Kole Digital is amazing! We visited their showroom on Lincoln Highway as a lark. Even though we…read morewere eager to bring our family room into the 21st century, we were pretty sure we'd never be able to afford Kole. They seemed way too sophisticated for us, with our huge, tube-TV, and cassette tape deck, LOL! But we had them out for an estimate anyway. Their prices were absolutely competitive. In addition to a flat-screen TV, we also purchased a new tuner, speakers, and Blu-Ray player. Plus, we purchased (separately) an Apple TV device which Kole was able to integrate into the system for us. Installation took hours but it was completed to absolute perfection. The guys who came out were friendly, helpful, and professional. Our family room was transformed! We're thrilled with how it looks and how the system performs. Can I just say how much we love our sub-woofer? Never realized what we were missing! Best of all, however, is Kole's customer service. I mentioned how very unsophisticated we are with regard to electronics, right? Well, as you might imagine, we had a few "Um... how does this work again?" moments as well as a few, "This stopped working, what's up?" situations. Depending on the difficulty, Kole techs either came out the next day, or worked with me over the phone to get our system back up to perfection once again. The Kole techs also offered some awesome suggestions with regard to music - with streaming and Apple and, well, stuff I never knew how to do. Now, on weekends, we crank up our Apple playlist and have a couple thousand family pictures serving as our TV screensaver. It's like having a giant photo album playing constantly. Hard to tear ourselves away! The first thing we watched on the new TV with the new sound system was the first Star Wars Trilogy. Episodes 4, 5, and 6. What better way to welcome this new technology into our lives, right? Kole has been one of the best house-related decisions we've made and I wouldn't hesitate to use them again for upgrades in the future! Oh, and btw, we had our system installed more than a year ago, in case you were wondering. It just took me forever to finally get a review written ;)

They came to my house, basically told me nothing could be done and charged me. I then went to…read moretheir brick & motor store, and I wanted to try to follow up with a tv, sound bar and installation. I left my name , number and never heard back. Really poor customer service...

When I had my home camera system installed by TGateway in Oak Lawn a few years ago, I wrote a…read morereview on how impressed I was with their professionalism on the install & the high quality of their products. Today, I'd like to compliment them for always being available to help me with any questions. Hanna is very knowledgeable & has been wonderful in helping me every time I've called. After market customer support is usually lacking these days by most companies. But, TGateway is always there for their clients for any questions or issues whenever you need them. A human answers the phone & you get immediate help from knowledgeable employees. TGateway is a wonderful company that will be there for you for support too. They are the BEST!

This place is dishonest I got a camera system from them about 4 years ago got a quote from the…read moreowner tarek for six camera's installed the quote and the install went smooth but once they left I called and asked for help on how to use the system the owner sends me a 900 page manual and told me that that will answer my questions. Well I went back and forth with the owner on how to use the basics on this system because his installers didn't help me figure out how to use it. So I moved on and by playing with the system I kinda figured out on how use the basics. Then about a year later I get a bill for 100 bucks a month from them. So I emailed the owner again asking to explain the invoice. He told me that that invoice was a mistake and it's 100 dollars a year if I wanted to continue using my online service even though I paid for the cameras and I own them, but when I called corporate and complained they told me they weren't able to do much even though they gave me access for another year but they said that he actually owns those cameras. So I went back to my quote and it said nothing about an annual fee, so I questioned the charge and informed the owner that he never told me anything about an annual fee, and why did you wait a whole year to tell me about your extortion fee. And now 4 years later there cameras don't work any more after my 3 year warranty finished there cheap China made equipment don't work. So I guess now I have to go out and look for an honest camera installer and find some cameras that don't have an extortion fee attached to them. If you decide to use these thieves make sure you know what your getting and its all on paper, because they don't tell you some important things till a year later.

Peter & his team did a phenomenal job of updating the electrical in our 1960s Hickory Hills home…read more They installed new can lights throughout, dimmer switches, and GFCI outlets where needed. Process was smooth, communication was great, and the electricians were very efficient and clean. Price seemed very reasonable for the amount of work. I'd recommend them to anyone!

