Shop here often. Never disappointed. Well curated selection with character and fair price point.read more

Please don't give your belongings to this business. She will rip you off and it's shocking she's…read morestill able to stay in business. -She's a scam artist.

The Good: We overall like our new dining table. It really fits well in our kitchen and feel it will…read more(overall) last for many years! The bad: The tabletop material already scratched/chipped a bit after wiping with the most gentle microfiber cloth in the FIRST day. Wouldn't say it's better then furniture from a place like, say, Costco. Solid construction but outlet quality. If you are willing to pay a little more I'm sure there are better furniture stores out there. The place gives off major 1970's used car salesman vibes. We were approached by multiple salesman and the one we ended up with followed us around the whole store, and pressured up to pick something out that very day. Wasn't a huge fan of that vibe. More then likely we wouldn't shop here again, though we like our table we purchased and think it is decent!

Terrible service and zero accountability!…read more We purchased a sofa at The Dump in Deerfield and paid in full upfront - the sofa price, delivery fee (including carrying it upstairs), and taxes. The contract is full of penalties for the customer if we are not at home when they deliver. They promised delivery on the 11th. It's now the 24th, and no one has called us, no updates, no explanation. It seems they can delay as long as they want and break their commitments, while we are expected to sit at home and wait for weeks. On top of that, if we leave and miss their random delivery attempt, we risk getting fined - even though they already missed their promised date by two weeks. This is unacceptable. Payment should only be collected upon delivery, not in advance for this "great" furniture shop ! Never again with this store, and I would not recommend it to anyone !!!

I purchased twoo end tables and a coffee table. Also a kitchen table with folding. leaves. They…read moreused special hardware instead of pull out pieces like the anttique tables. One piece of hardware didnot function. They had customer out fixing it ASAP. I moved recently and one end table was lost or stollen. I odered aa new table and it not only matched perfectly. They sent aa driver to deliver it 6 hrs each way from Chicago. Their customer service teamwork is unbelievaable.​

I came in to the Vernon Hills Illinois store to buy a daybed. The salesperson, Lisa, only had one…read more I then walked around the store myself and found a recliner I liked. Unfortunately, Lisa had no time to help me. The next day I contacted the store but again, Lisa had no time to help me. I did leave a message for the store manager to call me. However, "Taylor" did not return my call. I then stopped by their location in Skokie. They had the chair. The sign said $1650 was the price. But when the salesman rang it up, the price had jumped to $1730. A supervisor I called at the corporate level could not explain the difference. Then a customer service woman called me to say they quoted a chair with lumbar support. I did not ask for this extra feature. I was not told the sale was being rung up with the add on. I could not get the store to see what the problem was here. So I will not be buying from Penny Mustard. If you are buying there, double-check the posted price versus what is rung up. Something is definitely off with their selling practices In my opinion.

Super Happy Customer Here!!!! Back after 18 years!!…read more Nothing has changed: Dania still serves up top-notch service. Andra Kossy is the best salesperson ever, and the manager, Mike, doesn't short-stop anything. In August 2026, I went to check out a dining room table and chairs that I had seen online. The moment I stepped onto the showroom floor, I was instantly mesmerized. They had an awesome sale going, and I ended up spending approximately 14 hours shopping over two days! My salesperson, Andra, was super patient and extremely accommodating. In the end, I gleefully purchased 15 superb pieces of furniture, which they delivered to Wisconsin for a reasonable extra fee. The delivery and setup by Brandon and Guillermo were absolutely perfect. I originally went back to Dania because I never forgot my first experience there. Back in 2008, I was living in Oak Park, IL, had just sold my house, and wanted new furniture. A friend spoke very highly of them, so off I went. Their customer service was excellent, and the furniture was high-quality and reasonably priced. To make matters even better, their delivery and setup were awesome. I was so pleased that I never forgot the experience--in fact, I still have the bedroom set and bookcases I purchased back then! Fast-forward to August 2026: now living in Wisconsin, I recently purchased a condo and needed a dining room table and chairs. I looked locally, but all I could think about was Dania. Nothing compared to their high-quality, jazzy, and reasonably priced furniture. I knew it was time for a road trip, and it was entirely worth it. THANKS SO MUCH, Dania Northbrook!!!!!

Sales help encouraging to the novice shopper. Delightful…read moreselection of kitchen tables and comfortable chairs The love seat and ottoman were just the right size for my apartment. Many years ahead for what I paid. Talk to me. A few more pieces are coming tomorrow.

Bought two piano leather couches from Leather Creations back in 2002. Have gotten the seat…read morecushions replaced in 2019. Couch still in excellent shape so taking this piece of furniture to our new house in Tennessee. When the stiching on the arm started to rip they recommend a upholstery repair dealer which took the couch and returned the next day thank you for the referral. Thank you Leather Creations for giving me the Leather cleaner and conditioner Debbie M - Gurnee

Wade is very knowledgeable about types of leathers. He listened to what I was looking for and…read moreguided me to a custom made living room set with everything I wanted. Delivery was white glove service.

