Isaac and Carlos were very professional. Installation was smooth and we are happy with the service. Now to try this new dishwasher! read more

OUTSTANDING......ABT ELECTRONICS My 92-year-old mother's TV was no longer working. My mother is severely disabled and cannot leave the house unassisted. I called ABT and spoke with Lou (his direct # 847-954-4140). I did some research before I called and liked the Samsung 55." 4K NEO QLED, originally $1,297.99, on sale for $897.99. Lou stated, "They had a sale starting tomorrow (Saturday) and that he could sell it to me for $651.00." Great! Lou said he could have it delivered next Tuesday. I explained my mother's situation and asked if it could be delivered tomorrow, on Saturday. Lou said, "I'll make it happen." Now that is exceptional customer service! Josh Hoffman was the technician who delivered and set up my mother's new Samsung TV. Josh programmed the Xfinity remote to the new TV, and my mother accidentally hit something that made the TV verbally announce everything she did. Josh asked if she wanted that, and my mother said no. Josh was quick-witted and a comedian; he had my mother laughing. You certainly can tell when an employee loves their job! THANK YOU SO MUCH, LOU AND JOSH, FOR MAKING THIS PURCHASE GO SO SMOOTHLY AND ENJOYABLE FOR MOM! read more

Abt has been our go-to store for appliances for many years now. We replaced a pair of washer and dryer before we sold our old house years ago. For the house we are living in now, we have purchased another pair of washer and dryer and a dishwasher a decade ago, a built-in wall oven and microwave two years ago, and now another dishwasher, after the previous Bosch dishwasher started leaking. We had also bought several dehumidifiers over the years. We liked our Bosch dishwasher that had functioned well for 10 years, so we decided to get the same brand, the only difference is changing from a 500 series to an 800 series. We researched pricing in advance to understand what would be fair, and then headed to Abt. This was an easy transaction for Brandonn, the salesman we met at Abt this time. All the salesmen that we had encountered at Abt over the years had been professional and helpful. Brandonn was no exception; he knew the Bosch dishwashers well, and pointed out several new features that the 800 series had to offer. When asked, he even gave us a small additional discount, that made our shopping experience even better. In fact, Abt would match or beat a lower price if you happen to find it, that makes the customers' confidence in Abt even stronger. All the Abt installation crews had been polite and professional too. This time, Michael and his partner arrived within the estimated time frame, and did a good job removing the old dishwasher and installing a new one. Both the salesman and the technician said that the Bosch dishwashers only last for 7 to 10 years nowadays (already better than most dishwashers), and they were manufactured in the USA instead of Germany. It's unfortunate that manufacturers make their products last a shorter time in order to sell more products. I have my fingers crossed that this new dishwasher would last for at least another decade! I have to mention that Abt has a truly gigantic showroom. it's impressive to see such a wide range of appliances and electronics all in one place, including the latest trends across every category. Beyond the main showroom is an airy atrium that has a colorful dancing fountain, lush orchids, and a $59,999 first Transparent 4K TV in display, amount other smaller specialty showrooms. It's an inviting space where you could easily spend a couple of hours simply enjoying the pleasant, engaging environment. We are happy to have the convenience of having Abt close to home. read more

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Here we are 2 years later and the Samsung refrigerator icemaker has YET AGAIN frozen solid & the ice bin has cracked. Both are known issues that are the subject of a class action lawsuit and Abt knew about when they sold me the unit. They didn't have the decency to tell us.. I foolishly believed Abt and Samsung each time the icemaker failed that this time they had a final fix. I was even promised a new refrigerator which Abt backed out on. Now Abt wants me to invest approx $450 to replace the icemaker again. With only a 30 day guarantee. Sounds like I need to find a new place to shop for appliances & electronics. **- Update after manager response. The refrigerator is 7 years old and the ongoing problem is NOT due to age. It's the same problem that has occurred repeatedly since purchase. 4 times!! The exact problem that was the subject of a class action lawsuit vs Samsung. The exact problem Abt knew about when they sold me the defective unit. Abt had promised me in the past if the repairs didnt work they would replace the refrigerator and then they changed their mind . The apparent goal has been to wear us down with fixes that eventually fail & then claim " oh well now the unit is old" . BTW... my last refrigerator last 20 years... not 7. read more

Got a call first thing Saturday morning at 7:03 with morning delivery window as I requested. I was able to track my delivery online and they arrived even an hour earlier than expected! Your men worked ferociously during a cold winter morning to deliver and set up my Gladiator Refrigerator and Freezer. I'm so happy with the product and absolutely love the hands free functionality with the kick plate at the bottom!! read more

