Zark always provides great service! I highly recommend them for any of your heating/air needs!

The day before the recent holiday weekend, our 8-year-old air conditioner decided to stop working. We immediately called the company that installed our HVAC system and had been handling its maintenance. Instead of speaking with someone, we were directed to a text system that assured us a technician would get back to us "shortly." More than nine hours later, we still hadn't heard a word. Our son, who has been a homeowner for a few years, recommended we call Zark. I'm so glad he did! When I called, Rob, the owner, said he was just grabbing a cup of coffee and would head over right afterward. True to his word, he arrived quickly. Rob confirmed the issue my husband suspected, replaced the faulty part, and had our air conditioner running again in no time. He also offered us a discount on the repair when we signed up for their routine maintenance plan--which is actually $50 less than what we had been paying the company that installed our system. Rob was honest, responsive, knowledgeable, and fair. It's refreshing to find a business that truly takes care of its customers, especially when you're dealing with an unexpected problem before a holiday weekend. Zark has definitely earned our trust, and they have gained loyal customers. We truly value businesses that stand behind their service and can be counted on when it matters most. Highly recommend! read more

Would always recommend Always on time, knowledgeable, good prices and here for emergencies if necessary

We can't say enough great things about Zark! They are always friendly, knowledgeable, and genuinely care about their customers. They take the time to explain everything, never pressure you into buying more than you actually need, and always recommend what's best for your home--not their bottom line. They're courteous, prompt, reliable, and clearly know their stuff. Over the years, they've built a relationship with us that's based on trust, and that's hard to find these days. Their pricing is consistently fair and competitive, and we always feel confident that we're getting honest advice and excellent service. If you're looking for an HVAC company that values integrity, professionalism, and customer relationships, we highly recommend Zark! read more

Today I had the pleasure of meeting Zark's owner, Rob, who came to perform annual maintenance on my air conditioner. I have been using this company for I believe two or three years now and I cannot say enough about them. They are family owned, and every single employee is friendly, knowledgeable, and completely Customer - oriented. They don't try to sell you something you cannot use or do not need, and he actually told me how well my air conditioner was operating. I truly would not recommend any other HVAC company! read more

After the August power outage in our area, power was finally restored at about 8:50 pm. Our upstairs air conditioning unit did not switch on. We called Zark and Rob, the owner, came right out and got the unit back up and running quickly and efficiently. We are so grateful that he came out so quickly. His invoice was very reasonable and service amazing! Zark Heating and Cooling have repaired and installed new units for us and we cannot say enough good things about them. The quality of the products is great and their service is outstanding. Everyone should call Zark! Great service, products, and value. read more

Zark is wonderful!! They always arrive when they say they will and quickly complete the job to perfection! We recommend Zark for any heating or air conditioning issue you may have from purchasing to maintenance. Zark is outstanding! read more

Called for a tune up on my boiler prior to season. Reasonable time scheduled easy, techs showed up on time with plenty of notice. Did a thorough job cleaning and checking all settings, doing all with a professional attitude. Great business and will Continue to use and recommend! read more

Can't give enough praise to Zark! We purchased a house with very old and tired split units. New equipment pricing was competitive and they even had impressive financing options. Scheduling service is always easy and they do their best to get to you ASAP in an emergency! Great crew, great ownership! read more

I highly recommend Zark. Setting up an appointment was a breeze. The technician , Wes, let me know when he was on his way. He was friendly, courteous and professional. No upsale-very honest and took time to explain to me what was going on with my AC. I feel I was charged a fair price. I will definitely use them again, if needed. read more

Zark Heating & Cool is amazing! Our technician, Bill is great-always does a through job to make sure our ac & furnace are running smooth all year long. We always get fast service anytime we call. Highly recommend! read more

Zark is a great company to deal with and Bill the technician is awesome He takes the time to explain what he is doing and answers any questions you have. I highly recommend ,Zark and would not use anyone else read more

Thank you Zark for your wonderful maintenance program keeping our HVAC units running smoothly! everyone should have your maintenance program to be free of worry of not having heat in our cold winters!!! Bill was just out, checked our furnace. made sure everything was working properly! we appreciate you Zark!! read more

Zark Heating and Cooling is the place to call when you need anything HVAC maintenence, repair or replacement. They offer a membership with huge savings and they are always polite, prompt and knowledgeable. I, also want to mention that they are reasonably priced and very honest. I would trust their opinion on top of anyone else's. Call Zark today, I promise you that you won't regret it! read more

Great, thorough & efficient service. Associate Zack arrived early & was able to complete my Furnace clean/check for this upcoming Winter season in a timely manner. I'm very happy with this appointment, I have peace of mind knowing that I'm all set. Thank You!!! read more

AC service was necessary. I called around 10 AM, and the service tech arrived a few hours latter. He identified the problem (which required a new fan motor). Ordered the fan (couldn't be picked up till the next day)...so, the service was performed in a timely and courteous manner. Rob, the service tech did a great job. read more

I appreciated Rob's concern about the rain predicted for today. They were here to replace the rusted/cracked flue on the roof & he changed their schedule to tomorrow so there would be no chance of rain causing a leak in the house. He could have just finished the job but didn't. I appreciate his concern. read more