Our experience was good. We purchased a sectional and it was delivered and assembled within 2…read moreweeks. We are happy with the purchase as we have purchased before. The problem with this store is the employees. After reading the review I do think that corporate should get involved. After 40 years in the retail business, I do believe that in time we will have another empty furniture store as we have along Milwaukee ave currently. Salespeople are not trained proper. We do not need car salespeople in the furniture business. I am still waiting for my paperwork from the financing people. Good luck

This company sells absolute trash furniture. I bought two…read morepower recliners sofas from this company in January of this year. Each sofa has two recliners for a total of 4. Paid over $4k. Not even three months later, a recliner completely stops working. The power switch still showed red (getting power), but switch not working. Technician comes out- says power supply is good but switch went back. Replacement parts expected to take about 3 months. 2.5 months later, a second recliner goes out, this time while up so it can't even go back down. Original tech told me he was going to order 4 replacement switches and replace all of them. When I called to open claim on second recliner going bad, was told the initial tech only ordered 1. So now I'm out two recliners, who knows when the replacement parts will come in for first issue and I'll have to wait another several months to have second fixed. These are obviously faulty couches and they won't give me a refund. Quite literally the only reason I got these couches was to have the reclining functionality. Do not do business with this company. They don't sell quality products and fixed take forever. I'll be forming a claim with BBB and disputing with my credit card company.

I went hunting for some consignment stores and while I didn't find exactly what I was looking for…read moreat Village Treasure House, I was surprised at how clean, well-stocked and varied the merchandise was. There were definitely more than a handful of things that tempted me off the path of my intended errand. Maybe most importantly, the place was well-ventilated and air-conditioned. Definitely worth a check at their physical location or their website if you're looking for something new for your home.

Walked in and barely anyone looked up to offer a mere hello. I wandered around for a good 25…read moreminutes before 1 of the 4 employees reluctantly approached me. Selection is good but unsure if pricing is fair. I'll take my business elsewhere.

UPDATE JUNE 30th: My furniture arrived today. When I bought the piece, Maricia told me 6 to 8…read moreweeks. Tomorrow is 6 weeks. As promised, I received a call every 10 to 15 days updating me on the status of my order. The guys that came out to deliver today were as exceptional as everyone else I have come into contact with during this process. They were very nice, very careful, and made a point to make sure that they tracked in NO dirt. They were also extremely efficient (in quickly removing the old and bringing in the new). As you can see, more great service. I would be doing you (whomever is reading this) and WES a disservice if I didnt provide this update (given the spectacular service). Thanks to everyone involved for a fantastic experience!!!! *********************************************************************************************** It's been a lot of years since I've shopped for furniture. After moving to a new place, this location was the first store I visited. Almost immediately after walking in, I was approached by Marica Broun (senior designer). I was looking for one piece of furniture and knew exactly what I wanted. After explaining this to Marcia and giving her my room measurements, she smiled (which she does a lot) and said, "I have exactly what you just described". As we walked she did tell me that what she wanted to show me was more expensive than the amount I had given her. But she stressed that it was what I had described. My first thought was that she was a good salesperson telling me what I wanted to hear. I was wrong! Marica led me to the EXACT piece I had just described (down to every single detail I had told her I wanted.. Because the piece was more expensive than what I had planned to spend, I didnt want to make the decision that day. Marcia wrote everything up for me, told me what discounts I could take advantage of (and when they expired), and to call her if I had questions. She put absolutely no pressure on me. I went back the following week to make the purchase. I told Marcia that I wanted to buy. Because she had documented everything the first time i was there, completing the paperwork was quick and easy. Over the years, I have had some fantastic experiences (with salespeople) and some that were truly forgettable. Marcia is up there at the top of the list. She listens to you and, therefore, shows you what she knows you'll like (based on what yout tell her). The combination of her committment to happy clients and the fact she has incredible knowledge of her products ensure that if you tell Marcia what you want, you will most likely be a new customer. :) steve

After posting the review, the store called me immediately and worked very hard with us over the…read morelast few days to make things right. Kudos to all the hard work and thank you for making my mother happy!

Came here today (09/18) and were pleased with the selection. We were on the hunt for a sofa and…read moreottoman for a while and found them. Adrian was nice and the other salesman weren't too pushy, which let us really think about what we wanted. He n ordering the same the downsides were time to delivery (6-8 weeks) and the manager was pushing for the protection plan. Overall quality worth the value as we have bought from Bob's years ago.

As someone who has a sixteen year old daughter who has autism and who is very easily influenced by…read morewanting to make friends the manager of this store was looking at her in a sexual manner and she thought he liked her pinkie pie sweet shirt. When I moved to to another section of the store he was there looking at her. He had short black hair, fairly pain skin, sadly I never got his name I would never come back to this store again