1. ON-Q Inc.

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Orland Park, IL

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Home theater calibration

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3 years ago

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Royal Home Entertainment - Professional Programming & Calibration

Royal Home Entertainment

(67 reviews)

$$

Lakeview

I moved into a new condo that had built in speakers in the family room, bedroom and outdoor deck…read more The old volume sliders were broken, so I went ahead and got new impedance matching volume controls for the 3 sets of speakers. I then tried to setup my receiver and couldn't get any sound. I didn't really want to get into figuring out how the place was wired and waived the white flag. I easily setup an appointment with Joe and he had his technicians come out on time. They arrived with masks and gloves (COVID19) and were careful the whole time. They easily knew where to look and how to get my receiver hooked up properly. Found out I had a Sonance setup that was good (for it's time) but the driver plate was unnecessary with my amp. They took out the Sonance driver and got me setup with my existing Yamaha amplifier. They helped figure out how to get my zones setup on the amplifier and gave some pointers to look out for. I'm all setup now and ended up hooking up my Chromecast to my receiver to stream audio from my phone while I'm outside on the deck also! I'm a happy customer and was glad to have Royal Home Entertainment troubleshoot my issues.

This is a fantastic, helpful place. A few years ago I walked into Royal to buy a TV. I was annoyed…read moreby my previous set--I bought it online and it developed a line of dead pixels a few years out of warranty--and liked the idea of shopping at a local business. Joe was very kind and helpful, despite resale not quite being their business. He located the precise set I wanted (from another dealer in Florida!) and hand-delivered it to our apartment for a great price. It's still one of my favorite service experiences in the city. Over the years I've recommended Royal to several friends, and if I ever needed repair work I wouldn't hesitate to contact them again. A big box store just can't compete with their wealth of experience and clear passion for the field.

HDforever Electric Solutions - Newly mounted tv and sound bar above fireplace.

HDforever Electric Solutions

(149 reviews)

We contracted with Ted to install a ceiling fan in our home office. He was very repponsive on Yelp…read moreand quoted us a fair price for the install and any drywall cuts and repairs. Once he was here, we asked him his opinion on two wall switches in a different room that were not working, and he stayed longer (while I ran to Home Depot for new toggle switches) to fix both of them as well for just a little more added to our total. The fan install was a little more difficult than Ted anticipated, and it was an insane night in our home as well (my husband's car was at the shop and he needed it for work the next day so we had to get that taken care of while Ted was here working) - I'm sure he thought we were nuts, but he was very gracious and understanding about everything! The end results look great, and I am SO happy our light switches are working again - all of this was done for a third of the cost we were quoted by someone else to just do the install and paint the office ceiling (we ended up doing the painting ourselves anyway). We will definitely be calling on Ted in the future for all our other electical needs - he is knowledeable, quick, and neat. Thanks, Ted! Do not hesitate to give him a shout out if you need electrical work or wiring done.

Communicative, professional and did great work installing a new chandelier and then cleaned two…read morevery old (50+ years) crystal chandeliers. They look amazing and the installation was done quickly.

Just Service - Free Parking in front

Just Service

(123 reviews)

Lakeview

i am surprised to see many negative reviews of this company…read more i am in California, and i looked around the innernet for a place that could fix my old dvd recorder/player. i finally found "Just Service". i printed and filled out the online repair form, boxed up the unit, and sent it in. within a week, i received a phone call: "good news - parts are available, we can have it fixed by the end of the day". boom. done. no chit-chat, no trying to sell something i don't need, no ridicule, no nothing! the guy on the phone just told me how much to pay (which was reasonable) and they'd ship as soon as they receive payment. i received the recorder/player within maybe a week....and it has played and recorded as if it was new ever since. i am very satisfied with their repair and prompt service. i wouldn't hesitate to send something else that might need repair in the future. it seems there aren't a lot of electronics repair places around these days..... i was a little surprised that they used phone calls instead of email, and they requested an actual check/money order instead of paypal, (or another online payment method), but that certainly doesn't detract from the thorough & speedy work they did.

Brought in a Tascam Model 16 that wasn't connecting via USB to my computer or any other USB device…read more I sent them an email and didn't get an initial response, which is fine I thought why not just bring it by and drop it off. They are by appointment only for drop-offs and are VERY aggressive about nobody entering the premise. I didn't need them to look at it that day, I just wanted to drop it off. I get they are by appointment only, but were very rude when I asked if I could just drop it off. The technician agreed to take it in and asked what was wrong with it. Told him the it wasn't registering as a USB device. He told me that since it was a digital issue it'd be at least $200-$300 which seemed weird since he hadn't even looked at it yet. I suggested it might just be the USB jack or corresponding PCB, he acted like that was a stupid suggestion. Charged me $100 (cash only, also sketchy) for a bench fee/diagnostics. It wasn't until after I left that I started reading other alarming reviews and decided I didn't want them to go through with any work. The proper way technicians work is they call you with a work estimate before starting any repairs. Instead, I emailed to tell them not to worry about doing any work, and I'd just eat the $100. They said that the technician already started repairs, which again I never approved or received any quote/estimate. I called and emailed multiple times demanding an invoice, and never received anything. The next week they tell me to come pick it up. I show up to find that the technician said it's "unserviceable" that an IC was fried. So, no, they technician did not start on any repairs, that was a lie. At this point I'm just glad to have my mixer back before they could do any damage or charge a crazy repair fee without my approval. Suspicious that their technician didn't know what he was talking about, I took it to Deltronics on Grand Ave. They charged me $75 for a bench fee, a week later told me it was in fact the USB port (like I suggested) and charged me a total of $130 to repair it. Just got it back and works just like new. I posted this same review to google reviews, and they claimed that I'm some kind of bot asking them for money to remove the review. I am in fact not a bot but just a person irritated by their bad service.

ON-Q Inc. - hometheatreinstallation - Updated October 2026

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