Abt - Electronics Near Me - Glenview, Illinois

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Jose was wonderful in electronics , very pleasant and patient. Very detailed . I love ABT What a store. I dream of their kitchens . Everything is always top notch, beautiful products. Excellent sales people from service to sales to parts. Highly recommend.. thanks Jose for another great Experience read more

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Branching out from all my previous Abt appliance purchases by impulse purchasing a TV on Christmas Eve, because why not? My bedroom TV (a Vizio) still technically worked but was so old that it couldn't support the native Netflix app anymore and never worked with AirPlay. I had to use a Roku stick, which was annoying for many reasons. I figured Christmas sales would be a good time to buy a TV, and somehow decided Christmas Eve would be a great day to do it. I hadn't really looked into options much other than another Vizio (I have a larger, newer one in my living room and like it well enough). After looking into a bit more, I decided a 32" Samsung 1080p would be a good option. Abt had one on sale for $127, which was $2 less than Best Buy. I was in the area anyway doing other errands so I came here. It was packed, as expected the day before Christmas, but I was able to flag down a salesperson who showed me where the TV was on display so I could see it in action. A few minutes later I had paid and then a few minutes after that I picked it up from the merch pickup area and was schlepping it out to my car. There are some things I don't love about the TV itself (picture is great, but the controls are funky. The cursor jumps around and is both too sensitive and not sensitive enough, and the Samsung UI layout is just stupid and poorly designed lol), but it may just be a learning curve going to the Samsung. I'm going to continue to test it out, but if I end up deciding to return it, I guess I'll find whether returns are easy to do. read more

Great spot they will match any price anywhere! They have great sales multiple times throughout the year and offers free shipping - delivery typically on any item bought weather it's shipped UPS or delivered and installed! Can't wait for our new bed to arrive read more

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Our over thirty year old oven stopped working one day so my husband and I went to Abt Electronics to get a new one. We started looking online then went to the store to see what we liked in person. The salesman was very helpful answering our questions and scheduling delivery. The delivery was within the time window and the installers were very nice and professional. The oven fit and looks great. Abt Electronics has been around for a long time and with service like this they should be in business for a long time to come. read more

Abt - Electronics Near Me - Glenview, Illinois

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I buy just about everything from home entertainment, washers, dryers, kitchen... you name it. Why? They carry quality stuff and their service department is top notch and dependable. read more

Abt is one of the best in business. They have been around for a while and they are usually busy, especially over the weekends. They have a great selection of electronics, kitchen appliances, bbq grills, household appliances and more. I have shopped here a multiple times and all those times, I have had good experiences. Their customer service is great. Pricing on the merchandise is competitive and for a high quality good product, the price is usually appropriate. If you haven't checked out Abt before, then you should definitely make a point to go here. Even if you are not going to buy anything, just to browse and admire all what they have in their huge store is worth your time. read more

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We recently purchased a new LG dryer from Abt and are very pleased. After finding what we wanted on their website we called, spoke to a sales representative and finalized everything over the phone. Installation was flawless. This was a big relief to us. Going forward Abt will be our go to if need be. read more

I love this place. I walked in and was promptly welcomed. I was in a market for a washing machine and I used my regular salesperson he was professional and answered all my questions. Showing me all my options within my budget. The sales experience was quick and I got a great deal. After that I love to walk around and see all the different stores within a store from Apple, Bose, Candy Store, The Cave and many more. I could look at the fountain and aquarium for hours. This place has it all. read more

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We have been patrons of Abt for over 20 years. During the past month, our dishwasher expired. The washing machine and dryer were on their last legs as well. And so when we resolved to replace all three We did our research first. Make and model numbers, competitors pricing. We knew exactly the range of prices that were competitive. We were convinced that in the black Friday Bonanza, we could do well. Our first attempt was met with a sales person that was just not on their game. So we waited a few weeks. Then we tried again. Our next encounter with a different sales person who knew our file matched exactly our expectations. Yes, of course the delivery/removal of old equipment and installation of the new was brilliant, clean, professional, and I thought that was the end of the story. The unexpected outcome was a dishwasher that was not only virtually silent, it cleaned the dishes, better than ever before, not just a little bit, but made everything sparkling like new. That crystal dry setting is not trivial. Yes, of course it was the Bosch SHP78DM5N/01 The only downside was that it took a little bit longer than I was used to, but that was way offset by job it did and the virtual silence. Then it was time to do the laundry. We purchased the LG WT6105CW washer and the LG DLG6101W dryer. Again, we were shocked by the silence, but that was not the best part. Our clothes came out so clean and so soft, that we decided to wash our entire wardrobe to achieve that level of softness. This is my recommendation: do your research first. Arm yourself with the comparable quotes from other vendors, and share that information with your sales representative. Prepare yourself to be wowed. read more

