, then they did all the pre-wiring. When the drywall was done they hung three TVs, a 65 inch plasma, a 42 inch plasma in a custom bar (unbelievable) and a LCD in our exercise room. I have a very high end sound bar that they somehow mounted with the 65 inch plasma that will blow you away. They installed 7 ceiling speakers and two in wall speakers. All the equipment I purchased from them is high end equipment consisting of two receivers, subs, amps, blu rays, switches the list goes on and on. Also they installed Sonos players in my basement, upstairs family room and on our patio with outdoor speakers. As you can see I used them for everything, top to bottom and I can honestly say that it was the best experience my wife and I have had with any company we have hired to do work on our home. Jeff and Dave are also great guys and that means allot, they work with you and at the end of the day they just want to make sure your happy with your AV equipment and the work they did. I don't care what anyone thinks, you will be hard pressed to find a company in the Chicago land area that can do the work that Jeff and Dave can, they make it easy for what other companies seem they are uncomfortable doing and I am talking about the big Audio Visual companies. I am very particular when it comes to my house and I will never have anyone work on my Audi Video needs unless it is Pro Technology Solutions.

Have used Gregg now for 2 projects - one for my 90+ year old mother, one for me…read more Gregg is very knowledgeable, helpful, patient, timely and reasonable. I delivered her failing computer to him; he then fixed, updated and visited her at her senior center to install and confirm all was well. Very similar story for me but he picked up, repaired, and I met him half-way to take it home, and confirmed its functions by email. I have been recommending Gregg to other friends in my neighborhood and at her senior center as well. We both feel that his service is almost "too good to be true" - but it is truly great service!

I've worked closely with Curtis from Getsmart IT for the past three months. I am a small business…read moreowner and Curtis had helped me trouble shoot potential security risks as well as set up our office wifi and network. Curtis is extremely knowledgeable, unbelievably responsive and a pleasure to work with. I highly recommend his services to all.

Curtis is a great IT solution for a one-person company like me. I'm used to a corporate environment…read morewith top-notch IT support, and he delivers the equivalent at reasonable pricing per hour. Plus he gives good advice and is personable. He's helped me twice with my MacBook and running Windows within it. The first time was when I had installed WMWare Fusion and Windows 7 onto OSX and it wasn't working. He knew over the phone that I probably hadn't installed WMWare Tools, since it is a common thing to miss. The second time he helped was this morning, with going from Internet Explorer 9 down to 8.

I've worked with The Isidore Group for over ten years now, and the team consistently delivered…read moreoutstanding IT support and managed services. From day one, the team demonstrated deep technical knowledge, prompt responsiveness, and a genuine commitment to treating everyone like a partner, not just a client.

My company currently works with the Intrust Group for its tech support. I can't say enough…read morewonderful things about how responsive, helpful, and understanding the staff of Intrust is. They respond to our calls and emails extremely quickly, even in non-emergencies, and they're respectful and understanding, no matter how stupid our questions are. I couldn't ask for better tech support.

Unresponsive and unprofessional. Installed my home theater through the builder (who later fired…read morethem), then ghosted me after promising follow-up work. Told me to buy new equipment and never showed up or replied. Worst of all, they keep the password to your Sonos system and refuse to give it to you, making it impossible to hire someone else to finish the job. Avoid at all costs.

I have used Technology Professionals several times since 2016 for different projects. They are a…read more1st class company for the following reasons: 1) First and foremost, they are extremely knowledgeable about so many technology-related projects; 2) Jeff Dempsey is a personable and patient businessman who takes the time to listen, to suggest alternative solutions, and to explain exactly what he is doing to make your home a more enjoyable place to live; and 3) He never tries to upsell his products or services - on the contrary, he will suggest ways you can accomplish your goals at a lower price. I first used Jeff when I was referred to him by the contractor who was renovating my entire condo in 2016. After meeting Jeff, I hired him to install remote control shades on 12 large windows, and to install a wall-mounted large-screen television complete with a Sonos surround sound system suggested by Jeff. I could not have been happier with the efficient and clean installations. And now, 4 1/2 years later, the shades and the home theater are operating perfectly, just as they did on day one. Now I've again contacted Jeff to install a new TV and surround sound system, as well as to see what can be done to move our wifi signal more efficiently around the condo. He responded as soon as I contacted his company to arrange the work, and I'm looking forward to seeing him at our condo next week. It's just such a rare pleasure to deal with a man and his company who truly care about a customer's needs, who is not looking just to make as much money as possible, and who is a pleasure to deal with. I have recommended Technology Professionals to several friends over the years, and I can confidently recommend them to you.