BEWARE - THIS COMPANY IS RUN BY A CON ARTIST. DO NOT GET TAKEN ADVANTAGE OF…read more Peter came to my house to inspect electrical wires needing to be run to my air handler. The air handler is in the attic above the garage. Peter DIDN'T EVEN GO INTO THE ATTIC to look at the air handler. He told me to call the hvac company I had out a couple days prior to ask what kind of power the air handler needs. The hvac company said there's a tag on the air handler so all this idiot needed to do was LOOK AT THE AIR HANDLER which is what I was paying him to do. He arbitrarily told me it would cost $2,500 to fix the issue and he DIDN'T EVEN LOOK AT THE AIR HANDLER TO SEE WHAT WAS GOING ON WITH IT. Peter also told me I need to rewire my entire house and that it would cost $20k. He tried to pressure me into giving him a decision about the $20k on the spot stating his schedule is filling up - MASSIVE red flag. He also pointed out a number of other issues he wanted to charge me to fix that didn't need fixing. Instead, I hired an electrician who does the electrical work for a home builder who builds 400+ homes/year (they are a former client of a family member). Not only did the LOOK AT THE AIR HANDLER, but they fixed the electric AND the air conditioning and for a fraction of the cost of the arbitrary number Peter gave me. They also confirmed the tens of thousands of dollars Peter tried to get me to spend with him was utterly unnecessary. Peter is apparently the owner of this company - he is very young and inexperienced and VERY LAZY. BEWARE because HE IS A CON ARTIST so PLEASE DON'T GET TAKEN ADVANTAGE OF BY THIS GUY. I filed a complaint with the BBB and he is lying to the BBB and arguing with me. This business needs to be permanently shut down before they con people out of tens of thousands of dollars. Peter/Reed Electrical are THIEVES. I was completely taken advantage of and I'm writing this review so you don't make the same mistake. DO NOT use this company under any circumstances.

Really surprised I am there first review. We have been using them for 5 years now for our historic…read morebungalow on the northwest side of Chicago. They were and have been thoroughly professional from the original installation to the replacement of a window sensor to adding new sensors when we had new windows installed. They have always been professional and on time. Can't recommend them enough, in fact I was just referring them them to a client I sold a house to, as I am a real estate agent. I refer their services a dozen times a year.

We recently moved to a new home and once again called On Guard to install our new security system…read more Tom and Jim were wonderful. Repeat business is the best indicator of a great company. On Guard should be your go to choice when adding a security system to your home.

Tony was fantastic. The process of getting a quote and then having him do the work was easily the…read moreeasiest home improvement project I've ever had. He did really great work and while he wanted my input he was quick to let me know of a different solution or idea to make the TV look even better. It was a quick install and worth every penny!

Tony was on time, neat and did a professional job with our TV wires behind the wall hookup…read more Highly recommend.

Chris and his company, On-Q, have been working for me for many years, and they are Awesome! Their…read morework and service are always over the top, and they always get it right the first time and exceed my expectations. Plus, Chris is always available on his cell, unlike Best Buy or any of these other companies, where you have to go through layers of people and call only during business hours when you need to get something done, have a question, or need something tweaked or fixed. There is nothing like dealing with a business owner versus an employee. I highly recommend On-Q to anyone, no matter how big or small the job is.

Zark always provides great service! I highly recommend them for any of your heating/air needs!read more

The day before the recent holiday weekend, our 8-year-old air conditioner decided to stop working…read more We immediately called the company that installed our HVAC system and had been handling its maintenance. Instead of speaking with someone, we were directed to a text system that assured us a technician would get back to us "shortly." More than nine hours later, we still hadn't heard a word. Our son, who has been a homeowner for a few years, recommended we call Zark. I'm so glad he did! When I called, Rob, the owner, said he was just grabbing a cup of coffee and would head over right afterward. True to his word, he arrived quickly. Rob confirmed the issue my husband suspected, replaced the faulty part, and had our air conditioner running again in no time. He also offered us a discount on the repair when we signed up for their routine maintenance plan--which is actually $50 less than what we had been paying the company that installed our system. Rob was honest, responsive, knowledgeable, and fair. It's refreshing to find a business that truly takes care of its customers, especially when you're dealing with an unexpected problem before a holiday weekend. Zark has definitely earned our trust, and they have gained loyal customers. We truly value businesses that stand behind their service and can be counted on when it matters most. Highly recommend!

Our family just purchased a TV from 5-Star electronics and our experience was amazing. I deal with…read morea variety of companies, both in my line of work and personally and I have NEVER EVER dealt with anyone as HELPFUL, patient and professional as Dina and Tom at 5-star Electronics. The two of them went above and beyond to help us when needed. WE LOVE our TV we purchased and can't thank them enough for their suggestions while picking out a TV. I am recommending everyone I know to this place. I rate them with a whole heck of a lot more than 5 stars!!! Tom & Margie, Chicago

BUYER BEWARE!!! DO NOT TRUST!!!…read more He sold our 18 year old son a truck for $12k that broke down 6 days later. The mileage had been rolled back on the odometer twice and he lied about that too! Claimed it had 84k miles when it really has well over 165k miles! He was well aware that it was our son's graduation present to himself before he headed off to college and he sold it to him anyway. Claimed it had no issues at all and had been checked out by Ford. Now it's going to cost us thousands to get it repaired. Won't answer texts or messages, and now has blocked us. We'll be contacting the police and our attorney. Very bad business, he should be ashamed of himself! Should change the name to One Star Electronic!