Abt - Electronics Near Me - Glenview, Illinois

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I was very happy with the service that was provided. The workers were very professional, and we are very happy with the new air conditioner heating unit. Abt has my business in the future. read more

Exceptional delivery service. Made a purchase and was able to have it delivered the same day. Received an email confirmation as well as a text notifying me that my delivery was on the way and would arrive between a designated time frame. Tracking information was also provided and I received a text 10 minutes prior to arrival. The delivery person arrived within the time frame given and was very professional and helpful. I appreciate the very smooth process and the great communication. read more

Abt is the best appliance store, with exceptional customer service and a wide array of products. Abt definitely stands far above its competitors. When I was young, my dad was a true fan of Abt, but I did not understand how one appliance store could differ significantly from another. Now I know! This review is long overdue. About 6 months ago I moved into a new condo and I was very frazzled. Among the crazy things that happened, I lost the remote to the new TV I had just purchased from Abt (prior to set-up) and the TV could not be set up using a Comcast remote. The Comcast rep was at my condo and agreed to stay while I ran to Abt to see if I could get the TV remote I needed right away. I ended up speaking to Dejan (Dan) Obradovic, the GM, and he made sure to resolve my issue on the spot. Now (6 months later) I can happily report that the TV gives a beautiful picture and the sales person had really found something to meet my needs. In addition, I needed a new laptop computer & wanted one with a separate right & left click button. I stupidly went to BB and they couldnt help me. Of course Abt had what I wanted & set up the computer for me as well. Abt is a great store & I highly recommend it!!! read more

I ordered a fridge from Abt. I chose a fridge partially based on when their website said it could be delivered, as I needed the fridge quickly. So I pay for the fridge, and the delivery keeps getting delayed. After being brushed off several times, I told them I needed the fridge already. They couldn't give me the new fridge I paid for at any point in the foreseeable future, they told me, but there was a similar fridge available. Long story short, they gave me a used, defective fridge that keeps breaking down. And after I called to have it repaired, it was suggested to me that I could fix it myself; I was then given instructions on how to do so. This company is ridiculously incompetent at what they purport to do. Do not give them your money! I will be going to Best Buy, which is what I should have done from the beginning, read more

I went to Abt to purchase a new washer/dryer combo. Larry Rivlin was recommended to me as a sales associate, but since he wasn't available, I was assisted by Matt Moser instead. Matt was straightforward, honest, and efficient throughout the entire process. I highly recommend working with either of them. The delivery and installation were seamless as well. The two installers handled everything quickly and professionally. There's no better place to buy home appliances for your home. read more

This is the only place where I will buy appliances. Not only is there a very wide range of options and price points, it's the customer service that blows the competition away. Voula Ballas was our customer service representative. Not only was she very customer-focused, she knows her stuff inside and out. She was the real deal. She was candid, didn't schmooze and we left feeling like we got what we needed and didn't get taken for a ride. I've shopped here for years and all of the sales people have been good but Voula is a stand-out. At a time when customer service seems to be a thing of the past, ABT delivers it in full force. read more

A thoroughly painless experience. Prices are comparable to all the big box stores but service is excellent. The sales staff knows their stuff and will spend as much time with you as you need. Delivery was exactly on time and the delivery men were courteous and efficient. Shoutout to Ana in customer service for going above and beyond and to TJ in sales for his help. Abt, you've got a new repeat customer. read more

Ari was fantastic!! He is professional, polite and I loved how he talked to my dad! I say this because my dad is 83 and he came over to "supervise" the delivery and install of my new dishwasher. This could have been perceived as a bother, but Ari talked to my dad like a friend and it was over and above what I expected. I am grateful for the job he did, and for the personal touch that made the experience top notch. Thank you Ari, and Abt! read more

Received updates regarding the expected delivery; item delivered in earlier part of delivery window. Delivery man/installer extremely efficient, professional and knowledgeable. Best delivery/install service we've ever experienced. read more

Ordered a part for my oven and it came broken,called to have new one sent but have to send broken one back in,so I have to wait, they have my money,package was loose and not secured! I'm going to amazon from now on for parts and not sure I will buy anything again from abt. Dave A read more

I bought a range/double oven from ABT just short of 18 months ago. It now needs service. I tried to leave a product review on their website. I received an email from them that my review has been moderated/disallowed. I don't think that negative reviews should be disallowed. The whole reason for reviews is to give potential buyers feedback from actual customers who have purchased a particular product. They should not be allowed to cherrypick, so all reviews are positive. read more

I had a new large screen tv installed. Brian and his team arrived on time and we're thoroughly professional. Very experienced and took me through the electrical and wall placement without any problems. The TV was so large it took 3 guys to do the final placement. All went well and they even made some final adjustments to the level to make sure it was perfect. Brian then walked me through the TV setup and showed me some needed settings to make things easier. A great team from a great and trusted company. Well done guys! read more