Due to unexpected circumstances we lost my father-in-law who knew everything about anything recently. With your world still spinning from that you forget about day to day life. My mother-in-law in a panic yesterday explained she doesn't know how to work their boiler! Don't get me wrong YouTube can put people through college but with both of her sons working the next day and me not wanting to start a fire I called Zark's. Everyone in Manhattan always suggest them I figured what do I have to lose, they work on older houses?! Omg the SWEETEST AND INCREDIBLY NICE lady named Nicole, answered the phone. She was giving me different dates (a week or so out which I expected) and then she stop and said, "Wait let me see what I can do..I'll call you back." Not even long enough to call my husband back to tell him, she called. "Can you be there today? I have a technician!" (And the angels came down and sang a song) "Of course!!" She made it happen and she sent the nicest man named Bill out. He was so patient with my mother-in-law (who was in and out of tears upset she didn't pay attention all the other times) and myself. He helped me label the pipes even let me take a video because sometimes I forget lol. He must of ask a handful of times is there anything else? Even gave us some things to watch out for and trouble shoot. I honestly could not be so thankful for this company! Nicole being human and compassionate and Bill explaining things making us both feel confident. The value of service they gave is unmatched and I can't thank them enough!! read more

As of June 29th, I did get the refund of my inspection fees that was promised. Thank you. read more

I trust that I will always get the best service and advice from Bill. He listens to your concerns and finds the problem and fixes it.

First of all, I never thought hvac could be such an emotional issue, but for our family it was. We recently bought a home that had 3 failing furnaces, 3 failing AC units and 2 failing hot water heaters. We knew moving in was going to be difficult in winter without the necessities of heat and hot water. After countless phone calls and outrageous quotes from other companies, I was left feeling very defeated. I stumbled across Zark Heating & Cooling on Yelp and my God am I thankful I did. From the initial phone call to the follow up- Rob and his team came to our rescue. They installed the next day after we moved in and everything was thoroughly explained, extremely reasonably priced, expertly installed and neatly cleaned. The entire process was actually fun. Why would it be fun? Because Rob and his team are some of the nicest and friendliest people you'll ever meet. Our family is grateful for the warm touch they put on their quality work. I can tell that Rob genuinely cares about his work, and even more so his customers. I will be recommending them to all my friends and family, 5 stars just isn't enough. Thank you so much, Zark, for being very fairly priced, professional and so wonderful to our family! read more

We had a wonderful experience. Unfortunately our furnace stopped working on one of the coldest days of the year- and on a Sunday. We have a large family and little children. We called Zark. Bill came out and was able to diagnose the problem. He had to go back to the office for parts but still retuned that same day to fix our furnace. He explained everything that needed to be done and answered all of our questions. Best of all we have heat! It was done at a reasonable price. Thank you read more

Time for my annual furnace checkup...my tech, Pedro arrived early. He was professional and very thorough. Can't say enough about my family's many years counting on Zark to keep us warm in the winter and cool in the summer!!! read more

We have been utilizing Zark's preventive maintenance program for many years and find it to be a good value. Responsiveness is timely and the techs are courteous and knowledgeable. Highly recommend Zark Heating & Cooling! read more

Called for quote for work to be done in the spring. He wanted to install furnace and do AC later. What? Never got quote. Called again in spring; never called back. Unprofessional! read more

My A/C went out last night out of nowhere. I called Zark in the middle of the night to get someone out here asap. Rob, the owner promptly got back to me in the early morning, actually he woke me up lol. His customer service is second to none and Bill the technician, my goodness, he went above and beyond to get things squared away in 30 mins! He basically diagnosed the problem in seconds and had it fixed in minutes. I cannot recommend a company, customer service or quality technician such as Bill more. Amazing job!! 10 stars out of 5!! read more

They were fast, friendly and reasonable. They were at our house and had our furnace working on a few short hours. Would definitely recommend! read more

Bad experience. Bad customer service. Zark came out to fix my hot water heater - I paid $100 for him to clean two sensors. He told me that if it goes out again, then he will replace the sensors. Two days later it broke again - was told that he ordered the parts and over the following TWO MONTHS, he was waiting for them to come in the mail, parts were smashed in shipping, sent them back for replacements, waiting for new parts, and finally his phone dropped in the toilet and he needed it to dry so he was not able to respond to my final inquiries -- I got fed up and told him that I will hire someone else to do the job. read more

Rob provides quick, quality service at an honest price. The preventive maintenance package is a great value. Fortunately I have never needed him a short notice, but know he is just a phone call away. read more

Excellent service. The only company I would ever call for heat and air.

Super friendly service. Very fast and responsive. Our furnace blower motor went out on what is to be the one of the hottest and most humid weekends yet. Zark was very upfront about fees, arrived to appointment ahead of schedule after calling to confirm it would be ok to do so, explained the issue and replaced the part immediately with part in stock on his truck. Than you Zark! read more

Zark is a great company! Very friendly staff they have been very reasonable and don't try to rip you off getting things you don't need! I will use them for all my needs and recommend to anyone read more

I have had Zark for both my furnace and a/c. My a/c is over 40 years old and Zark has kept it running flawlessly for the past couple of years. He was able to give me a boost of Freon and it has worked great. On another occasion my furnace kept going out. By instructing me over the phone as to what to check (needed filter) the furnace was fixed without a service call. He could just as well have come out and charged me for the call. I appreciate that he wasn't trying to get $$ out of me. read more

I had Zark come out to do a check up on my electric furnace at the end of October 2017. He cleaned the filter, told me he checked everything and left after about a half hour. Two months later, our furnace goes out the day after Christmas. I called Zark to come check and he was too busy to come. I called another company, they came, but didn't work on electric furnaces. The tech was nice enough to at least take a look, though. He told us that there was a high amount of mold inside the unit. We then called a company that works on electric furnaces and both technicians from that company told me that we needed to replace the furnace due to the high amount of mold and the fact that we have a newborn in the house. When I went back to Zark to tell them this, they said that it was just dust that needed to be cleaned out and that both of these other companies are using scare tactics to get us to buy a new furnace. I'm sorry, but I can't recommend this company. They would have had to have seen the mold when they "cleaned" the furnace in October and ignored it because they were in such a rush. read more