Ordering was so easy. The salesperson was knowledgeable and spoke in easy to understand terms. Delivery was GREAT! Polite! willing to answer all our questions. Definitely knew what they were doing on the installation. THANK YOU!! read more

My husband and I went to Abt on a Sunday afternoon at 12:30PM and we had a superb experience! Eliseo helped us with our TV purchase and Amina helped us with our refrigerator and microwave. The process was smooth and quick and both Amina and Eli were very friendly and helpful. I love that Abt offers free delivery within 100 miles and they will remove your old appliances and install the new ones. Great customer service and variety of products! read more

Abt - Electronics Near Me - Glenview, Illinois

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These people are the ultimate in customer service and delivery. I measured incorrectly when I ordered my refrigerator on line and when they came to deliver it they treated me with respect even though I had pretty much wasted their time. They took the new and correct measurements and sent them to the store before leaving. When I called a couple of hours later, Dana was the sales person that helped me to get exactly what I needed and was able to get me a better warranty at the same price. The delivery drivers, Andrew and Owen were fast, professional and very friendly. This was much easier than it had a right to be. Thank you Abt, you just made me a customer for life with your products and employees who take a lot of pride in what they do. Added note, please tip your delivery drivers. They work their butts off for you. read more

Abt - My new refrigerator. - Electronics Near Me - Glenview, Illinois

I had ordered a new dishwasher. The one that was in my condo did not work well. It was maybe 2 years old. The two men that were installing my new dw (Jeremy & David) noticed that my dw was not installed correctly. They fixed it and saved me $1000 bucks! This is why I use Abt! Idk why people wouldn't. They stand behind everything they sell!! read more

I needed a new washing machine.. Called ... Blake Barker was a tremendous help & cordial. He processed order & emailed me a copy with 5 minutes. I had a question on warranty & left him a voice message. He called back within 5 minutes with answer. You need an appliance call ABT & ask for Blake ...great customer service!! read more

The delivery of my new GE Cafe range went very well -- exceeded my expectations. Juan and Angel were helpful, courteous, friendly, and knowledgeable ~ read more

Delivery was exceptional. Professional, pleasant and knowledgeable. Great installation and clean up. Very pleased with the interaction and the care they took. read more

I have consistently been been purchasing from ABT since 2014. I have not ONCE had an issue with delivery or sales or service. They honor deals and sales people give the best prices around. The warranty they offer cannot be beat by anyone. This post could go on for multiple pages about how much i like them. read more

The guys who installed my new Bosch dishwasher were absolutely wonderful, experienced and professional. Just very nice guys. Salesman knew what he was talking about and sold me a dishwasher that was right for me. Not too of the line, but the right one. read more

Abt - Great Abt installers! - Electronics Near Me - Glenview, Illinois

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Well in all fairness Abt has done the right thing. It has been about 3 months and many phone calls. They have resolved my issue. Thank you. read more

This was my first visit to ABT and won't be my last! Everyone I met were friendly , knowledgeable and professional. I bought a washer/dryer package and couldn't be happie. The delivery was equally spectacular as well! This is how all stores should operat. read more

The installers were very good. They were workmanlike and kept the area neat and tidy. The delivery was smooth and on time. Great service! Thanks! read more

Hard to believe but yet another item purchased from ABT that has taken a crab. A while back I bought a 55 inch Samsung and while we were watching it the screen went completely black. Nothing , no sound , no picture , no reason. Of course had to toss it and buy a new tv. Then a few nights ago another one of my Samsungs 55 inch also purchased from Abt. This one has white marks at the bottom of the screen and black areas thru out the tv (pic attached) Looks like I'll have to buy another tv , not from Abt. I don't know what's going on with Abt but there was a time stuff lasted , not anymore Within the last few years 2 55 inch tvs and a Samsung washing machine Abt selling junk these days read more

Abt - Tv losing its picture - Electronics Near Me - Glenview, Illinois

We are a longtime ABT customer and have bought many appliances from them over the years. They have everything you are looking for (and even things you didn't know existed). This visit we were looking for fridge, microwave, stove and dishwasher. Definitely do your research beforehand, as I was just tagging along as the final approver. Our appliances were not standard sizes, and we appreciated the expertise of Rudy, who knew the brands inside and out and all the features and customer reviews. He arranged the deliveries, coordinated with installation, and asked us about local ordinances and regulations. It was his knowledge and expertise that reduced what could have been an all-day trip to just a few hours. He even made sure we had water and some hot out of the oven cookies. We did spend some time looking at the furniture upstairs. I saw lots of families enjoying the fountain and the bubble machine. One thing we did not know existed was in the fridge section. It was a WiFi enabled steam system for clothing. read more

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